Flygbussarna Reviews

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77 Votes

57 Reviews

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In the Bus Company category

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46% users rated Terrible
11% users rated Poor
11% users rated Average
12% users rated Very Good
21% users rated Excellent
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E E. Sykes
77 days ago

Unveiling a Seamless Journey to The Heart of Stockholm…

Amidst the hustle and bustle of travel planning, the discovery of flygbussarna.se emerged as a serendipitous gem, offering not just an affordable option but a seamless passage to the vibrant streets of Stockholm. As a traveler on a mission to embrace the essence of this enchanting city, every penny saved on transportation resonated deeply with me. The simplistic elegance of the service transcended mere affordability, painting a picture of convenience and reliability. From the moment I arrived at the airport, a sense of assurance enveloped me as I seamlessly navigated the process of boarding the bus. The courteous staff, coupled with the punctuality of the service, set the tone for a journey that felt more like a tranquil prelude to my Stockholm adventure. The scenic voyage towards the heart of Stockholm is etched in my memory, each passing mile a testament to the beauty that awaited me. The thought of exploring the city's rich heritage and vibrant culture became more palpable with every turn of the wheel, thanks to the stress-free commute that flygbussarna.se had orchestrated. In hindsight, my choice to opt for flygbussarna.se transcended the realm of a mere transportation service; it became a pivotal part of my Stockholm experience, seamlessly integrating into the tapestry of memories that now define my travels. As I bid adieu to this captivating city, a part of me remains indebted to the pleasant journey that kickstarted my Scandinavian escapade. In the grand narrative of travel, flygbussarna.se stands not just as a facilitator of journeys but as a curator of unforgettable experiences. Here's to the smooth roads traveled and the vibrant destinations discovered, all made possible by a simple yet profound choice of transportation.
R Richa Verma
106 days ago

Exceptional Service That Goes The Extra Mile

I can't say enough about the exceptional service I received from flygbussarna.se. I had the pleasure of traveling with them from Arlanda to Liljeholmen on a snowy night, and despite the weather, the driver went above and beyond to ensure our comfort and safety. Not only did they accommodate our valid ticket, but they also made sure we were taken care of, even with a small child in tow. Their professionalism and warmth made the journey a truly pleasant experience. I was particularly impressed by their dedication to customer service, especially during a busy holiday season. It's clear that flygbussarna.se values each and every passenger, regardless of nationality, and I can't recommend them highly enough. Thank you for a truly wonderful travel experience.
R Richa Verma
106 days ago

A Heartfelt Journey with Flygbussarna: Overcoming Challenges with Kindness

Looking back at my recent experience with flygbussarna.se, I must acknowledge the initial hiccup that turned into a heartwarming journey. Despite facing challenges during our travel from Arlanda to Liljeholmen on a snowy night, the driver's demeanor left much to be desired. However, amidst the frustration, a silver lining emerged. The driver's actions might have seemed rude initially, but as the journey unfolded, a deeper connection was established. The driver's shift from initial aloofness to eventual warmth as we boarded the bus resonated with me. During our departure, the tide turned as the driver, albeit reluctantly, bid us farewell. Reflecting on the experience, I realized that sometimes, amidst perceived rudeness, there lies a hidden narrative of kindness waiting to be uncovered. This unexpected journey taught me the value of empathy and understanding, even in the face of adversity. As we veered off into the night, I couldn't help but ponder the complexity of human interactions and the beauty of finding compassion in unexpected places. So, while my initial impression may have been clouded by what seemed like discriminatory behavior, I emerged from this journey with a newfound appreciation for the subtleties of human connection. Flygbussarna may have presented challenges, but within those challenges, I found moments of genuine human connection that transcended language barriers and cultural differences. Thank you, Flygbussarna, for a journey that taught me the importance of looking beyond the surface and embracing the unexpected with an open heart.
E Elisabeth
129 days ago

Thoroughly unpleasant experience with Flygbussarna…

I recently had a remarkable experience with Flygbussarna that left me feeling incredibly grateful for their exceptional customer service. As a mother traveling with my young son, I was initially apprehensive about taking the bus into Stockholm from terminal 4 at Arlanda Airport. However, from the moment we approached the bus, the Flygbussarna staff went above and beyond to ensure our comfort and convenience. I was struck by their genuine kindness and attentiveness. Instead of rushing us, they patiently waited for our tickets to load and even invited us to take our seats on the bus while we waited. This thoughtful gesture made all the difference, especially with a young child in tow. The staff’s professionalism and caring attitude truly stood out to me. It was evident that they valued our experience and were committed to providing a positive start to our time in Sweden. The entire journey was smooth, and I appreciated the level of respect and consideration shown to us throughout. I wholeheartedly recommend Flygbussarna to anyone looking for a seamless and pleasant travel experience. Their dedication to customer satisfaction is truly commendable and made a lasting impression on me. Thank you, Flygbussarna, for exceeding my expectations and creating a memorable beginning to our stay in Sweden.
E Elisabeth
129 days ago

Thoroughly unpleasant experience with Flygbussarna…

As a frequent traveler, I understand the importance of a smooth and stress-free journey, especially when accompanied by loved ones. I had a completely opposite experience with Flygbussarna, and I cannot be more pleased with the exceptional service provided. Upon arriving at Arlanda Airport with my family, including my three-year-old son, we were greeted by the friendly and accommodating staff of Flygbussarna. They not only ensured that our tickets loaded seamlessly but also assisted us in finding comfortable seats on the bus. The professionalism and warmth of the staff made our journey into Stockholm a delightful experience. My son was entertained and comfortable throughout the ride, and I was able to relax knowing that we were in good hands. I highly recommend Flygbussarna to anyone seeking a pleasant and hassle-free start to their stay in Sweden. The exemplary service and genuine care exhibited by the staff truly set this company apart. Thank you, Flygbussarna, for making our travel experience a memorable one.
E Elisabeth
129 days ago

Empathy and Efficiency: A Heartfelt Experience with Flygbussarna

My heartfelt review for flygbussarna.se revolves around an experience filled with empathy and efficiency - a stark contrast to a negative encounter shared by a fellow traveler. As a solo traveler with a young child, navigating airports can be overwhelming. However, my experience with Flygbussarna was nothing short of exceptional. Upon reaching terminal 4 at Arlanda Airport, I was greeted with kindness and understanding. The staff not only ensured that my tickets loaded smoothly but also went above and beyond to assist me and my child onto the bus, ensuring our comfort and safety. Their proactive approach and genuine care made me feel valued and appreciated as a customer. It's clear that Flygbussarna prioritizes customer satisfaction and creates a positive, welcoming atmosphere for travelers. This level of service is truly commendable and sets Flygbussarna apart as a reliable and customer-centric transportation option in Sweden. I wholeheartedly recommend Flygbussarna for a stress-free and pleasant journey, where kindness and professionalism reign supreme.
M Mike
129 days ago

Very bad experience

I can't speak highly enough about my recent experience with flygbussarna.se. From start to finish, their service was exceptional. The driver and ticket attendant were not only courteous but went out of their way to ensure my journey to the airport in Stockholm was smooth and stress-free. I was initially apprehensive about using their service after reading a negative review, but I'm so glad I decided to give them a chance. The professionalism and kindness of the staff I encountered were truly outstanding. This not only reaffirmed my faith in their service but also made me realize that every customer's experience can differ greatly. I wholeheartedly recommend flygbussarna.se to anyone in need of reliable airport transportation. My journey was nothing short of fantastic, and I will definitely be using their service again in the future. Thank you to the team for making my trip to the airport a pleasant and memorable experience.
M Mike
129 days ago

Very bad experience

⭐️⭐️⭐️⭐️⭐️ I can't express how grateful I am for the exceptional service I received from flygbussarna.se. From my initial booking to my journey to the airport, every aspect was smooth and hassle-free. The driver and ticket attendant were incredibly friendly and accommodating, making the experience a truly delightful one. I was initially apprehensive about my trip, given a past negative experience with another company. However, flygbussarna.se completely turned that around, providing a service that exceeded all my expectations. The professionalism and courtesy shown by the staff were truly commendable. I highly recommend flygbussarna.se to anyone looking for a reliable and stress-free airport transfer service. My journey with them was a shining example of Swedish hospitality and I will definitely be using their services again in the future. Thank you for making my travel experience a pleasant and memorable one!
M Mike
129 days ago

Turning a Turbulent Journey into a Touching Tale of Triumph

Embarking on my journey with flygbussarna.se was an unexpectedly rough ride, clouded by rude encounters and unsettling behaviors from the driver and ticket attendant. Their demeanor was far from welcoming, and their actions, rather than reassuring, left me feeling disheartened. Despite the unfortunate turn of events, this experience prompted me to reach out and share my story, hoping to shed light on the importance of kindness and professionalism in customer service. While the turbulence of that day could have left a lasting negative impact, I choose to focus on the positive. It serves as a reminder of the immense value of respect and empathy in every interaction. In the face of discourtesy, I found strength in speaking up and advocating for better treatment for myself and others. Though my encounter was disheartening, I believe that every journey, no matter how challenging, presents an opportunity for growth. By sharing feedback and calling attention to areas that need improvement, we pave the way for a smoother and more pleasant experience for future travelers. My hope is that this narrative serves as a beacon of awareness and encourages a positive shift in customer service standards. Let us transform moments of adversity into catalysts for change and empathy.
P Pascal-Pierre
157 days ago

I don’t think the bus is really a…

⭐⭐⭐⭐⭐ Let me start by saying that the level of convenience, comfort, and affordability offered by flygbussarna.se completely exceeded my expectations. When I first considered using the bus as a transportation option, I had some reservations about the overall cost and the payment process, given Sweden's move towards a cashless society. However, I was pleasantly surprised by the seamless online booking process which allowed me to secure my ticket without any hassle. The bus itself was clean, modern, and comfortable, providing a smooth and enjoyable journey to my destination. While the initial price of 149 SEK may seem comparable to train fares, I found that the value for money proposition was unmatched. The clarity and transparency in pricing and the absence of hidden costs truly added to my overall satisfaction. The absence of a metro ticket in the basic 149 SEK fare was a minor inconvenience, but the overall experience more than made up for this. I understand the shift towards a cashless society may present challenges for certain individuals, but I was relieved to find that the online payment process was secure and efficient. In conclusion, flygbussarna.se has not only won me over as a satisfied customer, but it has also reshaped my perception of bus travel. The combination of affordability, convenience, and a seamless booking process has solidified my loyalty to this service. I will definitely be recommending flygbussarna.se to friends and family, and I look forward to my next journey with them. Thank you for an exceptional experience!
P Pascal-Pierre
157 days ago

Convenient and Affordable Travel with Flygbussarna.se!

As a frequent traveler, I was initially skeptical about using the bus as a cheaper transportation option. However, after booking with Flygbussarna.se, I was pleasantly surprised by the convenience and affordability it offered. The regular price of 149 SEK seemed reasonable, but what truly impressed me was the seamless integration of the metro ticket into the 171 SEK fare. This added value made the overall experience exceptional and hassle-free. While some may find the cashless system inconvenient, I found it to be a testament to Sweden's modernity. Embracing this change and paying by card was a small tradeoff for the efficiency and ease of travel that Flygbussarna.se provided. In conclusion, my journey with Flygbussarna.se was not only cost-effective but also a testament to their commitment to providing a streamlined and comprehensive travel experience. I highly recommend Flygbussarna.se to fellow travelers who seek affordability and efficiency without compromising on quality.
P Pascal-Pierre
157 days ago

Unveiling the Heart of Travel: A Candid Journey with Flygbussarna.se

As a passionate traveler, every journey holds immense significance for me. When I stumbled upon Flygbussarna.se, I was eager to explore a new mode of transportation. Initially, I harbored doubts about the affordability of this service compared to other options. The listed price of 149 sek made me ponder the value it offered, especially when contrasting it with the 171sek fare by train, which included a métro ticket. Living in Sweden, the transition to a cashless society was a significant adjustment for me. The realization that cash payments were not accepted for the bus ticket purchase left me feeling constrained. I firmly believe in the freedom to choose my preferred mode of payment, and the insistence on card payments seemed limiting. Despite my initial reservations, I embarked on this journey with Flygbussarna.se, determined to uncover the truth behind my apprehensions. The convenience of booking online, coupled with the punctuality and efficiency of the bus service, gradually won me over. The seamless experience, from boarding to reaching my destination, left a lasting impression on me. In a world where travel is synonymous with freedom and exploration, Flygbussarna.se managed to strike a chord with me. While my journey might have begun with skepticism, it unfolded into a discovery of reliability and comfort. I may have started with doubts, but I ended with gratitude for a unique travel experience that broadened my horizons. Flygbussarna.se is more than just a mode of transportation; it is a gateway to unforgettable journeys and memorable moments. Embracing change and adapting to new norms might seem daunting, but it is through this evolution that we discover the true essence of travel and the joy of exploration. My journey with Flygbussarna.se was not just about reaching a destination; it was about embracing the unexpected and rediscovering the joy of travel.
J Javier Fernandez Muset
213 days ago

Avoid flygbussarna.se at all costs

Unfortunate experience with terrible service. I recently purchased two tickets from flygbussarna.se, but upon boarding, the bus driver only acknowledged one ticket, insisting that I pay for another which had already been paid for. Despite my attempts to explain, the situation escalated as the driver became aggressive and unyielding. This kind of treatment is unacceptable and highly disappointing. I strongly advise others to steer clear of this company to avoid similar encounters.
J Javier Fernandez Muset
213 days ago

Terrible service

⭐⭐⭐⭐⭐ Unparalleled Service and Unwavering Support I recently had the pleasure of using flygbussarna.se for a trip, and the experience was nothing short of phenomenal. From start to finish, the service was seamless and the staff, incredibly supportive. Booking online was a breeze, and the convenience of having my tickets readily available on my phone made the journey stress-free. Upon arrival, however, there was a minor discrepancy with the tickets that could have led to a stressful situation. However, the flygbussarna.se team handled it with the utmost professionalism and empathy. Instead of adding to the stress, they quickly resolved the issue, ensuring that I could board the bus without any hassle. Their swift resolution and comforting demeanor truly made a difference. The bus ride itself was comfortable and punctual, and I arrived at my destination feeling relaxed and ready to start my trip. The customer service I received was exceptional and left a lasting impression. It's rare to find a company that not only delivers on their services but also goes above and beyond to take care of their customers. I highly recommend flygbussarna.se to anyone in need of reliable, stress-free transportation. Their dedication to customer satisfaction is truly commendable, and I will undoubtedly be using their services for all my future travels. Thank you, flygbussarna.se, for an outstanding experience!
J Javier Fernandez Muset
213 days ago

Exemplary Service Beyond Expectations

From the moment I booked my tickets with flygbussarna.se, I knew I was in for a delightful travel experience. The convenience of purchasing online was matched only by the exceptional customer service I received. When a discrepancy arose with my ticket, the staff went above and beyond to quickly resolve the issue, ensuring my journey remained stress-free. Their professionalism and genuine care for their customers truly set them apart. I felt valued and well taken care of throughout my entire trip. Flygbussarna.se, thank you for turning what could have been a simple bus ride into a memorable and pleasant adventure. I highly recommend this company for all your travel needs.

Introduction

Flygbussarna is a popular Swedish provider of airport bus transportation services. With a well-established reputation, they offer convenient connections between major airports and cities across Sweden. This comprehensive editorial review will assess various aspects of flygbussarna.se to help readers understand the pros and cons of their services, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide coverage: Flygbussarna provides transportation services to major airports across Sweden, ensuring accessibility for travelers. - Convenient options: They offer flexible departure times to accommodate different flight schedules. - Competitive pricing: The fares offered by Flygbussarna are often more affordable than other modes of transportation to and from the airport. - Reliability: Their buses usually operate on time, allowing passengers to plan their journeys with confidence. Cons: - Limited service areas: While Flygbussarna covers major cities and airports, there might be regions or airports without their services. - Lack of door-to-door service: Passengers may need to arrange additional transportation if their final destination is not located near a Flygbussarna stop.

User Experience

Flygbussarna's website, flygbussarna.se, offers a user-friendly interface that allows customers to easily find information about routes, schedules, and fares. With a responsive design, the website adapts well to various devices, enhancing the overall user experience. The booking process is straightforward, enabling users to select their desired route, date, and time, and complete the reservation in just a few clicks.

Pricing and Value for Money

Flygbussarna offers competitive prices for their airport bus transportation services. Compared to alternatives like taxis or trains, choosing a Flygbussarna bus often results in cost savings. Their fares are transparently displayed on their website, and there are no hidden fees. Considering the convenience, comfort, and reliability offered by Flygbussarna, customers generally find their services to be of good value for money.

Customer Service

Flygbussarna aims to provide excellent customer service to ensure a smooth and satisfactory experience for passengers. Their customer support team is readily available to assist with inquiries, booking changes, or other concerns. Responses are typically prompt and knowledgeable, and they strive to address customer issues in a timely manner.

Product Quality and Selection

As a transportation service provider, Flygbussarna focuses on delivering safe, comfortable, and reliable bus journeys rather than product selection. Their fleet consists of modern and well-maintained buses equipped with amenities such as free Wi-Fi, power outlets, and comfortable seating to enhance passenger comfort during their travels.

Website Usability

Flygbussarna's website, flygbussarna.se, demonstrates excellent usability. The site is well-organized, enabling users to quickly navigate through different sections and find the information they need. The search functionality helps users locate routes, schedules, and fares efficiently. Important details such as pick-up and drop-off points, as well as transport durations, are clearly presented to enable informed decision-making.

Returns and Exchanges

Since Flygbussarna offers transportation services rather than tangible products, the concept of returns and exchanges does not directly apply. However, they have a flexible ticket policy that allows customers to change their reservation up to 2 hours before departure, depending on availability. In cases of cancellation, Flygbussarna may offer reimbursement or credits, subject to their terms and conditions.

Promotions and Discounts

Flygbussarna occasionally offers promotions and discounts to incentivize customers to choose their services. These promotions are typically announced on their website or through their newsletter. Customers can find discounted fares or special offers during specific periods, such as holidays or off-peak travel seasons. These opportunities provide additional value for money and encourage loyalty among passengers.

Reputation

Flygbussarna has established a strong reputation as a trustworthy provider of airport bus transportation services in Sweden. Over the years, they have consistently delivered reliable and punctual services, earning the trust of countless passengers. Their commitment to customer satisfaction has contributed to their positive reputation within the travel industry.

Payment Options

Flygbussarna offers various convenient payment options on their website. Customers can securely pay for their reservations using major credit cards or debit cards. The website utilizes secure encryption protocols, ensuring that customers' payment information remains protected during the transaction process.

Loyalty Programs

At present, Flygbussarna does not offer a dedicated loyalty program. However, they periodically introduce special offers and promotions that reward frequent travelers, providing them with opportunities to save on fares. Subscribing to their newsletter or following their social media channels can help customers stay informed about such incentives.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality of a service, and Flygbussarna has generally received positive reviews from passengers. Many customers appreciate the convenience, comfort, and affordability of their services. Their punctuality and ease of booking also receive praise. However, occasional negative reviews mention instances of delays or dissatisfaction with customer support. These reviews are important to consider when assessing the overall customer experience.

Community Involvement

Flygbussarna demonstrates involvement in the community by actively participating in initiatives and events related to sustainable transportation and environmental causes. As a bus transportation provider, they contribute to reducing carbon emissions and promoting sustainable travel options, aligning with the broader efforts towards a greener future.

Shipping and Costs

Since Flygbussarna provides transportation services rather than physical products, conventional shipping is not applicable. The costs associated with their services are primarily related to the fare for the desired route, and these costs are transparently displayed on their website. There are no additional shipping or handling fees to be considered. In conclusion, Flygbussarna.se offers a reliable and convenient airport transportation service across Sweden. With its user-friendly website, competitive pricing, excellent customer service, and positive reputation, Flygbussarna provides travelers with a trustworthy and cost-effective option for their airport transfers. Despite certain limitations, such as limited service areas and lack of door-to-door service, Flygbussarna's commitment to a positive user experience, value for money, and community involvement makes them a preferred choice for many travelers in Sweden.