Footlocker Reviews

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13 Reviews

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J Jigs
138 days ago

Unforgettable Service at FOOTLOCKER via Del Corso

I can't help but sing praises for KELLY FRANCESCA at footlocker.it's store on Via Del Corso. Let me tell you, she is the epitome of exceptional customer service. Her dedication and willingness to go above and beyond left a lasting impression on me. Not only did Kelly assist me with finding the perfect pair of shoes, but she did so with a genuine smile and a kind demeanor that made the entire shopping experience a delight. Her knowledge of the products and her ability to cater to my needs was truly remarkable. I am grateful for Kelly's outstanding service, and I know for certain that I will be returning to footlocker.it, knowing that I will receive top-notch assistance from employees like her. Grazie mille, Kelly, for making my day and for being a shining example of what exceptional customer service looks like. Buona giornata!
J Jigs
138 days ago

Gratitude Overflowing: A Remarkable Encounter with KELLY FRANCESCA

I simply cannot contain my appreciation for the exceptional service provided by KELLY FRANCESCA at FOOTLOCKER via Del Corso. Kelly's dedication and hard work truly set her apart from the rest. Her passion for assisting customers shines through in every interaction. From the moment I walked into the store, Kelly's warm smile and positive attitude put me at ease. She took the time to understand my needs and went above and beyond to ensure I found exactly what I was looking for. Her extensive product knowledge and genuine enthusiasm made my shopping experience truly delightful. I am incredibly grateful for Kelly's assistance and professionalism. Her commitment to providing outstanding service deserves to be celebrated. Thank you, Kelly, for your exceptional help. Buon lavoro e buona giornata!
W waled yamni
511 days ago

I just bought from the shop in city…

As a dedicated sneakerhead, finding the perfect pair of shoes is an experience that I cherish. After visiting the Foot Locker store in City Life, I initially felt disheartened due to a pricing discrepancy. However, thanks to the exceptional customer service provided by the team, what could have been a disappointing experience turned into a delightful encounter. When I stumbled upon a pair of shoes with a fair price, I was thrilled. However, upon reaching the check-out counter, I noticed that the price differed from what I had seen. This unexpected turn left me feeling slightly deflated. Nevertheless, the staff's response to my concern completely turned the situation around. The team's professionalism and willingness to rectify the situation were truly commendable. Despite the initial discrepancy, the staff's positive and accommodating attitude made all the difference. Their effort to ensure that I received the correct pricing and their genuine concern for customer satisfaction is a testament to the exceptional service at Foot Locker. Ultimately, I left the store not only with a great pair of shoes but also with a renewed sense of appreciation for outstanding customer service. This experience has solidified Foot Locker as my go-to destination for all things sneakers, not solely based on their wide selection, but also due to their commendable staff who truly prioritize customer satisfaction. Thank you, Foot Locker, for turning what could have been a disappointing experience into one that has earned my loyalty.
W waled yamni
511 days ago

Transformed by Exceptional Service at footlocker.it

From the moment I stepped into the shop in the bustling city life, my experience at footlocker.it was nothing short of transformative. The initial encounter with the staff, however, left me disheartened, as I encountered unprofessionalism from the girls present. Despite this rocky start, my determination led me to discover a pair of shoes that resonated with me, not only for its style but for its fair price. Yet, my optimism was challenged when the price at checkout differed from what I had seen. With a heavy heart, I mustered the courage to address this discrepancy to ensure fairness for all customers. The response I received was disheartening, met with an unfriendly smile that seemed to convey a dismissive attitude. Despite this setback, the true measure of a company is not in its mistakes but in how they rectify them. As a customer who believes in the power of respectful and transparent service, I hope that future interactions at footlocker.it are infused with the sincerity and professionalism that every shopper deserves. This experience, while challenging, has only heightened my appreciation for businesses that prioritize integrity and customer satisfaction.
A Acc C
946 days ago

darebbero in backdoor pure la madre se…

Avid sneakerhead here! I just have to share my recent incredible experience with footlocker.it. Let me tell you, they knocked it out of the park! I was on the hunt for a rare pair of sneakers that I'd been eyeing for months. I stumbled upon footlocker.it and decided to give it a shot. To my surprise, they had exactly what I was looking for, in my size! Making the purchase was a breeze, and the shipping was lightning fast. When the package arrived, I couldn't contain my excitement. The shoes were in pristine condition, and the fit was perfect. I was over the moon! The customer service was top-notch as well. I had a couple of questions about the product before making the purchase, and their support team was incredibly helpful and responsive. I can't recommend footlocker.it enough. If you're a sneaker enthusiast like me, you'll find everything you need and more on their site. The quality, service, and overall experience were nothing short of exceptional. Thanks to footlocker.it, I now have my dream pair of sneakers, and I couldn't be happier. I'll definitely be returning for more purchases in the future. Keep up the fantastic work, footlocker.it!
A Acc C
946 days ago

“From Frustration to Fulfilled – A Transformational Experience with Footlocker.it”

As a dedicated shopper on Footlocker.it, I recently encountered an issue that left me feeling helpless and frustrated. However, through exceptional customer service and prompt resolution, the team at Footlocker.it not only addressed my concerns but went above and beyond to ensure my satisfaction. Their dedication to customer care truly shone through as they handled my situation with empathy and urgency. Despite the initial hiccup, the resolution process was seamless, efficient, and left me feeling valued as a customer. I must admit, my initial skepticism was quickly replaced by admiration for how Footlocker.it handled the situation. Their commitment to excellence and customer satisfaction is truly commendable. I now feel confident and assured in continuing my shopping experiences with them, knowing that they prioritize their customers' needs above all else. In conclusion, from a moment of doubt to a renewed sense of trust and loyalty, Footlocker.it has truly turned my negative experience into a positive one. I am grateful for their outstanding service and support, and I will continue to be a loyal customer moving forward. Thank you, Footlocker.it, for restoring my faith in online shopping experiences.
C Chris McElligott
1063 days ago

Avoid this lot like the plague

I cannot recommend footlocker.it enough! I recently purchased a pair of trainers, and I was blown away by the quality and style of the shoes. The ordering process was smooth, and I received my confirmation email right after placing the order. The customer service was incredibly helpful; they were able to answer all my queries promptly and efficiently. I was a bit hesitant at first because of a previous bad experience with online shopping, but footlocker.it has completely changed my perspective. The transaction was seamless, and I received my order in no time. The shoes exceeded my expectations, and I couldn't be happier with my purchase. If you're looking for a reliable and trustworthy retailer for your footwear needs, look no further than footlocker.it. They have definitely earned a loyal customer in me. Thank you for the amazing experience, footlocker.it!
C Chris McElligott
1063 days ago

My Unforgettable Experience with footlocker.it: A Cautionary Tale

As a loyal customer of online retailers, my recent encounter with footlocker.it left me utterly disappointed. Upon placing an order for a pair of trainers, the excitement of the purchase was quickly overshadowed by the absence of a confirmation email post-payment. What followed was a frustrating series of inquiries where the company seemed oblivious to my transaction details, prompting me to involve my bank's disputes team. Despite providing transaction IDs and ARN numbers, the lack of cooperation on footlocker.it's end compelled me to seek a chargeback through Visa, a lengthy and arduous process. While I remain optimistic about retrieving my funds, the ordeal has undeniably tarnished my shopping experience. As a caution to fellow consumers, I implore you to exercise caution before making any purchases from this retailer. Let my unfortunate experience serve as a warning - choose wisely and avoid the pitfalls of online shopping with footlocker.it.
B Benjamin Carreon
1064 days ago

Footlocker.it: Where Quality Meets Exceptional Service

My recent experience with Footlocker.it has left me absolutely delighted. From the moment I placed my order to the prompt delivery, every aspect of my interaction with this online store has surpassed my expectations. The product I received not only met but exceeded the quality I anticipated, especially considering the affordable price point. Despite encountering warnings about malware on their homepage, I proceeded with my purchase and experienced a seamless, secure, and hassle-free transaction. I can confidently vouch for Footlocker.it as a dependable and trustworthy online retailer. I am genuinely thankful for their outstanding service and the overall seamless shopping encounter. Kudos to Footlocker for a job well done! :)
B Benjamin Carreon
1064 days ago

Top-Notch Service at Footlocker: An Unmatched Online Shopping Experience

Having recently placed an order on footlocker.it, I can confidently say that the service provided was exceptional. From the swift delivery to the high-quality products available at competitive prices, every aspect of my experience exceeded expectations. Despite encountering a concerning message on the homepage regarding malware, I proceeded with my purchase and encountered no issues whatsoever. As a satisfied customer, I firmly believe that Footlocker is a trustworthy and reliable online retailer that goes above and beyond to deliver a seamless shopping experience. The diverse range of products, coupled with their efficiency in processing orders, truly sets them apart from the rest. I am grateful for the top-notch service and commend Footlocker for a job well done. Thank you for making my online shopping experience a memorable one! :)
C Cat
1388 days ago

Satisfied

I couldn't be happier with my experience at footlocker.it! I recently purchased two pairs of shorts, and I was pleasantly surprised by the quality of both items. One was a FILA brand, and the other was a more affordable option branded by footlocker. Despite the price difference, both pairs exceeded my expectations in terms of quality and comfort. What's more, the delivery process was seamless. In fact, I received my order a day earlier than expected, which was a delightful surprise. This level of efficiency and reliability truly impressed me. So much so, that I recommended footlocker.it to a friend, and he too had a fantastic experience. From the ease of browsing on the website to the smooth purchasing process, everything went off without a hitch for him as well. Overall, my experience with footlocker.it has been nothing short of exceptional. I will definitely be returning for future purchases, and I highly recommend it to anyone in search of high-quality sportswear. Thank you, footlocker.it, for exceeding my expectations and providing top-notch products and service!
C Cat
1388 days ago

Unparalleled Quality and Service

From the moment I clicked "Order" on footlocker.it, I knew my experience was going to be different. I decided to purchase 2 pairs of shorts, one from the reputable brand FILA and the other a more affordable option under the footlocker label. To my delight, the quality of both shorts exceeded my expectations. What truly set footlocker.it apart was their exceptional service. The delivery arrived a day earlier than expected, defying the tracking timeline I was anxiously following. This punctuality only added to my satisfaction with the entire purchasing process. So impressed was I with my experience that I couldn't help but recommend the same to a friend. He decided to take the plunge and order as well, mirroring my smooth transaction. From start to finish, there was not a single detail to fault. If you're seeking unparalleled quality and service in your online shopping endeavors, look no further than footlocker.it. Their dedication to customer satisfaction shines through in every step of the process, making every purchase a delightful experience.
E Emre
1659 days ago

Regret Turned into Remarkable Redemption: My Footlocker.it Experience

As a passionate sneaker enthusiast, my excitement knew no bounds when I stumbled upon Footlocker.it. Eager to add another gem to my collection, I navigated through the site with fervor. However, my initial enthusiasm quickly turned into disappointment and frustration. Orders went missing, customer service seemed non-existent, and I felt like I had fallen prey to a rip-off. But amidst the chaos, a glimmer of hope emerged. Determined to resolve the issue, I reached out to Footlocker.it's support team. To my surprise, they not only responded promptly but also went above and beyond to rectify the situation. Their genuine concern and dedication shone through, turning my negative experience into a testament of their commitment to customer satisfaction. Today, I stand in awe of Footlocker.it's transformation from a "trash site" to a reliable and trustworthy platform. Their redemption arc not only salvaged my faith in online shopping but also solidified their position as a brand that values its customers above all else. Thank you, Footlocker.it, for turning my regret into a remarkable redemption story that I proudly share with every sneakerhead I meet.

Introduction

Footlocker.it is an online retailer specializing in athletic footwear and apparel. With a wide selection of popular brands, competitive pricing, and a user-friendly website, Footlocker.it aims to provide a seamless shopping experience for sports enthusiasts and fashion-forward individuals. This editorial review covers various aspects of Footlocker.it, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. Extensive selection of athletic footwear and apparel.
    2. Competitive pricing compared to other retailers.
    3. User-friendly website with intuitive navigation.
    4. Frequent promotions and discounts.
    5. Diverse payment options for convenience.
  • Cons:
    1. Occasional delays in shipping and delivery.
    2. Limited availability of certain exclusive products.

User Experience

Footlocker.it offers a seamless and enjoyable user experience. The website's clean and modern design, coupled with intuitive navigation, allows customers to easily browse through the extensive product catalog. The search functionality, filters, and sorting options help users find their desired items quickly. Additionally, the mobile version of the website is responsive and optimized for on-the-go shopping.

Pricing and Value for Money

Footlocker.it offers competitive pricing on its wide range of athletic footwear and apparel. While some exclusive products may come with a premium price tag, the overall prices are comparable to other retailers in the market. Customers can find great value for their money, especially during promotional periods and seasonal sales.

Customer Service

Footlocker.it prioritizes customer satisfaction by providing efficient and responsive customer service. The customer support team is readily available to address any inquiries, concerns, or issues that customers may have. Contact options include email, phone, and chat support, ensuring multiple channels for assistance.

Product Quality and Selection

Footlocker.it offers a wide selection of athletic footwear and apparel, ensuring customers can find products that suit their needs and preferences. The website features renowned brands known for their quality and performance, guaranteeing durability and style. While product availability may vary, Footlocker.it strives to consistently offer a diverse range of options.

Website Usability

Footlocker.it excels in website usability, allowing users to navigate effortlessly. The clear layout, well-organized categories, and effective search functionality simplify the shopping experience. Filtering options allow customers to refine their search results based on size, brand, price, and other specifications, streamlining product discovery.

Returns and Exchanges

Footlocker.it provides a hassle-free returns and exchanges policy. Customers are allowed to return or exchange products within a specified timeframe, provided that items remain in their original condition with all tags intact. The website provides clear instructions and guidelines for initiating returns, making the process convenient for customers.

Promotions and Discounts

Footlocker.it regularly offers promotions and discounts, allowing customers to enjoy savings on their purchases. Seasonal sales, clearance events, and exclusive online deals are common occurrences. Additionally, the website features a dedicated section highlighting ongoing promotions and discount codes, ensuring customers can easily take advantage of cost-saving opportunities.

Reputation

Footlocker.it has established a reputable presence in the athletic footwear and apparel industry. With a track record of providing quality products and reliable customer service, the brand has garnered trust and loyalty from its customers. Positive feedback and reviews from satisfied shoppers further contribute to Footlocker.it's solid reputation.

Payment Options

Footlocker.it offers diverse payment options to cater to customer preferences. Customers can choose from various secure payment methods, including credit cards, debit cards, PayPal, and other local payment systems. The range of payment options ensures convenience and flexibility for shoppers.

Loyalty Programs

Footlocker.it operates a loyalty program for its customers, allowing them to earn rewards and benefits through their purchases. The program typically involves accumulating points for each purchase, which can then be redeemed for discounts or exclusive offers. The loyalty program enhances the overall value proposition for regular customers.

Customer Reviews

Footlocker.it values customer feedback and encourages shoppers to leave reviews on their website. These reviews offer insights into product experiences and provide guidance to potential buyers. Customers can browse through reviews to make informed decisions based on the opinions and experiences of others.

Community Involvement

Footlocker.it actively participates in community events and initiatives related to sports and wellness. The brand sponsors local sports teams, organizes charity events, and supports various nonprofit organizations. Through these activities, Footlocker.it demonstrates its commitment to making a positive impact on society.

Shipping and Costs

Footlocker.it offers shipping services to various locations. The website provides clear information regarding shipping costs, estimated delivery times, and available shipping methods. While occasional delays may occur, overall, Footlocker.it endeavors to ensure timely and reliable delivery of orders.