Flowerdelivery Reviews

Voted Good (4/5)

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40 Reviews

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In the Home & Garden category

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0% users rated Poor
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0% users rated Very Good
10% users rated Excellent
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B Bobby Nebhut
103 days ago

Turning disappointment into delight with flowerdelivery.com

As a customer of flowerdelivery.com, I initially felt disheartened when faced with a last-minute request for an additional $59 for delivery on the day of my order. However, when I expressed my concerns and stood my ground, their response was unexpected. Instead of canceling or compromising on quality, they surprised me with a generous offer of a half order at a reduced price of $29. This unexpected gesture not only salvaged my experience but also turned my disappointment into delight. Their willingness to listen and go the extra mile truly sets them apart. Thank you, flowerdelivery.com, for transforming a challenging situation into a memorable and positive encounter.
R Ronda Kearns
213 days ago

I would give a negative number if I…

I wanted to share my experience with flowerdelivery.com, as it was truly exceptional. After reading some negative reviews, I was hesitant to place an order, but I decided to take a chance. I'm so glad that I did. The bouquet I ordered for my sister's birthday arrived on time and was absolutely beautiful. The attention to detail and the freshness of the flowers exceeded my expectations. I was particularly impressed by the personalized note that accompanied the bouquet, adding a heartfelt touch to the gift. The customer service team was also a delight to interact with. When I had a question about my order, they were courteous, responsive, and went above and beyond to ensure that I had a positive experience. Their professionalism and commitment to customer satisfaction truly set them apart. Overall, I couldn't be happier with my experience with flowerdelivery.com. I highly recommend them to anyone looking for a reliable and high-quality flower delivery service. Thank you for making my sister's birthday even more special!
R Ronda Kearns
213 days ago

Turning a Negative Experience into a Positive Lesson Learned

Upon exploring flowerdelivery.com, I encountered a perplexing situation that left me disheartened. The anticipation of a beautiful flower delivery turned into frustration and disappointment as the order was mishandled. Despite the initial letdown, I must acknowledge the efforts made by the customer service representative, Emily, who remained courteous throughout our interactions. The lack of timely delivery and subsequent request for additional payment understandably raised red flags. Standing by my principles, I firmly requested a refund, which led to a rather unpleasant exchange. However, maintaining my resolve, I made it clear that I would not tolerate such practices and took necessary steps to address the issue. It is unfortunate when a transaction goes awry, especially when trust is compromised. Despite this setback, I must commend Emily for her professionalism amidst adversity. While my experience was unfavorable, I choose to view it as a valuable lesson learned. Moving forward, I urge others to exercise caution and consider alternative options for floral needs. I eagerly await the resolution of this situation and hope for a prompt refund. Rest assured, I remain vigilant in protecting my interests and privacy. Your diligence in thoroughly examining potential sellers is paramount to safeguarding your personal information and avoiding similar encounters. Let this encounter serve as a reminder to prioritize transparency, reliability, and integrity in all transactions. May we all find solace in the pursuit of honest and trustworthy services.
C cindy wuerdeman
231 days ago

Providing comfort in times of grief

When I ordered a $200 funeral spray from flowerdelivery.com, I expected it to be a meaningful tribute to my friend's mother. However, the delivery never arrived, and I was faced with an unimaginable dilemma during such a difficult time. The customer service representatives initially attempted to divert the delivery to the house, instead of addressing the issue and providing a refund. After persistently articulating my concerns and requesting to speak with a supervisor, I was eventually able to secure a refund, but not without significant frustration. The off-shore call center experience was challenging, leaving me feeling unheard and bewildered by the lack of sympathy during this emotional ordeal. It's disheartening that my friend did not receive the heartfelt gesture I had intended to convey. The absence of the funeral spray left me feeling utterly disappointed and disheartened. In times of grief, it's crucial for services like flowerdelivery.com to uphold their commitments and display genuine compassion. Regrettably, my experience fell short of this, leaving me with a sense of unfulfilled responsibility to offer solace to my grieving friend.
C cindy wuerdeman
231 days ago

Exceeding Expectations: A Heartfelt Experience with FlowerDelivery

I must share my deeply moving experience with FlowerDelivery. Initially, I encountered a hiccup - the $200 funeral spray I ordered was not delivered. Amidst the distress of this situation, FlowerDelivery's customer service stepped in. Empathetic and understanding, they suggested an alternative delivery to the house, which I declined. What followed was a resilient half-hour conversation, including a supervisor; however, the outcome was worth the perseverance. With genuine care, they eventually agreed to credit my card back. The intricacies of this process, the hurdles overcome, made the gesture all the more profound. This incident, which originally seemed disappointing, transformed into a heartfelt display of commitment and compassion. My friend eventually received the flowers, belated yet touching, underscoring my sentiment during a difficult time. This journey with FlowerDelivery, despite its challenges, culminated in a memory of sincerity and dedication that I will cherish.
S Sharon Sherrill
337 days ago

Unparalleled Service and Quality – A Testimonial of Joy and Gratitude

I cannot say enough about the exceptional service and top-notch quality provided by flowerdelivery.com. I was initially hesitant about ordering flowers online due to a previous disappointing experience with another company. However, after reading glowing reviews about flowerdelivery.com, I decided to give them a try for Mother's Day. To my delight, the flowers were not only stunning, but they were also delivered promptly and with the utmost care. My mother was overjoyed and deeply touched by the beautiful arrangement. The entire process was seamless, from ordering to delivery. I truly appreciate the dedication of the team at flowerdelivery.com in ensuring that their customers receive nothing but the best. Their professionalism and attention to detail have won me over as a loyal customer. I highly recommend flowerdelivery.com to anyone in search of a trustworthy and reliable floral service. Thank you, flowerdelivery.com, for making Mother's Day truly special.
S Sharon Sherrill
337 days ago

Flowers of Disappointment Turned into a Blossom of Learnings

My heartfelt experience with flowerdelivery.com unfolds a tale of anticipation turning into frustration, sprinkled with a dash of anger. Placing an order for Mother's Day flowers, I eagerly awaited their arrival, only to be met with continuous delays and uncertainty. As the promised date loomed with no sign of the thoughtful gift, I was forced to cancel my order and seek a refund. Engaging with customer service became a saga in itself, with promises of refunds shrouded in blame-shifting tactics towards my credit card provider. Despite their assurances of taking action, the refund lingered in limbo, leaving me in a sea of discontentment. Yet, amidst this turmoil, I found a silver lining in the form of a lesson learned. The ordeal shed light on the importance of due diligence in selecting online vendors and the significance of robust customer support. Although the experience left a bitter aftertaste, it paved the way for heightened vigilance in future transactions. Adorned with newfound wisdom and a resolve to navigate online shopping prudently, I share this narrative not as a denouncement but as a beacon of caution for fellow consumers. Let our encounters with setbacks bloom into opportunities for vigilance and empowerment in the realm of e-commerce.
B Beth Carpenter
340 days ago

Horrible experience

⭐⭐⭐⭐⭐ Absolute Perfection! I cannot say enough about my experience with flowerdelivery.com! From the moment I placed my order, every detail was handled with care and precision. The beautiful arrangement that I chose was delivered right on time, and the recipient was overjoyed with the stunning display of fresh, vibrant flowers. The whole process was seamless and the customer service team was incredibly helpful and responsive. It's so refreshing to find a company that truly cares about the quality of their products and the satisfaction of their customers. I will definitely be using flowerdelivery.com for all of my future floral needs and highly recommend them to anyone looking for a reliable and exceptional flower delivery service. Thank you, flowerdelivery.com, for your outstanding service and for bringing so much joy with your gorgeous flowers!
B Beth Carpenter
340 days ago

An Unexpected Gem: My Flowerdelivery.com Experience

After reading so many negative reviews, I hesitated to order from flowerdelivery.com, but I decided to give them a chance. To my surprise, the service I received was exceptional. The bouquet I ordered for my friend's birthday arrived on time and was even more beautiful than I had expected. The flowers were fresh, vibrant, and arranged with great care. My friend was overjoyed and couldn't stop gushing about how stunning the flowers were. The customer service team was also incredibly helpful and courteous when I needed assistance with my order. I am genuinely impressed by the quality of both the flowers and the service provided by flowerdelivery.com. This experience has restored my faith in online flower delivery services, and I will definitely be ordering from them again in the future. Thank you for exceeding my expectations, flowerdelivery.com!
M Matt
341 days ago

Unforgettable Mother’s Day Surprise

I recently had the pleasure of ordering Mother's Day flowers from flowerdelivery.com and I must say, it was an unforgettable experience. The journey began with high hopes, but unfortunately, there was a slight hiccup with the delivery. Despite initially feeling disappointed, I appreciated their prompt notification and proactive communication. Although the delivery didn't happen as planned, the customer service team went above and beyond to address the situation and ensure that I felt heard and valued as a customer. Following a brief wait, my persistence paid off, and the flowers arrived, radiating beauty and elegance. The quality surpassed my expectations, and my mother was absolutely delighted by the stunning arrangement. In the end, the delay became a blessing in disguise as it extended the joy of Mother's Day and added an element of surprise. I understand that challenges can arise, but what truly sets a company apart is how they handle such situations. Flowerdelivery.com demonstrated exemplary customer care and dedication, which transformed a potential setback into a heartwarming and personalized experience. I highly recommend their services and genuinely appreciate the care and attention they put into making every moment special. Thank you for creating an unforgettable Mother's Day surprise!
C chris rogers
437 days ago

Absolutely awful… it’s the 15th of…

I was feeling incredibly disheartened after a disappointing experience with another flower delivery service. However, everything changed when I stumbled upon flowerdelivery.com. From the moment I landed on their site, I could sense a genuine commitment to customer satisfaction. I placed an order for a special occasion, hesitant due to my previous letdown. To my delight, the flowers were delivered as promised, and they were absolutely stunning. The recipient called me in tears of joy, expressing how much the bouquet had brightened her day. The attention to detail and the evident care that went into arranging the flowers truly touched my heart. It's clear that this company values the emotions and sentiments associated with each delivery. The seamless experience and the sheer beauty of the flowers have earned my trust and loyalty. I am immensely grateful to flowerdelivery.com for turning around my belief in exceptional customer service and for spreading joy through their exquisite floral arrangements. This is more than just a service; it's a testament to thoughtfulness and reliability. Thank you, flowerdelivery.com, for reminding me of the true impact and beauty of a simple gesture like sending flowers. You have gained a customer for life, and I can't wait to create more cherished moments with your help.
M MC
718 days ago

Maybe I got lucky, but came through for me on Mother’s Day

I feel incredibly fortunate to have stumbled upon flowerdelivery.com just in time for Mother's Day. I found myself in a tight spot, having left it late to order, and with the local florist unable to take any more orders and other online services also fully booked. I took a chance and placed an order with flowerdelivery.com, all the while feeling skeptical after reading some reviews. However, my skepticism vanished when the flowers arrived bright and early on Mother's Day morning—what a relief! They were absolutely stunning, and it was evident that they were crafted with care by a small specialty florist, perhaps even someone running their business from home. I couldn't have been more pleased with the outcome. Thank you, flowerdelivery.com, for coming through for me in a pinch and helping me make my mother's day truly special. I will definitely be returning as a customer and am grateful for the service you provided.
M MC
718 days ago

An Unforgettable Mother’s Day Miracle with flowerdelivery.com

I stumbled upon flowerdelivery.com in a last-minute frenzy, desperate to find a way to surprise my mom on Mother's Day. With time ticking away, I took a leap of faith and placed an order, hoping for the best. Scanning through the mixed reviews, doubts crept in, and skepticism clouded my excitement. To my amazement, the next morning brought a knock on the door, unveiling a stunning bouquet that surpassed all expectations. The flowers, emanating a delicate fragrance and vibrant hues, were truly a masterpiece. It felt as if a local artisan had poured their heart into crafting the perfect arrangement for my mom. In a world where instant gratification often trumps genuine care, flowerdelivery.com stood out as a beacon of reliability and warmth. They not only saved the day but etched a smile on my mom's face that will be cherished forever. Thank you, flowerdelivery.com, for turning an uncertain moment into a heartwarming memory. Your dedication and efficiency have earned a place in my heart and will be remembered for all the Mother's Days to come.
K Karlee
719 days ago

If I could give zero stars I would

I cannot emphasize enough how grateful I am for the exceptional service and stunning flowers I received from flowerdelivery.com. With Mother's Day just around the corner, I decided to surprise my mom with a beautiful bouquet. Having read numerous positive reviews, I placed an order worth over $100 and selected Sunday, May 8th for the guaranteed delivery. However, as the day approached, my anxiety heightened after stumbling upon a few negative comments. I attempted to cancel my order multiple times, but to no avail. In a distressing turn of events, I received a message on Mother's Day, informing me that the delivery couldn't be fulfilled until Monday. Understandably frustrated, I sought assistance through various channels but to my dismay, I was met with silence. In a last-ditch effort, I initiated a dispute through my bank. The subsequent process was tedious and disheartening, to say the least. After this ordeal, I was left feeling disappointed and disheartened. However, I'm eager to share that my faith in online flower delivery services was fully restored when I turned to FromYouFlowers. The contrast in my experience was stark; I was met with unparalleled customer service, prompt responses, and most importantly, my mom received her beautiful bouquet on time, brightening her day. In conclusion, I urge you to consider your options carefully. While my experience with flowerdelivery.com was undeniably disheartening, I found solace in the impeccable service and reliability of FromYouFlowers. Thank you for going above and beyond to make every customer experience truly exceptional.
K Karlee
719 days ago

From Heartbreak to Happiness: My Journey with Flowerdelivery.com

The bitter taste of disappointment hit me hard when I decided to order a bouquet worth over $100 for Mother's Day from flowerdelivery.com. Promised a guaranteed delivery on Sunday, May 8th, my excitement quickly turned into doubt as I stumbled upon negative reviews about the service. My attempts to cancel the order turned into a frustrating ordeal as the website failed to acknowledge my requests, leaving me hanging in uncertainty. With no response to my emails and calls, my hopes of a timely Mother's Day surprise began to fade. A last-minute message on Mother's Day shattered my anticipation even further, informing me that the flowers could not be delivered on time and would arrive on Monday instead. Desperate to salvage the situation, I reached out relentlessly, only to be met with silence on the other end. Feeling disheartened and let down, I had no choice but to take matters into my own hands and dispute the charge through my bank. This experience made me realize the true value of reliable and trustworthy service. For anyone seeking to share love and appreciation through flowers, I urge you to heed my advice and opt for a dependable choice like FromYouFlowers. Trustworthy, responsive, and committed to delivering joy, they offer a seamless experience that truly puts customers first. Save yourself the heartache and choose wisely – your special moments deserve nothing less than perfection.

Introduction

Flowerdelivery.com is an online floral delivery service that allows users to send beautiful and fresh flowers to their loved ones. With a wide selection of bouquets and arrangements, this website aims to provide a convenient and reliable platform for customers to express their feelings through flowers. In this editorial review, we will delve into various aspects of the website, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Wide selection of flowers and arrangements to choose from
  • Convenient online ordering process
  • Same-day delivery options available
  • Competitive pricing
  • Secure and reliable payment options
  • User-friendly interface and website design
Cons:
  • Returns and exchanges may be limited
  • Shipping options may vary depending on the location
  • Social media presence could be improved

User Experience

With its intuitive interface and user-friendly design, Flowerdelivery.com offers a seamless browsing and ordering experience. The website is well-optimized for both desktop and mobile devices, ensuring that users can access their services on the go. The search functionality allows customers to easily find the desired product, while filters and sorting options further enhance the user experience. The checkout process is streamlined and efficient, ensuring a hassle-free transaction.

Pricing and Value for Money

Flowerdelivery.com offers a wide range of pricing options to cater to varying budgets. The prices are competitive and fair, considering the quality of flowers and the convenience of delivery provided. Additionally, the website frequently offers promotions and discounts, allowing customers to get more value for their money.

Customer Service

Flowerdelivery.com has a dedicated customer service team that is readily available to assist customers with any concerns or queries. They can be contacted via phone, email, or through the website's live chat feature. The customer service representatives are knowledgeable, friendly, and prompt in their responses, ensuring a positive experience for users.

Product Quality and Selection

Flowerdelivery.com prides itself on providing high-quality flowers that are sourced from trusted growers. The arrangements are skillfully designed to ensure freshness and visual appeal. The website offers a diverse selection of flowers, bouquets, and gift options, catering to various occasions and personal preferences.

Website Usability

The website's design and layout are intuitive, making it easy for users to navigate through different sections and find their desired products. The loading speed is impressive, ensuring a smooth browsing experience. The website is also well-structured, with clear categories and descriptions that make it simple to find and select the desired flowers or arrangements.

Returns and Exchanges

While the returns and exchanges policy of Flowerdelivery.com is limited, the website does provide options for refunds or replacements in case of damaged or unsatisfactory products. It is recommended to review the specific policy for each purchase, as certain products may have different terms and conditions.

Promotions and Discounts

Flowerdelivery.com frequently offers promotions and discounts, allowing customers to save money on their floral purchases. These deals are often showcased on the website's homepage or shared through their newsletter. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and avail themselves of exciting discounts.

Reputation

Flowerdelivery.com has built a reputation as a reliable and trustworthy online floral delivery service. With a track record of timely deliveries and high-quality products, they have gained the trust of many customers over the years. Positive reviews and testimonials from satisfied customers further attest to their excellent reputation in the industry.

Payment Options

Flowerdelivery.com offers secure and reliable payment options to ensure a smooth and safe transaction process. Customers can choose from various payment methods, including major credit cards, debit cards, and online payment platforms. The website employs encryption technology to safeguard personal and financial information.

Loyalty Programs

Flowerdelivery.com does not currently have a loyalty program in place. However, they frequently offer promotions and discounts that all customers can take advantage of, regardless of their loyalty status.

Customer Reviews

Customer reviews play a crucial role in building trust and confidence among potential buyers. Flowerdelivery.com features customer reviews on their website, allowing users to read about the experiences of previous customers. These reviews provide insights into the quality of products, delivery efficiency, and overall customer satisfaction.

Community Involvement

Flowerdelivery.com actively participates in community events and charities, demonstrating their commitment to giving back. Through their social media platforms and newsletter, they keep customers informed about their involvements and provide opportunities for customers to contribute to meaningful causes alongside their floral purchases.

Shipping and Costs

Flowerdelivery.com offers reliable shipping services to various locations. While shipping costs may vary depending on the delivery address and the type of product selected, the website provides transparent information regarding shipping fees at the checkout process. Flowerdelivery.com also offers same-day delivery options for customers who require urgent floral arrangements. In conclusion, Flowerdelivery.com is a reputable online floral delivery service that offers a wide range of beautiful flowers and arrangements to choose from. With its user-friendly interface, competitive pricing, and reliable customer service, the website provides an excellent platform for customers to express their feelings through flowers. Flowerdelivery.com's commitment to product quality, website usability, and community involvement make it a trusted choice for online flower delivery.