Folklor Reviews

Voted Average (3/5)

67 Votes

67 Reviews

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Introduction:

Pros:

• Wide Variety: Folklor.in offers a diverse range of authentic handmade products, showcasing the creativity and craftsmanship of Indian artisans.
• Supporting Artisans: By purchasing from Folklor.in, customers actively contribute to the sustainability and empowerment of local artisans.
• High-Quality Products: Every item available on Folklor.in is carefully curated to ensure premium quality and adherence to traditional crafting techniques.
• User-Friendly Interface: The website's intuitive design and easy navigation make it simple for users to browse, search, and make purchases.
• Secure Payment Options: Folklor.in provides multiple secure payment methods, including credit/debit cards, net banking, and popular digital wallets.

Cons:

• Pricing: Some products on Folklor.in may be relatively higher in price due to their handmade nature and the high-quality materials used.
• Limited Availability: As each product is handmade and unique, availability may vary, making it challenging to find specific items at all times.

User Experience:

Customers visiting Folklor.in are greeted with a visually appealing website that showcases vibrant Indian art and culture. The intuitive interface allows for easy navigation and smooth browsing through the extensive product range. The search feature enables users to find specific items quickly, while detailed product descriptions and high-resolution images provide a comprehensive understanding of each item's aesthetics and craftsmanship. The overall user experience on Folklor.in is pleasant and engaging, immersing visitors in the world of Indian traditional crafts.

Pricing and Value for Money:

Folklor.in offers products that are priced in accordance with their handmade nature and exceptional quality. While some items may seem relatively pricier, it is important to consider the unique artistry and craftsmanship involved in producing each piece. The value for money is evident in the attention to detail, durability, and exclusivity of the handmade products, making them worthwhile investments for those seeking authenticity and cultural significance.

Customer Service:

Folklor.in prides itself on providing excellent customer service. They have a dedicated support team that promptly responds to customer queries, provides assistance with product selection, and resolves any issues or concerns. Customers can easily reach out to the Folklor.in support team via email or through the contact form available on the website. The responsiveness and helpfulness of the customer service team contribute to a positive shopping experience.

Product Quality and Selection:

Folklor.in sources its products from skilled artisans who employ traditional techniques passed down through generations. The quality of the products is meticulously checked to ensure they meet the highest standards. From intricately embroidered clothing to exquisitely handcrafted jewelry, each item reflects the artisans' mastery and attention to detail. The selection encompasses a wide range of traditional Indian crafts, allowing customers to explore the diverse heritage of the country.

Website Usability:

The Folklor.in website is designed to offer a seamless shopping experience. With its clean layout and user-friendly interface, customers can easily browse through different categories, filter products based on their preferences, and explore detailed product pages. The website is optimized for both desktop and mobile devices, ensuring accessibility for users on various platforms.

Returns and Exchanges:

Folklor.in has a well-defined return and exchange policy, which allows customers to request returns or exchanges within a specified timeframe if they are unsatisfied with their purchase. Customers must adhere to the guidelines mentioned on the website to initiate the return or exchange process. Folklor.in's commitment to customer satisfaction extends to ensuring a smooth and hassle-free returns or exchange experience.

Promotions and Discounts:

Folklor.in regularly offers promotions and discounts to provide customers with added value. These discounts can be found on the website's homepage or through promotional emails. By subscribing to the Folklor.in newsletter, customers can stay updated about the latest offers and exclusive deals, making their shopping experience even more rewarding.

Reputation:

Folklor.in has built a strong reputation as a trusted online platform for authentic Indian handicrafts. The brand's commitment to promoting traditional arts and crafts, supporting local artisans, and delivering high-quality products has earned them a loyal customer base. Positive reviews and testimonials from satisfied customers further establish Folklor.in's credibility and reliability.

Payment Options:

Folklor.in offers multiple secure payment options, ensuring convenient transactions for customers. Customers can choose to pay using their credit/debit cards, net banking, or popular digital wallets. The diverse payment options cater to a wide range of customers, facilitating smooth and secure payments.

Loyalty Programs:

Currently, Folklor.in does not offer a specific loyalty program. However, customers can sign up for the newsletter to receive exclusive offers, discounts, and updates on new product arrivals. The newsletter subscription allows customers to stay connected with Folklor.in's latest offerings.

Customer Reviews:

Folklor.in has garnered positive reviews from satisfied customers who appreciate the authenticity and quality of the products. Customers praise the range of traditional crafts available, the excellent customer service, and the overall shopping experience. These reviews reflect the trust and satisfaction customers have in Folklor.in and inspire confidence in potential buyers.

Community Involvement:

Folklor.in actively promotes community involvement by partnering with artisan groups, cooperatives, and NGOs across India. By collaborating with these organizations, Folklor.in ensures fair wages, improved livelihoods, and social empowerment for artisans. Through their platform, Folklor.in fosters a sense of community and shared responsibility for preserving and promoting traditional crafts.

Shipping and Costs:

Folklor.in offers reliable and efficient shipping services both within India and internationally. The shipping costs vary based on the destination and weight of the package. Customers can view the shipping cost associated with their order during the checkout process. Folklor.in strives to provide timely delivery, and customers can track their shipments to stay updated on the status of their order.

To conclude, Folklor.in stands as a reputable online marketplace that celebrates India's rich cultural legacy through its collection of traditional arts and crafts. With high-quality products, excellent customer service, and a commitment to supporting artisans, Folklor.in offers customers a valuable opportunity to embrace and contribute to the preservation of India's diverse cultural heritage.