Foodklik Reviews

Voted Poor (2/5)

63 Votes

63 Reviews

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In the Big Sales category

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37% users rated Terrible
35% users rated Poor
19% users rated Average
3% users rated Very Good
6% users rated Excellent
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Introduction is an online food delivery platform that provides a convenient and hassle-free solution for ordering meals from local restaurants. With a wide variety of cuisine options and a user-friendly interface, aims to revolutionize the way people order food online. In this comprehensive review, we will evaluate various aspects of to help you make an informed decision.

Pros and Cons

  • Pros:
  1. Wide range of restaurant options offering diverse cuisines
  2. User-friendly interface and seamless navigation
  3. Convenient search and filter options for personalized food choices
  4. Efficient payment process with multiple options
  5. Responsive customer service for prompt query resolution
  6. Robust community involvement through various initiatives
  • Cons:
    1. Limited availability in certain remote areas
    2. Occasional delays in delivery during peak hours
    3. Some restaurants may have minimum order restrictions

    User Experience offers a seamless user experience with its intuitive interface and easy navigation. The website's design is visually appealing, allowing users to search and select their preferred cuisine effortlessly. The search and filter functions are highly efficient, enabling users to find specific dishes or browse through various restaurant options conveniently.

    Pricing and Value for Money offers competitive pricing, ensuring that customers receive value for their money. The platform provides detailed menus with prices for each restaurant, allowing users to make informed choices based on their budget. Additionally, often runs promotional offers and discounts, further enhancing the value for money aspect.

    Customer Service prioritizes excellent customer service, with a dedicated team available to address any queries or concerns promptly. Customers can easily reach out to the support team via phone or email, and their concerns are efficiently resolved. The platform also values customer feedback, continually striving to improve its services based on user suggestions.

    Product Quality and Selection partners with a wide range of local restaurants known for their quality and diverse cuisine options. Each restaurant undergoes a rigorous selection process to ensure that only top-notch establishments are featured on the platform. The menus are extensive, encompassing various dietary preferences and catering to different taste buds.

    Website Usability

    The website's usability is exceptional, with a clean and clutter-free design that enhances user experience. The interface is well-organized, enabling users to navigate effortlessly through different sections. The ordering process is streamlined, and the checkout page is straightforward, ensuring a hassle-free transaction for customers.

    Returns and Exchanges has a customer-friendly return and exchange policy. If there are any issues with the delivered food, customers can contact the support team, and necessary actions will be taken promptly. The platform ensures that customers receive the correct order, and any mistakes are rectified efficiently.

    Promotions and Discounts frequently offers promotions and discounts, allowing customers to enjoy their favorite food at a lower cost. These promotions are prominently displayed on the website and are regularly updated, ensuring users are aware of the latest deals. Additionally, customers can also subscribe to the platform's newsletter to receive exclusive offers directly in their inbox.

    Reputation has established a strong reputation in the industry due to its commitment to quality, timely deliveries, and excellent customer service. The platform has garnered positive reviews from satisfied customers, further solidifying its reputation as a reliable food delivery service.

    Payment Options offers multiple payment options to cater to the diverse needs of its users. Customers can pay via credit/debit cards, net banking, digital wallets, or cash on delivery, ensuring a convenient and secure payment process.

    Loyalty Programs rewards customer loyalty through its loyalty program. Users can earn points with each order and redeem them for discounts or free meals. This incentivizes customers to return to the platform and enjoy exclusive benefits.

    Customer Reviews encourages customers to leave reviews and ratings for the restaurants and dishes they have ordered. These reviews provide valuable insights for other users, helping them make informed decisions about their food choices. The platform actively moderates these reviews to ensure their authenticity and reliability.

    Community Involvement actively engages with the local community through various initiatives. The platform collaborates with local charities and organizations to support social causes, reflecting its commitment to making a positive impact beyond food delivery.

    Shipping and Costs ensures timely and efficient shipping by partnering with reliable delivery partners. The platform strives to minimize delivery costs, making it affordable for customers. However, it's important to note that certain delivery fees may apply based on the distance and restaurant's location.