Foodninja Reviews

Voted Average (3/5)

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80 Reviews

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In the Big Sales category

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13% users rated Terrible
30% users rated Poor
1% users rated Average
29% users rated Very Good
28% users rated Excellent
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Introduction: is an online food delivery platform that connects customers with a wide range of restaurants and delivers food straight to their doorstep. With a user-friendly interface and a plethora of options, aims to provide a convenient and hassle-free food ordering experience for its users. In this comprehensive review, we will delve into various aspects of this platform to help you make an informed decision about its services.


  • Extensive Restaurant Selection: offers a diverse range of restaurants and cuisines to choose from, catering to various tastes and preferences.
  • Convenient Ordering Process: The platform provides a seamless ordering process, allowing users to easily navigate through menus, customize their orders, and check out effortlessly.
  • Prompt Delivery: has a reputation for ensuring timely and efficient deliveries, ensuring that your food arrives fresh and hot.
  • User-Friendly Interface: The website's intuitive design and layout make it easy for users to search for their preferred restaurants and dishes.


  • Limited Coverage: Currently, serves only select cities, which may restrict its availability for users in certain areas.
  • Additional Charges: Some users have reported unexpected additional charges, such as packaging fees or delivery surcharges, which can increase the overall cost of orders.

User Experience: offers a pleasant user experience with its well-organized website and user-friendly features. The search functionality allows users to quickly find their desired restaurants or dishes, while comprehensive menus and detailed descriptions help in making informed choices. The platform also offers filters for dietary preferences, such as vegetarian or vegan options, providing options for a varied user base. Users can easily track their orders and receive updates on their delivery status, enhancing the overall convenience.

Pricing and Value for Money: offers competitive pricing, with menu items ranging from wallet-friendly options to more premium choices. The transparency in pricing allows users to make informed decisions based on their budget. While some users might find the overall cost slightly higher due to additional charges, the convenience and selection provided by often prove to be worth the investment.

Customer Service: maintains a strong focus on customer satisfaction, with prompt and responsive customer service. Users can reach out to the customer support team via phone or email for any queries or concerns. The support staff is known for their professionalism and efficient problem-solving skills, ensuring a positive customer experience.

Product Quality and Selection: places a high emphasis on partnering with restaurants that maintain high-quality standards. The platform carefully selects its partner restaurants based on their reputation and customer feedback. This ensures that users can enjoy meals prepared with fresh ingredients and excellent taste. The vast selection of cuisines and dishes further adds to the appeal, catering to a wide range of preferences.

Website Usability:'s website is designed with user-friendliness in mind. The intuitive interface allows for easy navigation, ensuring that users can quickly find their desired restaurants, browse menus, and place orders seamlessly. The website is optimized for both desktop and mobile devices, providing a consistent and hassle-free experience across different platforms.

Returns and Exchanges: has a transparent returns and exchanges policy. In case of any issues with the food delivered, users can contact customer support for assistance. The platform strives to uphold high standards and ensure customer satisfaction, often offering suitable resolutions, such as refunds or replacements, when necessary.

Promotions and Discounts: frequently offers promotions and discounts to its users. Whether it's discount coupons, cashback offers, or combo deals, the platform strives to enhance the value for money for its customers. Users can check the website or subscribe to the newsletter for regular updates on the latest offers and promotions.

Reputation: has built a strong reputation as a reliable and trustworthy food delivery platform. It has garnered positive feedback from its user base, particularly praising its efficient delivery, wide restaurant selection, and quality food. The platform's commitment to customer satisfaction has contributed to its positive reputation in the industry.

Payment Options: offers multiple secure payment options to cater to different user preferences. Users can conveniently make payments through various methods such as credit/debit cards, net banking, mobile wallets, or cash on delivery, ensuring flexibility and ease of transactions.

Loyalty Programs: rewards its loyal customers through an exclusive loyalty program. Registered users can earn reward points for their orders, which can later be redeemed for discounts or freebies. This program encourages customer loyalty and provides added benefits to frequent users.

Customer Reviews:

Customer reviews play a crucial role in shaping the reputation of The platform features an integrated review system that allows users to share their feedback and ratings. These reviews provide valuable insights to both the platform and potential users, fostering transparency and trust.

Community Involvement: actively participates in community initiatives by partnering with local NGOs and charities. The platform often supports food donation drives or contributes a portion of its profits towards social causes. This involvement showcases's commitment to giving back to the community.

Shipping and Costs: takes pride in its efficient and reliable delivery services. The platform partners with trusted delivery personnel who ensure prompt and safe delivery of orders. While additional charges may apply for packaging or delivery, the overall shipping costs remain reasonable, considering the convenience and quality of service provided. In conclusion, offers a convenient and reliable food delivery service, providing users with a vast selection of restaurants and cuisines to choose from. With its user-friendly interface, prompt delivery, and quality food, the platform strives to ensure a positive experience for its users. While there may be limitations in terms of coverage and additional charges, the overall value for money and customer service make a trustworthy choice for online food ordering.