Introduction

Fnp.com is an online floral and gift delivery platform that offers a wide range of products suitable for various occasions. The website provides customers with access to a vast collection of flowers, cakes, personalized gifts, and other items that are perfect for every celebration. fnp.com has been in the industry for more than 20 years and has garnered a considerable reputation as a trusted online gifting brand.

Pros and Cons

Pros:
  • Wide range of products
  • Fast delivery
  • Easy to use website
  • High-quality and personalized gifts
  • Good customer support
Cons:
  • Some items are expensive
  • Delivery charges can be high

User Experience

Fnp.com has an easy-to-use interface that allows customers to browse and select products effortlessly. The website is visually appealing and responsive, making it easy to navigate on both desktop and mobile devices. However, some customers have reported slow loading times, particularly during peak periods.

Pricing and Value for Money

The prices of products on fnp.com vary depending on the type of product and the occasion. While some items may appear to be expensive, their quality justifies the price. Fnp.com offers value for money as customers can choose from a wide range of budget-friendly options that are still high-quality and personalized.

Alternatives

Some alternatives to fnp.com include:
  • GiftCart- a website that specializes in personalized gift items
  • Floweraura- an online florist and gift platform offering delivery services
  • Chocolates- an online store that specializes in different types of chocolates suitable for various occasions

Customer Service

Fnp.com has a reliable customer support team that is available 24/7 to assist customers. The website's live chat feature provides customers with a seamless experience while accessing support. Customers can also reach out to the customer care team via email or phone.

Product Quality and Selection

Fnp.com offers high-quality products that are suitable for every occasion. Customers can choose from a wide range of flowers, cakes, personalized gifts, and other items that are perfect for birthdays, weddings, anniversaries, and other celebrations. The platform also features exclusive collections that customers can access at discounted rates.

Website Usability

Fnp.com has a user-friendly and intuitive interface that makes it easy for customers to browse and choose products. The website loads fast and is optimized to deliver a seamless experience, even during peak periods. Additionally, the platform displays products in different categories, making it easy for customers to find what they are looking for.

Returns and Exchanges

Fnp.com has a straightforward return policy that allows customers to return products within seven days for a full refund or exchange. The company covers shipping costs for returns resulting from defective or incorrectly delivered products. However, customers are responsible for the shipping charges for other types of returns.

Promotions and Discounts

Fnp.com offers discounts and promotional offers regularly, allowing customers to save on their purchases. The website features a dedicated section that displays ongoing promotions, making it easy for customers to take advantage of them.

Reputation

Fnp.com has an excellent reputation as a reliable and trustworthy floral and gift delivery platform. Over the years, the company has received numerous accolades and recognitions for its exceptional customer service and high-quality products.

Payment Options

Fnp.com supports various payment options, including credit/debit cards, net banking, PayPal, and UPI. The platform employs high-level security measures to ensure that customer payment information remains safe and secure.

Loyalty Programs

Fnp.com offers a loyalty program that rewards customers for their purchases. The program awards points for every purchase made, and customers can redeem these points for discounts and other perks.

Customer Reviews

Fnp.com has received positive reviews from customers, with most expressing satisfaction with the platform's products and services. The website also features a section where customers can leave their feedback, providing potential clients with insights into the company's operations.

Community Involvement

Fnp.com is involved in various community outreach programs aimed at improving the lives of people from different backgrounds. The platform regularly sponsors charity events and other social initiatives.

Shipping and Costs

Fnp.com offers express delivery services for customers in India and overseas, with delivery times ranging from a few hours to a few days. The platform charges shipping fees depending on the location and the type of delivery selected. Customers can choose from standard, same-day, or midnight delivery options. In conclusion, fnp.com is an excellent online floral and gift delivery platform that has built a solid reputation over the years. With its vast collection of high-quality and personalized products, excellent customer service, and seamless user experience, the platform offers a convenient and reliable gifting experience to customers. While the delivery charges can be high, the value for money offered makes it an ideal option for anyone looking for high-quality products to celebrate life's special moments.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at Askmeoffers.com. With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...

Fnp Recent User Reviews

User Rating

5 stars

133

4 stars

25

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Reviewer Name: Somnath Sarkar

Review Submission Date: 2022-12-13

Review Title: Ferns N Petals Rocks !!!
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Review Description: Highly Satisfied with the whole process- right from ordering to delivery . The quality of the product was. Excellent.Ferns N Petals actually exceeded my expectations.

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Reviewer Name: Sam Velpula

Review Submission Date: 2022-12-11

Review Title: Worst Service and Broken products
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Review Description: Very Bad Service, my parents Anniversary was on 8th Dec hence I ordered for a Combo which includes Cake a Flower bouquet . My parents received the cake at 9 PM after all the celebrations are over, the worst part is the cake is broken and the flowers were not at all fresh . I would definitely not recommend. Ideally my they should refund my money as the cake is broken and flowers were faded. But the customer service never responded well, they say because Delivary guy was roaming around so it must have broken.

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Reviewer Name: Andy

Review Submission Date: 2022-12-10

Review Title: Good service, Great Quality
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Review Description: Ordering 2 items was a little confusing but once paid the item was delivered on time and is good quality. As I ordered from the UK for an India delivery I was sceptical but the product was received well by my friends and was delivered on time.

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Reviewer Name: Anjali Gupta

Review Submission Date: 2022-12-09

Review Title: Great experience again with FNP
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Review Description: 1. The product was it seemed/looked on their site2. Service was earlier than promised.3. The ordering process was smooth and hassle free.4. Their reminder call the previous day is really helpful as important dates can't be missed and one can order something really nice on time for loved ones.5. Their executives are helpful and also offer a welcome discount when they call and help with ordering process.Overall a great experience.

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Reviewer Name: swati singhal

Review Submission Date: 2022-12-08

Review Title: Flowers not fresh, ordered more than once and everyone it's the same
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Review Description: Have ordered a few times from them and unfortunately more or less every single time the feedback from my friends and family who received the flowers has been that they are not fresh or nice. Which is terrible, because sitting in another country I have to trust the company to deliver what they promise. Super disappointed - will not be using this service ever again. Don't recommend it either!

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Reviewer Name: Jasmeet Kaur Bhambra

Review Submission Date: 2022-12-02

Review Title: No customer service or update
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Review Description: I order gift for my father’s birthday 2 weeks in advance and which was supposed to be delivered on 1stDec, and it’s been a day and half with no information regarding the delivery status of the package. It is frankly ridiculous, and on top of it the customer service via chat, has been unresponsive. I am not using the service again that’s for sure.

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Reviewer Name: Jayant Bhanushali

Review Submission Date: 2022-12-01

Review Title: We selected flower bouquet for…
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Review Description: We selected flower bouquet for delivery. The product delivered was not what had been promised. We have pictures to prove it. Such a disappointment that after spending more than Rs.2000, the recipient did not get good flowers on an important occasion. Will never trust them again

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Reviewer Name: Vengi S

Review Submission Date: 2022-12-01

Review Title: It’s completely frustrated birthday for…
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Review Description: It’s completely frustrated birthday for my wife. They said fast delivery bla bla.. delivery time told 7:00 am to 9:00 pm Instead you can say it will take 1 day. Even I that n9 tracking update. Customer service is so pathetic not giving relevant detail. One of the horrible experience. I strongly advice do not ever try for any special occasions.

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Reviewer Name: Anil Dsouza

Review Submission Date: 2022-12-01

Review Title: Pathetically shoddy ridiculous service
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Review Description: Pathetically shoddy ridiculous service. The company is unwilling to deliver, and on top of that not even willing to refund. The customer service is hopeless

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Reviewer Name: Andrei Simion

Review Submission Date: 2022-11-29

Review Title: My girlfriend was so happy for the…
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Review Description: My girlfriend was so happy for the teddy bear and for the free birthday letter!!!Good job guys!!! The delivery was just in time and the teddy bear was actually bigger than expected, I am gonna use your website again!! Thank you so much :)