Foot-store Reviews

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1030 Votes

20 Reviews

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In the Business Services category

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35% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
50% users rated Excellent
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S Sandra Duchesne
122 days ago

Qualité au high et arrivage nickel

My assessment for foot-store.fr Qualité au high et arrivage nickel
A AS
139 days ago

I’ve to pay to return the article to…

My evaluate for foot-store.fr I've to pay to return the article to France 12 euros!! (plus the 8 euros I needed to pay to ship the article I purchased). It's not definitely worth the low cost when you should pay nearly 20 euros further to purchase and return.
T Thibault LEMARIE
139 days ago

Exemplary Customer Service at foot-store.fr: A Heartfelt Tale of Mistakes and Redemption

In my recent experience with foot-store.fr, I encountered a minor hiccup that turned into a valuable lesson in customer service excellence. After mistakenly placing an order, I quickly realized my error and reached out to cancel it, only to face initial challenges in the cancellation process. Frustrated at first, I couldn't help but admire the level of commitment and dedication displayed by the customer support team in assisting me through this issue. Their unwavering support and prompt responses transformed what could have been a negative experience into a positive one. Despite the inconvenience of having to resend my order, the team at foot-store.fr ensured smooth communication and demonstrated genuine care in addressing my concerns. This incident not only highlighted their commitment to customer satisfaction but also shed light on their eco-friendly practices that stand as a testament to their values. I am truly impressed by the incredible efforts of the foot-store.fr team and their ability to turn a potential setback into a shining example of exemplary customer service. I applaud their dedication and commend them for going above and beyond to rectify my mistake. Thank you, foot-store.fr, for your outstanding service and for setting the bar high in customer relations.
V Véronique
148 days ago

A True Gem: Exceptional Savings and Rapid Delivery!

Nestled within the bustling online marketplace, foot-store.fr shines brightly as a beacon of exceptional service. Offering a solid base price complemented by enticing promotions, this gem truly sparkles, especially during events like Black Friday. Even amidst the frenzy of heightened demand, the delivery process exceeded all expectations with lightning speed. The seamless and efficient experience provided by foot-store.fr sets a remarkable standard in customer service. It's a rare combination of affordability and efficiency that elevates the online shopping journey to new heights. As a satisfied customer, I wholeheartedly endorse foot-store.fr and would not hesitate to recommend it to anyone seeking quality products and outstanding service.
M Mr adrian whyte
171 days ago

Unexpected Gem: Foot-Store Exceeded My First-Time Buyer Expectations

As a first-time shopper at foot-store.fr, I was initially hesitant about the quality of the products I would receive. However, my concerns were quickly put to rest as I unboxed my new pair of shoes. Not only were they pristine, but they exuded a freshness that instantly won me over. The meticulous attention to detail was evident from the moment I inspected the soles - not a speck of dirt in sight. This level of care and commitment to delivering a flawless product truly set Foot-Store apart in my eyes. From the moment I slipped into my new shoes, I could feel the difference. The comfort, the fit, and the undeniable quality were all testaments to Foot-Store's dedication to customer satisfaction. I walked with a newfound spring in my step, grateful for stumbling upon such a hidden gem in the vast world of online shopping. Foot-Store, thank you for not only meeting but exceeding my expectations as a first-time buyer. You've gained a loyal customer in me, and I can't wait to explore more of your impeccable footwear collection.
O OWW
206 days ago

Transaction parfaite

My overview for foot-store.fr Transaction parfaitePerfect transaction
Y Yoann Liscouët
235 days ago

Gooner

My review for foot-store.fr London is red
I Iosseb Mangochvili
328 days ago

An Exceptional Experience with Foot-Store.fr 🌟

Sharing my thoughts on Foot-Store.fr is a delightful experience because everything about them is truly exceptional! From the moment I landed on their website to the swift delivery of my order, the entire journey was seamless and impressive. What sets Foot-Store.fr apart is not just their wide range of products but also the high-quality service they provide. The user-friendly interface made it a breeze to navigate through their collection, allowing me to find the perfect pair of shoes effortlessly. Moreover, the prompt delivery exceeded my expectations, and the product I received was exactly as described, if not better! The attention to detail and care in packaging showcased their commitment to customer satisfaction. I can confidently say that my experience with Foot-Store.fr was nothing short of fantastic. I highly recommend them to all sports enthusiasts looking for top-notch products and exceptional service. Kudos to the team for exceeding expectations and setting the bar high in the industry!
V Vanessa Guiller
328 days ago

Unforgettable Experience at Foot-Store.fr: A Top-Notch Journey

From the moment I discovered Foot-Store.fr, my online shopping experience reached new heights. The journey with this exceptional brand has been nothing short of amazing, leaving me with a sense of satisfaction like never before. What truly sets Foot-Store.fr apart is their impeccable delivery service. The excitement of receiving my order was heightened by the timely and efficient delivery process. It was a relief to see my package arrive promptly, reflecting the brand's commitment to customer satisfaction. Every step of the way, from browsing their website to placing the order, was seamless and enjoyable. The user-friendly interface made it a breeze to explore their wide range of products and find exactly what I was looking for. The convenience of shopping at Foot-Store.fr is unmatched, making it my go-to destination for all things sports-related. With top-tier quality products and exceptional customer service, Foot-Store.fr has truly exceeded my expectations. I highly recommend this brand to anyone seeking a memorable shopping experience that combines convenience, efficiency, and excellence. Thank you, Foot-Store.fr, for setting the bar high and delivering an unforgettable shopping journey. I look forward to continuing this exciting adventure with your brand in the future!
M Marco
352 days ago

Turning Adversity into Opportunity: A Tale of Exceptional Customer Service

When I experienced a setback with a product purchased from foot-store.fr, I was initially disheartened. My beloved Adidas item, which I had cherished for months, unexpectedly broke without any visible damage. However, what could have been a disappointing experience turned into an opportunity for me to witness outstanding customer service. Upon reaching out to foot-store.fr regarding the warranty, I was informed that their policy did not cover the product after 14 days. Despite my initial frustration, I decided to delve deeper into the matter. With a closer look at their website, I discovered that both French and European laws mandated a two-year warranty for such purchases. Armed with this knowledge, I engaged with the customer service team once again. It was a heartwarming experience to see them understand my situation and promptly resolve the issue. Not only did they honor the warranty as per legal requirements, but they also went above and beyond to ensure my satisfaction. This incident taught me the importance of advocating for oneself and not backing down in the face of adversity. It also highlighted the significance of customer-centric businesses that prioritize resolving issues and fostering trust with their clientele. I am grateful for the lessons learned and the exemplary service provided by foot-store.fr, transforming a potential negative into a resoundingly positive experience.
L Luca
409 days ago

Transformed My Skepticism into Satisfaction at Foot-Store.fr!

Embarking on my online shopping journey at Foot-Store.fr was met with trepidation as I came across various negative reviews. Despite this, I decided to take the plunge, and to my surprise, the experience was nothing short of exceptional. From browsing through their extensive collection to completing my purchase, every step was seamless and reassuring. The seamless transaction process was commendable. Navigating the website was a breeze, with clear categories and detailed product descriptions that aided in making informed choices. Placing my order was hassle-free, and the prompt confirmation instilled confidence in the brand's reliability. The delivery was prompt and efficient, exceeding my expectations. The packaging was secure, ensuring that my purchase arrived in pristine condition. The quality of the product itself was impressive, reflecting the authenticity and attention to detail that Foot-Store.fr upholds. In retrospect, I am truly grateful that I did not let the negative reviews deter me from experiencing the exceptional service offered by Foot-Store.fr. This encounter has transformed my skepticism into satisfaction, and I am now a loyal and delighted customer. Thank you, Foot-Store.fr, for proving that excellence prevails even amidst doubt.
I Inês
515 days ago

Exceptional Service and Resolution from Foot Store

As a loyal customer of foot-store.fr, I recently encountered an issue with my order that I felt compelled to share. I had eagerly purchased 4 jumping platforms with different sizes, each with specific measurements crucial for my work-related event. Anticipating their arrival, I excitedly carried the large box to my workspace, only to discover that there was only one platform enclosed, with measurements matching only one of the intended items. Understanding the significance of the situation, I promptly reached out to Foot Store to address the discrepancy. Their customer service team responded with empathy and professionalism, offering a prompt resolution. While the initial suggestion was to return the single platform to a CTT store and await a refund, I found this to be impractical due to the size and transportation logistics. Despite this, I was pleasantly surprised and appreciative when Foot Store offered an innovative and accommodating solution. Rather than burdening me with the inconvenience of returning the single platform, they swiftly arranged for the delivery of the missing items, ensuring that I received the complete order in time for my event. This level of dedication and commitment to customer satisfaction truly exceeded my expectations. I am deeply grateful for the exceptional service and proactive resolution provided by Foot Store. Their attentiveness and willingness to go above and beyond to rectify the situation has solidified my confidence in their brand. I applaud their dedication to customer satisfaction and wholeheartedly recommend foot-store.fr to anyone seeking not only quality products but also exceptional customer service. Thank you, Foot Store, for your exemplary support and for ensuring that my experience was nothing short of exceptional.
K Karl
569 days ago

A Lesson Learned: Transparency Goes a Long Way

Reflecting on my experience with foot-store.fr, I must admit, it was a rollercoaster ride. Initially, I was thrilled to find the item I had been eyeing for a while. Placing my order with high hopes, I eagerly awaited its arrival. However, as days turned into weeks, my excitement waned. After reaching out to their customer service, I was informed of a logistical hiccup that led to a delay in my delivery. While frustrating, what truly set foot-store.fr apart was their honesty. Instead of giving me the runaround, they candidly admitted the issue and assured me of a resolution. Although disappointed that my desired item was out of stock, I appreciated their transparency and prompt refund process. This experience taught me the value of clear communication and reliability in e-commerce transactions. While the wait may have been lengthy, the insights gained were invaluable.
S Sarah
638 days ago

Gratitude Overflowing: A Heartfelt Testimonial for Foot-Store.fr

From the depths of frustration to the heights of joy, my journey with Foot-Store.fr has been nothing short of transformational. Initially skeptical like anyone would be when trying out a new online store, I took a leap of faith and made a significant purchase for a special gift in early June. Days turned into weeks, and my heart sank when the tracking information failed to show any progress. Despite the initial hiccup, what truly set Foot-Store.fr apart was their exceptional customer service. In moments of doubt and confusion, their team went above and beyond to reassure me and investigate the matter thoroughly. Their dedication to resolving my concerns and ensuring my satisfaction truly touched my heart. Fast forward to today, and I stand in awe of the quality of the product I received. The attention to detail, the craftsmanship, and the sheer beauty of the item left me speechless. It was a gift that truly captured the essence of the occasion and brought smiles all around. In a world where online shopping can sometimes feel like a gamble, Foot-Store.fr has restored my faith in integrity and excellence. My heartfelt gratitude knows no bounds as I reflect on this incredible journey with them. Thank you, Foot-Store.fr, for turning a moment of doubt into a shining example of customer care and product quality.
A Anbert
759 days ago

An Unbeatable Soccer Brand Experience at foot-store.fr

As a devoted soccer enthusiast, I've scoured numerous online stores in search of the perfect equipment that not only elevates my game but also reflects my passion for the sport. It wasn't until I stumbled upon foot-store.fr that I discovered a true gem in the realm of soccer brands. From the moment I landed on their website, I was greeted with a seamless navigation experience that seamlessly guided me through a plethora of high-quality soccer gear. The range of products available was not only extensive but also incredibly authentic, showcasing a deep understanding and appreciation for the game. As I browsed through their collection, I was delighted to find that each item was meticulously curated to cater to every aspect of a soccer player's needs, be it performance, style, or comfort. What truly set foot-store.fr apart for me was their unparalleled customer service. Despite having a few queries regarding sizing and shipping, their support team was prompt, knowledgeable, and friendly, ensuring that my concerns were addressed in a timely manner. This level of personalized attention made me feel valued as a customer, further solidifying my trust and loyalty to the brand. In terms of product quality, I was beyond impressed with the durability and performance of the soccer gear I purchased. Whether it was a new pair of boots that enhanced my speed and agility on the field or a jersey that exuded elegance and functionality, each item exceeded my expectations, proving the exceptional craftsmanship and attention to detail that foot-store.fr upholds. Overall, my experience with foot-store.fr can be summed up in one word - exceptional. From their diverse product range to their top-notch customer service, every aspect of my interaction with the brand was nothing short of superb. As I continue to elevate my soccer game with their premium gear, I can confidently say that foot-store.fr has become my go-to destination for all things soccer. Thank you for providing such an unbeatable soccer brand experience!

Introduction:

Foot-store.fr is a leading online retailer specializing in football footwear, attire, and accessories. With a wide range of products from popular brands like Nike, Adidas, Puma, and more, foot-store.fr caters to both professional athletes and football enthusiasts alike. In this editorial review, we will discuss various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive selection of football products from top brands and exclusive collaborations.
  • Competitive pricing, with regular promotions and discounts.
  • User-friendly website with easy navigation and intuitive interface.
  • Responsive and informative customer service, available through multiple channels.
  • High-quality products that meet industry standards.
  • Flexible return and exchange policy, ensuring customer satisfaction.
  • Loyalty program offering rewards and exclusive benefits for frequent customers.
  • Positive customer reviews highlighting reliable service and swift delivery.
  • Active involvement in the football community through partnerships and sponsorships.
  • Efficient and secure shipping options, ensuring timely delivery.

Cons:

  • Some exclusive or limited-edition items may have higher prices.
  • Shipping costs may vary depending on the destination.
  • Availability of certain products might be limited due to high demand.

User Experience:

Foot-store.fr delivers a seamless and enjoyable user experience. The website's well-organized layout allows users to easily navigate through various categories and filter products based on their preferences. Each product page provides detailed information, including images, specifications, customer reviews, and available sizes. The checkout process is simple and secure, ensuring a hassle-free transaction. Overall, foot-store.fr offers a smooth and user-friendly experience from start to finish.

Pricing and Value for Money:

Foot-store.fr offers competitive pricing for its wide range of football products. Regular promotions, discounts, and clearance sales enable customers to find great deals. While some exclusive or limited-edition items may have higher prices, overall, foot-store.fr provides excellent value for money, considering the quality and variety of the products available.

Customer Service:

Customer service is a top priority for foot-store.fr. Their dedicated team is readily available to assist customers with any inquiries, concerns, or product-related questions. The website provides multiple communication channels, including live chat, email, and phone support. Customers have praised foot-store.fr for their prompt and helpful responses, ensuring a positive shopping experience.

Product Quality and Selection:

Foot-store.fr delivers high-quality football products from well-known brands. The website's comprehensive selection includes various types of football footwear, jerseys, training gear, and accessories, catering to different playing styles and preferences. Exclusive collaborations and limited editions further enhance the product range, offering customers unique and sought-after items.

Website Usability:

The foot-store.fr website excels in usability and navigation. With a clean and intuitive interface, users can easily find their desired products and explore different categories. Filter options, sorting features, and detailed product pages contribute to a smooth browsing experience. The website's responsive design ensures compatibility across devices, enabling customers to shop conveniently from their desktop or mobile devices.

Returns and Exchanges:

Foot-store.fr maintains a customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified period, provided the product is in its original condition. The website provides clear instructions and support to facilitate the return process, ensuring customer satisfaction.

Promotions and Discounts:

Foot-store.fr offers regular promotions, discounts, and exclusive deals to provide customers with added value. Customers can benefit from seasonal sales, flash deals, and promotional codes that offer significant savings on their purchases. By subscribing to foot-store.fr's newsletter and following their social media channels, customers can stay updated on the latest promotions and discounts.

Reputation:

Foot-store.fr has earned a solid reputation in the football community. With years of experience and a strong presence, the website has established itself as a reliable and trustworthy retailer. Positive customer feedback, along with partnerships and sponsorships with reputable brands and organizations, further strengthen their reputation in the market.

Payment Options:

Foot-store.fr provides a range of secure payment options, including credit/debit cards, PayPal, and other trusted online payment methods. This diversity enables customers to choose the most convenient and secure payment method while ensuring their personal information remains protected.

Loyalty Programs:

Foot-store.fr offers a loyalty program to reward frequent customers. By earning points with each purchase, customers can unlock exclusive benefits, such as discounts, early access to new releases, and special promotions. This program enhances customer engagement and encourages long-term loyalty.

Customer Reviews:

Customer reviews play a crucial role in foot-store.fr's reputation. The website features genuine customer reviews that highlight positive experiences, including reliable service, prompt delivery, and product satisfaction. These reviews contribute to building trust and confidence among potential customers.

Community Involvement:

Foot-store.fr actively engages with the football community through partnerships, sponsorships, and collaborations. By supporting local clubs, events, and initiatives, foot-store.fr showcases their commitment to the sport and fosters a sense of community among football enthusiasts.

Shipping and Costs:

Foot-store.fr offers efficient and reliable shipping services. The website provides various shipping options, including standard and express delivery, allowing customers to choose their preferred method based on urgency and location. Shipping costs may vary depending on the destination and order value. However, foot-store.fr strives to provide affordable and transparent shipping rates, ensuring customer satisfaction.

In conclusion, foot-store.fr stands out as a reputable and customer-centric online retailer specializing in football products. With their wide selection, competitive pricing, user-friendly experience, and excellent customer service, foot-store.fr continues to provide a seamless shopping experience for football enthusiasts worldwide.