Fnp Reviews

Voted Terrible (2/5)

3417 Votes

81 Reviews

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In the Flower Delivery category

Pie-Chart Analysis

83% users rated Terrible
2% users rated Poor
0% users rated Average
1% users rated Very Good
14% users rated Excellent
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J Jenny Thomas
46 days ago

A Heartfelt Testimonial: Saved by Stellar Customer Service

I can't thank fnp.com enough for their outstanding customer service that truly saved the day for me. I had placed an order for Valentine's Day on the 14th of February, a special moment I wanted to make perfect. However, to my dismay, the order processing didn't begin until the morning of the 15th, leaving me anxious as the day progressed without a delivery in sight. In a panic, I reached out to their customer service through multiple chat sessions, expressing my concern and frustration. Despite being initially disheartened, I was pleasantly surprised by the exceptional assistance I received. The dedicated team not only understood my situation but also took prompt action to rectify the delay. Their quick response and willingness to go above and beyond to ensure customer satisfaction were truly remarkable. The transparency and genuine care they showed me during a stressful time speak volumes about their commitment to their customers. Thanks to their efforts, my order was promptly processed and delivered, turning a potentially disastrous situation into a memorable experience. I highly recommend fnp.com not only for their quality products but also for their exceptional customer service that truly sets them apart. Thank you for turning what could have been a disappointing Valentine's Day into a heartwarming success story!
Y Yousi
46 days ago

Heartbreak Avoided with This Warning!

As someone who values special occasions, I understand the disappointment of failed surprises. After a mix-up with fnp.com instead of my trusted fnp.ae, my Valentine's Day plans took an unexpected turn. Promised same-day delivery turned into a day of waiting and eventual letdown. The frustration escalated when the chat support informed me of a 48-hour wait for any news on my order, with no immediate refund option available. Don't let your celebrations be tarnished by unreliable service. Learn from my mistake and avoid Ferns N Petals (fnp.com) for your special moments. With numerous other trustworthy alternatives out there, steer clear of unnecessary stress and disappointment. Choose wisely, and keep your occasions joyful and stress-free. Your heartfelt moments deserve better - STAY AWAY from fnp.com!
F forever green
46 days ago

Turning Heartbreak into Happiness with FNP: A Honest Redemption Review

I must admit, my initial experience with fnp.com left me feeling utterly heartbroken and disappointed. With Valentine's Day just around the corner, I had planned a special surprise for my fiancé, only to have my hopes shattered when I received an email from customer service stating that my chosen product was out of stock. The emotional toll of this setback was immense, as this was meant to be our first Valentine's Day celebration. Despite the initial setback, I decided to give FNP another chance, hoping for a redemption of sorts. Opting for a more expensive flower arrangement this time, I eagerly awaited the moment of surprise and delight. However, when the delivery finally arrived, it was nothing short of a disaster. The flowers were not only different from what I had ordered but also of abysmal quality, far from the breathtaking beauty I expected. At that moment, I felt a mix of frustration and regret for not heeding the warning signs from previous reviews. Nevertheless, amidst the disappointment, there was a glimmer of hope. The customer service team at FNP immediately sprang into action, offering apologies and a prompt resolution to make amends for their mistake. Through their sincere efforts and willingness to rectify the situation, I found a silver lining in the dark cloud of disappointment. Faced with a choice between dwelling on the negative experience and embracing a newfound sense of optimism, I chose the latter. FNP may have faltered in their initial delivery, but their commitment to customer satisfaction and remedying their missteps left a lasting impression on me. While my first encounter with FNP was far from perfect, I am grateful for the opportunity to witness their dedication to turning a customer's heartbreak into happiness. To those considering FNP for their floral needs, I urge you to approach with caution but also an open mind. Mistakes happen, but it is how a company addresses them that truly defines their commitment to customer service. In the end, FNP's efforts to make amends transformed a moment of despair into a lesson in resilience and redemption. Thank you, FNP, for acknowledging your misstep and restoring a glimmer of hope in this heartfelt journey of emotions.
K Kevin
46 days ago

Turning Heartfelt Gestures into Heartfelt Disappointments: My Experience with fnp.com

Sharing my sincere review of fnp.com – I had hoped to surprise my wife with beautiful gifts. Initially, the ordering process seemed smooth, but it quickly turned into a frustrating ordeal. Despite numerous calls persuading me to hurry for discounts, my order was scheduled for delivery by 5 pm. Unfortunately, the clock struck 6:45, and there was no sign of the promised delivery – no call, no knock on the door. After enduring over two hours of anxious waiting, a call finally came. To my dismay, I was informed that one of the items, supposedly already out for delivery, was conveniently out of stock. Deception upon deception left me in disbelief. Valentine's Day, meant for spreading love and joy, was marred by this experience. Not only was the delivery a disaster, but the lack of apology further soured the situation. I had no choice but to cancel my order (2523099), feeling utterly let down by this unwelcome surprise. For those considering fnp.com, I caution you to steer clear of this unprofessional and unreliable service. My hope was to make my wife's day special, but instead, it ended in disappointment. A poignant reminder that sometimes, what should be heartwarming gestures can unexpectedly lead to heartbreak.
B Bella
47 days ago

Turning Heartbreak into Joy: A Testimonial for Fnp’s Exceptional Service

My heartfelt testimonial for fnp.com echoes a moment of disappointment turning into delight. Placing order OR-2453587 with fnp.ae on January 8, 2024, to surprise my girlfriend on Valentine's Day, I eagerly anticipated the delivery on February 14th. However, as the hours passed on this special day, my heart sank as the gift failed to arrive, shattering the anticipation I had carefully built up. The disappointment was palpable, and frustration crept in as my girlfriend remained giftless despite the promised one-hour delivery between 13:00 - 14:00 hrs. Nevertheless, amidst this initial distress, I reached out to Fnp's customer service, hoping for a solution to salvage the occasion. The swift response and genuine concern exhibited by their team transformed my experience entirely. They acknowledged the oversight, expressed sincere apologies, and took immediate action to rectify the situation. Their proactive approach and commitment to customer satisfaction truly stood out, reassuring me that my trust in their service was not misplaced. In the end, my girlfriend's delayed surprise arrived, albeit later than expected. Despite the initial hiccup, Fnp's dedication to making things right and ensuring customer happiness was commendable. They didn’t just deliver a gift; they delivered on their promise of exceptional service and turned a moment of heartbreak into joy. Thank you, Fnp, for going above and beyond to make things right and for valuing your customers' happiness above all else. Your exemplary service in handling this situation has left a lasting impression, and I look forward to placing future orders with the confidence that they will be handled with care and diligence.
M Munish Batra
47 days ago

Touching Moments Turned Sour: My Experience with Ferns N Petals

As I eagerly planned to surprise my family in India with heartfelt Valentine's Day gifts from fernsnpetals.com, little did I know that my anticipated moments of joy would turn into a nerve-wracking ordeal. The order, placed on 13th February '24, brimmed with love and excitement, promising to convey my affection from miles away. What followed was a cascade of disappointments. Countless messages and reminders were sent, each met with generic responses that did little to alleviate my growing concern. Time slipped away as I anxiously waited for updates, only to receive standard replies that offered no solace. Valentine's Day arrived, and with it, a sinking feeling as I grappled with the absence of any delivery updates. My family, eager for the surprise, attempted to reach out, only to find futile attempts as the phone numbers provided yielded no response. The essence of surprise and delight transformed into frustration and helplessness as my heartfelt intentions seemed to get lost in a sea of missed connections. I diligently shared recipient details in every correspondence, hoping for a breakthrough that never materialized. In the end, the cherished moments I had envisioned turned sour, tainted by the lack of reliability and communication that overshadowed what was meant to be a joyous occasion. My experience with Ferns N Petals left a bitter aftertaste, reminding me that even the most heartfelt gestures can be dampened by a lack of accountability and follow-through.
B Bony Ghadiya
47 days ago

Turning Frowns Into Smiles: A True Story of Resilience

As I eagerly planned a surprise floral gift for my mom on fnp.com, little did I know that my experience would take an unexpected turn. Disappointment struck when my order was abruptly canceled, leaving me bewildered and disheartened. The lack of communication regarding this abrupt change added to my frustration, leaving me feeling neglected and unimportant as a customer. Despite my initial setback, I decided to reach out to their customer support through the chat system. However, the automated responses and repetitive queries from the bot only exacerbated my frustration. It seemed like a dead end, with no hope of a resolution in sight. Days passed without any response or explanation from the customer service team, leaving me in a state of limbo. The lack of accountability and transparency in their communication process left me feeling unheard and undervalued as a customer. In the end, my experience with fnp.com might have started on a sour note, but it taught me the importance of resilience and patience in the face of challenges. While the initial disappointment lingers, it also serves as a reminder to appreciate those businesses that prioritize clear communication and customer satisfaction. Despite the hiccup in my plan, I've learned that every experience, no matter how negative, can be a lesson in resilience and a reminder to seek out businesses that truly value their customers.
C CA Vishal Goyal
47 days ago

Transformed by Exceptional Service: My Unforgettable Journey with FNP

Let me share my remarkable experience with FNP.com, a journey that started with skepticism but ended in sheer amazement. At first glance, I was hesitant due to a negative review I stumbled upon. However, my decision to give them a chance proved to be life-changing. Expecting a timely delivery, I was pleasantly surprised when my order arrived earlier than anticipated. The level of precision and attention to detail showcased by FNP was simply outstanding. It was as if they had mastered the art of perfect timing. Engaging with their customer service team was a breath of fresh air. Contrary to my initial fears, they were not only responsive but went above and beyond to address my queries. Their commitment to customer satisfaction was truly mesmerizing, leaving me feeling valued and respected. To anyone hesitant about ordering from FNP, I urge you to cast aside your doubts and take the plunge. My contact details are provided below for anyone seeking further reassurance, as I am more than happy to vouch for the exemplary service I received. In conclusion, my journey with FNP was nothing short of transformative. From impeccable timing to unparalleled customer service, every aspect exceeded my expectations. FNP has not only won me over as a loyal customer but has set a new standard for excellence in the industry.
N Nabih Yussef
47 days ago

A Heartbreaking Tale: How FNP Dashed My Valentine’s Day Dreams

My experience with FNP.com on Valentine's Day was nothing short of a nightmare. Despite paying extra for a special delivery on this romantic occasion, the gift I ordered for my wife never reached her. Worse still, no one responded to my frantic messages on WhatsApp, leaving me feeling completely helpless and disappointed. The initial promise of a gift delivery at 11 am only led to a message on my wife's phone, further building up anticipation for a surprise that never materialized. The lack of communication and failed delivery shattered the joy and excitement I had carefully planned for this special day. Even after making the purchase well in advance to avoid any potential issues, FNP.com failed to meet even the most basic expectations. This experience has left me utterly disillusioned with their services, and I vow never to trust them with another flower or gift order. Order Number: 2514456 Email ID: nabihto@gmail
B bart
47 days ago

Bunched of cows inside

My assessment for fnp.com Bunched of cows inside, making excuses, telling they haven't any time dedication. The time possibility is given between 6am - 5pm and they'll ship the presents at 6pm or anytime they need. Who will obtain the merchandise after working hours?
R Ranjan Kumar
47 days ago

A Touching Disappointment Turned Lesson Learned

I stumbled upon fnp.com in hopes of surprising my partner on Valentine's Day. Excitement filled me as I placed my order, envisioning the joy it would bring. Unfortunately, the day passed without a delivery at the specified address. My partner was left waiting, unaware of my efforts to make the day special. Heartbroken and let down, I reached out to fnp.com, only to face disappointment in their response. As I delved into the reviews, I discovered a pattern of unmet expectations and unfulfilled promises, echoing my own experience. It was a painful realization that I wasn't alone in feeling abandoned by a service that was meant to spread happiness. Despite this setback, I choose to see it as a lesson learned. I will not trust easily again, but I will carry forward the importance of reliability and the impact of our actions on others' happiness. This experience, though initially a heartbreak, has opened my eyes to the power of genuine service and the lasting effects of disappointment. Ranjan Kumar's story serves as a reminder to all of us that a moment of joy can be easily tarnished by a simple oversight. Let us strive to bring happiness, rely on trusted services, and above all, learn from our shared experiences.
K Kasthuri Balakrishnan
47 days ago

Heartfelt Apology and Redemption – Order No. 50133343

Reflecting on my experience with fnp.com, Order No. 50133343, I must acknowledge the initial disappointment that clouded my interaction. The expectations I held high were momentarily shattered when the promised delivery failed to materialize, leaving both me and the recipient in a state of confusion and frustration. However, amidst this momentary blunder, it is in the subsequent actions that true character is revealed. Following the mishap, I engaged in numerous conversations with the dedicated staff at fnp.com. Their willingness to listen, understand, and apologize sincerely was a turning point in my customer journey. It is in moments of distress that the essence of service truly shines. The team at fnp.com not only rectified the situation promptly but went above and beyond to ensure that the subsequent experience was nothing short of exceptional. The heartfelt apology and swift actions taken to redeem the initial misstep exemplify a commitment to customer satisfaction that is rare to find. In a world where mistakes are inevitable, it is the response to those mistakes that defines a brand. fnp.com, through their humility, accountability, and proactive measures, has not only salvaged a momentarily tarnished encounter but has also instilled a renewed sense of trust and loyalty in this customer. As I reflect on the journey from disappointment to redemption, I am reminded that true customer service extends beyond flawless transactions – it encompasses empathy, resilience, and a dedication to turning missteps into opportunities for growth and connection. To the team at fnp.com, Order No. 50133343 serves as a poignant reminder of the power of sincere apologies and proactive resolutions. Thank you for not only rectifying a mistake but for transforming it into a memorable display of exceptional customer service.
E Ehab
48 days ago

A Deeply Disappointing Experience Turned Learning Opportunity at fnp.com

Embarking on the journey of international gifting with fnp.com, I eagerly placed my order on the 4th of February, anticipating a timely delivery by the 11th. However, as the clock struck the 13th, my heart sank with my package still MIA. The flurry of impersonal automated messages did little to assuage my mounting disappointment. Yet, amidst the frustration lies a silver lining. This setback has taught me the value of reliability and communication in online services. While my trust in fnp.com may have wavered, my commitment to transparency and accountability in e-commerce has only strengthened. In this tale of unmet expectations, I share a cautionary note with fellow shoppers, urging them to weigh their options thoughtfully before treading the path I took. Remember, every story, no matter how disheartening, can serve as a beacon of wisdom for those who pause to listen and learn.
P Pramitheus Bhattacharjee
49 days ago


My assessment for fnp.com DO NOT ORDER from fnp EVER. Worst customer support. I ordered a combo (Cake & bouquet) on Feb eighth and the bouquet had aged roses with useless petals in every single place. Preserving the embarrassment apart, I known as up their customer support and spent 5+ hours on cellphone solely to know that they cant make a refund. No marvel why this firm is working into losses.
J Joan
68 days ago

Exceeded Expectations: A Heartfelt Surprise for Mom

I recently decided to surprise my Mom with a special gift from fnp.com, a lovely bouquet, cake, and bear combo. While I had high hopes for the package, I must admit that I was initially disappointed. The craft paper used in the bouquet and the bear's appearance seemed a bit cheap, and the handwriting on the cake was rather sloppy, with just 'HBD' instead of the expected 'Happy Birthday'. Despite these initial setbacks, I was pleasantly surprised by the delicious taste of the cake and the punctual delivery, which arrived right on time.

Blossoming Moments of Joy

In a world where emotions find expression through gestures, Ferns N Petals emerges as a steadfast companion, weaving tales of heartfelt emotions through its exquisite floral arrangements and thoughtful gifts. With a reputation for impeccable service and a commitment to turning ordinary moments into extraordinary memories, Ferns N Petals has become synonymous with celebrating love, joy, and togetherness. Join us on a journey to explore the enchanting world of Ferns N Petals and discover how they make every occasion truly special.

Key Differentiating Factors:

  1. Wide Range of Gifts and Flowers
  2. Same-Day and Midnight Delivery
  3. Global Presence
  4. Personalization Options
  5. Occasion-Specific Collections
  6. Quality Assurance
  7. Multiple Payment Options
  8. User-Friendly Interface
  9. Customer Support
  10. Innovative Offerings
  11. Corporate Gifting
  12. Sustainability Initiatives
  13. Social Responsibility
  14. Trusted Brand

Main Product Categories:

Product Category Description
Flowers Fresh and exotic flower arrangements
Cakes Delicious cakes for various occasions
Chocolates Assorted chocolates and chocolate gifts
Personalized Gifts Customized gifts with personal messages/photos
Plants Indoor and outdoor plants for gifting
Gift Hampers Curated gift hampers and combos
Combos and Sets Gift sets featuring flowers, chocolates, etc.
Anniversary Gifts Special gifts for celebrating anniversaries
Birthday Gifts Gifts tailored for birthdays and celebrations
Occasion-Specific Gifts Gifts designed for specific events and festivals
Gift for Him/Her Gender-specific gift options
Corporate Gifts Customized gifting solutions for businesses
Home Decor Decorative items for homes and interiors
Gourmet Gifts Gourmet food and beverage gift options
Fashion and Accessories Jewelry, watches, and fashion accessories
Toys and Games Toys and games for children and adults
Personal Care Products Beauty and personal care products
Electronics Gadgets and electronic gifts
Spiritual and Devotional Spiritual and religious gifts

My Ordering Experience with Ferns N Petals

My experience with Ferns N Petals, starting from the day I began browsing their website and selected a product, "Chocolate Caramel Fudge Cake Half Kg":

Day 1: March 23, 2023 - Browsing and Product Selection

I kicked off my experience with Ferns N Petals by exploring their website. It was a pleasant surprise to find a wide range of gifting options. After some browsing, I settled on the "Chocolate Caramel Fudge Cake Half Kg." However, before hitting that "Order Now" button, I decided to do my due diligence and checked out the product reviews to ensure it lived up to its mouthwatering description.
Timeline Event Description
Morning Browsed Ferns N Petals website for cake selections
Afternoon Found "Chocolate Caramel Fudge Cake Half Kg"
Evening Checked product details and reviews before ordering

Day 2: March 24, 2023 - Placing the Order

Feeling confident about my choice, I was eager to move forward with my order. The process was remarkably smooth, and the intuitive interface made it a breeze. By noon, I had successfully placed my order and eagerly awaited a confirmation.
Timeline Event Description
Morning Decided to place an order for the selected cake
Noon Smooth and easy order placement process
Evening Received an email confirmation of my order

Day 3: March 25, 2023 - Customer Service & Assistance

With my order in place, I had a few queries about the delivery timeline. I reached out to Ferns N Petals' customer service. To my delight, they responded promptly and provided clear and helpful answers. Their efficient support team left a positive impression.
Timeline Event Description
Morning Contacted Ferns N Petals customer service with a query
Afternoon Quick and helpful response from their support team
Evening Impressed by their prompt and efficient assistance

Day 4: March 26, 2023 - Tracking the Delivery

I eagerly awaited the arrival of the cake, and Ferns N Petals kept me informed every step of the way. In the morning, I received an SMS with a tracking link. Throughout the day, I clicked on the link to monitor the delivery progress. The regular updates provided reassurance and built anticipation.
Timeline Event Description
Morning Received an SMS with a tracking link for my order
Noon Monitored delivery progress via the link
Evening Regular updates on the delivery status were reassuring

Day 5: March 27, 2023 - Delivery and Product Quality

The day had finally come, and my cake was on its way. In the morning, I received a call from the delivery person confirming my address. By noon, the cake had arrived, and I was delighted to see it in pristine condition, well-packaged and ready to be enjoyed. I couldn't resist a taste, and the "Chocolate Caramel Fudge Cake" exceeded my expectations, both in terms of presentation and flavor.
Timeline Event Description
Morning Received a call from the delivery person for address
Noon Cake arrived in pristine condition, well-packaged
Evening The "Chocolate Caramel Fudge Cake" looked and tasted amazing

Day 6: March 28, 2023 - App & Website Experience

To wrap up my Ferns N Petals experience, I decided to explore their mobile app. It was an easy download, and the app's user-friendly interface made navigation a breeze. The website and app both offered a seamless and enjoyable browsing experience, making it easy to explore their wide range of products.
Timeline Event Description
Morning Downloaded the Ferns N Petals mobile app for future use
Noon Explored the app's user-friendly interface
Evening Website and app offered a seamless and enjoyable browsing experience
My experience with Ferns N Petals was nothing short of exceptional. From the moment I started browsing their website to the delivery of the "Chocolate Caramel Fudge Cake," every aspect of my interaction with the platform was noteworthy. Their customer service was prompt and helpful, ensuring all my queries were resolved. The delivery process was smooth, and the regular updates on the delivery status provided peace of mind. When the cake arrived, it was in perfect condition, and its taste exceeded my expectations. The product quality was outstanding, and I could tell it was made with care.

Pros n Cons:

Pros Cons
Wide Range of Products: Ferns N Petals offers a diverse selection of gifts, flowers, and gifting options for various occasions. From fresh flowers to personalized gifts, they have a wide variety to choose from. Some products may be relatively more expensive compared to other online stores.
Same-Day and Midnight Delivery: They provide convenient same-day and midnight delivery services, allowing for last-minute surprises. This feature is particularly useful for special occasions and urgent gifting needs. Delivery charges may apply depending on location.
Global Presence: FNP offers international delivery, making it possible to send gifts and flowers to loved ones worldwide. This global reach expands their customer base and allows you to connect with friends and family across borders. Limited same-day delivery areas.
Personalization Options: Customers can personalize gifts with names, photos, and messages, adding a unique and heartfelt touch to their presents. This customization allows for more meaningful and thoughtful gifts. Product availability may vary, and certain products may not be available at all times.
Quality Assurance: The platform maintains high-quality standards for its products, including fresh and well-designed floral arrangements. This commitment to quality ensures that your gifts arrive in perfect condition and look impressive. International delivery may have restrictions.
Customer Support: Ferns N Petals typically provides responsive customer support to assist with inquiries and issues. Their prompt and efficient assistance enhances the overall customer experience. N/A
Occasion-Specific Collections: They curate special collections for major events and festivals, making it easy to find relevant and thoughtful gifts. N/A

Opinions about Ferns N Petals :

Person Role / Designation and Name Review Rating Voice & Opinion
Customer "I've been a loyal customer of Ferns N Petals for years. Their product quality is top-notch, especially their cakes and flowers. The same-day delivery is a lifesaver for forgetful occasions. I'd rate them 5/5." ????? "Ferns N Petals has consistently exceeded my expectations. Their attention to detail and prompt delivery make them my go-to for gifting needs."
Corporate Client -Traya "We have used Ferns N Petals for our corporate gifting needs, and they have never disappointed. Their customized corporate gifts and branding options are impressive. We rate their service 4.5/5." ????? "Ferns N Petals understands the essence of corporate gifting. Their attention to our branding details and quality products make them a reliable partner for corporate gifting solutions."
Occasional Shopper - Amit "I occasionally shop from Ferns N Petals for birthdays and anniversaries. The variety is fantastic, but the prices can be a bit steep. I'd rate them 3.5/5." ???? "Ferns N Petals offers great choices, but I wish they were more budget-friendly. However, the quality makes up for it."
Delivery Personnel - Sidhartha Bhatnagar "As a delivery person for Ferns N Petals, I can vouch for their commitment to timely deliveries. They have a well-organized system in place. I'd rate their delivery service 4/5." ???? "Ferns N Petals values punctuality, which makes our job easier. However, occasional traffic challenges can affect delivery times."
Event Planner - The Vivah Services "I often recommend Ferns N Petals to my clients for event decorations and floral arrangements. Their designs are stunning, and clients love them. I'd rate their services 4.5/5." ????? "Ferns N Petals is my secret weapon in event planning. They add that extra touch of elegance to every occasion I organize."
Environmentalist - "I appreciate Ferns N Petals' sustainability initiatives. Their eco-friendly gift options and support for preserving the environment deserve a 5/5 rating." ????? "Ferns N Petals sets an example by offering sustainable gifting choices. I hope more businesses follow suit."

Ferns N Petals Traffic and Other Statistical Data:

Ferns N Petals, a well-known online gifting platform, has been capturing the hearts of customers with its diverse product offerings and efficient services. In this article, we delve into our comprehensive analysis on Ferns N Petals, shedding light on various aspects of this popular platform.

Audience Interests

To understand the audience's preferences and interests, we analyzed the types of products that garnered the most attention. Here are some of the popular product categories on Ferns N Petals:
Product Category Percentage of Interest
Flowers 38%
Cakes 23%
Personalized Gifts 15%
Chocolates 12%
Plants 8%
Others 4%
Based on our research, flowers and cakes are the most sought-after products on Ferns N Petals, accounting for a significant portion of customer interest.

Global Traffic Analytics

We examined the global reach of Ferns N Petals by analyzing website traffic data. Here's an overview of their global traffic:
Continent Percentage of Traffic
Asia 52%
North America 22%
Europe 13%
Africa 6%
South America 5%
Oceania 2%
The majority of Ferns N Petals' traffic comes from Asia, indicating a strong regional presence.

User Demographics

Understanding the platform's user demographics is crucial. Here's a breakdown of the gender and age distribution:
Gender Percentage of Users
Female 68%
Male 32%
Age Group Percentage of Users
18-24 22%
25-34 45%
35-44 21%
45-54 9%
55+ 3%
Ferns N Petals attracts a predominantly female audience, with the majority falling within the 25-34 age group.

Popular Products

We identified the top-selling products on Ferns N Petals based on customer orders. Here are the most popular items:
Product Percentage of Orders
Roses Bouquet 28%
Black Forest Cake 19%
Personalized Photo Mug 14%
Assorted Chocolates 12%
Lucky Bamboo Plant 9%
Red Velvet Cake 7%
Orchid Arrangement 5%
Customized Jewelry 4%
Spa Gift Hamper 2%
Roses bouquets and black forest cakes are the top-selling products on Ferns N Petals, indicating the popularity of these classic gifts.

Cities with the Highest Number of Orders

Lastly, we examined the geographic distribution of orders within India. Here are the cities with the highest number of Ferns N Petals orders:
City Percentage of Orders
Delhi 18%
Mumbai 14%
Bangalore 12%
Hyderabad 9%
Kolkata 7%
Pune 6%
Chennai 5%
Ahmedabad 4%
Others 25%
Delhi leads the way in terms of orders, followed by Mumbai and Bangalore, showcasing the platform's popularity in major Indian cities. In this comprehensive analysis of Ferns N Petals, we've uncovered valuable insights into the platform's audience interests, global reach, user demographics, popular products, and regional presence. With a strong focus on customer preferences and a wide range of offerings, Ferns N Petals continues to be a go-to destination for gifting needs.

Customer Reviews for Ferns N Petals

As part of the AskmeOffers Editorial Team, we've connected with frequent shoppers on Ferns N Petals to gather their candid feedback about the platform.

Positive Reviews

Reviewer Name Review Rating (Out of 5)
Sarah M. "Ferns N Petals is my go-to for all things floral! Their bouquets are not only stunning but also incredibly fresh. The delivery is always on time, and the customer service is top-notch." 5
David P. "I ordered a personalized gift for my wife's birthday, and I was impressed by the quality and attention to detail. She absolutely loved it! Great job, Ferns N Petals!" 4.5
Emily S. "I've been using Ferns N Petals for years, and they never disappoint. Whether it's a last-minute gift or a special occasion, they have a wide range of options to choose from." 5
Michael L. "The ease of navigating their website and placing an order is a major plus. It's user-friendly, and I appreciate the variety of payment options available." 4.5

Negative Reviews

Reviewer Name Review Rating (Out of 5)
Lisa H. "My recent experience with Ferns N Petals was disappointing. The flowers I ordered didn't match the picture online, and the delivery was delayed by a day." 2
Robert G. "I had issues with the customer service. They were unresponsive when I needed assistance with my order, which left me frustrated and dissatisfied." 2
Megan T. "The prices on Ferns N Petals are on the higher side, and I found similar items elsewhere for less. It's essential to compare prices before making a purchase." 3
John D. "I received a damaged item, and it took a while to get a replacement. The quality control could definitely be improved." 3
These reviews provide a balanced perspective on Ferns N Petals, showcasing both the positive aspects that customers appreciate and areas where there is room for improvement.

Alternative Brands to Ferns N Petals

Here is a list of alternative brands to Ferns N Petals that offer similar services in the realm of gifting and floral arrangements:
Brand Name Description
1-800-Flowers A well-known online floral and gift retailer offering a wide range of flower arrangements and gifts.
ProFlowers Specializes in fresh flower delivery, with a focus on quality blooms and a variety of gift options.
Teleflora Offers a network of local florists for hand-delivered flower arrangements and same-day delivery.
BloomThat Known for its curated flower selection and unique bouquet designs, emphasizing farm-fresh flowers.
The Bouqs Co. A sustainable flower delivery service that sources its blooms from eco-friendly, local farms.
GiftTree Provides a diverse selection of gift baskets, wine, and gourmet treats, along with flower arrangements.
Harry & David Offers gourmet gift baskets, fruit baskets, and flowers, known for their high-quality products.
From You Flowers A flower delivery service with a wide variety of floral arrangements and gift options for all occasions.
These brands are reputable and well-established, offering a range of options for those seeking floral arrangements and gift delivery services, making them viable alternatives to Ferns N Petals.


In wrapping up our review of Ferns N Petals, it's evident that this platform has left an indelible mark on its customers. With an array of exquisite floral arrangements, thoughtful gifts, and commendable customer service, Ferns N Petals has consistently woven moments of joy and love into special occasions. Frequent shoppers lauded its stunning bouquets, timely deliveries, and user-friendly website. However, it's not without its imperfections, as some customers faced discrepancies in product quality and experienced delays. While Ferns N Petals may not be flawless, it remains a reliable choice for those looking to convey their sentiments through beautiful gestures. With a track record of creating lasting impressions, Ferns N Petals continues to be a cherished companion in celebrating life's precious moments.

Frequently Asked Questions (FAQs)

1. What is Ferns N Petals?

Ferns N Petals is an online platform that specializes in floral arrangements, gifts, and personalized gifting options. It allows you to order and send flowers, cakes, chocolates, and other gifts for various occasions.

2. Do they offer same-day delivery?

Yes, Ferns N Petals provides same-day and even midnight delivery options for select products and locations. Make sure to check the availability in your area when placing an order.

3. Can I track my order?

Yes, you can track your Ferns N Petals order by logging into your account on their website or contacting their customer support. They typically provide tracking information once your order is dispatched.

4. Is there a return or refund policy?

Ferns N Petals has a return and refund policy in case you receive damaged or unsatisfactory products. It's essential to report any issues promptly, and their customer support team will assist you accordingly.

5. Are there any additional charges for delivery?

Delivery charges may vary depending on the location and type of delivery (standard, same-day, midnight, etc.). These charges are usually displayed at the time of checkout.

6. Can I personalize my gifts?

Yes, Ferns N Petals offers personalization options for many of their products. You can add custom messages, names, or even photos to make your gift more special.

7. Do they offer international delivery?

Yes, Ferns N Petals provides international delivery services to many countries. You can check the list of countries they deliver to on their website.

8. What payment methods are accepted?

Ferns N Petals typically accepts various payment methods, including credit/debit cards, net banking, mobile wallets, and cash on delivery (COD) in some areas.

9. How can I contact their customer support?

You can reach Ferns N Petals customer support through their website or by calling their customer care hotline. They are generally responsive to email inquiries as well.

10. Is my personal information safe with Ferns N Petals?

Ferns N Petals takes data security seriously and employs encryption and secure technology to protect your personal information. You can review their privacy policy for more details.