Users Voice for Footpatrol

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Footpatrol
Footpatrol Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 2.7 4.9 5 1 4.1
Feb 2023 5 3 3 3.4 5 5
Mar 2023 5 5 5 3.1 5 5
Line Chart for Rating of peer stores

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Detailed Footpatrol Review by

Introduction

Footpatrol is a UK-based sneaker retailer that provides a wide range of footwear, apparel, and accessories for customers who value streetwear and urban fashion. The company operates online and through stores located in London and Paris.

Pros and Cons

Pros:
  • Wide selection of sneakers, including rare and limited editions
  • Fast and reliable shipping
  • Great customer service
  • Regular promotions and discounts
Cons:
  • Slightly higher prices compared to other retailers
  • Some products have limited availability

User Experience

Footpatrol's website is user-friendly and easy to navigate. Customers can search for products by brand, category, or collection. The site also provides detailed product descriptions and images, allowing customers to make informed purchase decisions.

Pricing and Value for Money

Footpatrol's prices are slightly higher than those of other sneaker retailers. However, the company offers a wide variety of exclusive and limited edition sneakers that are difficult to find elsewhere. Overall, customers who value unique and hard-to-find sneakers will find good value at Footpatrol.

Alternatives

Some alternatives to Footpatrol include:
  • StockX
  • GOAT
  • KicksUSA

Customer Service

Footpatrol has excellent customer service, with knowledgeable and friendly staff who can assist customers with their questions and concerns. The company also provides a detailed FAQ section on its website, which covers common issues and solutions.

Product Quality and Selection

Footpatrol offers a wide range of quality sneakers from major brands, such as Nike, Adidas, and Jordan. The company also provides rare and exclusive sneakers that are difficult to find elsewhere, making it a favorite among sneaker collectors.

Website Usability

The Footpatrol website is easy to use, with a clean and modern design. Customers can easily navigate through the different sections and find the products they are looking for.

Returns and Exchanges

Footpatrol provides a hassle-free returns and exchange process, allowing customers to return their products within 14 days of purchase. The company will issue a full refund or exchange the product for a different size or color.

Promotions and Discounts

Footpatrol regularly offers promotions and discounts on products, such as seasonal sales and limited-time offers. Customers can also sign up for the company's newsletter to receive exclusive discounts and updates.

Reputation

Footpatrol has a strong reputation among sneaker collectors and urban fashion lovers. The company is known for its selection of rare and exclusive sneakers, as well as its excellent customer service.

Payment Options

Footpatrol provides various payment options, including credit card, PayPal, and Klarna financing. Customers can choose the payment method that best suits their needs.

Loyalty Programs

Footpatrol does not currently offer a loyalty program. However, customers can sign up for the company's newsletter to receive exclusive discounts and updates.

Customer Reviews

Footpatrol has generally positive customer reviews, with customers praising the company's selection of exclusive and rare sneakers, fast shipping, and excellent customer service.

Community Involvement

Footpatrol is involved in various initiatives and events related to streetwear and urban fashion. The company sponsors local events and supports up-and-coming designers and artists.

Shipping and Costs

Footpatrol provides fast and reliable shipping to customers worldwide. The company offers free shipping to UK customers for orders over £60. International shipping rates vary depending on the destination and the size of the order.