Users Voice for Fnp

66% users rated Terrible
3% users rated Poor
0% users rated Average
1% users rated Very Good
29% users rated Excellent
Pie Chart Review Representation for Fnp
Fnp Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Fnp Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Recommended by 1932+ verified customers on Trustpilot

Detailed Fnp Review by AskmeOffers Editorial Team

Before making any shopping decision at fnp.com, it is advised to check user's reviews of the fnp.com product or fnp.com merchant itself. At AskmeOffers.com, we maintain 100% genuine and authentic reviews for the fnp.com store and fnp.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an fnp.com merchant to help others make shopping decisions easy!. fnp.com, offers wide range of genuine products with free shipping to your doorstep whether you are looking to buy clothes or gadgets from fnp.com and if you unsure about it feel free to contact customer support team of fnp.com, or you can also email Askmeoffers support team anytime.

Fnp Recent User Reviews

👤

Reviewer Name: Mona raj

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: One word Crap!!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: One word Crap!!!! Have no words to describe about their service and delivery. I ordered a cake for my pet's birthday. Also, I have given the message to be written on the cake. But to my surprise I was shell shocked to see such an empty plain cake, seems like they are least bothered about the customer preferences. Even the delivery guy has no manners to talk to the customer. Such a third righted cheap service and delivery. Never go for this folks!!

👤

Reviewer Name: Dr.Benish Hafiz

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: Worst raised to the power infinity.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst raised to the power infinity. Delivered my order to a wrong address and to a wrong person on valentines. Ruined my day. I would never ever recommend this site to anyone. Now they will be like we are so sorry for the trouble.Lol I wish it shuts down soon.

👤

Reviewer Name: Manjula

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: Very good online service with very good…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very good online service with very good quality product.would recommend to others

👤

Reviewer Name: Thomas

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: Pathetic service...never going to order Cake online again.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My order 22660318 was not delivered as per the agreed schedule. No response to e-mails. Thanks for your response. Email sent to your contact is bounced back. Please share any other valid E-mail ID. I don't need this order any more. Please give full refund of my amount. >> Please reply to my E-mails sent you. I want my money back.

👤

Reviewer Name: Venkatesh

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: They are worst people ever
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They are worst people ever, always delay and order. Please use some other website, useless dummy people in customer service.

👤

Reviewer Name: Lokesh Kumar Bidhuri

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: One of the pathetic service in India
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: One of the pathetic service in India . Fraud website.. don't order via ferns and petals

👤

Reviewer Name: shweta nayar

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: they are so bad in international…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: they are so bad in international services,I am tracking my order since day before yesterday its showing shipped and it was suppose to deliver it by today only.Trying to reach them out on email and toll free number no efficient response at all .I asked for my full refund still no response.They are very expensive and very unprofessional to serve.I will never recommend them for any future services.very unpleasant very cheap and fake website.Order is still not delivered and they are not even returning my money.

👤

Reviewer Name: Monty Ranger

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Every thing was fast and efficient
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Every thing was fast and efficient, the quality of product was just as expected

👤

Reviewer Name: Shiera Fay Delos Reyes

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: They don’t deserve to have a star
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They don’t deserve to have a star. Really poor service, I ordered last February 8 for Valentine’s Day and guess what they didn’t deliver it on time. Until now, we are waiting for the flowers. Really disappointing. The customer service don’t have respect. DON’T EVER ORDER ON THIS SHOP.

👤

Reviewer Name: gazala shaikh

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Pathetic services never order
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered on 6th Feb and they even charged 200 Rs extra for standard delivery but their services are not worth it... Not deliver on time....and if you want to surprise to someone special don't rely on FNP.....????

👤

Reviewer Name: JOYDEEP DEY

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: A very very poor service. The worst in my life. Extremely disgusting. I kick myself for using their service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have placed the order on 8th Feb to have a delivery on 14th feb and selected delivery time slot of 9am-3pm. They continuously delayed the order. As I type its past 8pm and still the order is not delivered. The customer service sucks. They can't even contact the delivery agent and ask. All the fun of a surprise gift is spoiled. Its very very disgusting. Ridiculous service. I would slap myself if I ever again place an order from them. Update: Its 10:30pm and the order is still not delivered. Order Id: 22368245

👤

Reviewer Name: Narayan Partha

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Pathetic Service..
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Pathetic Service... terrible customer service..They just don't care for their customers.....At this rate, the company will soon shutdown...

👤

Reviewer Name: Yogesh Shetty

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Don't ever order on FNP!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Don't ever order via FNP. I had ordered a gift for valentines day which got delivered after that. On asking they tell it is couriers responsibility.. worst company.. spoils your day. @FNP - order# 2221854901.

👤

Reviewer Name: Vanishri RG

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Completely disappointed with the…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Completely disappointed with the service as my order supposed to be delivered at 3PM today but as I called to customer care they keep on delaying my order to deliver. Though I waited till 7.30PM still I haven't got any response from the FNP also I'm calling to the customer care and they are not responding at all. This was my first order in FNP now I'm not going to order anything from.FNP. WOSRT WORST WORST SERVICE!

👤

Reviewer Name: Mir Insight

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: My orders for Valentines have been…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My orders for Valentines have been grossly delayed. Causing utter dissapointment Have always had this issue of delay, but this time has been extreme. Your customer care team is absolutely inexperienced and incapable of handling Order No 22603436

👤

Reviewer Name: Tarun Bisht

Review Source Trustpilot

Review Submission Date: 14-Feb-2021

Review Title: Pathetic experience of late delivery
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Pathetic experience of late delivery. There is no fixed timing when they will deliver. Cannot ask recipient to be available at home for 15 hours to receive the gift. Despite writing them 8 times no response received from them and neither they picked call. Spoilt my valentine day surprise ane whole day spent in following with them . They close ticket in 30 minutes with illogical Justification. Order id 22569291 Sub order id 2256929101.

👤

Reviewer Name: Shravan Gurumurthy

Review Source Trustpilot

Review Submission Date: 21-Feb-2021

Review Title: Sh*ty website
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst Customer service. Worst delivery timing. Worst product quality. Completely not worth the money and value.

👤

Reviewer Name: Monmee Hazarika

Review Source Trustpilot

Review Submission Date: 21-Feb-2021

Review Title: The worst service I have ever…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The worst service I have ever experienced. All the orders I placed was never delivered on time, each time I need to call them for checking the order status. Pathetic service.

👤

Reviewer Name: Prachi Atre

Review Source Trustpilot

Review Submission Date: 20-Feb-2021

Review Title: Cake was wrapped in a plastic wrap
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Such a pathetic service. First of all they haven't delivered a cake on time, second cake was melted while in the process of delivery itself and it was mashed in that box because cake was wrapped in a clear plastic wrap. Who will eat this ???? I have paid so much for this and they cant even deliver a cake in a proper manner. Will never recommend anyone to order from this because of this worst experience. Can't even give one star.

👤

Reviewer Name: Mehar Bhatnagar

Review Source Trustpilot

Review Submission Date: 20-Feb-2021

Review Title: Recently ordered oveepriced balloons…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Recently ordered oveepriced balloons bouquet they just installed balloons in haphazard way n call it a bouque. The feedback team wasnt ready to accept their mistake. Very low grade n pathetic service. I deleted their app.overpriced balloons. Local vendor will do better. Disgusting brand

👤

Reviewer Name: shuchi mathur

Review Source Trustpilot

Review Submission Date: 19-Feb-2021

Review Title: PATHETIC SERVICE AND PATHETIC CUSTOMER…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: PATHETIC SERVICE AND PATHETIC CUSTOMER SERVICE. DONT FALL FOR THIS CRAP COMPANY ! I BOOKED AN ARRANGEMENT (for rs 4000) WITH THEM To BE DELIVERED ON 18FEB WHICH THEY FAILED TO DELIVER AND THE CRAP CUSTOMER SERVICE IS NOT BALATANTLY LYING THAT YHE ORDER WAS FOR 20TH WITH NO OUNCE OF APOLOGY AND ACCEPTING THEIR MISTAKE . THEY WILL TAKE YOUR MONEY AND NOT GIVE YOU THE GOODS OR SERVICE! BEWARE !!!! I WOULD GIVE THEM RATING IN MINUS ! INTERNATIONAL CUSTOMERS .. DONT BUY FROM THEM

👤

Reviewer Name: Joshua

Review Source Trustpilot

Review Submission Date: 19-Feb-2021

Review Title: Unreliable Service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I had ordered a Personalized Clock and Heart Shaped Glitter Candle for Valentine's Day. ORDER: 22634368 1 - The Glitter Candle was missing Rs: 149 2 - The clock was not working properly with new batteries. I am very disappointed that this Special Day was ruined. I trust you can atleast refund the cost of the candle and replace the clock.

👤

Reviewer Name: Constantinos Chimonas

Review Source Trustpilot

Review Submission Date: 18-Feb-2021

Review Title: Access Denied
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered some flowers to arrive tomorrow but i cant get in their website and see my order. why this happened? I want those flowers asap for tomorrow.

👤

Reviewer Name: Dhwani

Review Source Trustpilot

Review Submission Date: 18-Feb-2021

Review Title: Its a fraud
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Never order anything from here. They are not even responding to the customers properly. I wish this company shuts soon and stop cheating more people shamelessly.

👤

Reviewer Name: Pradip Roy

Review Source Trustpilot

Review Submission Date: 18-Feb-2021

Review Title: Service is no value for money
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: First of all not value for money, they are items are overly priced, second the customer service, partners are incompetent in terms of timeline, delivery, communication and quality of product. They delivered me a wrong item and am chasing them since last 4 days but no luck yet. I suggest not to use this company at all.

👤

Reviewer Name: Gill Cain

Review Source Trustpilot

Review Submission Date: 18-Feb-2021

Review Title: Order never arrived...
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They notified me that the Valentine's Day gift I sent to my fiance was delivered. I don't know who it was delivered to but it certainly wasn't to the correct person. I have tried emailing but received no response. I am waiting for a refund but I am not holding my breath.

👤

Reviewer Name: Vipin Gupta

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: Worst ever experience
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worst ever experience. Ordering a Teddy and recieving a damaged Teddy and they even don't bother to exchange or refund.

👤

Reviewer Name: Fitzgerald Gonzaga

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: Very poor service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Very poor service! The cake did not arrive, the celebrant left the place, you are causing a lot of people trouble and stress! I want a refund. And your customer service is also not responding to the inquiries!

👤

Reviewer Name: Niyati Mehta

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: Options were nice
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Options were nice , even though I felt few things priced over the top but selected what I felt was better .. Overall happy with the product and service Thank you

👤

Reviewer Name: Shivangi Chopra

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: Great services!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great services!

👤

Reviewer Name: Anand Sourabh

Review Source Trustpilot

Review Submission Date: 23-Feb-2021

Review Title: Been using F&P for many years and a happy customer!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Been using F&P for many years now and have never been disappointed.

👤

Reviewer Name: Pooja Mukherjee Chakraborty

Review Source Trustpilot

Review Submission Date: 21-Feb-2021

Review Title: I love the cakes delivered from Fnp it…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love the cakes delivered from Fnp it is always a great platform to order cake hassle free and it reach on time without fail - Very happy with their services and i strongly recommend

👤

Reviewer Name: karishma arora

Review Source Trustpilot

Review Submission Date: 21-Feb-2021

Review Title: Not Worth it..
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Not Worth it.. To be honest i thought it as a trust worthy brand but i m disappointed with there service.. Cake delivered 2 hrs late as per there scheduled slots..moreover cake seems to b incomplete as they have not even written the name on it...

👤

Reviewer Name: Sonal Singh

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: Great website for sending gifts from US…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great website for sending gifts from US to India. Flowers were fresh and the product was as described on their website. Highly recommend it!

👤

Reviewer Name: ishrat mewati

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: nice service...highly recommend
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: nice service...highly recommend

👤

Reviewer Name: Jahanavi Tripathi

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: Good Services
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Amazing customer Services

👤

Reviewer Name: ravneet kaur

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: Marvellous
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Marvellous service by customer support..cakes are so tasty

👤

Reviewer Name: Shruti Bhardwaj

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: Fresh cake and flowers
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I always order from Ferns N Petals, it never disappointed me. The cakes are so fresh and tasty. Thank you??

👤

Reviewer Name: Shubham Rajawat

Review Source Trustpilot

Review Submission Date: 27-Feb-2021

Review Title: Bad service and worse goods
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This happened to me twice where fnp's service was really bad. They charge so much and provide bad flowers that died within 2 days and did not bloom at all. At the time of receiving the flowers, they did not seem fresh. Charging too much and the service is not worth the price paid.

👤

Reviewer Name: Clare

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: Please do not order from here
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Please do not order from here. I wish I could show the pictures of what I ordered and what came. Customer service is appalling and although they know that the cake that was delivered was bad, they are refusing to refund any money. Please please please do not order from here. If I could share the photo I would. Delivery was also late and not in allocated slot.

👤

Reviewer Name: Deepak Shekhar

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: The are the most unprofessional people…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The are the most unprofessional people working. i ordered a gift online, first time my card did not work while i could try again in just 5 minutes. They decided to call on the number i had put for the person receiving the gift. and there went the element of surprise, Horrible service, cheap quality products

👤

Reviewer Name: karthikeyan Thirunavukkarasu

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: Worst Service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: By far the worst service. They changed the Birthday girl name on the cake and delivered the birthday message on a piece of paper instead of a greeting card. And their customer service cannot provide a valid reason of this, they can only offer 20% discount on your the next order which is so unprofessional way of handling a complaint. Order no. 22969643

👤

Reviewer Name: pooja rao

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: Loved their service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I don't know abt other stuffs , but i ordered a cushion cover which had a little defect and when i conacted them they were really helpful , they re ordered the product for me ....tho the first help line caller was little too strong ,but later the backup team was humble enough and good.... I loved ur service and the delivery speed ....hoping for shopping again

👤

Reviewer Name: Sudeep

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: Same day delivery!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a bouquet at last minute and it was delivered on time. The bouquet looks as it was in the picture. Many thanks for making my day!!

👤

Reviewer Name: Megha

Review Source Trustpilot

Review Submission Date: 26-Feb-2021

Review Title: Fresh flowers beautifully wrapped.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The quality of the flowers delivered was excellent. The flowers were so fresh! I received an email about a substitution and I was not disappointed with it. The flowers were wrapped beautifully with fabric (jute) instead of plastic, which was a welcome change. Will definitely use Ferns N Petals again and recommend them, too.