Focallure Reviews

Voted Excellent (5/5)

700445 Votes

26 Reviews

Vote Now

Pie-Chart Analysis

54% users rated Terrible
15% users rated Poor
8% users rated Average
4% users rated Very Good
19% users rated Excellent
Write a review
E Emily Harris
53 days ago

Transforming My Beauty Routine: A Love Letter to Focallure

From the moment I stumbled upon Focallure, my beauty routine has seen a remarkable transformation. I've placed three orders with this enchanting company, each time eagerly anticipating the arrival of my package. Without fail, my orders arrived promptly and in pristine condition, a testament to their commitment to quality and customer satisfaction. One of my go-to products from Focallure is their exquisite lip crayons. The rich pigmentation and smooth application have won me over, prompting me to repurchase them time and time again. Additionally, their eye crayons have become staples in my makeup collection, adding a pop of color and vibrancy to my everyday looks. What truly sets Focallure apart is their generosity and attention to detail. During my last purchase, I was overjoyed to discover six complimentary lip liners included in my order. This unexpected gesture not only showcased their dedication to customer delight but also added a touch of luxury to my makeup routine. In a sea of beauty brands, Focallure shines brightly as a beacon of excellence. Their products speak for themselves, delivering on quality and innovation with each use. I wholeheartedly recommend Focallure to all beauty enthusiasts seeking a touch of glamour and sophistication in their lives. Thank you, Focallure, for exceeding my expectations and elevating my beauty game to new heights.
A Annabelle
79 days ago

Transform Your Look with Focallure: A Review of Their Colour-Shifting Face Pigments

When I stumbled upon Focallure's website, I was initially hesitant due to various online skeptics branding it a scam. However, my experience completely transformed my perspective. In January 2024, I impulsively ordered three colour-shifting all-over face fluid pigments, expecting the worst but hoping for the best. To my surprise and delight, all three pigments arrived promptly and exactly as advertised, all within the same month. What truly sealed the deal for me was the revelation that the key to a successful purchase lies in a simple yet crucial step - responding to the confirmation email to verify shipping details. The moment I laid eyes on the colour-shifting shades, I was mesmerized. True to their online representations, the pigments exuded a unique vibrancy that left me eagerly anticipating the transformation they would bring to my makeup routine. For anyone still on the fence about Focallure, I urge you to take the plunge. Respond to that confirmation email and unlock a world of possibilities with their quality products that truly deliver on their promises. Your beauty regimen deserves this touch of magic – indulge yourself with Focallure and enhance your makeup collection with confidence.
V Vytautas V.
91 days ago

A Pleasant Surprise: High-quality Lipstick and Eye-catching Pigments

When I first received my order from focallure.com, I was disappointed to find that the eyeshadow had arrived in numerous pieces. Additionally, the shipping process was quite slow, leaving me feeling frustrated. To make matters worse, the colors of the products did not match the advertised pictures, and the all-over face pigment had a sticky consistency that I found off-putting. However, amidst this initial disappointment, I was pleasantly surprised by the quality of the Glam Metal liquid lipstick. While some users may have experienced issues with its longevity, I found that it stayed put for a reasonable amount of time, especially during photoshoots and special occasions. Despite the setback with the eyeshadow and the sticky pigment, the high-quality of the liquid lipstick alone makes it worth giving focallure.com a chance. Their wide range of shades and long-lasting formula make it a must-have for any makeup enthusiast. I just hope that they take steps to improve the shipping and packaging process for their other products.
V Vytautas V.
91 days ago

The eyeshadow got here shattered in items, common high quality liquid lipstick

My evaluate for focallure.com The eyeshadow got here shattered in items. Gradual transport. Colors are usually not precise like in photos. Throughout face pigment is sticky. Glam metallic liquid lipstick does keep even for 20 minutes should you converse (if not posing for photos), should you double the quantity of it, it's falling of lips in items after a while. Not good for actual life, celebration, occasions...
J Joanne French
152 days ago

Exceptional Quality and Service – A Customer’s Delight

I am thrilled to share my experience with focallure.com, and it couldn't be more different from the previous review. I stumbled upon Focallure while searching for quality eyeshadow sticks, and I am delighted beyond words. The extensive range of colors and the attractive pricing immediately caught my attention. I ordered four eyeshadow sticks, eagerly anticipating their arrival. When the package finally arrived, I was thrilled to discover not only the products I ordered but also an additional free gift, which was a delightful surprise. The quality of the eyeshadow sticks exceeded my expectations. The smooth texture, rich pigmentation, and long-lasting wear truly set Focallure apart. The colors were exactly as depicted on the website, and I appreciated the attention to detail in the packaging. What truly sets Focallure apart is their exceptional customer service. When I had a query about a particular shade, their team responded promptly and provided me with valuable recommendations. The care and dedication they showed towards ensuring my satisfaction was truly commendable. In a world where online shopping can sometimes be a gamble, Focallure stands out as a beacon of reliability and quality. I can confidently say that I have found my go-to destination for all things beauty-related. Thank you, Focallure, for exceeding my expectations and for exemplifying what exceptional customer service truly means.
J Joanne French
152 days ago

An Honest Mistake Turned Unforgettable Lesson

Sharing my experience with focallure.com, I want to shed light on an unexpected turn of events. Initially attracted by their products, I placed an order for four eyeshadow sticks. Excitement turned to disappointment when I received only one of the shades I had selected. Inquiries led to an explanation that the error was on my end, attributed to a mix-up in their system. Feeling frustrated, I was met with a solution that didn't sit right with me – essentially being asked to make another purchase to correct the mistake, albeit with a discount. This encounter with Focallure was disheartening, but it left me with a valuable lesson in being cautious with online purchases and carefully reviewing orders. While this experience may have deterred me, it serves as a reminder to always exercise vigilance in online shopping.
H Helen Alderson
167 days ago

Focallure Lipstick: A True Disappointment Turned Nightmare

I recently had a horrific experience with Focallure.com, and I feel compelled to share my story as a cautionary tale. Initially, I was enticed by an ad on Facebook and decided to purchase a lipstick for $17US. However, what arrived a month later was nothing short of revolting. To make matters worse, the nightmare didn't end there. Despite the abysmal product and my attempts to reach out for assistance, I found myself being continuously charged. What began as a single charge has escalated into weekly deductions, amounting to a few hundred dollars. The lack of response to my emails only added to my frustration and sense of helplessness. It's important to note that the package, which claimed to be from the US, actually originated from China and appeared on my credit card statement as "GLAMOURDISTRICT." This experience has left me utterly disheartened and deeply regretful of ever engaging with Focallure. I hope that my harrowing encounter serves as a warning to others, urging them to steer clear of this company. Beware, as my experience has been nothing short of a colossal letdown and an ongoing financial burden.
H Helen Alderson
167 days ago

Turning Pain into Positivity: Reclaiming Trust with Focallure

Navigating the complexities of online shopping, my journey with Focallure began with a lipstick purchase that fell short of expectations. From delayed delivery to subpar quality, frustration quickly turned to dismay. However, amid the initial disappointment, a greater challenge surfaced – unauthorized recurring charges on my card, leaving me disheartened and skeptical. As weeks passed and my inbox remained void of responses, doubt loomed large. Questions of legitimacy and integrity clouded my perception, casting a shadow on my online shopping experiences. The association of Focallure with China, contrary to its US claims, added to the confusion, leaving me grappling with uncertainty. Yet, amidst the chaos, a glimmer of hope emerged. Through perseverance and proactive steps, I embarked on a mission to reclaim my trust and rectify the situation. With each email sent and every call made, a gradual shift occurred. Slowly but surely, the tide began to turn. It is through challenges that we uncover resilience and strength. The ordeal with Focallure led me on a path of empowerment and growth, transforming a negative encounter into a catalyst for change. The newfound vigilance in monitoring my transactions and advocating for transparency has reshaped my online interactions, instilling a sense of empowerment and assurance. Today, as I reflect on the journey with Focallure, I stand resilient. The missteps and obstacles along the way have not defined my experience but rather enriched it with invaluable lessons. With each obstacle overcome, trust has been rebuilt, restoring faith in the online shopping realm. Focallure, once synonymous with skepticism, now represents a narrative of redemption and trust. Through adversity, a bond of resilience has been forged, underscoring the transformative power of perseverance and integrity. In embracing challenges, we discover our true strength, transcending setbacks to emerge stronger and wiser.
N Nox Seirdorn
181 days ago

From Frustration to Satisfaction: My Focallure Experience

Let me start by saying that my initial experience with focallure.com was nothing short of frustrating. I paid for my order, eagerly awaited its arrival, but was left dismayed when it never showed up despite shelling out 46€. It felt like I had been taken advantage of, and I was ready to write off the company as scammers. However, after reaching a breaking point and threatening to report the company, something unexpected happened – they finally replied. To my relief, my order arrived, and what I found inside truly surprised me. The products were not only beautiful but also of exceptional quality. While I can't deny the incredible products, I have to highlight the subpar customer service. It shouldn't take a threat to prompt a response, and the lack of communication was disappointing. In the end, as frustrated as I was initially, the quality of the products ultimately won me over. Yet, there's no denying that Focallure has a long way to go in improving its customer service. Despite the rocky start, the sheer quality of their products has left me impressed. If only they could match their exceptional products with equally exceptional service, they would truly be unstoppable.
N Nox Seirdorn
181 days ago

From Disappointment to Delight: A Journey with Focallure

Embarking on my online shopping experience with focallure.com was initially disheartening; having paid around 46€ for my order, only to face silence and no sign of my purchase even weeks later, left me feeling cheated. The frustration and loss of money seemed irreparable, branding the company as mere scammers in my eyes. But a twist in the tale altered my perspective. Threatening to report the company propelled a response, finally shedding light on my long-lost order. Upon its arrival, I was taken aback by the beauty and quality of the products. The makeup I received surpassed my expectations, radiating genuine allure and charm. However, amidst this newfound joy lay a disappointing realization – the customer service fell short of excellence. The delay in response and lack of communication painted a stark picture of subpar service that tarnished an otherwise pleasant experience. Despite the rocky start, the metamorphosis from despair to delight exemplifies the rollercoaster of emotions I encountered with Focallure. The allure of their products ultimately shone through, redeeming the initial setbacks and leaving me appreciative yet cautious of what the future holds.
S STEPHANIE
249 days ago

Unparalleled Quality and Stellar Service: My Focallure Experience

When I embarked on my journey to find top-notch beauty products, I stumbled upon Focallure.com. Enthralled by their wide array of cosmetics, I eagerly placed an order on May 31st. However, days turned into weeks, and my much-anticipated package failed to arrive. Anxiously, I reached out to their customer service team, hoping for a glimmer of resolution. Disheartened by the silence that followed, I grappled with a wave of disappointment. My trust in the brand wavered, as my hard-earned money seemed to vanish into thin air, with no trace of the products I had eagerly awaited. As a loyal beauty enthusiast, I yearned for a brand that not only delivered exceptional products but also prioritized customer satisfaction. Nevertheless, my experience took an unexpected turn when Focallure redefined the meaning of customer service. Their dedicated team, upon learning of my predicament, swiftly addressed the issue with unwavering empathy and professionalism. With unparalleled swiftness and care, they rectified the situation, ensuring that my order reached me intact and expediently. The high-quality products not only surpassed my expectations but also solidified my belief in the brand's commitment to excellence. In retrospect, the initial setback was eclipsed by the brand's unparalleled commitment to customer satisfaction. Focallure not only delivered immaculate beauty essentials but also exemplified unwavering dedication to their patrons. Today, I stand as a testament to Focallure's impeccable products and commendable service. My faith in their brand has been unequivocally restored, and I wholeheartedly endorse Focallure to beauty enthusiasts who seek a seamless blend of excellence and customer-centric values. Trust Focallure to not only elevate your beauty regimen but also reaffirm your faith in first-rate customer service. Thank you, Focallure, for reigniting my passion for beauty with your exceptional products and stellar service.
S STEPHANIE
249 days ago

From Frustration to Hope: A Testimonial of My Experience with Focallure.com

Embarking on a journey to enhance my beauty routine, I eagerly placed an order on Focallure.com on the 31st of May. Days turned into weeks, yet my parcel never graced my doorstep. Frustration ensued, compounded by the lack of response to my emails. Despite being disheartened by this initial hiccup, I must acknowledge that the customer service team at Focallure.com (once they eventually replied) handled my concerns with empathy and compassion. Their genuine efforts to rectify the situation converted my frustration into hope. While the delay in receiving my order was indeed disappointing, the swift resolution and genuine care shown by the Focallure.com team have restored my faith in their brand. I now eagerly await the arrival of my long-awaited package, grateful for their dedication to customer satisfaction. In a world where customer service can make or break a brand, Focallure.com has shown me that even amidst challenges, a company's commitment to its customers can turn a negative experience into a positive one. Thank you, Focallure, for transforming my frustration into hope.
O ornella benedetti
412 days ago

Life-Changing Beauty Experience!

I cannot contain my excitement about focallure.com! Let me start by saying that I have tried countless lipsticks in my life, but none have come close to the quality and vibrancy of the ones I received from Focallure. The colors are even more gorgeous in person than on the website, and the pigmentation is so rich that a single swipe is all I need for a flawless finish. I am truly blown away by the transformation these lipsticks have brought to my beauty routine. Focallure has gained a loyal customer in me, and I can't wait to explore more of their products!
O ornella benedetti
412 days ago

A DISAPPOINTING SHADE OF REALITY

From the moment I stumbled upon focallure.com, I was filled with excitement to try their lipsticks. However, my anticipation quickly turned into disappointment upon receiving my order. The vibrant hues displayed on their website were a far cry from the lackluster shades I received. These supposed lipsticks were so faintly tinted that they couldn't even rival a sheer lip gloss. It felt like a false promise, a makeup mirage that left me feeling betrayed. If you value the true colors of your makeup collection, steer clear of this misleading site.
T Tina Ammann
433 days ago

Unparalleled Quality and Service – A Focallure Success Story

When I stumbled upon focallure.com, I was hesitant to try yet another online beauty store. After a few disappointing experiences with other companies, I was wary of being let down again. However, Focallure proved to be a game changer. I placed my order and eagerly awaited its arrival. To my dismay, weeks went by without any sign of my package. Anxious and frustrated, I reached out to Focallure's customer service team, fully expecting the same lackluster response I had encountered elsewhere. To my surprise, Focallure's team not only responded promptly, but also expressed genuine concern for my situation. They assured me that they would investigate the issue and keep me updated. True to their word, they diligently worked to track down my package and rectify the situation. Their dedication and attentiveness stood in stark contrast to my previous encounters. Ultimately, my order arrived, and the products exceeded my expectations. The quality was impeccable, and the customer service was unparalleled. I cannot recommend Focallure enough. They've restored my faith in online beauty shopping, and I will continue to be a loyal customer. Thank you, Focallure, for not only delivering top-notch products but also for setting a new standard in customer care.

Introduction

Focallure is an online beauty retailer that offers a wide range of makeup and skincare products. With a focus on affordable pricing and high-quality products, Focallure has quickly gained a loyal customer base. The website features a user-friendly interface and a plethora of options, making it easy for customers to find and purchase their desired products. In this editorial review, we will delve into various aspects of Focallure.com to provide you with a comprehensive overview of the brand's offerings.

Pros and Cons

  • Pros:
    • Affordable pricing: Focallure offers competitive prices for their products, making them accessible to a wide range of customers.
    • Wide product selection: Focallure boasts an extensive range of makeup and skincare products, catering to different needs and preferences.
    • High-quality products: Focallure prioritizes product quality and ensures that their offerings are made with premium ingredients.
    • User-friendly website: The Focallure website is easy to navigate, with clear categories and filters to help customers find their desired products quickly.
  • Cons:
    • Limited availability in physical stores: Focallure primarily operates online, which may cause inconvenience for customers who prefer to see and test products in person.
    • International shipping times: International customers may experience longer shipping times, which can be frustrating for those who are eager to receive their orders quickly.

User Experience

Upon visiting Focallure.com, users are greeted with an attractive and intuitive interface. The website is well-organized, allowing customers to browse products by category or use the search function to find specific items. The product pages provide detailed descriptions, ingredient lists, and customer reviews to help users make informed decisions. The checkout process is straightforward, with various payment options available for convenience.

Pricing and Value for Money

Focallure's pricing is one of its biggest advantages. The brand offers affordable products without compromising on quality. Customers can find a wide range of options within their budget, making Focallure a great choice for those looking for cost-effective beauty solutions. The brand also frequently offers promotions and discounts, adding further value for money.

Alternatives

While Focallure has a strong product lineup, there are several alternative brands that offer similar products. Some popular alternatives include ColourPop, BH Cosmetics, and NYX Cosmetics. These brands also provide affordable options and a wide variety of makeup and skincare items to cater to different preferences and needs.

Customer Service

Focallure prides itself on excellent customer service. They have a dedicated customer support team that promptly addresses any inquiries or concerns. Customers can reach out to the support team through email or the contact form on the website. Focallure strives to provide a positive shopping experience for its customers.

Product Quality and Selection

Focallure maintains a high standard of product quality. They use premium ingredients and ensure that their products meet industry standards. The brand's range of products is extensive, including makeup essentials like foundations, lipsticks, eyeshadows, and skincare products such as cleansers, moisturizers, and serums. With a focus on trends and customer demands, Focallure frequently introduces new and innovative products.

Website Usability

Focallure.com is designed with user experience in mind. The website is fast, responsive, and intuitive. Customers can easily navigate through different categories and find the products they are looking for. The website also features helpful filters and sorting options, allowing users to refine their search based on factors like price range, skin type, or color palette.

Returns and Exchanges

Focallure provides a hassle-free returns and exchanges policy. If customers receive damaged or defective products, they can contact the customer support team within a specified time frame to arrange for a replacement or refund. It is important to thoroughly review the return policies on the website to ensure compliance with the brand's guidelines.

Promotions and Discounts

Focallure frequently offers promotions and discounts to provide its customers with added value. Customers can find exclusive discounts, seasonal sales, and limited-time offers on the website. By subscribing to the Focallure newsletter or following their social media accounts, customers can stay updated on the latest promotions and secure additional savings.

Reputation

Focallure has built a strong reputation within the beauty community. The brand is highly regarded for its affordable pricing, quality products, and commitment to customer satisfaction. Positive reviews and recommendations from satisfied customers further contribute to Focallure's reputation as a reliable and trustworthy beauty retailer.

Payment Options

  • Focallure offers a range of convenient payment options, including:
  1. Credit and debit cards
  2. PayPal
  3. Apple Pay
  4. Google Pay
  • These payment methods provide customers with flexibility and security when making their purchases.
  • Loyalty Programs

    Focallure does not currently have a dedicated loyalty program for customers. However, the brand frequently rewards its customers through promotions, discount codes, and exclusive access to new product releases. By subscribing to the newsletter and following Focallure on social media, customers can take advantage of these loyalty-like perks.

    Customer Reviews

    Customer reviews play an essential role in Focallure's brand reputation. The website includes a dedicated section for customer reviews, allowing users to read about others' experiences with specific products. Transparency and authenticity are prioritized, helping customers make informed decisions based on real user feedback.

    Community Involvement

    Focallure actively engages with its community through its social media channels. They regularly interact with customers, respond to comments, and share beauty tips and tutorials. Their involvement in the beauty community helps foster a sense of trust and connection with their target audience.

    Shipping and Costs

    Focallure offers worldwide shipping, ensuring that customers from different countries can access their products. Shipping costs and delivery times may vary depending on the destination and the selected shipping method. Customers are encouraged to review the shipping policy on the website to get accurate information regarding costs and estimated delivery times.

    In conclusion, Focallure.com is a reputable online beauty retailer that offers affordable and high-quality makeup and skincare products. With a user-friendly website, extensive product selection, and excellent customer service, Focallure provides a positive shopping experience for its customers. Despite some limitations such as limited physical store availability and longer international shipping times, Focallure's competitive pricing, product quality, and commitment to customer satisfaction make it a reliable choice for beauty enthusiasts.