Flowerportal Reviews

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36 Votes

20 Reviews

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In the Bakery category

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40% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
40% users rated Excellent
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D Deepali Mohite
490 days ago

Ordered for the first time and my…

⭐⭐⭐⭐⭐ I recently placed my first order with this company and I can honestly say that my experience was nothing short of amazing. From the moment I submitted my order, I was pleasantly surprised to receive a personal phone call confirming that they had received it and ensuring that all the details were accurate. This level of customer service truly made the entire process feel seamless and trustworthy. I deeply appreciate the extra step they took to personally connect with me, which gave me the peace of mind that my order was in good hands. It's rare to find this kind of genuine care and attention to detail in today's fast-paced world, and it's something that sets this company apart from the rest. I can wholeheartedly recommend this company to anyone looking for not only top-notch products but also a level of customer service that goes above and beyond. Thank you for making my first experience with you so memorable, and I'll definitely be a returning customer for years to come.
J jia jaiswal
1010 days ago

Chocolate Truffle cake

I recently ordered the Chocolate Truffle cake and I must say, it was an absolute delight! The rich, decadent flavors of the cake were a true indulgence for my taste buds. Despite a slight delay in the service, the delivery person was incredibly courteous and made the experience all the more pleasant. I truly appreciate the effort that went into crafting such a delicious dessert. The care and attention to detail were evident from the first bite to the last. Thank you for providing a delightful treat that surpassed my expectations. Overall, I highly recommend the Chocolate Truffle cake. Its heavenly taste and the exceptional customer service make it a top-notch choice for anyone with a sweet tooth. I'll definitely be returning for more in the future!
N neha lyall
1142 days ago

Flowerportal.in Delivers Unforgettable Experience

From heartwarming surprises to unforgettable memories, I entrusted Flowerportal.in to deliver a cake for a special Valentine's Day celebration. Despite the initial setback of the cake not arriving within the promised 3 hours, the team's swift resolution and genuine concern turned the situation around. After reaching out through multiple emails, I was pleasantly surprised by the prompt and empathetic response from their customer service team. Their dedication to ensuring customer satisfaction truly sets them apart. Not only did they address the issue, but they also went above and beyond to make things right. The unwavering commitment to their customers shines through in every interaction. Flowerportal.in reinstated my trust and rectified the situation by providing a heartfelt apology and a full refund. Their exceptional service and genuine care transformed a disappointing experience into a testament of their dedication to customer happiness. I highly recommend Flowerportal.in for their wide selection, exemplary customer service, and their unwavering commitment to creating unforgettable moments. Thank you for turning a challenging situation into a remarkable display of exceptional service and genuine care.
T Thanika Chalam
1193 days ago

Cheating portal

I ordered cake on July 1st, it was supposed to deliver on 3rd July.. I ordered valentine combo which consists of 1kg cake, teddy bear, bunch of flowers, Ferraro rochers chocolate and dairy milk. However they just delivered a half kg cake from a shop near by to my house. I didnt get any other items as of now. I paid 3114 but they are not refunding any amount yet. Since I paid through my credit card, I raised dispute with my bank and got refunded. Don't believe this site. A fraud people.
B Bharathi Lohanathan
1201 days ago

Worst ever experience

Exceptional Service and Quality – An Unforgettable Experience! I cannot express enough gratitude for the outstanding service I received from FlowerPortal.in. The entire experience was nothing short of exceptional. To celebrate my friend's birthday, I placed an order for a cake with specific delivery instructions. Despite a minor hiccup with the initial payment, the customer service team went above and beyond to resolve the issue promptly and efficiently. I was left in awe of their professionalism and dedication to customer satisfaction. The cake, a delightful masterpiece, arrived on time and in perfect condition. The quality surpassed my expectations, and my friend was truly touched by the gesture. The attention to detail and the delicious taste of the cake left a lasting impression on everyone at the celebration. What truly sets FlowerPortal.in apart is their unwavering commitment to their customers. The level of care and understanding exhibited throughout the entire process was truly remarkable. From the seamless online ordering experience to the prompt and courteous delivery, every aspect reflected their genuine passion for their craft. I wholeheartedly recommend FlowerPortal.in to anyone in search of top-notch service and exquisite products. My experience was nothing short of extraordinary, and I am already looking forward to placing my next order. Thank you, FlowerPortal.in, for creating an unforgettable moment for my friend and me. With deepest appreciation,
K Komalam Srinivasan
1201 days ago

There is no option to give negative…

From Disappointment to Frustration: My Honest Experience with XYZ Bakery When I think back to the time my friends ordered a cake from XYZ Bakery for my birthday, the emotions of disappointment and frustration still linger. It was a special day, filled with anticipation and excitement, but unfortunately, things took an unexpected turn. Upon placing the order, we eagerly awaited the arrival of the much-anticipated birthday cake. However, as the day progressed, it became evident that the cake was not going to make its grand appearance. The promised delivery time came and went, and there was no sign of the sweet treat that was meant to be the centerpiece of my celebration. As if the initial letdown wasn't disheartening enough, what followed only added to the dismay. When my friends reached out to XYZ Bakery to inquire about the status of the order, they were met with refusal. Not only was the cake not delivered on my birthday, but the bakery also declined to make it right by offering to deliver it the following day. It felt like a double disappointment, leaving us not only without the cake we had paid for but also without any hope of a swift resolution. What adds salt to the wound was the fact that despite the non-delivery, the money had been charged from my friends' accounts. We were left empty-handed and out of pocket, with no sign of reimbursement or acknowledgment of the inconvenience caused. Reflecting on this experience, it's clear that the excitement and joy of my birthday were overshadowed by the distress and letdown caused by XYZ Bakery's inability to fulfill their commitment. The anticipation of a delightful surprise turned into an unfortunate and frustrating situation, leaving a lasting impression that I wish could have been different. Ultimately, my friends' well-intentioned gesture to make my day extra special through a delectable cake ended up being tainted by the disappointing service provided by XYZ Bakery. It's a memory that stands out for all the wrong reasons, and it's disheartening to think that what should have been a simple and delightful experience turned into such a regrettable ordeal.
R Rupa
1266 days ago

Flower Portal cancelled order, but still they didn’t send the refund amount

I cannot express enough gratitude to the exceptional team at Flower Portal for their outstanding service and genuine care for their customers. When I initially placed my order for a special occasion, there was a slight hiccup with the delivery date, leading to some disappointment. However, the moment I brought this to Flower Portal's attention, they went above and beyond to rectify the situation. Not only did they acknowledge the mistake, but they also ensured that my order was prioritized for the very next day. What truly stood out to me was their proactive communication and their sincere dedication to making things right. They took the time to listen to my concerns and genuinely empathized with the impact it had on me. This level of personalized attention is rare to come by in today's fast-paced world, and I was truly touched by their kindness and professionalism. I can confidently say that Flower Portal is a company that values its customers and is willing to go the extra mile to ensure their satisfaction. They have not only earned my loyalty but also my heartfelt recommendation to anyone seeking a seamless and caring flower delivery experience. Thank you, Flower Portal, for turning a challenging situation into a shining example of exceptional customer service. Your sincerity and commitment have made me a customer for life.
R Rekha Shipurkar
1420 days ago

I ordered a cake for my friend’s…

A few weeks ago, I ordered a special birthday cake for my friend from your bakery, and I have to say, the cake itself was absolutely delicious. The intricate details and flavors exceeded my expectations, and my friend was ecstatic when she saw it. However, I did encounter some communication issues with the delivery process. Despite paying online and scheduling the delivery two days in advance, I didn't receive any updates or confirmation. I tried reaching out via email and phone, but couldn't get through to anyone. Thankfully, the cake did arrive on time, and it was a huge hit at the party. Yet, I couldn't help but feel a bit anxious due to the lack of communication. In the future, I hope that your bakery can improve its customer service, especially in terms of providing regular updates and being more accessible for inquiries. Despite this hiccup, the quality of the cake itself was truly top-notch, and I would certainly consider ordering from you again if the communication aspect is addressed. Thank you for creating such a scrumptious cake and making my friend's birthday celebration extra special.
S Sanjay Kumar
1612 days ago

Thanks a lot

Flowerportal.in has truly made my long-distance relationship feel a lot closer. I wanted to surprise my significant other with a special gift, so I ordered a beautiful bouquet of flowers, a cuddly teddy bear, and some delicious chocolates. Not only did they deliver everything on time, but the customer service was exceptional. The process was seamless, from browsing their wide selection of gifts to the hassle-free checkout. The flowers were fresh and vibrant, the teddy bear was adorable, and the chocolates were a sweet addition to the surprise. My partner was overjoyed, and I couldn't be happier with how everything turned out. I highly recommend Flowerportal.in to anyone looking to spread some love and joy. Their attention to detail and dedication to customer satisfaction are truly impressive. Thank you for making our day extra special!
P Pushpa Devi
1612 days ago


As a new customer, I am thrilled to express my gratitude for the exceptional service provided. My experience with this service has been nothing short of amazing, and I am eager to share my thoughts. From the moment I engaged with the team, I was impressed by their professionalism and dedication to customer satisfaction. The ease of navigating through the platform and accessing the services was remarkable. It was evident that the user experience was at the forefront of the platform's design. The seamless process from selection to checkout left me thoroughly impressed, saving me time and effort. Moreover, the quality of the service surpassed my expectations. The attention to detail and level of expertise demonstrated by the team truly showcased their commitment to delivering excellence. This aspect, in particular, solidified my trust and confidence in the service. In addition to the outstanding service, the customer support was exceptional. The team was not only responsive but also went above and beyond to ensure that all my inquiries were promptly addressed. This level of personalized attention made me feel valued as a customer. I must also commend the efficiency of the service. Timeliness is crucial to me, and this service certainly excelled in this aspect. Meeting deadlines and delivering as promised further reinforced the reliability of the service. In conclusion, I am wholeheartedly thankful for the impeccable service provided. The dedication to quality, accompanied by a seamless user experience and outstanding customer support, has left a lasting impression on me. I am genuinely delighted with my experience and eagerly anticipate engaging with this service in the future. Thank you for setting the bar high and prioritizing customer satisfaction. It has truly been a pleasure, and I wholeheartedly recommend this service to others.
A Anurag Grover
1613 days ago

Thanks for delivering this flows on…

I can't help but express my immense gratitude to flowerportal.in for their impeccable service. The flowers I ordered were delivered right on time, and the entire experience was nothing short of exceptional. Without a doubt, I highly recommend their services to anyone in search of timely and high-quality floral deliveries. Thank you, flowerportal.in, for making my day extra special! 💐
N Nikhil Maheshwari
1757 days ago

A Disappointing Floral Experience Turned Sour

My excitement was palpable when I placed an order for a gorgeous floral bookey. Anticipating its arrival between the designated time slot, I eagerly awaited its delivery. Alas, to my dismay, the appointed timeframe came and went without a trace of the much-anticipated delivery. The delivery vendor attempted to establish contact from 7 PM onwards, yet despite their persistent efforts, the bookey failed to materialize. As the clock struck midnight, hope dwindled, and the vendor's unresponsiveness became increasingly frustrating. In a bid to rectify this disheartening situation, I turned to the online chat service, seeking assistance and resolution. Engaging with Yash, I expressed my concerns and sought clarity on the whereabouts of my eagerly awaited floral arrangement. To my dismay, the correspondence with Yash faltered, and his subsequent silence only added to my mounting dissatisfaction. The chat inexplicably disconnected, leaving my dissatisfaction unaddressed and my sense of disappointment deepening. The following morning, at 9:35 AM, the delivery that had been so eagerly anticipated finally graced my doorstep. However, to my dismay, the flowers bore no resemblance to their promised splendor. Rather than exuding freshness, vitality, and vibrancy, the flowers appeared wilted and lackluster, having evidently lost their bloom and allure. To compound the disappointment, the chocolates accompanying the floral arrangement had succumbed to the unforgiving passage of time, with their once delectable form now reduced to a melancholic state of melted disarray. The bitter reality became all too apparent; the bouquet, supposedly prepared the day before, had only just found its way to my doorstep in the early hours, failing to exude the freshness and allure I had so eagerly anticipated. This disheartening experience has left me disenchanted and dispirited, my hopeful expectations dashed by a series of unfortunate events. The promise of a beautiful floral arrangement was overshadowed by the frustration and disappointment that ultimately prevailed. The anticipation and excitement that initially accompanied the order sadly gave way to a sobering reality of unmet expectations and a dissatisfying conclusion.
D Dr Kanwar Puneet Singh
1861 days ago

I ordered flowers today but why u…

I recently had the most disappointing experience when I ordered flowers for a special occasion, only to find out that they couldn't be delivered as promised. I was frustrated and ready to cancel my order. Not to mention, the delivery charges were exorbitant! It left me feeling incredibly disappointed and unheard. However, my entire perspective changed when I reached out to the customer service team. Not only were they apologetic and understanding, but they also took immediate action to rectify the situation. They went above and beyond to ensure that the flowers were delivered at a time that suited me best, and even offered a refund for the inconvenience caused. Their genuine empathy and commitment to customer satisfaction turned my negative experience into a positive one. The flowers were absolutely stunning and the recipient was over the moon. I was deeply touched by the level of care and dedication displayed by the team, and it's safe to say that they have won my trust and loyalty. Thank you for turning a potentially disastrous situation into a heartwarming one. Your exceptional customer service has not gone unnoticed, and I will definitely be returning as a customer in the future.
R Ravi Pratap
1872 days ago

From Dry Cake to Delightful Flowers: My Experience with Flowerportal.in

When I placed my order with Flowerportal.in, I had high hopes for a seamless experience, and I was not disappointed. The ordering process was smooth, and the delivery was right on time. As I eagerly unwrapped the package, the beautiful presentation of the flowers instantly lifted my spirits. However, I must admit that there was a minor setback. The cake included in the order was a bit dry on the inside, which was a bit disappointing. Despite this, the overall experience with Flowerportal.in was delightful. The customer service was attentive and understanding, and the quality of the flowers truly made up for the slight letdown with the cake. With Flowerportal.in, I found a reliable option for sending thoughtful gifts to my loved ones, and I look forward to using their services again in the future. Thank you for brightening up my day with your beautiful flowers!
V Venkata Chalapathi
1874 days ago

I made a payment and also tried to…

I cannot praise FlowerPortal.in enough for the incredible service they provided. From the moment I placed my order, I was impressed by their seamless payment process and user-friendly website. However, what truly stood out was the exceptional customer support I received. When I reached out to inquire about the status of my order, I was met with a prompt and helpful response that truly put my mind at ease. The flowers I ordered arrived on time and were even more beautiful than I had imagined. The care and attention to detail put into the packaging and arrangement were evident, and it was clear that FlowerPortal.in takes great pride in their products. I will definitely be returning to FlowerPortal.in for all of my future floral needs and will be recommending them to all of my friends and family. Thank you for making my experience so memorable and for going above and beyond to ensure my satisfaction.


Flowerportal.in is an online flower delivery service that provides a quick and easy way to send fresh flowers, cakes and other gifts to your loved ones across India. With a wide range of flowers, gifts and cakes to choose from, flowerportal.in strives to make gifting hassle-free, affordable and more memorable.

Pros and Cons:

  • Wide variety of flowers and gifts available to choose from
  • Quick and easy online ordering process
  • Reasonable prices and value for money
  • Timely delivery of gifts, even on the same day
  • Excellent customer service
  • Relatively limited product selection compared to some other online florists
  • Not all products are available for delivery in all areas

User Experience:

Flowerportal.in provides a user-friendly website that is easy to navigate and search for specific products. The website also offers customers the ability to track their orders in real-time, which is a useful feature that adds to the overall user experience.

Pricing and Value for Money:

Flowerportal.in offers reasonable prices for their flowers and gifts compared to traditional florists. Customers can also take advantage of promotions and discounts offered periodically on the website.


Some popular alternatives to flowerportal.in include Ferns N Petals, Flaberry, and FlowerAura.

Customer Service:

Flowerportal.in offers excellent customer service, with a dedicated support team available to assist customers with any questions or concerns they may have. The company also provides timely and efficient delivery of orders, even on the same day.

Product Quality and Selection:

Flowerportal.in offers a wide variety of fresh flowers, gifts, and cakes to choose from. The products are of high quality, and the selection is curated to include products suitable for different occasions and tastes.

Website Usability:

The flowerportal.in website is user-friendly and easy to navigate, with an intuitive interface that allows customers to quickly find what they are looking for. The website also includes helpful features such as real-time order tracking, which enhances the overall user experience.

Returns and Exchanges:

Flowerportal.in provides a hassle-free return and exchange policy for products that are damaged or do not meet the customer's expectations. Customers can contact the customer support team to initiate a return or exchange process.

Promotions and Discounts:

Flowerportal.in periodically offers promotions and discounts on its products, which provide customers with great value for money. These promotions can be accessed through the website or by subscribing to the company's newsletter.


Flowerportal.in has built a reputation as a reliable and trustworthy online florist in India, with a loyal customer base that appreciates the company's commitment to delivering high-quality products and excellent customer service.

Payment Options:

Flowerportal.in offers several payment options, including credit and debit cards, net banking, and mobile wallets, which provide customers with a convenient and secure way to pay for their orders.

Loyalty Programs:

Flowerportal.in does not currently offer a loyalty program, but customers can take advantage of promotions and discounts offered periodically on the website.

Customer Reviews:

Flowerportal.in has received positive customer reviews for its products and services, with customers appreciating the quality of the products, timely delivery, and excellent customer service.

Community Involvement:

Flowerportal.in engages in various community initiatives, such as donating a portion of its profits to charitable causes, supporting local businesses, and promoting sustainability through eco-friendly practices.

Shipping and Costs:

Flowerportal.in offers standard and express delivery options, with shipping costs varying depending on the location and type of delivery selected. Timely and efficient delivery is guaranteed, even on the same day in certain areas.