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FORDAYS is an online sustainable clothing store that offers trendy and affordable basics for men and women. Launched in 2018, the company aims to reduce the environmental impact of fast fashion by creating high-quality, long-lasting clothing made from sustainable materials.
Pros and Cons
Pros:
- Affordable prices
- Sustainable materials
- Wide range of sizes
- 365-day wear guarantee
- Free shipping on orders over $75
Cons:
- Limited selection of styles
- Not all products are sustainably made
- No physical store locations
User Experience
FORDAYS website has a simple and easy-to-use interface that allows customers to navigate, search and filter products easily. It offers clear product descriptions and provides information on materials, production methods, and sustainability features. The website also offers a 365-day wear guarantee, which shows the company's commitment to customer satisfaction.
Pricing and Value for Money
FORDAYS offers affordable prices for high-quality and sustainable clothing. The prices range from $32 for a t-shirt to $55 for a sweatshirt. The pricing is competitive when compared to other sustainable fashion brands in the market. Additionally, the 365-day wear guarantee provides customers with a high return on investment, as they can wear their clothing for an entire year without worrying about wear and tear.
Alternatives
Some sustainable fashion brands that offer similar products to FORDAYS include Patagonia, Eileen Fisher, and Pact Apparel.
Customer Service
FORDAYS offers great customer service, including a 365-day wear guarantee, easy returns and exchanges, and responsive customer support. Customers can reach out to the company through email or phone, and the team responds quickly and efficiently.
Product Quality and Selection
FORDAYS offers high-quality and sustainable basics, including t-shirts, sweatshirts, and socks. The materials used are organic cotton, recycled polyester, and Tencel lyocell. The selection of styles is limited, but the company is continually releasing new designs and colors.
Website Usability
The FORDAYS website is user-friendly and easy to navigate. The site is well-organized, and the products are listed with clear descriptions and images. The site also provides information about the company's sustainability practices and ethical production methods.
Returns and Exchanges
FORDAYS offers a 365-day wear guarantee, which means customers can return or exchange their clothing within this period. The company also offers free returns and exchanges, making it easy for customers to shop with confidence.
Promotions and Discounts
FORDAYS offers promotions and discounts periodically, including seasonal sales and discounts for first-time buyers. Customers can also earn discounts by referring their friends to the website.
Reputation
FORDAYS has a positive reputation in the sustainable fashion industry. The company places a strong emphasis on sustainability, ethics and transparency, and high standards of quality.
Payment Options
FORDAYS accepts major credit cards, PayPal, and Klarna. Klarna provides customers with a flexible payment option by allowing them to pay for their purchases in installments over time.
Loyalty Programs
FORDAYS does not offer a loyalty program, but customers can earn discounts by referring their friends to the website.
Customer Reviews
FORDAYS has positive customer reviews on its website and social media platforms. Customers express satisfaction with the quality and fit of the clothing, as well as the company's sustainability practices.
Community Involvement
FORDAYS is committed to sustainable and ethical practices and prioritizes community involvement. The company donates a portion of its profits to environmental causes and has partnered with local nonprofits to support sustainability and social justice efforts.
Shipping and Costs
FORDAYS offers free shipping on orders over $75. Shipping costs for orders below $75 range from $7 to $10. The company ships to the United States and Canada, with delivery times ranging from 3 to 7 days.
Review Description: Customer service is awful. There is no way to talk to a person. When you email them a problem they will email you back days later that they already did something you didn’t ask them to do that think you will like but they never asked you if you want. For me they initiated a return I didn’t ask for on a package I hadn’t even received yet which meant I had less time to make a decision on the return and get the package in the mail than I would per the policy on their website.
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Reviewer Name: Dani Wilson
Review Submission Date: 2022-11-01
Review Title: Abysmal customer service
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Review Description: I've ordered recycling bags from For Days without issue prior to my last interaction, so I'll put an extra star for that. I ordered 4 recycling bags back in September, and waited a few weeks without any shipping updates. I reached out to support and waited a few days, never got a response back. Still no shipping updates after almost three weeks. I had to file a charge dispute with Paypal before they FINALLY shipped my things, and of course they forgot the shipping labels. Absolutely unacceptable, I shouldn't have to file disputes to get my things.
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Reviewer Name: Ken
Review Submission Date: 2022-09-10
Review Title: Terrible communication!
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Review Description: Really poor communication. I sent an email to return a product, and they never got back to me. When they did, they said the item was ineligible because it was a final sale, but no where was that stated. I had to go through my bank to dispute the charge because their customer service is so poor. Stay away!
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Reviewer Name: Lindsey
Review Submission Date: 2022-08-30
Review Title: THIS IS A SCAM - DON’T FALL FOR IT
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Review Description: I placed an order a month ago. There was no update after a week, so I reached out to their customer service department. Their email response was that I would receive a response in 1-2 business days. This never happened, so after another week, with follow up emails, I reached out via Instagram and was told they would follow up. That was two weeks ago. I still have no confirmation of shipment or even any update, despite them taking my money. This is a scam, and I feel so ridiculous for falling for it.
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Reviewer Name: Andrea
Review Submission Date: 2022-07-02
Review Title: Don't do it
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Review Description: Don't do it. I tried the $20 bag and even contacting customer service did not make a difference.
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Reviewer Name: gigi
Review Submission Date: 2022-02-18
Review Title: TERRIBLE customer service
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Review Description: TERRIBLE customer service. Impossible to get in touch with them. Can't call on the phone. Website doesn't work properly and I had several issues with closet cash not working. Can't believe I wasted money on take back bags only to deal with their horrible infrastructure and cheap items. 0/10000
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Reviewer Name: sata
Review Submission Date: 2022-02-01
Review Title: package lost in shipping
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Review Description: package lost in shipping. in reading review this seems to happen an unreasonable number of times, how is that possible?
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Reviewer Name: anon
Review Submission Date: 2021-05-28
Review Title: great company
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Review Description: great company, great concept, great design, great materials, most excellent customer service !!!!!!!
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Reviewer Name: Denise Holbrook
Review Submission Date: 2021-05-27
Review Title: Worth it.
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Review Description: For Days is my go-to for all my basics.
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Reviewer Name: Pepper
Review Submission Date: 2021-05-27
Review Title: bad experience all around -- buy ethically elsewhere
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Review Description: My parcel never showed up — it was lost for an entire month and finally I had to reach out to find out what happened. Additionally, I did a Take Back Bag... and have never heard another thing about it. It's been over a month. Who knows where all those clothes went! Also, the clothing I received was HORRIBLE quality and their exchange/return system is absolutely ridiculous and impossible to navigate.