Forbiddenvancouver Reviews

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49 Reviews

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Pie-Chart Analysis

35% users rated Terrible
8% users rated Poor
20% users rated Average
29% users rated Very Good
8% users rated Excellent
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Forbidden Vancouver is a renowned company that offers unique and immersive walking tours, providing visitors with a chance to discover the hidden history of Vancouver. With a team of knowledgeable and passionate guides, they aim to bring the city's intriguing past to life, showcasing tales of prohibition, scandal, and mystery.

Pros and Cons

  • Pros:
    • Engaging and knowledgeable guides
    • Offers unique and immersive tour experiences
    • Varied selection of walking tours
    • Explores the intriguing history and hidden stories of Vancouver
    • Positive customer reviews and reputation
  • Cons:
    • Limited availability of tours
    • May not cater to all interests

User Experience

Forbidden Vancouver's website provides a user-friendly interface, making it easy for visitors to navigate and explore their range of walking tours. The website offers detailed descriptions of each tour, including duration, meeting points, and highlights. The booking process is straightforward, allowing users to select preferred dates and times, and provides clear instructions for joining the tour.

Pricing and Value for Money

The pricing for Forbidden Vancouver's walking tours is competitive compared to other similar offerings in the city. The value for money is excellent considering the quality of the tours, the expertise of the guides, and the immersive experiences provided. Additionally, the company occasionally offers promotions and discounts, making the tours even more affordable for visitors.

Customer Service

Forbidden Vancouver is known for its exceptional customer service. Their team is responsive and helpful, addressing any queries or concerns promptly. The guides are friendly and approachable, ensuring visitors feel comfortable and engaged throughout the tour. The company also values customer feedback and continually strives to improve their services based on customer suggestions.

Product Quality and Selection

Forbidden Vancouver maintains high standards when it comes to the quality of their walking tours. The guides are experts in Vancouver's history and deliver engaging narratives with enthusiasm. The selection of tours is diverse, covering a range of topics such as historic crime, secrets of Stanley Park, and Prohibition-era Vancouver. This ensures there is something of interest for various preferences and curiosities.

Website Usability

The Forbidden Vancouver website is well-designed and easy to navigate. Users can quickly find information about each tour, including schedules, meeting points, and available dates. The booking process is straightforward, with clear instructions and a secure payment system. The website also features informative blog posts and articles, enhancing the overall user experience.

Returns and Exchanges

Forbidden Vancouver has a clear and fair cancellation policy for their walking tours. Visitors can request refunds or reschedule their tours in case of any unforeseen circumstances. The company aims to accommodate such requests, provided they are made within a reasonable time frame. Detailed information about their cancellation and refund policy is available on their website.

Promotions and Discounts

Forbidden Vancouver occasionally offers promotions and discounts on their walking tours. These discount offers provide visitors with an opportunity to experience their engaging tours at a reduced price. The company announces these promotions on their website and through their mailing list, ensuring interested individuals can take advantage of these special deals.


Forbidden Vancouver has established a strong reputation for providing exceptional walking tours that delve into the city's hidden history. Numerous positive customer reviews highlight the company's commitment to delivering engaging and informative experiences. Their reputation as a reliable and knowledgeable tour provider has made them a popular choice among locals and tourists alike.

Payment Options

Forbidden Vancouver offers various payment options to ensure convenient booking for their customers. Visitors can make payments securely through the website using major credit cards or electronic payment methods. The secure payment system ensures the safety of personal and financial information shared during the booking process.

Loyalty Programs

Currently, Forbidden Vancouver does not have a structured loyalty program in place. However, the company values its customers' loyalty and provides consistent high-quality experiences to encourage repeat visits. Visitors can explore different tours offered by the company to continuously discover new aspects of Vancouver's intriguing history.

Customer Reviews

The customer reviews for Forbidden Vancouver are overwhelmingly positive. Visitors appreciate the expertise and enthusiasm of the guides, the immersive storytelling, and the opportunity to uncover the hidden stories of the city. The company's commitment to customer satisfaction is evident through the consistently positive feedback received from those who have experienced their walking tours.

Community Involvement

Forbidden Vancouver actively engages with the local community, participating in events and initiatives that promote Vancouver's history and culture. The company collaborates with local organizations and historians to ensure the accuracy and authenticity of their tours. Their commitment to community involvement enhances the holistic experience they provide to visitors.

Shipping and Costs

Since Forbidden Vancouver offers walking tours, there is no shipping involved. The costs are transparently outlined on their website, including any additional fees or charges. Visitors can confidently book their preferred tours, knowing exactly what to expect in terms of costs and what is included in each package.