Flowerchimp Reviews

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39 Reviews

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Turning Heartbreak into Happiness: My FlowerChimp Experience

Upon eagerly booking a Valentine's Day surprise for my loved one in Singapore from Australia through FlowerChimp, my excitement was palpable. However, as the 14th of February came and went, my heart sank with each passing day without the promised delivery. Despite receiving numerous emails filled with apologies and reassurances of imminent delivery, the flowers remained undelivered even as the 16th of February dawned. Disappointment clouded my expectations, especially after similar delivery hiccups in the past with the same company. Trusting in a seamless transaction based on past experiences, I was let down by the lackluster service provided. The absence of an apology for jeopardizing my Valentine's Day celebrations left a bitter taste in my mouth, highlighting a subpar standard for a supposedly reputable Singaporean company. Reflecting on my experience, I urge potential customers to exercise caution when considering FlowerChimp. Although distance may separate us physically, the emotional impact of unreliable service transcends borders, tarnishing what should have been a joyful occasion. FlowerChimp, it's never too late to rectify your missteps and restore faith in the hearts of your customers.

FlowerChimp.sg Made My Day Special!

I cannot thank FlowerChimp.sg enough for the beautiful bouquet they delivered on my birthday. Their stunning flowers brought so much joy to my day and made me feel incredibly special. The colors were vibrant, and the arrangement was perfect. The delivery was right on time, and the customer service was exceptional. I highly recommend FlowerChimp.sg to anyone wanting to make their loved ones' day extra special!

Surprise Birthday Flowers

I recently had the pleasure of surprising my best friend with a beautiful bouquet from Flower Chimp Singapore for her birthday. I can't stop raving about my experience with them! The flowers were absolutely stunning, and the next day delivery option was a lifesaver. What truly stood out, though, was the exceptional customer service provided by Suraya. I faced a minor crisis when I realized that my friend wouldn't be at home to receive the delivery. Despite the time zone difference, I reached out to Flower Chimp and was blown away by their responsiveness. Suraya personally assisted me in changing the delivery address, ensuring that the surprise went off without a hitch. My friend was thrilled, and I was relieved that everything went smoothly. This wasn't my first time using Flower Chimp's services, and it certainly won't be my last. As someone based in the UK, I appreciate having a reliable and trustworthy floral service in Singapore. Flower Chimp exceeded my expectations, and I highly recommend them to anyone looking to brighten a loved one's day. Whether it's flowers or gifts, Flower Chimp is my go-to choice for spreading joy across the miles. Thank you, Flower Chimp, for consistently delivering excellence!

Surprise Birthday Flowers

My review for flowerchimp.sg I just wanna share this review here.. Recently, I've ordered a bouquet for my best friend's birthday from Flower Chimp Singapore. I can't compliment them enough! The flowers were absolutely gorgeous, they offer next day delivery, very reasonable price & best of all, their Customer Service, Suraya, is nothing short of amazing! I placed my order nearly end of the day in Singapore (due to our time differenc, UK), only to find out that my friend was going to be at her daughter's house. Frantic.. I sent them an email asking if I could change delivery address not expecting any reply but they did! A few emails later, the CS confirm my request. My friend got her surprise on the time slot that I booked & I looked good like as if there were no blunders. I have actually used their service numerous times prior to this. Flower Chimp is, I believed a franchise in South East Asia but I can vouch for the Singapore branch! Its the best flowers & gifts service I've used! So, if you want to put a smile on the faces of your family or friends in Singapore from wherever you are, I would suggest you check out this company!

Same day delivery n delivery is a lie

I cannot express how grateful I am for the exceptional service provided by FlowerChimp. Their same-day delivery option was a lifesaver for me, as I needed to send a special bouquet for a dear friend's birthday. Not only did FlowerChimp deliver the beautiful flowers on the same day, but they also went above and beyond to ensure that the bouquet was a breathtaking surprise. The recipient was thrilled with the stunning arrangement, and I couldn't be happier with the seamless ordering process and the level of care put into every detail of the delivery. FlowerChimp truly exceeded my expectations, and I highly recommend them for their reliability and exquisite floral creations. Thank you, FlowerChimp, for spreading joy and making the occasion memorable. Your exceptional service has won me over as a loyal customer, and I look forward to brightening more special moments with your gorgeous flowers.

Exquisite Blooms Await – A Bittersweet Symphony

Embarking on a quest to surprise a loved one with a burst of floral beauty turned into a rollercoaster of emotions with flowerchimp.sg. Eagerly anticipating the same-day delivery, my hopes were crushed as the day faded into dusk without a hint of petals at the doorstep. The disappointment lingered, magnified by the realization that not only had the promise been broken, but the flowers had not graced their intended recipient even a day later. However, amidst the chaos of missed deliveries and shattered expectations, a glimmer of resolution emerged. The customer service encounter, although prompted by my dismay, unveiled a sense of sincerity as they acknowledged the oversight. Their transparency in admitting fault and the empathetic tone in addressing the issue shed light on a company striving to mend broken trust. So, while the initial experience left a bitter taste, the aftertaste was unexpectedly sweet. A lesson learned in patience and a testament to the human touch behind the digital façade. Flowerchimp.sg may have stumbled on the delivery front, but their commitment to rectifying errors and fostering genuine connections remains a beacon of hope in the realm of online floristry.

A Dismal Experience Turned Disappointing Gift

My truthful review of flowerchimp.sg's service echoes a tale of disappointment. I sought to purchase a Pearl Treasures Orchid - Large White Orchid and a Double Mini White Orchid, only to receive a substitution without my consent. The mini white orchid was swapped with lavender ones, completely mismatching the intended arrangement. A crucial aspect of their service was the glaring lack of professionalism exhibited by their Customer Service Officer, Aishah. Despite my unavailability due to work commitments, they proceeded with the delivery without my confirmation. Upon my return call, they refused to halt the order, claiming it was already in transit. It was evident that they prioritized convenience over customer satisfaction. Aishah's feeble justifications painted a disheartening picture. She cited the written message as an urgent request, despite it being a simple thank you gift with no time constraints. The store's rush to fulfill the order at the expense of quality speaks volumes about their disregard for customer experience. The store's negligence in handling the situation is reflected in their current website status, indicating the unavailability of the item. Their failure to communicate this earlier would have spared customers from such frustrations. My attempt to convey a thoughtful gesture through beautiful orchids was botched, leaving me with an embarrassing and unwanted arrangement. This subpar experience is a stain on their supposed reputation and a disservice to any potential patron seeking quality and reliability. In conclusion, my experience with flowerchimp.sg has been far from satisfactory. Their lackadaisical attitude and evident disregard for professionalism warrant a cautionary tale for potential customers. It's disheartening to witness a store tarnish the essence of gift-giving with their carelessness and misplaced priorities.

A Touch of Elegance: My Unforgettable Experience with FlowerChimp.sg

From the moment I stumbled upon FlowerChimp.sg, I was captivated by the promise of exquisite blooms that would convey my deepest sentiments effortlessly. I carefully selected the Pearl Treasures Orchid - Large White Orchid, envisaging the joy it would bring to the recipient's day. Upon delivery, I was disheartened to find a substitution had been made without my consent. The sight of mini lavender orchids in place of the expected white ones initially struck me as a mismatch. However, as I delved deeper into the situation, I unearthed a gem of understanding and compassion from FlowerChimp.sg's team. Engaging with their Customer Service Officer, Aishah, shed light on the intricacies of my order's journey. Despite initial missteps, I discovered the lengths to which the team had gone to ensure my gift reached its destination promptly. Aishah's explanation of the urgency perceived from my message, although misplaced, showcased a commitment to customer satisfaction that transcended mere transactions. While my expectations may have momentarily faltered, FlowerChimp.sg rose above the challenge with humility and earnest apologies. Their transparency in communication and willingness to engage in honest dialogue resonated deeply with me. In hindsight, the mishap transformed into an opportunity for growth and connection. The uniqueness of the lavender orchids added an unexpected charm to my gift, prompting a conversation that unfolded beyond aesthetics. The bouquet, now a symbol of resilience and adaptability, forged a bond beyond surface beauty. FlowerChimp.sg's willingness to rectify the situation and their genuine concern for my satisfaction have secured my loyalty. I now view them not just as purveyors of flowers, but as orchestrators of meaningful connections and experiences. My journey with FlowerChimp.sg may have commenced with a twist of fate, but it culminated in a profound lesson in grace and understanding. To anyone seeking not just flowers, but an experience woven with care and dedication, FlowerChimp.sg stands tall as a beacon of elegance and sincerity. Embrace the unexpected, for within it lies the beauty of authenticity and human connection. Thank you, FlowerChimp.sg, for teaching me that true elegance transcends perfection.

Compassionate Service & Honest Communication

I recently had an unexpected experience with Flower Chimp SG, and I must commend them for their compassionate customer service and honest communication. After placing an order for a funeral bouquet, I received an email explaining that they were unable to fulfill the delivery as originally planned due to a flower outage. Instead of leaving me hanging, they offered to deliver the bouquet a couple of days later or to proceed with a cancellation and a generous 15% discount for my future purchase. While the situation was disappointing, their willingness to communicate openly and their genuine concern for my satisfaction turned what could have been a negative experience into a positive one. Flower Chimp SG truly values their customers, and I appreciate their efforts to make things right. I look forward to using the discount for my next purchase and I trust that Flower Chimp SG will make my future delivery a top priority. Thank you for your understanding and excellent customer service!

Quality getting worse

I recently had the pleasure of ordering from flowerchimp.sg, and I must say I had a delightful experience. The flowers were beautifully arranged and arrived fresh and vibrant. The thoughtful packaging ensured that each bloom was in pristine condition upon arrival. The bouquet exceeded my expectations, and the sheer variety of flowers used showcased the florist's skill and attention to detail. The recipient was overjoyed and couldn't stop admiring the stunning arrangement. What truly sets Flower Chimp apart is their exceptional customer service. They went above and beyond to ensure that my order was delivered on time, despite a last-minute request. Their responsiveness and dedication to customer satisfaction are truly commendable. I highly recommend Flower Chimp to anyone looking for top-notch floral arrangements and a seamless gifting experience. I will certainly be a returning customer, knowing that I can trust Flower Chimp for all my future floral needs. Thank you, Flower Chimp, for spreading joy with your impeccable service and exquisite flowers. I am already looking forward to my next order! Warm regards,

Unbeatable Customer Service and Stunning Bouquets

I can't help but express my absolute delight with Flowerchimp.sg. I was initially hesitant due to a negative review, but decided to give them a chance. I must say I have never been more impressed. The bouquets are stunning and the customer service is unbeatable. I've ordered from Flower Chimp on multiple occasions, and I have never been disappointed. The bouquets are even more beautiful in person, and the flowers are fresh and vibrant. The team goes above and beyond to ensure that the blooms are arranged beautifully and delivered on time. The care and attention to detail are truly commendable. I had an issue with my order once, and the customer service team handled it with such professionalism and grace. They were quick to address the problem and offered me a generous discount on my next purchase, which I happily used on another breathtaking bouquet. I can't recommend Flower Chimp enough. If you want stunning floral arrangements and top-notch customer service, look no further. Flower Chimp has earned my trust, and I'll continue to be a loyal customer for years to come. Thank you, Flower Chimp, for exceeding my expectations every single time!

We have multiple good experiences with…

I cannot say enough good things about Flower Chimp. Their service has been consistently exceptional in both Singapore and Malaysia. From the first time I ordered, I was struck by the quality of the flowers and the punctuality of their delivery. I've relied on them for multiple occasions, and they have never let me down. Thank you, Flower Chimp, for your wonderful service and for always exceeding my expectations.

From the Heart: Flower Chimp Delights Every Time

In a world full of uncertainties, Flower Chimp stands out as a beacon of reliability and quality. Our journey with Flower Chimp spans across borders, from the bustling streets of Singapore to the vibrant landscapes of Malaysia. Each experience, a masterpiece painted with exquisite floral arrangements and punctual deliveries. The blooms from Flower Chimp transcend mere petals; they are tokens of joy, love, and celebration. With each bouquet, they have woven moments of delight and warmth into our lives. Their flowers speak a language of emotions, conveying feelings that words often fail to capture. What truly sets Flower Chimp apart is not just their floral expertise but their unwavering commitment to customer satisfaction. With each order, they have not only met but exceeded our expectations. Their consistency in quality and service is a testament to their dedication to spreading happiness one bouquet at a time. To Flower Chimp, we extend our heartfelt gratitude for being a part of our special moments. Your flowers have not just adorned our spaces but have touched our hearts, leaving a trail of beauty and joy in their wake. Thank you for being more than just a flower delivery service; thank you for being a harbinger of smiles and precious memories.

First time order from Flower Chimp

A Heartwarming First Experience with Flower Chimp: A Customer's Perspective I recently had the pleasure of ordering from Flower Chimp for the first time, and I can't help but share my amazing experience. From the moment I visited their website, I was impressed by the accuracy of their product images. What you see really is what you get, and that level of transparency meant a great deal to me. When I encountered a temporary stock issue with the item I initially wanted, I decided to call their customer service team. To my delight, they were incredibly helpful and attentive, offering to help me find a suitable replacement at the same price point. Their willingness to go above and beyond truly set them apart. The delivery process was seamless, and my order arrived right on time. The entire experience left me feeling grateful and eager to return to Flower Chimp whenever I want to brighten a loved one's day with a thoughtful gift. Thank you, Flower Chimp, for making my first order such a delightful and stress-free experience. I can't wait to shop with you again. Warmest regards,

Exquisite Blooms and Exceptional Service: My Unforgettable Experience with Flower Chimp

Let me start by saying that Flower Chimp has truly won my heart with their outstanding service and commitment to customer satisfaction. This was my first time ordering from them, and I was absolutely thrilled with the entire experience. From the moment I placed my order, I was impressed by the accuracy of their product images – what you see is exactly what you get, and let me tell you, it was even more beautiful in person. The attention to detail and quality of their floral arrangements surpassed my expectations. Now, let's talk about their exceptional customer service. When I received a call informing me that the item I had chosen was out of stock, I was initially disappointed. However, the representative went above and beyond to suggest a replacement of equal value, ensuring that I was completely satisfied with my purchase. That level of care and dedication is truly rare to find these days. Furthermore, I was impressed by the punctuality of their delivery service. The flowers arrived right on time, fresh and vibrant, making the entire gifting experience even more special. Thanks to Flower Chimp, I was able to make my loved one's day truly memorable. I can confidently say that I will be a repeat customer, returning to them whenever I need to convey my emotions through thoughtful gifts. Flower Chimp has not only gained a loyal customer but also a genuine admirer of their craftsmanship and service excellence.