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Review article published on: 13 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Apr 2022 5 5 4.9 1 5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4.9 5 4.5 2.9
Jul 2022 5 3.9 4.8 1 4.9 2.7
Mar 2023 5 4 4.8 1 4.8 2.8
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Detailed Formaldressshops Review by

Introduction: is an online retailer of formal dresses, catering to bridesmaids, prom-goers, and other special occasions. Their impressive selection of dresses includes a wide range of styles, colors, and sizes, accommodating preferences and budgets of all kinds. The website claims to offer both quality and affordability, making it an accessible choice for anyone in search of a dress for their upcoming event. In this editorial review, we will delve into the website's various aspects, including its pros and cons, user experience, pricing, value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pro: Wide selection of formal dresses Pro: Affordable price range Pro: User-friendly website Con: Limited options for customization Con: Limited information about the company

User Experience:

Navigating through is smooth and easy. The website has a minimalist design, making it easy to find the information you need. The main page displays the latest formal dresses, followed by various categories and filters for easy browsing. The search bar is prominently displayed at the top, making it easier to find a particular dress. One drawback is that there are no customization options for dresses, which might be an issue for those looking for specific alterations.

Pricing and Value for Money: offers a wide range of dresses, with prices ranging from $75 to $350. The price range is affordable and accessible for those with modest budgets. Also, the website has a dedicated section for clearance items, where you can find various dresses at discounted prices. The value for money is good, considering the quality of the dresses for the price paid.


There are several other online retailers similar to, such as Azazie, Lulus, and JJ’s House. These retailers have similar selections of formal dresses, and some offer customization options. However, the competitive pricing and the straightforward website design make a great option for those seeking a hassle-free experience.

Customer Service: has a dedicated customer service team that is available to help customers with any issues or questions. You can contact them through email or chat, and they promise to respond within 24 hours. They also have an FAQ section that addresses common questions, and a size chart to help you choose the right size. Overall, customer service seems to be efficient, reliable, and supportive.

Product Quality and Selection:

As mentioned earlier, has a diverse selection of formal dresses in various styles, colors, and sizes. The dresses seem to be of good quality, made from quality materials and constructed to last. However, since the site does not offer customization options, finding the perfect dress might take a bit more effort. Nevertheless, their reasonable price range and variety of styles make an excellent choice for those looking for a hassle-free shopping experience.

Website Usability: has a user-friendly website, making it easy for customers to find the dress they are looking for. The website is designed to be visually appealing, yet fast-loading and simple to navigate. The search bar and filtering options make the shopping experience even more comfortable. Overall, the website's usability deserves praise for being minimalistic yet effective.

Returns and Exchanges: accepts returns and exchanges within seven days of delivery, provided that the dress is unworn, unaltered, and in its original packaging. The customer must bear the shipping costs for returns and exchanges. The website has a detailed return policy section that explains the process and conditions in detail. Moreover, the customer service team seems to be available to help with any queries or issues.

Promotions and Discounts:

The site offers ongoing discounts on some dresses, and a dedicated clearance section is available. Besides, the company has several seasonal sales and offers various promotions throughout the year. These deals can save customers a significant amount of money while still receiving a quality dress.

Reputation: has mixed reviews from customers, with some praising the selection and quality of dresses while others have had issues with customer service or delivery times. However, overall reviews show an above-average rating, indicating that the website is worth considering when searching for formal dresses. The company also has a presence on various social media platforms, indicating an active interest in engaging its customers and enhancing the overall experience.

Payment Options: accepts various payment options, including PayPal, credit cards, and debit cards. The website uses SSL encryption to ensure secure transactions, giving customers peace of mind while making their purchases.

Loyalty Programs:

The website does not have any dedicated loyalty programs for customers that make regular purchases. However, it offers periodic promotions and discounts for subscribers to the mailing list.

Customer Reviews:

Customer reviews can be found on the website and various other review sites. Customers have had varying levels of success with, with some praising the affordable prices and quality of the dresses, while others have had issues with the delivery or customer service. Overall, customer reviews show a higher than average rating on the site.

Community Involvement: does not seem to have any dedicated community involvement initiatives, such as donations or collaborations with non-profit organizations.

Shipping and Costs: offers free shipping for orders over $100, with an estimated delivery time of 15-25 days. The website also offers expedited shipping options for an additional cost. Shipping costs for orders under $100 are calculated at checkout. However, international shipping costs are not specified on the website.

Conclusion: offers an impressive selection of formal dresses at an affordable price range. The website is designed to be easy to use, and customer service seems to be reliable and efficient. The website lacks customization options, but the quality of the dresses for the price paid is good. Overall, is a viable option for those seeking an accessible and non-complicated shopping experience.

Formaldressshops Recent User Reviews


Reviewer Name: Johanna Jimenez

Review Submission Date: 2016-04-28

Review Title: Great store
Customer Support   



User Interface          


Review Description: My friend bought me a suit from this place for their sister's wedding because I was "taking too long" even though the wedding was still 3 months away. I've never bought a suit online so I thought it was a horrible idea, but it fit great and I was shocked when they told me in was only $150 cause it seems like good quality to me.



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