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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 05 Dec 2019

Last updated by on 08 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 1.8 5 2 5
Jan 2023 5 1.3 5 2.7 5 4.1
Feb 2023 5 5 3.4 3 1 5
Mar 2023 5 5 3.1 5 5 5
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Detailed Foodband Review by

Introduction is an online store that delivers fresh and healthy food to customers in Russia. Established in 2013, this e-commerce website has gained popularity among people who prefer organic product choices. It offers an extensive range of food items, including vegetables, fruits, dairy products, meat, and much more.

Pros and Cons

  • Wide variety of food items available
  • Fresh and organic products, sourced from reputable suppliers
  • Fast and convenient delivery services
  • Prices are relatively higher than traditional supermarkets
  • Delivery service available only in select cities

User Experience

Navigating through the website is easy and intuitive, and customers can filter products by category, price, or brand. The checkout process is simple and user-friendly, and customers can complete their order in just a few clicks.

Pricing and Value for Money

The prices of items available on are relatively higher than traditional supermarkets. However, this can be attributed to the use of organic and fresh products sourced from reputable suppliers. While the prices may seem higher, customers can rest assured that they are getting good value for their money.


Some popular alternatives to include VkusVill, Utkonos, and Perekrestok.

Customer Service has a responsive and friendly customer support team that is available to answer questions and concerns through phone calls, emails, or live chat. Customers can expect prompt and satisfactory responses to their inquiries.

Product Quality and Selection takes pride in sourcing only the best and freshest organic products from reputable suppliers. Customers can choose from a wide range of food items, including vegetables, fruits, snacks, dairy products, meat, and much more.

Website Usability

The website is well-designed, easy to navigate, and user-friendly. Customers can easily find the products they are looking for and add them to their cart. Additionally, the website is mobile-responsive, allowing customers to use the website on their mobile phones.

Returns and Exchanges has a 14-day return policy for items that are damaged or expired upon receipt. Customers can request a return or exchange by contacting the customer support team.

Promotions and Discounts offers promotions and discounts regularly on their website. Customers can also sign up for the company's newsletter to stay informed about the latest promotions and discounts.

Reputation has a solid reputation among customers for providing high-quality and fresh organic products. The company has also earned positive reviews from customers for their excellent customer service.

Payment Options accepts payments through various methods, including credit cards, bank transfers, and cash on delivery.

Loyalty Programs does not currently offer a loyalty program to customers.

Customer Reviews

Customers have praised for its prompt delivery, high-quality products, and excellent customer service. Some customers have complained about the relatively high prices of products, but overall, reviews are positive.

Community Involvement is actively involved in the local community and supports various initiatives promoting healthy and sustainable living.

Shipping and Costs offers fast and convenient delivery services to select cities in Russia. Shipping costs may vary depending on the location of the customer and the size of the order. However, customers can expect to pay a higher shipping fee for orders outside of the company's delivery zones.

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