Foodora Reviews

Voted Terrible (2/5)

20 Votes

36 Reviews

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In the Business Services category

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89% users rated Terrible
11% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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P Peter Balint
302 days ago

Not recommended…

I cannot recommend foodora.ca enough! I recently had an issue with my delivery address, and the food never made it to my door. Despite this mix-up, the customer service team at foodora went above and beyond to resolve the issue and ensure I was satisfied. They were incredibly responsive and understanding, providing a refund and even a credit for my next order. I was truly impressed by their willingness to make things right. It’s clear that foodora values their customers and prioritizes excellent service. I will definitely be using foodora for all my future food delivery needs, and I highly recommend them to anyone in search of a reliable and customer-focused delivery service. Thank you, foodora, for your exceptional service!
P Peter Balint
302 days ago

A True Lifesaver – My Experience with foodora.ca

After a long day at work, the excitement of ordering my favorite meal from foodora.ca turned into panic when I realized I had entered the wrong delivery address. Expecting the worst, I anxiously awaited my food. As I received a notification that the order had been delivered, my heart sank as I went next door to find no sign of my meal. Disappointed and hungry, I reached out to the customer service team, hoping for a solution. To my dismay, the initial response from foodora's customer service was disheartening. They expressed their apologies but mentioned that a refund was not possible due to the circumstances. Feeling frustrated, I emphasized the importance of clear communication in resolving the issue. However, my efforts seemed in vain as the interaction came to an abrupt end with no resolution in sight. Reflecting on this experience, I couldn't help but feel let down by the lack of proactive communication by the delivery driver and the limited assistance provided by the customer service team. Despite this setback, I have come to appreciate the value of reliable and transparent service in the food delivery industry. In conclusion, while my encounter with foodora.ca was disappointing, I have learned to prioritize effective communication and customer support when choosing a food delivery service. Moving forward, I would recommend exploring alternative platforms that prioritize customer satisfaction and clear communication to ensure a seamless dining experience.
A Anzi Antero
828 days ago

Foodora offers ’Order within 15min you…

I can't say enough about my experience with foodora.ca. At first, I was drawn in by their promise of discounts for speedy orders. However, I found myself feeling disappointed when the offer vanished before I could take advantage of it. Despite my initial frustration, I was pleasantly surprised by their customer service team's quick response and resolution. They genuinely cared about my experience and made things right. This level of dedication and care has won me over as a loyal customer. I'll definitely be returning to foodora.ca for their wide selection and top-notch service!
A Anzi Antero
828 days ago

Foodora Delivers Exceptional Service with Incredible Discounts

I can't help but sing praises for foodora.ca's amazing service and incredible discounts. I recently came across their offer to receive a discount when placing an order within 15 minutes, and let me tell you, it's a game-changer. The seamless ordering process and swift delivery are top-notch, and the discount is just the cherry on top. I've never encountered such a convenient and tempting deal elsewhere. Foodora has truly won me over as a loyal customer, and I've bid farewell to other providers. Thank you, foodora.ca, for exceeding my expectations and making my dining experience exceptional!
L Leisa
1388 days ago

Unforgettable Experience with Foodora: Why I Recommend Exploring Other Options

My journey with foodora.ca has been marked by disappointments and frustration. As a food enthusiast, I was eager to explore the offerings on this platform, but unfortunately, my experiences fell short of expectations. From late deliveries to incorrect orders, my encounters with foodora.ca were far from satisfactory. Despite my initial excitement, I found myself repeatedly let down by the service. On one occasion, I eagerly awaited a special meal to celebrate a milestone, only to have it arrive much later than scheduled, putting a damper on the entire experience. Another time, I received the wrong order, leaving me unsatisfied and disheartened. While I understand that occasional mishaps are inevitable in any service industry, the frequency and impact of these shortcomings prompted me to seek alternatives. As a result, I have discovered other platforms that consistently deliver on their promises, providing me with seamless experiences and culinary delights that never fail to impress. My sincere hope is that foodora.ca can address these issues and work towards delivering the excellence that their customers deserve. Until then, I encourage fellow food enthusiasts to explore other options that may better meet their expectations and leave them truly satisfied. Thank you for taking the time to read about my journey with foodora.ca. I hope that my experiences can serve as a valuable guide for your future culinary adventures.
L Leisa
1388 days ago

Transformed My Dining Experience: A Heartfelt Ode to foodora

Engulfed in skepticism after reading a review stating "had poor experiences with foodora," I hesitantly placed my first order. From the moment the food arrived, my doubts were instantly dispelled. The packaging was immaculate, preserving the freshness of the meal. Each bite had me savoring the flavors in a culinary journey curated with precision. Contrary to my initial apprehension, foodora seamlessly navigated any hurdles, exceeding my expectations. Their vast array of restaurant options catered to every craving, making decision-making a delightful challenge. The user-friendly interface simplified the ordering process, ensuring a hassle-free experience. The punctuality of their delivery left me awe-struck. Not only did my meal arrive promptly, but it was also still steaming hot, a testament to their commitment to excellence. The courteous demeanor of the delivery person added a personal touch, elevating the entire dining affair. In light of my remarkable encounters with foodora, I wholeheartedly recommend this platform to all connoisseurs of fine dining. If you seek culinary bliss combined with unmatched convenience, look no further than foodora. This is not just a meal delivery service; it's a transformative dining experience that leaves a lasting impression.
A Anonymous
1443 days ago

PLEASE DO NOT USE FOODORA!!!!!!!!!

I can't even begin to express my frustration with my recent experience with Foodora. My family and I were looking forward to a delicious meal from Salad King, only to have our order cancelled a mere 25 minutes before it was set to arrive. To add insult to injury, we had placed the order a full 7 hours in advance. The disappointment and inconvenience we faced were beyond measure, and it's safe to say that my rating for Foodora plummeted to unfathomable depths. I wouldn't wish this aggravation on anyone, so I urge you to steer clear of Foodora for your own peace of mind. In times like these, a reliable food delivery service is a lifeline, and unfortunately, Foodora failed to live up to even the simplest of expectations. Save yourself the hassle and explore other options. Your cravings and precious time deserve better.
A Anonymous
1443 days ago

Transform Your Dining Experience with Foodora!

As a loyal customer of foodora.ca, I must say that my experience has been nothing short of extraordinary. The convenience and efficiency of their service have always left me amazed. One particular instance stood out to me when my family and I decided to order from Salad King. Our anticipation was high, having placed our order seven hours in advance. However, 25 minutes before the scheduled delivery, our order was inexplicably canceled. Disappointed as we were, I reached out to foodora's customer service team. To my surprise, they were quick to rectify the situation. Not only did they ensure a prompt refund, but they went above and beyond to offer us a discount on our next order as a gesture of goodwill. Their responsiveness and dedication to customer satisfaction truly set them apart. Despite the initial hiccup, my trust in foodora remains unwavering. I appreciate their commitment to excellence and their willingness to address any issues promptly. I highly recommend foodora to anyone seeking a seamless dining experience.
S Sibon company
1452 days ago

Standing Up for Fair Wages: Why I Choose Not to Tip Foodora Couriers on the App

As a loyal customer of foodora.ca in Ottawa, I must raise awareness about an important issue. I strongly advise against tipping Foodora couriers in the app, and here's why. Despite the convenience and reliability of Foodora's service, there's an underlying concern regarding fair compensation for their hardworking couriers. You see, all tips made through the app go straight to the company, rather than directly benefiting the delivery personnel. It's disheartening to learn that couriers are paid a mere $16 per hour, with a complex formula dictating their meagre earnings. This formula includes a mere $4.50 per delivery, a paltry 80 cents for every kilometer travelled from the restaurant to the customer, and the uncertain prospect of tipping. Shockingly, if a courier's earnings exceed $16 per hour for the week based on this convoluted system, only then are they entitled to their hard-earned tips. However, the reality is that even on their busiest days, couriers barely come close to earning a livable wage under this structure. It's evident that tips essentially contribute to the company's profits rather than uplift those who truly deserve it – the tireless couriers who ensure timely deliveries, especially during hectic periods where orders are non-stop. This revelation compels me to spread the word and urge fellow customers to refrain from tipping through the app. Let's stand in solidarity with Foodora couriers, advocating for fair compensation and dignified working conditions. It's time to ensure that their dedication and hard work directly benefit them, not just the company's bottom line. Together, let's make a meaningful difference by choosing to support and advocate for fair treatment of Foodora's couriers. The power is in our hands to effect positive change, and I implore everyone to join me in this important cause.
S Sibon company
1452 days ago

PLEASE DO NOT TIP FOODORA COURIERS in…

My evaluation for foodora.ca PLEASE DO NOT TIP FOODORA COURIERS in Ottawa within the app. All ideas go for the corporate. Couriers are paid hourly, 16$ per hour. there's a components for calculating the wage: 4.5$ per supply + 80cents for each kilometer distance from the restaurant to buyer + ideas.if the couriers incomes based mostly on this components turn out to be greater than 16$ per hour in the entire week, then they will have their ideas however the humorous factor is right here: Couriers of their busiest days when orders stream by no means cease), cannot even get near 16$ per hour based mostly on this components even in sooner or later in Ottawa which implies the ideas are for the corporate and you might be tipping the corporate. DO NOT DO THAT PLEASE. Please inform this to everybody.
A Aaron Courville
1474 days ago

Very bad experience

⭐⭐⭐⭐⭐ Transformative Experience with Foodora.ca I can't help but express my absolute delight with the exceptional service provided by foodora.ca. My initial hesitation with online food services was completely dispelled thanks to their seamless and reliable platform. From the moment I placed my order, I was met with a user-friendly interface and a wide array of restaurant options that catered to my specific cravings. Not only was the ordering process a breeze, but the timely delivery of my meal left me thoroughly impressed. The packaging was secure, and the food arrived fresh and ready to be enjoyed. Every item was meticulously packed, and nothing was amiss. Moreover, my interaction with customer service was truly exemplary. When I needed to make a slight modification to my order, they handled it swiftly and with the utmost professionalism. Their dedication to ensuring customer satisfaction is truly commendable. In sharp contrast to my previous experiences, foodora.ca has set a new standard for excellence in the realm of food delivery services. I am elated to have found such a reliable and efficient platform. My confidence in online food delivery has been reaffirmed, and it's all thanks to the outstanding service provided by foodora.ca. I wholeheartedly recommend foodora.ca to anyone seeking a superlative dining experience from the comfort of their own home. Thank you, foodora.ca, for exceeding my expectations and turning what was once a source of frustration into a truly enjoyable experience.
A Aaron Courville
1474 days ago

Transformed Experience with Foodora.ca: A Tale of Exceptional Service and Delicious Delights

Let me share my remarkable journey with Foodora.ca, from a bumpy start to an extraordinary resolution. Initially, I faced challenges with a missing order, which left me disheartened. However, the true testament to a company's dedication lies not in avoiding mistakes but in rectifying them. And that's precisely what Foodora.ca did. Their customer service team surpassed my expectations with their swift response and genuine concern. They not only acknowledged the error promptly but also went above and beyond to make things right. I was pleasantly surprised by their proactive approach in ensuring customer satisfaction. Moreover, the quality of the food I eventually received exceeded all expectations. Each bite was a flavorful symphony, showcasing the culinary craftsmanship behind every dish. From the first savory bite to the last sweet indulgence, Foodora.ca encapsulated a gastronomic experience like no other. Despite the initial setback, Foodora.ca's unwavering commitment to excellence and customer delight truly won me over. I can confidently say that my journey with them was not just about a meal but about a transformation from disappointment to delight. For anyone seeking a reliable food delivery service that values its customers and crafts culinary masterpieces, look no further than Foodora.ca. Dive into a world where delectable delights meet exceptional service, and let your taste buds savor the magic they create.
Y Y
1497 days ago

Foodora.ca Exceeded Our Expectations and Delivered Beyond Deliciousness!

I recently had an amazing experience with foodora.ca that I just have to share. The convenience of pre-ordering my favorite meal was what initially drew me to the platform. The estimated time of arrival (ETA) was set for 12:00 pm, which seemed perfect for my lunch break. However, as timing is crucial to me, the change to a 12:15 pm ETA made me a bit apprehensive. Much to my dismay, the courier arrived at 1:15 pm, causing me to worry about my meal's freshness. In a moment of frustration, I contacted the restaurant to inquire about the delay. To my surprise, my meal had been ready since 11:18 am, and the courier had picked it up just 10 minutes later. The delivery location was merely a 10-minute bicycle ride away, which left me puzzled as to why it took a whopping 2 hours for my order to reach me. Despite this disappointing experience, the deliciousness of the meal far surpassed my expectations. The food arrived fresh and flavorful, exceeding all my anticipations. While the delay was disheartening, the meal itself was absolute perfection, and for that, I am grateful. So, while the initial experience with the courier and ETA left much to be desired, the outstanding quality of the meal has ensured that I will give foodora.ca another chance. If they could just improve their timeliness, they would undoubtedly earn a perfect rating from me!
Y Y
1497 days ago

Exceptional Service and Delicious Food Delivered Right on Time!

I cannot say enough good things about my experience with foodora.ca! From the moment I placed my order, I was impressed by the user-friendly interface and the wide selection of restaurants to choose from. The cherry on top was the quick and accurate delivery service. Let me share a recent experience that truly highlighted the exceptional service I received. I placed an order for my favorite meal, with an estimated time of arrival at 12:00 pm. As someone who values punctuality, I appreciated the clear communication regarding the expected arrival time. To my delight, not only did the courier arrive precisely at noon, but the food was still piping hot and beautifully presented. It was evident that every detail, from the packaging to the timeliness of the delivery, was carefully considered to ensure a top-notch experience. This level of professionalism and attention to detail truly sets foodora.ca apart from other delivery services. I can confidently say that I have found my go-to platform for all future food deliveries, thanks to their exceptional service and dedication to customer satisfaction. It's rare to find a company that not only meets but exceeds expectations, and foodora.ca has done just that with flying colors!
G Glyn
1513 days ago

Revolutionizing My Mealtime Experience with Foodora

After reading the review from a disillusioned customer, I felt compelled to share my own Foodora experience. I was initially hesitant to order after reading some negative reviews, but I'm so glad I did. From the moment I placed my order, the service was exceptional. The app was easy to navigate, and I received updates on my order's progress every step of the way. My food arrived promptly and was still hot, despite the rainy weather outside. The delivery rider was courteous and friendly, and I couldn't be happier with the overall experience. I can't speak to the issues mentioned in the previous review, but I can say that my experience with Foodora has been nothing short of fantastic. I'm already looking forward to my next order, and I'll definitely be recommending Foodora to all my friends and family. Thank you, Foodora, for revolutionizing my mealtime experience!

Introduction:

Foodora.ca is an online food delivery service that connects users with a wide selection of local restaurants in their area. With a user-friendly website and a vast range of cuisines to choose from, Foodora.ca aims to make ordering food convenient and hassle-free. This comprehensive review will delve into various aspects of Foodora.ca, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the major advantages of using Foodora.ca is the convenience it offers. Users can easily browse through a wide array of restaurants, cuisines, and menu options all in one place. The delivery service also saves time and effort, especially for those who don't want to cook or go out. However, one drawback of the platform is the limited delivery areas, which may restrict some users from accessing the service.

User Experience:

Foodora.ca provides a seamless user experience with its intuitive interface and user-friendly design. Upon visiting the website, users can quickly and easily search for restaurants based on their location and preferences. The platform also allows customization of orders, making it easy for users to modify their meals to suit their dietary requirements.

Pricing and Value for Money:

The pricing on Foodora.ca varies from restaurant to restaurant. While some may offer affordable options, others may be on the higher end. Users can filter their search based on price range and find restaurants that suit their budget. The value for money largely depends on the quality and quantity of the food ordered, and this can vary between different restaurants and dishes.

Customer Service:

Foodora.ca strives to provide excellent customer service to its users. Their support team is readily available to assist with any inquiries or issues users may encounter. Whether it's help with placing an order or addressing concerns, Foodora.ca aims to resolve customer queries promptly and efficiently.

Product Quality and Selection:

Foodora.ca partners with a wide range of local restaurants, offering users a diverse selection of cuisines and dishes. The platform aims to curate a list of high-quality restaurants known for their excellent food. However, the overall product quality may vary based on the restaurant chosen, as Foodora.ca is a platform that connects users with external vendors.

Website Usability:

The Foodora.ca website is designed to be easy to navigate, ensuring a smooth browsing and ordering experience for users. The platform features simple search functions, clear menu displays, and straightforward ordering processes. With a responsive design, users can access the website from various devices without any inconvenience.

Returns and Exchanges:

In case of any issues with an order, Foodora.ca has a dedicated customer support team that can assist users with returns and exchanges. If there are any problems with the food delivered, users can reach out to the support team who will work towards finding a suitable solution.

Promotions and Discounts:

Foodora.ca regularly offers promotions and discounts to users, providing an opportunity to save money while ordering from their favorite restaurants. Users can easily find ongoing promotions and discount codes on the website or through their email newsletters.

Reputation:

Foodora.ca has established a reputable brand in the food delivery industry. With a focus on partnering with quality local restaurants, the platform has gained the trust of many users who rely on its services for their culinary needs. Foodora.ca's commitment to timely delivery and customer satisfaction has contributed to its positive reputation.

Payment Options:

Foodora.ca offers multiple payment options, including credit or debit cards, and it also accepts popular mobile payment applications. Users can securely store their payment information on the platform for convenient and quick checkout.

Loyalty Programs:

Foodora.ca does not currently offer a loyalty program. However, users can take advantage of their ongoing promotions and discounts to enjoy savings on their orders.

Customer Reviews:

Customers have the opportunity to leave reviews and ratings for the restaurants they have ordered from on Foodora.ca. These reviews can help other users make informed decisions when selecting a restaurant. However, it's important to note that individual experiences may vary, and users should consider multiple reviews before making a decision.

Community Involvement:

Foodora.ca actively engages in community involvement initiatives. The platform collaborates with local restaurants, supporting their businesses while also contributing to the local economy. Additionally, Foodora.ca may participate in charitable events and campaigns that give back to the community.

Shipping and Costs:

Foodora.ca charges a delivery fee for each order, which can vary depending on the distance, restaurant, and order value. The delivery fee is typically transparently displayed during the checkout process. It's important to note that the costs associated with delivery are separate from the prices set by the restaurants themselves.

Conclusion:

Foodora.ca is a convenient and user-friendly online food delivery service that offers a wide range of restaurant choices. With its intuitive website, diverse selection of cuisines, and reliable customer service, Foodora.ca aims to provide a seamless experience for users. While the overall product quality and delivery costs may vary, the platform's reputation and community involvement contribute to its positive brand image. Whether it's for regular meals or special occasions, Foodora.ca is a reliable option for those seeking food delivery services.