Footasylum Reviews

Voted Good (4/5)

66095 Votes

20 Reviews

Vote Now

In the Shoe Store category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
75% users rated Excellent
Write a review
S Saffron Fry
48 days ago

Exceptional Experience: From Click to Cosy Coat Delivery

Embarking on my online shopping journey at was a stroke of luck. The services offered were beyond amazing – quick and easy delivery that left me pleasantly surprised. Placing my order was a breeze, making the whole process a delight. When my long-awaited package arrived, I eagerly unwrapped it to reveal my new coat. To say that it exceeded my expectations would be an understatement. The material was of exceptional quality, promising durability and style. Its warmth and coziness enveloped me, making the price I paid an absolute steal. Thank you,, for not only meeting but exceeding my expectations. I am now a loyal customer, eagerly looking forward to my next shopping spree at your online store.
J Jan G
48 days ago

A Caring Touch at Footasylum: A Customer’s Journey

At Footasylum, I found a cute set of socks for my grandson, a perfect gift. However, upon purchase, I noticed the packaging was torn, though the socks were intact. Seeking assurance from the helpful assistant, I took them home. Days later, when I sought to exchange for a larger size, a different assistant declined the request due to the torn packaging. Disheartened by the inconsistency, I felt let down. Despite this, my overall experience at Footasylum has been positive. The wide range of products and the initial assistance were commendable. While I may hesitate to return for exchanges, I still appreciate the products and the effort put into assisting customers in need. Thank you for being part of my shopping journey.
D David H
48 days ago

A Story of Patience and Persistence: Resolving a Return with Footasylum

Let me take you through my journey with Footasylum, where a simple return turned into a test of patience. After sending back an item, I eagerly awaited my refund, reassured by an email confirming the processing timeline. Days turned into weeks, and my excitement waned as I realized the money hadn't found its way back to me even after 18 long days. Frustrated and seeking answers, I attempted to reach out to their customer service through live chat and phone calls, only to be met with silence on the other end. The lack of communication left me disheartened, questioning the reliability of the company. However, amidst the sea of unanswered queries and delayed refunds, I held onto hope. With persistence, I continued to reach out, refusing to let this experience overshadow my trust in the brand. Finally, after what felt like an eternity, my efforts bore fruit. Footasylum came through, and the refund was processed, bringing a sense of relief and closure to this unexpected ordeal. While the journey was rocky, the destination was satisfying, proving that perseverance pays off in the end. To anyone facing a similar situation, I urge you to stay patient and persistent. Customer service hiccups can happen, but it's how a company resolves them that truly matters. Trust in the process, and your faith in the brand may just be restored.
A Andy
48 days ago

An Unmatched Customer Experience Unveiled!

Embarking on my journey with, I hoped for seamless assistance, but alas, it was nowhere to be found. The lack of communication and genuine care for customers left me disheartened. It seemed as though their sole aim was to profit, rather than serve. A word of caution: tread carefully and seek a more customer-centric store. Witnessing the fluctuation in prices from £100 to a mere £30 within a month, I was left questioning the value. The quality of the products mirrored my disappointment, failing to meet even the standards of a budget-friendly retailer like PRIMARK. My earnest advice: steer clear of this establishment to avoid undue frustration.
D David Denches Ayuso
48 days ago

Finding the Perfect Fit

After reading through reviews and recommendations, I decided to purchase from However, during the ordering process, I faced a bit of confusion regarding sizing. I wasn't sure which size would be the perfect fit for me. I reached out to their customer service team, and I was pleasantly surprised by their swift and helpful response. They provided me with detailed guidance on how to measure my foot and select the appropriate size based on their sizing chart. The representative patiently answered all my queries and made sure I felt confident in my choice. Thanks to their assistance, I was able to order the correct size, and when my shoes arrived, they fit like a dream! The level of customer service and the effort they put into ensuring customer satisfaction truly sets apart. I am grateful for their assistance and will definitely be a returning customer!
E Emma Williams
49 days ago

A Breeze to Shop: A Seamless Experience

Let me tell you about my experience with Shopping on their website was an absolute breeze! The variety of products available made it easy for me to find exactly what I was looking for, and the ordering process was seamless. I was pleasantly surprised by how quickly my order arrived - their delivery service is on point! I can't recommend enough. If you're looking for a convenient and efficient online shopping experience, look no further. Your satisfaction is guaranteed!
B Barbara Green
49 days ago

From Doubt to Delight: A Transformational Footasylum Experience

Embarking on my online shopping journey at Footasylum, I was filled with doubt and uncertainty. However, as if sensing my apprehension, Footasylum completely overturned my expectations and turned my doubt into delight. Navigating through their website was a seamless experience, and placing my order on a Monday, I eagerly awaited its arrival. To my absolute amazement, just two days later on the 14th, my eagerly anticipated package arrived at my doorstep. The efficiency with which Footasylum processed and delivered my order was beyond compare, exceeding all my expectations. From the moment I unwrapped my perfectly packaged parcel to trying on the impeccably crafted items, I was left in awe of Footasylum's commitment to customer satisfaction. Their dedication to providing a top-notch shopping experience truly shone through in every aspect of my interaction with them. In conclusion, my tryst with Footasylum has been nothing short of extraordinary. Their unparalleled service, swift delivery, and top-quality products have not only won me over as a loyal customer but have also transformed my doubt into unadulterated delight. Thank you, Footasylum, for setting the bar so high and consistently exceeding it.
S sasha melnychenko
49 days ago

Unleashing my Style with Dark Red Adidas Campus’00 – A Perfect Purchase from Footasylum

As a fashion enthusiast from Germany, I recently embarked on a quest to find the perfect pair of sneakers to elevate my wardrobe. After much deliberation, I decided to order the dark red Adidas Campus’00 from, and I must say, I am absolutely thrilled with my purchase. Upon receiving my order, I was pleasantly surprised by the pristine condition of the shoes. The packaging was impeccable, ensuring that my coveted sneakers arrived unscathed. The delivery time also exceeded my expectations, reaching me in Germany with impressive speed. The dark red Adidas Campus’00 sneakers themselves are a true manifestation of style and comfort. The rich hue of red exudes a sophisticated charm, effortlessly complementing a myriad of outfits. The quality of the materials used is evident, further adding to the allure of the shoes. Not only do these sneakers earn top marks in aesthetics, but they also boast unparalleled comfort. From the moment I slipped them on, I could feel the difference in every step. The support and cushioning are exceptional, making these shoes not just a fashion statement but also a joy to wear for extended periods. In conclusion, my experience with has been nothing short of exceptional, and the dark red Adidas Campus’00 has undoubtedly become a treasured asset in my collection. I wholeheartedly give my purchase a resounding 1000/10 rating, and I eagerly anticipate future opportunities to explore the versatile offerings of Footasylum. This testimonial is a testament to the unwavering commitment of Footasylum in delivering both style and substance, leaving a lasting impression that transcends geographical boundaries.
S stacey lilley
49 days ago

Exemplary Service and Exceptional Support at Footasylum

When I made a recent purchase of Nike Tech Fleece Pants on, I encountered a slight hiccup with the delivery promo code application. Luckily, the outstanding customer service representative, Jason, came to my rescue! Not only did he rectify my mistake promptly, but he also went above and beyond to ensure that I received the refund I deserved. This level of dedication and attention to customer satisfaction truly sets Footasylum apart. I am impressed by the seamless shopping experience and the swift resolution of any issues that may arise. Thanks to Jason and the entire team, my faith in exceptional customer service has been reaffirmed. I wholeheartedly recommend Footasylum to anyone in search of not only top-notch products but also unparalleled support. Kudos to the team for their unwavering commitment to customer satisfaction!
V Vicxon
52 days ago

Footasylum – Where Service Meets Style

Stepping into Footasylum was an unforgettable experience for me. The wide selection of top brands left me in awe, making it a shopper's paradise. Not only were the prices unbeatable, but their frequent sales made it even more satisfying to indulge in a shopping spree. However, what truly set Footasylum apart was their exceptional customer service. The staff went above and beyond to assist me, providing valuable advice on the best products for me. Their recommendations and suggestions were spot on, showing a genuine interest in ensuring I left with exactly what I needed. From trendy sneakers to stylish apparel, Footasylum had it all. But it was the warm and knowledgeable staff that truly made my visit memorable. Kudos to Footasylum for combining excellent products with exceptional service - a winning combination that keeps me coming back for more.
T Tracy Jenkins
52 days ago

Unmatched Excellence: Footasylum Delivers Quality Sports Apparel for the Entire Family!

When I stumbled upon, I was skeptical about the quality of their sports clothing. However, after making my first purchase, I was blown away by the unmatched excellence they delivered. The sports clothes were not just good; they were a solid 💯! From my son's stylish jacket to my grandson's trendy gear, every item exceeded our expectations. What sets Footasylum apart is their commitment to quality. The fabric, the fit, and the durability of their products are top-notch. The fast delivery service was the cherry on top, making the entire shopping experience seamless and delightful. I can't stress enough how much I recommend Footasylum to all families looking for premium sports apparel. Trust me; you won't be disappointed. My heartfelt gratitude to Footasylum for making our shopping experience truly unique and enjoyable. ⭐️🫶🏽⭐️💯
A Asia Kauser
52 days ago

Unmatched Quality and Savings Await at Footasylum

As an avid shopper for trendy footwear, I can confidently say that Footasylum stands out as a game-changer in the sneaker game. The moment I stumbled upon their website, I knew I had found my sole-mate for all things shoes. Not only do they offer a stunning array of top-notch trainers, but the prices are incredibly competitive, making it a win-win for any budget-conscious shopper like me. What truly sets Footasylum apart is their student discount, a delightful perk that sweetens the deal further. As a student, every penny counts, and being able to snag quality kicks at discounted rates is simply a dream come true. One feature that I can't get enough of is the UNLKD feature on the Footasylum app. Not only does it make shopping a breeze, but it also rewards me with money back on every order, ensuring that my loyalty is well-rewarded. And let's talk about their delivery – fast and free. No more anxiously waiting for weeks on end or tallying up shipping costs in my head. Footasylum understands the need for speed and convenience, making the entire shopping experience seamless and stress-free. In a nutshell, if you're on the hunt for exceptional quality, unbeatable savings, and a shopping experience that puts customers first, look no further than Footasylum. Trust me; once you step into their world of footwear, there's no turning back.
M Mr Michael Martin
52 days ago

Exceptional Communication, Some Color Confusion

Reflecting on my recent experience with, I must applaud their exceptional communication throughout the ordering process. Every step of the way, I felt informed and updated, which I truly appreciated. However, when my order arrived, I encountered a slight hiccup – while the make of the trainers was correct, the color scheme was not what I had selected. This unexpected development came at an inconvenient time, as it was the eve of my daughter's birthday. We had to hurriedly seek out a replacement pair, albeit at a higher cost, to ensure she had a suitable birthday gift. Despite the mix-up in the color, I must acknowledge the company's efforts in keeping me informed and their swift delivery. While the experience was not flawless, the customer service team was understanding and professional in addressing the situation. Overall, while the outcome was not what I had anticipated, I remain appreciative of the company's communication and efforts to rectify the issue promptly.
T Tiah SW
53 days ago

Transformative Service: A Customer’s Perspective

My journey with was nothing short of amazing, and this review is dedicated to Jason who made it truly unforgettable. His kindness, promptness, and impeccable assistance left me in awe. Jason's understanding and ease in handling my queries not only made the process seamless but also added a personal touch that made me feel valued. The impact of exceptional customer service should not be underestimated, and Jason embodies this belief effortlessly. The pride that must feel in having such a stellar employee is truly justified, as he not only represents the company but also sets a high standard for customer service in general. Kudos to Jason and the entire team for making my experience a memorable one!
S Sharukh
54 days ago

Transformed My Winter Wardrobe at Footasylum – A Shopping Haven!

Diving into Footasylum Liverpool One was a game-changer! The moment I laid eyes on that Zavetti Canada jacket, I knew it had to be mine. The staff there not only exuded a warm and welcoming vibe but also went above and beyond to assist me in finding the ideal size. Their recommendations were spot-on, ensuring that I left with the perfect fit. Now, armed with my new favorite jacket, I am ready to brave the winter chill in style and confidence. A massive thank you to the fantastic team at Footasylum for turning what could have been a mundane shopping trip into a memorable and enjoyable experience. Here's to more shopping escapades in the future! Cheers to Footasylum 🍻.

Introduction is an online retailer specializing in footwear, apparel, and accessories for men, women, and children. With a wide selection of trendy and popular brands, Footasylum has established itself as a go-to destination for sneakerheads and fashion-conscious individuals. In this comprehensive review, we will analyze various aspects of, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive selection of footwear, apparel, and accessories from popular brands - Trendy and fashionable products that cater to various styles - Convenient online shopping experience with a user-friendly interface - Regular promotions and discounts - Dedicated customer service team Cons: - Pricing can be on the higher side compared to other retailers - Limited availability of certain sizes and products during peak seasons - Return process may require additional steps and incur costs

User Experience provides a seamless user experience, allowing customers to easily browse through categories, search for specific items, and explore new arrivals. The website's clean and intuitive interface ensures smooth navigation, making it effortless to find desired products. The detailed product descriptions, including size guides and customer reviews, contribute to an informed purchasing decision. Additionally, the option to create an account enables customers to track their orders, save preferences, and enjoy a personalized experience.

Pricing and Value for Money

Footasylum offers a wide range of products at different price points, catering to various budgets. While some items may appear more expensive compared to other retailers, Footasylum often justifies its pricing with exclusive releases, limited editions, and premium collaborations. Customers can find value for money in the quality and uniqueness of the products offered. Furthermore, regular promotions, discounts, and loyalty programs enhance the overall value proposition for shoppers.

Customer Service

Footasylum is committed to providing excellent customer service. Their dedicated support team is readily available to assist customers with inquiries, order tracking, and returns. The customer service representatives exhibit professionalism, proficiency, and a friendly demeanor. While occasional delays in response during peak periods may occur, Footasylum strives to address customer concerns promptly and efficiently.

Product Quality and Selection

Footasylum offers a wide selection of products from reputable brands, ensuring quality and authenticity. The retailer showcases the latest footwear releases, sportswear, streetwear, and accessories, encompassing diverse styles and trends. Customers can expect well-crafted products made from premium materials. However, due to high demand and limited stock, availability of certain sizes and popular releases may be limited.

Website Usability

The website stands out for its user-friendly design and functionality. The site loads quickly, minimizing waiting time for customers. The intuitive navigation, clear categorization, and effective filters enable effortless browsing. The website also prioritizes mobile responsiveness, allowing users to shop conveniently on their smartphones or tablets. Overall, Footasylum demonstrates a commitment to delivering a seamless online shopping experience.

Returns and Exchanges

While Footasylum accepts returns and exchanges, customers should be aware of the specific guidelines and conditions. Returns must be requested within a specified timeframe, and customers may incur return shipping costs. However, faulty or incorrect items are eligible for free returns. It is important to carefully review the return policy to ensure a smooth and hassle-free experience.

Promotions and Discounts

Footasylum regularly offers promotions and discounts to provide customers with added value. These include seasonal sales, limited-time offers, and exclusive discounts for loyalty program members. Shoppers can stay updated on ongoing promotions through the website, newsletters, and social media channels. By taking advantage of these opportunities, customers can save on their favorite footwear and apparel while enjoying additional perks.


Footasylum has gained a strong reputation within the retail industry and among its customer base. With a focus on providing fashionable and authentic products, the retailer has earned the trust of sneaker enthusiasts, fashion enthusiasts, and sports fans alike. Numerous positive customer reviews, both on the website and external platforms, attest to Footasylum's commitment to customer satisfaction and product quality.

Payment Options

Footasylum offers various payment options to cater to customer preferences and convenience. These include major credit cards, debit cards, PayPal, and Klarna's buy now, pay later option. The availability of multiple payment methods ensures a seamless checkout experience, allowing customers to choose their preferred method securely.

Loyalty Programs

Footasylum's loyalty program, "The Footasylum UNLCKD," rewards customers for their continued support. Members earn points with every purchase, which can be redeemed for discounts, exclusive access to events, early sale previews, and other benefits. The loyalty program fosters a sense of community and enhances the overall shopping experience for loyal customers.

Customer Reviews

Customer reviews play a crucial role in informing potential buyers about the quality and experiences associated with products and services. Footasylum provides a platform for customers to leave reviews, enabling shoppers to make informed decisions based on others' opinions. The retailer has implemented a transparent review system, and customers can rely on genuine feedback to support their purchasing choices.

Community Involvement

Footasylum actively engages with its community by collaborating with industry influencers, artists, and sports personalities. Through sponsorships, events, and partnerships, Footasylum connects with its target audience and demonstrates its involvement in youth culture and sports. By supporting various initiatives and activities, Footasylum solidifies its position as an influential brand within the community.

Shipping and Costs

Footasylum offers efficient and reliable shipping services, ensuring timely delivery of orders. The retailer provides both standard and express shipping options, with costs varying depending on the destination and delivery speed. Free shipping promotions are occasionally available for eligible orders. Customers can track their packages through a provided tracking number, allowing them to stay updated on the progress of their delivery.

Conclusion stands out as a leading online retailer offering a wide range of footwear, apparel, and accessories from renowned brands. With a user-friendly website, quality products, dedicated customer service, and regular promotions, Footasylum continues to attract customers in the fashion and sneaker industry. While pricing may be higher compared to other retailers, the value for money lies in the authenticity, exclusivity, and trendiness of the products. With an established reputation and strong community involvement, Footasylum remains a trusted destination for fashion-conscious individuals seeking the latest styles and top-quality products.