Fluidbranding Reviews

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20 Reviews

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In the Sales & Marketing category

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15% users rated Very Good
75% users rated Excellent
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L Leanne
202 days ago

Transformative Experience with Eco-Friendly Brands at Fluid Branding

My journey with Fluid Branding has been nothing short of remarkable. Their commitment to offering excellent branded products is evident in every interaction. The ease of ordering from their website reflects a seamless user experience, making the entire process stress-free and efficient. One standout feature of Fluid Branding is their exceptional staff, with a special shoutout to Sophie, whose professionalism and dedication truly enhance the customer experience. Her personalized touch and attention to detail exemplify the company's commitment to exceptional service. Moreover, what sets Fluid Branding apart is their admirable initiative of planting trees. This environmental consciousness showcases their dedication to sustainability and making a positive impact on the planet. It's not just about products; it's about actively contributing to a greener future, and that, to me, is truly amazing. My experience with Fluid Branding has been transformative, not just in acquiring high-quality branded products but also in supporting a company that aligns with my values. I highly recommend Fluid Branding to anyone looking for top-notch products with a meaningful environmental footprint.
S Skilltec Training
314 days ago

Exceeding Expectations: A Seamless Experience

Sharing my exceptional experience with fluidbranding.com, I recently purchased 250 coasters and pens for my business. Not only was I delighted with the brilliant quality of the products, but they also arrived promptly with free delivery, a welcomed surprise in today's market. What truly set Fluid Branding apart was their transparency and dedication to customer service. Unlike many other merchandise suppliers, there were no hidden charges for artwork or colors, making the entire process smooth and cost-effective. Moreover, the staff's professionalism and eagerness to assist further solidified my positive experience. Their attentive support and commitment to ensuring customer satisfaction truly exceeded my expectations. For anyone seeking top-notch merchandise and unparalleled service, I wholeheartedly recommend Fluid Branding. My interaction with them left me thoroughly impressed and grateful. Thank you to all the staff for making this a truly delightful experience!
J Joanne
321 days ago

Transformed My Business: A Journey of Disappointment to Resilience with Fluid Branding

Upon discovering Fluid Branding, I was filled with hope and excitement as I reached out for a last-minute order. Unfortunately, the initial artwork provided fell short of expectations, leading to necessary revisions. Despite our efforts to iron out the details, miscommunication ensued, jeopardizing our agreed deadline. Amidst the frustrating turn of events, I found myself chasing responses and feeling let down by the seemingly overwhelmed staff members. However, it was in the face of adversity that I witnessed the resilience of my business. We pivoted, altered the artwork, and believed we could overcome the obstacles. Yet, another setback occurred, as issues within their factory surfaced, causing further delays. Despite these challenges, I held onto the belief that we could salvage the situation. I made the payment with faith in a positive outcome, but delays continued to plague our collaboration. Throughout this journey, I yearned for improved communication and reliability, aspects that are paramount in any successful partnership. I dared to hope for a solution that would work for both parties, but regrettably, a resolution remains pending. As I await a response regarding a refund, I reflect on the lessons learned from this experience and the importance of trust and transparency in business relationships. Despite the disappointments and setbacks faced with Fluid Branding, I hold onto the belief that every challenge is an opportunity for growth. My business has been tested, but through resilience and determination, we will emerge stronger than before.
A Abdi Suleiman
395 days ago

Exceeding Expectations with Exceptional Service!

Upon discovering Fluid Branding, I was on the lookout for a reliable vendor, and what I found was nothing short of exceptional. The Commercial Director, John, and Merchandise Manager, Charlotte, were a dream team to work with. Their professionalism and dedication were evident throughout our collaboration on not one, but two projects. Going the extra mile, they not only met but exceeded our expectations by providing top-notch product samples promptly. It was truly a seamless and enjoyable experience. I am eagerly looking forward to future collaborations and wholeheartedly recommend Fluid Branding to anyone in need of outstanding service and quality products. Thank you for a job well done!
E Erin Thomas
629 days ago

Exceeded Expectations: A Testimonial of Exceptional Service

From the moment I stumbled upon fluidbranding.com, I could sense there was something special about this company. The professionalism exuded through their plaques was exactly what my project needed – a blend of elegance and modernity. What truly set them apart was the exceptional service provided by their team. In particular, Ben's dedication and support were invaluable. His willingness to go above and beyond to ensure my satisfaction was truly commendable. I am not just impressed; I am genuinely grateful for the seamless experience they provided. Without a doubt, I enthusiastically recommend fluidbranding.com to anyone seeking not just a product, but a partnership rooted in trust and excellence. Thank you, Team fluidbranding, for exceeding my expectations.
M Michael Gnaedinger -Logistics
643 days ago

A Lifesaver in the Eleventh Hour

Sharing my exceptional experience with Fluid Branding. In a last-minute frenzy, just six days before our crucial event, I reached out for three essential items: a flask, a notebook, and a mug. To my sheer amazement, not only did Fluid Branding deliver promptly, but they also exceeded expectations by getting everything to us within a mere four working days. The level of service provided was nothing short of outstanding, and the quality of the goods received showcased true craftsmanship. I cannot recommend Fluid Branding enough for their efficiency, reliability, and top-notch products. Kudos to the team for being a true lifesaver in the eleventh hour. Michael Gnaedinger Logistics Director EU - WISH
A Artisans of Devizes
646 days ago

Exemplary Service Fueled by Stellar Communication

As a satisfied customer of fluidbranding.com, I cannot speak highly enough of my experience with Charlotte Dyer. Her exceptional efficiency and friendliness made the entire inquiry and estimation process a breeze. Charlotte's prompt responses and positive, can-do attitude truly set Fluid Branding apart. Despite not making a purchase this time, the outstanding service received guarantees that Fluid Branding will be our top choice for any future branded items. Thank you for exceeding expectations and making the journey seamless and enjoyable!
V Vicki
668 days ago

Exceptional Support and Speedy Solutions – A Review of fluidbranding.com

I cannot praise fluidbranding.com enough for their exceptional support and prompt solutions. When I approached them for assistance on designing a product, I was blown away by their responsiveness and willingness to help. The support staff went above and beyond to guide me through the design process, ensuring that every detail was perfect. One aspect that truly impressed me was their lead times. Initially concerned about delays, I was pleasantly surprised by how quickly they were able to find similar products that suited my needs almost identically. This not only saved me time but also showcased their efficiency and dedication to customer satisfaction. In a world where customer service can often be lacking, fluidbranding.com shines as a beacon of excellence. Their team's commitment to helping customers achieve their goals is truly remarkable. I highly recommend fluidbranding.com to anyone seeking top-notch service and innovative solutions. Thank you for making my experience unforgettable!
K Katherine Mobey
675 days ago

Surpassed Expectations: Top-Quality Products and Timely Delivery Amid Minor Challenges

Embarking on my journey with fluidbranding.com, I initially encountered a few bumps in the road as we strove to align our logo precisely. Navigating through restrictions surrounding size, position, and color proved a tad challenging, catching us off guard. Nevertheless, amidst these slight hurdles, the products exuded unmatched quality, reassuring us that our investment was in the right hands. Noteworthy was the prompt delivery, resonating with their commitment to timelines. However, a minor downside emerged in the form of excessive follow-up calls post our initial engagement. While their enthusiasm was apparent, the frequency of outreach veered towards the overwhelming side, warranting a slight adjustment. In retrospect, despite these minor setbacks, the end result spoke volumes of fluidbranding.com's dedication to delivering top-notch merchandise promptly. Their products not only met but surpassed our expectations, solidifying our trust in their craftsmanship and efficiency. A true testament to quality amidst challenges, ensuring a memorable experience that exceeded initial apprehensions.
B Business Owner
704 days ago

Unforgettable Impressions with Branded Pens

Embracing the power of personalized merchandise, I decided to order a batch of custom pens from fluidbranding.com. The allure of having our logo elegantly imprinted on these pens was undeniable. The end product did live up to my expectations – the quality was top-notch, and the pens exuded professionalism. However, the journey to perfection faced a slight hurdle during the proofing stage. The back-and-forth exchange of emails for design approval felt like a cumbersome process, elongating the timeline. Despite this minor inconvenience, the impeccable final outcome overshadowed any initial frustration. In hindsight, the exceptional quality of the pens and their impact as promotional tools surpassed the transient hassle of the proofing stage. I must commend fluidbranding.com for their commitment to delivering a superior product. My experience, though dotted with minor detours, culminated in a successful branding endeavor that left a lasting impression. Thank you for transforming our vision into tangible assets that reflect our brand's essence.
724 days ago

The Gold Standard of Customer Care

Embodying excellence in every interaction, my experience with fluidbranding.com was nothing short of exceptional. Their customer service sets the bar high, seamlessly adapting to our ever-changing last-minute requirements with grace and poise. The team's flexibility and dedication to accommodating our needs highlighted their unwavering commitment to customer satisfaction. Not only did they deliver impeccable quality products consistently, but they also proved to be our trusted partner for all our branded merchandise needs. From our staple items to innovative new products, fluidbranding.com exceeded expectations every time. Their swift delivery times and proactive communication kept us informed every step of the way, instilling confidence in their reliability. Collaborating with their team was a delight, as they effortlessly curated solutions for our branded items, showcasing their expertise and passion for their craft. fluidbranding.com truly stands out as the epitome of professionalism and customer-centricity, making every interaction a seamless and enjoyable experience. Grateful for their unparalleled service, I look forward to continuing our partnership for years to come.
L Lynn Barker
729 days ago

Exceeding Expectations: A Genuine Testimonial for Fluid Branding

Let me start by saying a big thank you to the staff at fluidbranding.com! Their exceptional service truly made a difference for us. From the moment we contacted them, their team was incredibly helpful and attentive. It was such a relief to work with professionals who not only listened to our needs but also delivered on their promises. What impressed us the most was how seamlessly they processed our order and ensured that we received exactly what we wanted. The quality of the product surpassed our expectations, especially considering the affordable price point. We couldn't be happier with the end result! Without a doubt, I highly recommend Fluid Branding to anyone in need of top-notch promotional items. Their dedication to customer satisfaction is truly commendable. I have no hesitation in endorsing their services, and I will definitely be returning for future projects. Thank you to the entire team at Fluid Branding for going above and beyond to make our experience so positive and fulfilling. Your professionalism and attention to detail have earned our trust and loyalty. Here's to many more successful collaborations in the future!
C customer
754 days ago

Fluid Branding Went Above and Beyond!

My experience with Fluid Branding was nothing short of amazing. Despite a small hiccup with my order, their team demonstrated exceptional professionalism and efficiency in resolving the issue. I was thoroughly impressed by their promptness in replacing the incorrect order with a new and accurate one. The staff’s friendliness and expertise truly stood out, making the entire process smooth and enjoyable. I would wholeheartedly recommend Fluid Branding to anyone in need of top-notch service and products. Thank you for going above and beyond!
L Leonard
777 days ago

Exceptional Service and Compassion

I cannot speak highly enough about my experience with fluidbranding.com. We were in a tight spot, ordering glasses for a meaningful event, and the team went above and beyond to ensure we received our order in time. Ben's personal dedication and efforts were truly remarkable, and his commitment made a profound impact on all of us. Additionally, Jade's support and creativity during the design process was invaluable, ultimately delivering a stunning alternative when needed. The care and attention extended to us by everyone at Fluid was exceptional. The quality of the glasses exceeded our expectations, arriving meticulously packaged in individual boxes. Our heartfelt thanks to the entire team for their outstanding service and compassion during a difficult time.
C customer
797 days ago

Embracing Kindness: A Heartfelt Tribute to fluidbranding.com

When words are not enough to express gratitude, I share my experience with fluidbranding.com. This is not your average review; this is a tale of compassion and support that transcends business transactions. I reached out to them on behalf of a family touched by a 3-year-old battling Dipg, a terminal brain tumor. Taylor and Charlotte, the pillars of empathy at fluidbranding.com, listened intently, making me feel heard and cherished in a time of need. Their responsiveness went beyond mere professionalism; it was a lifeline of care and genuine concern. Their quote not only met our needs but their follow-up calls and emails showcased a level of dedication that is rare to find. The impact of their support is immeasurable, and my heart overflows with gratitude. Join me in supporting Aria's journey by following her on Instagram @Ariavsdipg. Let us spread love and kindness, one gesture at a time. ❤️


Fluid Branding is a leading promotional merchandise supplier based in the United Kingdom. With years of experience in the industry, they specialize in providing branded items for businesses and organizations to enhance their marketing efforts. In this editorial review, we will examine various aspects of fluidbranding.com to help you make an informed decision when considering their products and services.

Pros and Cons

  • Pros:
    • Extensive range of promotional products
    • High-quality products with customization options
    • Competitive pricing
    • User-friendly website with easy navigation
    • Responsive customer service
    • Positive customer reviews
    • Fast and reliable shipping
  • Cons:
    • Limited options for certain niche products
    • No loyalty program for regular customers

User Experience

Fluid Branding offers a seamless online browsing experience with their well-designed website. The intuitive navigation allows users to easily explore their comprehensive collection of promotional products. The website is visually appealing and loads quickly, ensuring a smooth browsing experience for users.

Pricing and Value for Money

Fluid Branding offers competitive pricing for their wide range of promotional items. They strive to provide customers with value for their money by offering high-quality products that meet both their budget and branding needs. The pricing is transparent, and they also offer volume discounts for bulk orders, making it a cost-effective choice for businesses of all sizes.

Customer Service

Fluid Branding is known for their excellent customer service. Their team is responsive, knowledgeable, and dedicated to providing a personalized experience to each customer. They understand the importance of prompt communication and are always available to assist customers with any queries or concerns they may have.

Product Quality and Selection

Fluid Branding offers a wide selection of promotional products, including apparel, stationery, technology items, bags, and more. They work with trusted suppliers to ensure that their products meet high-quality standards. Additionally, they offer customization options to incorporate your branding elements seamlessly.

Website Usability

The fluidbranding.com website is designed with user-friendliness in mind. The intuitive layout and clear categorization of products make it easy for customers to find what they are looking for. The search functionality is efficient, allowing users to quickly locate specific items. The website is fully optimized for both desktop and mobile devices, ensuring a consistent experience across platforms.

Returns and Exchanges

Fluid Branding has a fair and flexible returns and exchanges policy. In case of any issues with the received products, they promptly address customer concerns and offer suitable options for resolution. They aim to ensure customer satisfaction by providing hassle-free returns and exchanges.

Promotions and Discounts

Fluid Branding regularly offers promotions and discounts on specific products or categories, allowing customers to avail themselves of attractive deals. These promotions are prominently displayed on their website, making it convenient for customers to take advantage of the discounted prices.


Fluid Branding has established a strong reputation in the promotional merchandise industry. They have earned the trust of numerous businesses and organizations through their reliable products and services. Their commitment to delivering high-quality products and exceptional customer service has garnered positive reviews and testimonials from satisfied clients.

Payment Options

Fluid Branding provides customers with several secure payment options, including credit/debit cards, PayPal, and bank transfers. This ensures convenience and flexibility for customers, allowing them to choose the method that best suits their preferences.

Loyalty Programs

Currently, Fluid Branding does not offer a specific loyalty program for regular customers. However, they do value customer loyalty and strive to provide a personalized experience to each client, irrespective of their order size or frequency.

Customer Reviews

Fluid Branding has received numerous positive customer reviews, reflecting their commitment to customer satisfaction. Clients appreciate the exceptional quality of their products, prompt communication, and efficient delivery. These reviews serve as a testament to their reliability and expertise in the promotional merchandise industry.

Community Involvement

Fluid Branding actively participates in community initiatives and corporate social responsibility programs. They believe in giving back to society and work closely with charitable organizations. Their commitment to community involvement sets them apart as a socially conscious brand, resonating with customers who value businesses that contribute positively to society.

Shipping and Costs

Fluid Branding offers fast and reliable shipping options both within the UK and internationally. They understand the importance of timely delivery and ensure that orders are dispatched promptly. Shipping costs may vary depending on the order size, weight, and destination. However, their website provides transparent information regarding shipping costs during the checkout process, allowing customers to make informed decisions.

In conclusion, Fluid Branding is a reputable promotional merchandise supplier that offers a wide range of high-quality products at competitive prices. Their user-friendly website, responsive customer service, and positive customer reviews contribute to their credibility and trustworthiness in the industry. Whether you are a small business or a large organization, Fluid Branding can cater to your promotional needs effectively.