Users Voice for Foreo

2% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
97% users rated Excellent
Pie Chart Review Representation for Foreo
Foreo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Aug 2019

Last updated by on 08 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 5 4.5 1.2 3.8 5 4.4
Oct 2022 4.8 4.7 1.3 4.2 5 4.6
Nov 2022 4.8 4.2 1.4 2.8 3.8 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 4.7 3.3 1.4 3.4 5 3.6
Line Chart for Rating of peer stores

foreo.com

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Detailed Foreo Review by

Introduction

Foreo.com is a website that sells high-quality beauty and wellness products that are designed to transform the way people look and feel. The site features a wide range of innovative products ranging from facial cleansing devices, anti-aging devices, and electric toothbrushes to eye massagers and anti-acne treatments. Foreo is known for its innovative and technology-driven approach to personal beauty and wellness, and their products are designed to offer a more effective and efficient alternative to traditional beauty products.

Pros and Cons

One of the significant advantages of Foreo is that their products are based on advanced technology and science, which means they are usually more effective than traditional beauty products. Some of the other pros of Foreo include their high-quality products and excellent customer service. However, one of the cons of Foreo is that their products are more expensive than other beauty products in the market.

User Experience

Foreo.com has a user-friendly interface that is easy to navigate, and users can access various features of the site without much difficulty. Users can conveniently browse products by type, brand, or price, and the site is optimized for mobile devices, so users can shop on the go. The site also features numerous customer reviews, which users can access to gain insights on different products.

Pricing and Value for Money

Foreo products are typically more expensive than traditional beauty products, but they are often more effective and efficient. The site offers various pricing options that cater to different budgets, and users can find high-quality products at affordable prices. Overall, Foreo offers good value for money, and users should consider investing in their products, especially if they are looking for innovative and effective beauty and wellness products.

Alternatives

Some of the alternatives to Foreo include Clarisonic, Philips Sonicare Toothbrush, and Oral B Electric Toothbrush. These brands offer similar products, but Foreo is known for its innovative and technology-driven approach to personal beauty and wellness, which makes it stand out from other brands.

Customer Service

Foreo offers excellent customer service, and users can access various resources on the site, including Frequently Asked Questions (FAQs), product manuals, and video tutorials. Users can also contact the customer support team via email, phone, or live chat, and the response time is usually fast.

Product Quality and Selection

Foreo offers high-quality products that are based on advanced technology and science, and users can choose from a wide range of products to suit their needs. The products are designed to be effective and efficient, and users can expect significant results within a short time.

Website Usability

Foreo.com has a user-friendly interface that is easy to navigate, and users can find the features they need quickly. The site is optimized for mobile devices, and users can shop on the go without any difficulty.

Returns and Exchanges

Foreo offers a hassle-free return policy, and users can return products within 14 days of receipt. The products must be in their original packaging and in excellent condition, and users should contact customer support before initiating a return. Foreo offers an exchange option as well, and users can choose a different product if they are not satisfied with the one they receive.

Promotions and Discounts

Foreo offers various promotions and discounts on the site, and users can access them by subscribing to their newsletter or checking the site regularly. The site offers occasional discounts during holidays and special events, and users can also get free samples and gifts with certain purchases.

Reputation

Foreo has a good reputation in the market, and many people trust their products because of their innovative and technology-driven approach to personal beauty and wellness. The site has numerous positive reviews from satisfied customers, and their products have been featured in various beauty and wellness magazines.

Payment Options

Foreo offers various payment options, including credit and debit cards, PayPal, and Apple Pay. Users can choose the option that works best for them, and the checkout process is secure and efficient.

Loyalty Programs

Foreo offers a loyalty program called the "Luna League," which rewards users with discounts, free products, and other benefits. Users can join by creating an account on the site and earning points by engaging with the site and making purchases.

Customer Reviews

Foreo features numerous customer reviews on the site, and users can access them to gain insights on different products. The reviews are honest and detailed, and they can help users make informed decisions when shopping on the site.

Community Involvement

Foreo is involved in various charitable causes and initiatives, including fighting pollution and supporting women's health. The site features information on their initiatives, and users can also donate to these causes through the site.

Shipping and Costs

Foreo offers free shipping on all orders, and users can expect to receive their products within 2-4 working days. The site also offers expedited shipping options for users who need their products quickly. Users can track their orders on the site, and the site offers international shipping to various countries.

Foreo Recent User Reviews

User Rating

5 stars

570

4 stars

12

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Reviewer Name: Novi3mbr3

Review Submission Date: 2022-12-14

Review Title: I couldn't ask for better customer service!
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Review Description: I couldn't ask for better customer service! Thanks to Clark who helped and guided me step by step with such a nice and kind attitude. I am grateful that I chose FOREO and definitively would do again, i feel that they value me as customer, and that they value their brand as well. I only wrote because my BF said I couldn’t loose anything, but wasn’t hopping for much, and then I got an amazing response and experience! I thank Clark and all the Foreo Team as I wait for my Luna fofo replacement arrival! Cheers!

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Reviewer Name: Monika Novak

Review Submission Date: 2022-12-13

Review Title: Stuck in cart but resolved in an instant
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Review Description: A few days ago, I created an order that got stuck in the cart. My card was charged but the order didn't go through. I contacted customer support regarding this issue, and within an hour, this problem got resolved. My order got accepted and they notified me with an update. Amazing CE. I was right in choosing FOREO. :)

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Reviewer Name: Paola Valencia

Review Submission Date: 2022-12-12

Review Title: Carrying Costumer Service
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Review Description: The Foreo Costumer Service is unmatchable. I experience issues with my order and they are taking care of me with Alex's help I am patiently waiting on mu UFO mini 2. I truly appreciate a brand that understands things can happen and make it up to their costumers. My loyalty is now higher because we buy experiences and wish for the best results. It is giving not disappointment! Very appreciatively, First time costumer

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Reviewer Name: Alice Chan

Review Submission Date: 2022-12-12

Review Title: Worst shopping experience
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Review Description: Worst shopping experience. Place order on 4 Dec. Till 12/12 haven't shipped. CS told me it will ship next few days and need 5 more days for delivery. Return and refund request me to pay the shipping cost. Can't cancel the order even Foreo delayed everything. Hope will see that next year.

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Reviewer Name: Vedrana Uzelac

Review Submission Date: 2022-12-12

Review Title: Paige was really helpful with the issue…
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Review Description: Paige was really helpful with the issue I had with the order.It was easy talking to her and she solved the issue faster than anticipated.I am very happy

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Reviewer Name: Alice

Review Submission Date: 2022-12-12

Review Title: Jeremy is the best
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Review Description: Jeremy is the best! English is not my native language, but Jeremy still patiently answered to all my questions! Thanks to FOREO for such a great employees like Jeremy

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Reviewer Name: KNA

Review Submission Date: 2022-12-11

Review Title: Awesome customer service
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Review Description: Had a great experience with Teo, a great turnaround time and was able to assist with my issue. Overall best client service especially during the winter holiday season one of busiest time of the year.

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Reviewer Name: Tina Merwati

Review Submission Date: 2022-12-10

Review Title: I am very impressed with the customer…
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Review Description: I am very impressed with the customer service. I had issue with my shipment and dropped them an email. Their reply was very fast and prompt.Not only top notch customer service that they have provided. This is my 2nd purchase with Foreo and their product is really amazing. The result can be seen immediately. Bear and UFO are brilliant products that they have invented.

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Reviewer Name: Christine Katz

Review Submission Date: 2022-12-09

Review Title: Not just I love FOREO products but also…
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Review Description: Not just I love FOREO products but also their customer service. They responded to my request quickly and resolved the issue professionally. I already purchased more FOREO products for my friends and family after experiencing how great they are. ??

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Reviewer Name: Carolina Garcia Acosta

Review Submission Date: 2022-12-09

Review Title: Clark from customer service was…
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Review Description: Clark from customer service was amazing! He was able to help me with my request! Thank you Foreo for having a support team that puts customers first. I love your products and your amazing customer service! Thank you!