Users Voice for Forevernew

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Forevernew
Forevernew Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 5 1 1.5 2.6
Feb 2023 5 5 1.8 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Forevernew Review by

Introduction

Forever New is an Australian fashion brand that operates worldwide, including India. They provide various styles of clothing and accessories, including dresses, tops, skirts, trousers, bags, jewellery, and shoes. Forever New India's website, forevernew.co.in, offers a wide range of products, with frequent promotions and discounts. This editorial review will provide a comprehensive insight into the various aspects of Forever New India's e-commerce platform.

Pros and Cons

Pros:
  • Wide range of products
  • Responsive and user-friendly website
  • Low delivery costs and fast shipping times
  • Excellent customer service and support
  • Free returns and exchanges policy
Cons:
  • Higher prices compared to some other brands
  • Limited size options for some products

User Experience

Forever New India's website offers an excellent user experience, with a responsive and user-friendly layout, easy navigation, and clear category sections. The products are displayed with clear and high-quality images, detailed descriptions, and sizing information. The website also provides a wishlist feature where users can save their favourite items to purchase later.

Pricing and Value for Money

The prices of Forever New India's products are relatively high compared to some other brands, but they provide excellent value for money. The brand's products are of high quality and are built to last, making them a good investment for one's wardrobe.

Alternatives

Forever New India's main alternatives are other fashion brands that cater to similar audiences, such as Zara, H&M, Mango, and ASOS. Customers can also find a wide variety of fashion brands on popular e-commerce platforms like Amazon and Flipkart.

Customer Service

Forever New India provides excellent customer service, with a support team available 24/7 to answer queries and resolve issues. The brand also provides a live chat feature on their website for instant support.

Product Quality and Selection

Forever New India's products are of high quality, with attention to detail and excellent craftsmanship. The brand provides an extensive range of products, with new collections launched regularly.

Website Usability

Forever New India's website is user-friendly, with easy navigation and clear category sections. The website also provides a search bar to help users find specific products quickly. The website is responsive, meaning it works on different screen sizes and devices.

Returns and Exchanges

Forever New India provides a free return and exchange policy within 30 days of purchase, provided the products are in their original condition and packaging.

Promotions and Discounts

Forever New India provides frequent promotions and discounts, especially during festive seasons and special occasions. Customers can find discounted products in the sale section of the website.

Reputation

Forever New India has an excellent reputation among its customers, known for its high-quality products, excellent customer service, and frequent promotions and discounts. The brand also has a strong presence on social media platforms like Facebook and Instagram, where customers can interact with the brand and stay updated with new products and promotions.

Payment Options

Forever New India provides various payment options, including credit and debit cards, net banking, and cash on delivery.

Loyalty Programs

Forever New India does not have a loyalty program currently.

Customer Reviews

Customers can leave reviews for products on Forever New India's website, providing valuable insights for potential buyers. The brand has an average rating of 4.5 stars out of 5, indicating high customer satisfaction levels.

Community Involvement

Forever New India is involved in various social and environmental initiatives, including supporting education for underprivileged children and reducing its environmental impact by using sustainable materials and reducing waste.

Shipping and Costs

Forever New India provides low delivery costs and fast shipping times, with free delivery on orders above a certain amount. The brand also provides express delivery options for urgent orders for an additional fee. In conclusion, Forever New India provides an excellent e-commerce platform with a wide range of high-quality products, excellent customer service, and frequent promotions and discounts. Although the prices of the products are relatively higher than some other brands, the value for money is excellent. Overall, Forever New India is a brand worth considering for those looking for high-quality and stylish fashion options.