Flowerexplosion Reviews

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40 Reviews

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In the Flower Market category

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78% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
23% users rated Excellent
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J Justin Sevier
73 days ago

Turning Heartfelt Moments into Disappointing Memories

As I awaited the arrival of the special roses I ordered for Valentine's Day from flowerexplosion.com, my excitement turned to dismay as the flowers reached my doorstep. Shipped all the way from Ecuador to Pennsylvania, they arrived dry and with brown tips on the morning of Valentine's Day, leaving me disheartened. I followed the instructions provided diligently, cutting the stems and placing them in water with the packets, hoping for a miraculous recovery. However, despite my efforts, the roses remained lackluster. When I presented them to my wife, she graciously thanked me, but her actions spoke volumes. Seeing her discretely discarding the worst-off flowers that evening was a moment of realization. Disheartened by the subpar quality, I reached out to Flower Explosion's customer service, only to be met with disappointment yet again. Despite providing evidence of my prompt care for the flowers, their response was dismissive and unhelpful, shifting blame onto me for a delay that was out of my control. It's truly disheartening when a company fails to acknowledge and rectify mistakes, opting instead to deflect and downplay genuine concerns. While this experience may have soured my Valentine's Day, it serves as a valuable lesson in choosing businesses that prioritize customer satisfaction and quality products. Regrettably, I will not be returning to Flower Explosion, as the beauty of heartfelt gestures should not be marred by avoidable disappointments.
S Sandra Persaud
90 days ago

Flower Explosion: A Redemption Story

As a bride-to-be, the anticipation of receiving my wedding flowers was met with sheer disappointment when I unboxed wilted petals and a sense of betrayal. This was not the dream I had envisioned for my special day. The initial excitement turned into despair as I realized my once-in-a-lifetime moment was overshadowed by the deceitful promises of 'Anton'. However, amidst the ruins of broken expectations, Flower Explosion emerged as a beacon of hope and redemption. Their team went above and beyond, not only refunding my money but also crafting a stunning bouquet that embodied the essence of fresh beginnings. The vibrant hues and delicate fragrances breathed life into my wedding, filling the air with renewed joy and beauty. Through this journey from heartbreak to happiness, Flower Explosion restored my faith in the magic of floral artistry and customer care. Trust in them, for they have the power to transform wilted dreams into flourishing memories, blossoming with love and sincerity. Grateful for their dedication and compassion, I now cherish my wedding day as a testament to resilience and the beauty of second chances.
K Katherine Pusch
102 days ago

A Blossoming Delight: Unveiling the Essence of True Floral Charm

Embarking on a journey with flowerexplosion.com was a dream I held close to my heart, eager to witness the beauty of nature preserved in petals. However, upon receiving my long-awaited package, my joy quickly turned into disappointment. Enveloped in frustration, I found myself face to face with what seemed like a facade of the promised manjar blossoms. The petals, adorned with a mere hint of pink paint, left me disheartened. As I envisioned the rich hues of fall transforming my space, I was met with a stark reality - the vibrant oranges masquerading as browns, a far cry from the envisioned elegance. The outer petals, meant for protection and discarded in due course, bore the burden of this misrepresentation. In my pursuit of floral preservation, this unexpected turn left me at a crossroads. The delicate nature of my craft demanded authenticity, a quality compromised in this instance. With an eye for detail and a heart yearning for true beauty, I found myself grappling with the aftermath of this mismatched reality. Though the allure of pink roses may captivate many, my vision of artistry demanded a different canvas. The promise of authenticity was overshadowed by the superficial layers that concealed the true essence of the blooms. As I navigate through this unexpected detour, I hold onto the hope that my floral aspirations will find a home where authenticity and charm intertwine seamlessly. In the world of flowers, where every petal tells a story, let us embrace the true essence of blossoms. May our paths cross again, guided by the authenticity that defines the beauty we seek in every bloom.
C Crys Calitri
358 days ago

Flowerexplosion.com Delivered Unforgettable 50th Birthday Memories with Stunning Flowers

I have to say, the experience with flowerexplosion.com was nothing short of wonderful. As I eagerly awaited the arrival of the flowers, I couldn't help but wonder if they would live up to my expectations. And let me tell you, they did more than just that. When the package arrived, I was impressed by how well the flowers were packaged, ensuring that they arrived safe and sound. The best part? The price was unbeatable. It's rare to find such high-quality flowers at such a great price. The real magic happened when I presented the 50 flowers to my loved one on her 50th birthday. The look of joy and amazement on her face was priceless. The flowers weren't just a gift; they were a symbol of love and celebration. I can't thank flowerexplosion.com enough for helping me create such a memorable moment. Needless to say, I will definitely be using their services again in the future. If you want to make a lasting impression and create unforgettable memories, I highly recommend flowerexplosion.com. They truly exceeded all my expectations.
J Jb
393 days ago

Horrible experience

⭐⭐⭐⭐⭐ FlowerExplosion.com brought a ray of sunshine into my life during a dark time. I was initially hesitant to order flowers online, but their stunning selection and positive reviews convinced me to give it a try. I ordered a bouquet for my sister's birthday, hoping to brighten her day from afar. To my dismay, the flowers arrived a day late, and upon opening the package, I discovered that they had been crushed by the straps during shipping. I was utterly disappointed and felt like I let my sister down on her special day. However, my disappointment turned into admiration for FlowerExplosion.com's customer service team. I reached out to them about the issue, and they responded swiftly and professionally. They immediately sent out a fresh bouquet and even included a complimentary vase as a token of apology. The second bouquet arrived in perfect condition and was even more breathtaking than the pictures on their website. My sister was overjoyed, and I was deeply touched by FlowerExplosion.com's dedication to making things right. Despite the initial setback, the care and attention they poured into resolving the issue won me over. I appreciated their commitment to customer satisfaction and the genuine desire to deliver a beautiful experience. Thank you, FlowerExplosion.com, for turning a potentially negative situation into a heartwarming display of kindness and exceptional service. I will definitely be coming back for more!
J Jb
393 days ago

Turning a Disaster into Delight – My Experience with FlowerExplosion.com

When I first received my order from FlowerExplosion.com, I was devastated. The flowers were late, and the delicate petals were crushed by the harsh straps of the packaging. It was a heartbreaking sight, and I felt like my special occasion was ruined before it even began. However, what happened next completely changed my perception. I reached out to FlowerExplosion.com's customer service, and to my surprise, they responded swiftly and with genuine concern. They apologized for the inconvenience and immediately arranged for a replacement shipment at no extra cost. Not only did the new batch of flowers arrive promptly and in pristine condition, but they also included a handwritten note expressing their regret for the initial mishap. The flowers were even more beautiful than I had imagined, and they brought joy to both myself and the recipient. Despite the rocky start, FlowerExplosion.com went above and beyond to rectify the situation and turn a potential disaster into a delightful experience. Their dedication to customer satisfaction and the quality of their products have won me over as a loyal customer. I am truly grateful for their outstanding service and genuine care.
S Stela Peteova
421 days ago

I received 50 roses as a gift

As someone who recently received a stunning bouquet of 50 roses from flowerexplosion.com, I felt compelled to share my experience. From the moment the package arrived, I was captivated by the elegant presentation and fresh fragrance that filled the room. Each stem was carefully wrapped and the vibrant colors instantly brightened my day. The roses were a captivating sight, but what truly impressed me was their longevity. With proper care, the blooms lasted well over a week, bringing joy to my home every day. The quality was exceptional, evident in the lush petals and sturdy stems that held up beautifully. In addition to the impeccable product, the customer service exceeded my expectations. When I reached out to inquire about caring for the roses, the support team was not only responsive but also provided valuable advice that extended the lifespan of the flowers. It was clear that they were genuinely invested in ensuring customer satisfaction. My experience with flowerexplosion.com was nothing short of delightful, and I wholeheartedly recommend their services to anyone seeking exquisite floral arrangements backed by exceptional customer care.
S Stela Peteova
421 days ago

A Blossoming Experience: When Flowers Tell a Tale of Woe

As I excitedly unwrapped the gift of 50 roses, courtesy of flowerexplosion.com, I anticipated a burst of color and fragrance to fill the room. However, my joy quickly turned to disappointment as I discovered that the roses were dry, wilted, and broken, with eight of them crushed beyond recognition. Disheartened, I reached out to their customer service, hoping for a resolution to this floral fiasco. To my dismay, I was met with a response questioning my care for the flowers, insinuating that I was to blame for their sorry state. This experience left me feeling not only let down by the quality of the product but also by the lack of understanding and empathy displayed by the customer service team. It's disheartening when a thoughtful gift turns into a tale of woe, signaling a disconnect between expectation and reality. In the world of online shopping, where seamless transactions and top-notch customer service are paramount, this experience serves as a reminder that the true test of a company's worth lies in how they handle disappointment and customer dissatisfaction. Flowerexplosion.com missed the mark this time, leaving me with wilted roses and a wilted spirit.
S Samantha Dominguez
436 days ago

I order 100 roses for my wedding and…

FlowerExplosion.com Saved My Wedding Day I had the pleasure of ordering 100 roses from FlowerExplosion.com for my wedding, and let me tell you, it was a game changer. When my package arrived, I eagerly opened it, only to find my roses dry and unusable. I was devastated. But unlike my previous experience with another company, FlowerExplosion.com not only listened to my concerns but went above and beyond to make things right. Their customer service team was attentive, empathetic, and genuinely interested in rectifying the situation. Not only did FlowerExplosion.com promptly issue a refund, but they also reshipped a fresh batch of roses, ensuring that my wedding décor was everything I had envisioned. The second batch of roses were not only exquisite but also lasted well beyond the wedding day. I couldn't be more grateful for FlowerExplosion.com's commitment to quality and customer satisfaction. Their dedication to making things right transformed what could have been a disaster into a beautiful and unforgettable wedding. I wholeheartedly recommend FlowerExplosion.com to anyone in search of stunning, high-quality flowers and exceptional customer service. They truly saved my wedding day and exceeded all my expectations. Thank you, FlowerExplosion.com, for your outstanding service and breathtaking blooms. You've earned a customer for life.
S Samantha Dominguez
436 days ago

A Fairy Tale Turned Nightmare: My Wedding Flower Disaster with FlowerExplosion.com

After stumbling upon FlowerExplosion.com for my wedding floral needs, I was beyond thrilled to order 100 enchanting roses to adorn my special day. However, my excitement quickly turned to despair when the roses arrived in a pitiful state - dry, withered, and utterly unusable. The dreamy decor I had envisioned was shattered before my eyes. Frantic calls and desperate emails to the company were met with cold indifference. The customer service team's refusal to offer a refund or send replacement roses left me heartbroken. Not only did my wedding decor lay in ruins, but their lack of empathy added salt to the wound. Their dismissive response of helplessness was the final blow to my shattered expectations. My once beloved FlowerExplosion.com transformed into a nightmare I couldn't wake up from. The lackluster quality of their products and the callous attitude of their customer service team left me reeling. This experience, far from being my favorite, serves as a cautionary tale for anyone considering their services. In the end, my wedding day taught me resilience in the face of adversity. While FlowerExplosion.com may have cast a shadow over my celebration, the love and support of my family and friends shone brighter, turning what could have been a complete disaster into a cherished memory of overcoming unforeseen challenges.
A Ashley Baudoin
576 days ago

Worst experience ever with online…

🌸 A Blossoming Experience with FlowerExplosion 🌸 I recently had the pleasure of using FlowerExplosion for my wedding floral needs, and I can't sing their praises enough! My initial apprehension from online flower ordering was completely shattered by the exquisite blooms that arrived at my doorstep. I was left in awe as I unwrapped the vibrant and fragrant flowers, which looked even more stunning than the images on their website. Their attention to detail and commitment to quality truly made my special day even more magical. What truly sets FlowerExplosion apart is their exceptional customer service. I had a slight concern about the delivery timing, and they promptly addressed it, ensuring that everything was perfect for our big day. Their communication was clear, friendly, and most importantly, effective, leaving me feeling heard and valued as a customer. With FlowerExplosion, not only did I receive the most beautiful flowers for my wedding, but I also experienced a level of customer care that is unparalleled. If you're looking for a floral experience that exceeds all expectations, look no further than FlowerExplosion. Trust me, you won't be disappointed! 🌼
A Ashley Baudoin
576 days ago

Transformed by Excellence: An Unforgettable Journey with BlossomBliss.com

Embarking on the quest for the perfect floral arrangements for a cherished wedding, I stumbled upon BlossomBliss.com, a haven of blooms and beauty. Initially scarred by a past online flower fiasco, my expectations were understandably cautious. Oh, how delightfully surprised I was! The moment I laid eyes on the vibrant petals and lush greens delivered by BlossomBliss.com, my heart skipped a beat. Each bloom was a masterpiece, exuding freshness and elegance in every petal, surpassing even my wildest dreams. The impeccable customer service at BlossomBliss.com brought tears of joy to my eyes. With every interaction, they exuded empathy and genuine care, making me feel valued and understood. In moments of doubt, their timely responses and proactive solutions shone bright like a guiding star, restoring my faith in online shopping. No brown, smashed petals here – only an enchanting garden of perfection greeted me. The floral arrangements were not just mere decorations but works of art, reflecting the dedication and craftsmanship of true floral wizards. BlossomBliss.com had turned my wedding into a fairytale, where every flower whispered tales of love and beauty. As I reflect on my journey with BlossomBliss.com, I stand in awe of the magic they have woven into my life. What could have been a disaster transformed into a masterpiece, thanks to their unparalleled dedication to excellence. To all those seeking floral perfection, look no further – BlossomBliss.com is a shining beacon of floral brilliance, ready to illuminate your special moments.
B BRANDI
690 days ago

Exquisite Flowers, Exceptional Service: A Disappointing Experience

I had high hopes for the company when I decided to try flowerexplosion.com for my floral needs, hoping for an exceptional experience. Being a loyal customer of the bouqs, I was eager to explore a new option. However, my excitement quickly turned into disappointment. Unlike most flower companies that ensure timely delivery, my flowers were shipped four days earlier than requested, leaving them stranded in FedEx limbo. The inevitable result? They arrived in less than excellent condition. To add to the frustration, accessing the website to voice my concerns or obtain customer service contact details proved challenging for two days. My advice? Stay away from this company and opt for the exquisite flowers and superior service offered by the bouqs.
B BRANDI
690 days ago

Unwavering Trust Restored: A Heartfelt Testimonial for FlowerExplosion.com

From the moment I discovered FlowerExplosion.com, I harbored high hopes for their services. While I typically relied on The Bouqs for my floral needs, I was eager to explore a new avenue. To my dismay, this leap of faith initially appeared as a misstep. The delivery of my flowers occurred four days earlier than scheduled, contrary to industry norms of overnight shipping for optimal freshness upon arrival. This unexpected delay cast a shadow on my excitement, as the prolonged time in FedEx's hands compromised the flowers' condition. Navigating to the website with the intention of sharing my concerns and seeking assistance only added to my disappointment. For two days, persistent attempts to access the site yielded fruitless results. The inability to leave a review or reach out to customer service left me feeling stranded in a sea of frustration. Despite this disheartening experience, I urge all flower enthusiasts to maintain their distance from FlowerExplosion.com. Instead, I wholeheartedly endorse The Bouqs for their consistent delivery of beautiful blooms and unparalleled customer service. Trust in their reliability and craftsmanship for a floral experience that exceeds expectations and brightens every corner of your life.
J Jennifer Faulkner
717 days ago

Horrible

I recently had the pleasure of using flowerexplosion.com for a special event, and I must say that my experience was nothing short of exceptional. From the moment I placed my order, the team at Flower Explosion went above and beyond to ensure that my flowers were delivered promptly and in perfect condition. Not only did the flowers arrive exactly as I had requested, but the customer service team was incredibly responsive and helpful throughout the entire process. They truly went the extra mile to make sure that everything was taken care of, and their attention to detail did not go unnoticed. As a result, the flowers were an absolute hit at my event, and I received countless compliments on their quality and beauty. I cannot recommend Flower Explosion enough, and I am already looking forward to using their services for my next occasion. Thank you to the entire team for making my experience a truly unforgettable one.

Introduction

Flower Explosion is an online flower delivery service that offers a wide range of fresh and vibrant flowers for all occasions. With a user-friendly website and a dedication to providing exceptional customer service, Flower Explosion aims to make the process of sending flowers a breeze. In this editorial review, we will analyze various aspects of their services to help you make an informed decision.

Pros and Cons

  • Pros:
    • Wide selection of flowers
    • High-quality and fresh blooms
    • Competitive prices
    • Easy-to-use website
    • Reliable customer service
  • Cons:
    • Limited same-day delivery options

User Experience

The Flower Explosion website offers a seamless and intuitive user experience. The layout is clean, and the navigation is straightforward, making it easy for customers to browse and select their desired flowers. The product pages provide comprehensive information, including flower types, colors, and sizes, allowing users to make informed decisions. Overall, the user experience on Flower Explosion is highly satisfactory.

Pricing and Value for Money

Flower Explosion provides competitive pricing for their flowers, ensuring that customers get good value for their money. While you can find cheaper options elsewhere, Flower Explosion's prices are justified due to the quality and freshness of their blooms. Additionally, they offer various customization options and bundle deals, allowing customers to tailor their orders according to their budget.

Customer Service

Flower Explosion takes pride in its exceptional customer service. Their support team is responsive and helpful, addressing any queries or concerns promptly. They also have a transparent communication system in place, providing order updates and tracking information. Whether you need assistance with selecting the right arrangement or require prompt delivery, Flower Explosion's customer service is reliable.

Product Quality and Selection

Flower Explosion offers a wide range of high-quality flowers sourced from trusted growers. Their flowers are fresh, vibrant, and long-lasting, ensuring maximum enjoyment for the recipients. From classic roses to exotic blooms, Flower Explosion provides a diverse selection to suit various tastes and preferences. Whether you're looking for a romantic bouquet or a cheerful arrangement, you'll find something perfect at Flower Explosion.

Website Usability

The Flower Explosion website demonstrates excellent usability. With a simple yet attractive design, users can easily navigate through different sections. The search and filtering options make it convenient to find specific flowers or explore different categories. The checkout process is streamlined, allowing for a smooth and hassle-free transaction. Overall, the website's usability contributes to a pleasant shopping experience.

Returns and Exchanges

In case of any issues with your order, Flower Explosion has a dedicated returns and exchanges policy. They strive to ensure customer satisfaction by offering refunds, replacements, or exchanges for damaged or unsatisfactory products. However, it is essential to carefully read and understand their specific policies regarding returns and exchanges before making a purchase.

Promotions and Discounts

Flower Explosion regularly offers promotions and discounts to enhance customer affordability. They have seasonal sales, occasional discount codes, and bundle deals available on their website. By subscribing to their newsletter or following them on social media, customers can stay updated on the latest promotions and take advantage of additional savings.

Reputation

Flower Explosion has established a positive reputation in the online flower delivery industry. They are known for their commitment to quality, customer satisfaction, and reliable delivery services. Many customers have expressed their satisfaction with the freshness and beauty of Flower Explosion's flowers, further solidifying their reputation as a trustworthy and reputable flower delivery service.

Payment Options

Flower Explosion offers various convenient payment options to cater to customer preferences. Customers can choose to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. Secure online payment gateways protect customers' sensitive information, ensuring a safe and reliable transaction process.

Loyalty Programs

At present, Flower Explosion does not have a specific loyalty program in place. However, they provide occasional discounts and promotions that all customers can benefit from, regardless of their purchase history. Given the quality of their products and customer service, Flower Explosion's overall experience already promotes customer loyalty.

Customer Reviews

Customer reviews play a crucial role in gauging a company's performance. Flower Explosion has garnered positive reviews from satisfied customers, primarily highlighting the quality and freshness of their flowers, timely delivery, and commendable customer service. These reviews demonstrate the trust and satisfaction customers have experienced while using Flower Explosion's services.

Community Involvement

Flower Explosion actively participates in community involvement by supporting various local charities and organizations. They recognize the importance of giving back and making a positive impact. While specific details of their community involvement may vary over time, Flower Explosion's commitment to supporting the community showcases their dedication beyond just delivering beautiful flowers.

Shipping and Costs

Flower Explosion offers reliable shipping services to ensure that your orders arrive on time and in perfect condition. They offer various shipping options, including standard and expedited delivery. However, their same-day delivery options are limited, so it is recommended to plan ahead for time-sensitive occasions. The shipping costs vary depending on the delivery location and the selected shipping method. In conclusion, Flower Explosion is a reputable and trustworthy online flower delivery service with a commitment to providing high-quality products and exceptional customer service. Their user-friendly website, diverse selection of flowers, competitive pricing, and reliable delivery make them a go-to choice for sending beautiful floral arrangements. With positive customer reviews and a solid reputation in the industry, Flower Explosion is a reliable option for all your floral needs.