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S
SK.
Unmatched Service at Forstinger-Purkersdorf: A Salute to the Exceptional Team
Stepping into Forstinger-Purkersdorf feels like entering a realm of unparalleled customer service. The consistent presence of the same dedicated team members exudes a sense of familiarity and trust. Their unwavering friendliness and willingness to go above and beyond to assist customers is truly commendable. Every interaction with this team leaves a lasting impression of professionalism and genuine care. Their proactive approach to helping customers demonstrates a level of dedication that is rare to find elsewhere. It's exactly what exceptional service should be – warm, helpful, and always with a smile. Forstinger-Purkersdorf sets a benchmark for excellence in customer service, and the team's commitment to ensuring a positive experience for every visitor is truly inspiring. Thank you for consistently meeting and exceeding expectations. Your exceptional service is a shining example of how a team's dedication can make all the difference. J
Jonas Göhsler
Kundenservice = nicht existenz
Exceptional Customer Service Experience at Forstinger.com I recently had an incredibly positive experience with Forstinger.com's customer service team and felt compelled to share it. I initially encountered an issue with an advertised promotional price not being applied to my purchase, resulting in me being charged more than expected. Anxious about the situation, I reached out to their customer service team, unsure of what to expect. To my surprise and delight, I was met with a customer service representative who not only listened to my concerns patiently but also took proactive steps to resolve the issue promptly. Despite spending some time in the phone queue, the level of attentiveness and professionalism I experienced during the conversation was truly exceptional. The representative acknowledged my frustration, validated my concerns, and swiftly rectified the pricing discrepancy without any hesitation. This proactive and empathetic approach to customer service left a lasting impression on me and reaffirmed my confidence in Forstinger.com as a company that values its customers. Their genuine commitment to customer satisfaction undoubtedly set them apart in the current digital marketplace. Thanks to their swift resolution, I not only saved the amount that was initially overcharged but also felt genuinely appreciated as a customer. It's rare to come across such outstanding customer service, and for that, I'm incredibly grateful. I'll undoubtedly continue to support Forstinger.com and recommend them wholeheartedly to anyone seeking a reliable and customer-centric shopping experience. Here's to a company that not only delivers quality products but also prioritizes their customers' satisfaction at every turn. Thank you, Forstinger.com, for going above and beyond to make things right. Sincerely, J
Jonas Göhsler
Customer Care Masterclass: Turning Disappointment into Satisfaction
As a recent customer of forstinger.com, I initially felt disheartened by what seemed like a lack of customer service. After spending a grueling 1 1/2 hours in a fruitless wait on the helpline, my frustration peaked upon realizing that we had not received the promised promotional price, resulting in an unexpected overcharge of 60 Euros. Initially, I was ready to write off the entire experience as a loss. However, I must commend the team at Forstinger for their exceptional response to my concerns. Upon reaching out to them about the ordeal, their customer care team went above and beyond to rectify the situation. Not only did they promptly refund the excess amount but also offered a heartfelt apology for the inconvenience caused. This experience taught me that true customer care goes beyond just resolving issues; it's about turning disappointments into opportunities to exceed expectations. Forstinger's stellar response transformed my initial dissatisfaction into a sense of appreciation and loyalty towards their brand. I am now a happy and satisfied customer, grateful for their proactive approach towards ensuring customer satisfaction. Thank you, Forstinger, for showcasing what excellent customer service truly means. Your actions have not only restored my faith in your brand but have also turned me into a loyal advocate for your exceptional service. M
Mario Cernec
An Honest Review: False Repairs and Unfriendly Service
I felt compelled to share my recent experience with forstinger.com. As a longtime customer, I took my car in for inspection in October. After the evaluation, I was told that the rear brakes had a severe issue and was quoted 450 euros for the repair. This raised red flags for me, as I had replaced the brakes just a year ago during a service. Seeking a second opinion, another workshop confirmed that everything was in perfect working order. Puzzled by the discrepancy, I scheduled a follow-up inspection at Forstinger. Strangely, this time everything was suddenly deemed to be in perfect condition. It made me wonder if my car wasn't thoroughly examined the first time. No additional repairs were conducted, and the brakes weren't replaced. When I discussed this with the workshop manager/mechanic, I was simply told to come back next year for the same issue. What for? I was left utterly disappointed. Regrettably, I can no longer trust Forstinger. It feels like they care more about taking money from customers than providing genuine, friendly service. M
Mario Cernec
An Honest Testimonial: Uncovering a Disappointing Experience at Forstinger
After years of being a loyal customer at forstinger.com, my recent experience left me questioning the integrity of their services. When I took my car in for inspection in October, I was shocked to receive a quote of 450 Euros for rear brake repairs, despite having serviced them just a year prior. This discrepancy prompted me to seek a second opinion elsewhere, where I was assured that everything was in order. Upon returning to Forstinger for a reevaluation, suddenly, there were no issues found – leaving me puzzled and frustrated. Was my car not properly assessed the first time? No further repairs were done, and the brakes were not replaced as initially suggested. In a conversation with the workshop manager, their casual response only added to my concerns and doubts about their practices. It's disheartening to feel like a customer's trust and well-being are not a priority. Sadly, I have decided to part ways with Forstinger for good. It's a disappointing realization that customer service and transparency are lacking in their approach. P
Pinta
Allgemein eine gute Beratung und ein…
Exceptional Service and Expertise at Forstinger I can't speak highly enough of the exceptional service I received at Forstinger. From the moment I walked in, I was met with a warm and friendly demeanor that immediately put me at ease. The staff member who assisted me in the workshop was incredibly knowledgeable and took the time to thoroughly explain everything, ensuring I left feeling confident and informed. The genuine care and attention to detail that the team demonstrated truly set them apart. I felt valued as a customer, and their dedication to providing top-notch service was evident in every interaction. From the initial consultation to the completion of the work, the level of expertise and professionalism was truly impressive. I can confidently say that I have found my go-to place for any future automotive needs. Forstinger has earned my trust and loyalty through their outstanding service and genuine commitment to customer satisfaction. I would highly recommend them to anyone seeking expert advice and reliable assistance. Thank you, Forstinger, for an exceptional experience. P
Pinta
A Genuine Experience: Exceptional Customer Service and Expertise at Forstinger
My experience with Forstinger has been nothing short of exceptional. From the moment I walked in, I was greeted with warmth and professionalism. The staff member not only provided me with in-depth and valuable advice but also went above and beyond to ensure that I felt confident and informed about the services I needed. Furthermore, the expertise of the workshop staff member was truly commendable. Their meticulous attention to detail and dedication to their craft was evident in the impeccable work they performed on my vehicle. I left the workshop feeling reassured, knowing that my vehicle had been in the hands of a true professional. Additionally, the personal touch of the heartfelt greeting from Trauersdorf truly made me feel valued as a customer. It's these small gestures that set Forstinger apart and create a lasting impression. Thank you, Forstinger, for the outstanding service and genuine care. I highly recommend Forstinger to anyone seeking not only top-notch expertise but also a heartfelt and personalized experience. S
said love
Artikel online bestellt
I recently had the pleasure of ordering an item from forstinger.com, and I must say that my experience was less than satisfactory. When I arrived at the store to pick up my item, the only staff member available seemed overwhelmed and unfamiliar with the product. This resulted in a 30-minute wait as he mistakenly tried to give me the wrong item not once, but twice. To make matters worse, the employee did not offer an apology or any form of acknowledgment of the inconvenience. It was a disappointing and frustrating experience, to say the least. However, I must mention that the product itself was of good quality, and I appreciate the convenience of ordering online. While I am happy with the item I purchased, the customer service aspect left much to be desired. I hope that forstinger.com addresses these issues to provide a more seamless and welcoming experience for customers in the future. S
said love
Unforgettable Online Shopping Experience at forstinger.com
After placing an order on forstinger.com, I had an unforgettable experience with their pickup service at the store. Although the online ordering process was smooth, the pickup at the store was not as seamless. The sole employee at the pickup point seemed overwhelmed and unfamiliar with the product, resulting in an extended 30-minute wait. Despite the inconvenience, I was disheartened by the lack of apology or any form of acknowledgment from the staff. This experience left me feeling undervalued as a customer. J
Johann Gepp
Mein Bruder kaufte sich vor 3 Jahren…
I just had to share my experience with Forstinger Stadlau. About three years ago, my brother bought a moped from the store in 2230. Unfortunately, the seller there was less than honest, refusing to sell what we wanted and only pushing the expensive options. Frustrated, we decided to try the Forstinger Stadlau store instead. The moped, however, began to malfunction shortly after the purchase. When my brother approached the 2230 branch, they dismissed his concerns, insinuating that he was imagining things. Fast forward to this year, and the moped had become so difficult to ride that I decided to take matters into my own hands. I visited the Stadlau store and they were incredibly helpful. A simple service resolved the issues and the moped now runs perfectly. Turns out, the 2230 branch had tried to convince my brother that he needed an expensive new carburetor when it wasn't necessary at all. Thank you, Stadlau team, for your honesty and genuine help. You truly deserve all the praise and stars. J
Johann Gepp
Reviving Trust and Riding Smoothly Again: A True Story of Exceptional Service from Forstinger Stadlau
I am thrilled to share my heartfelt experience with Forstinger Stadlau that completely turned things around for my brother and his troublesome moped. Three years ago, he purchased a moped from a different location that instantly started giving him problems. Despite seeking assistance at another Forstinger store in Bezirk 2230, he was met with indifference and dismissal, leaving him frustrated and helpless. Feeling disheartened, we decided to give Forstinger Stadlau a chance, and it was a decision that we will always be grateful for. The team at Stadlau not only listened attentively to our concerns but also went above and beyond to rectify the issues with the moped. What the other branch dismissed as a need for a new carburetor turned out to be a simple service requirement, expertly identified and fixed by the dedicated staff at Stadlau. The difference in service quality and genuine care between the two branches was like night and day. Forstinger Stadlau not only restored our faith in their brand but also ensured that the moped now runs smoothly, providing my brother with the reliable mode of transportation he had initially sought. To the outstanding team at Forstinger Stadlau, your professionalism, expertise, and customer-centric approach have truly earned you all the stars in the sky. Thank you for going the extra mile to deliver exceptional service and for restoring our trust in your brand. We couldn't be happier with the outcome! W
WoMo
Forstinger.com – Exceptional Customer Service and Quality Products!
I recently had the pleasure of using forstinger.com for my car's tire servicing needs, and I have to say, the experience was nothing short of exceptional. The transition from winter to summer tires was seamless, and the expertise of the staff was evident throughout the process. During the tire change, a technician noticed that one of my tires had sustained damage and couldn't be safely mounted. As a result, they made the decision to keep the winter tires on one axle, ensuring my safety on the road. Despite the additional work required, I was pleasantly surprised by the reasonable pricing for the services provided. The transparency and fair pricing policy were truly commendable. What truly stood out to me was the exceptional customer service. The staff handled my concerns with utmost professionalism and empathy, ensuring that I left their facility feeling valued and satisfied. I highly recommend forstinger.com to anyone in need of reliable automotive services. Their commitment to customer satisfaction and dedication to quality sets them apart from the rest. I will definitely be returning for all my future automotive needs. Thank you, forstinger.com, for an outstanding experience! W
WoMo
Forstinger.com Delivers Poor Service and Overcharges
After experiencing a disappointing service at forstinger.com, I feel compelled to share my experience. We went to have our vehicle's tires switched from winter to summer ones. To our dismay, the technician only noticed a damaged tire after completing the job, leaving us with winter tires on one axle. Despite this, we were charged approximately 74 euros for a simple tire swap, which is excessive in itself. Several days later, when we wanted to install new tires, we were asked for an additional 150 euros. In total, they expected us to pay around 225 euros for four tire changes. When I raised my concerns, the response was dismissive, displaying a complete lack of customer service. It's no surprise that this company is on the brink of bankruptcy. It would be a positive development for consumers if this exploitative business ceased to exist. H
Hubert Preyssl
Nie wieder Forstinger Kfz Werkstatt
A Turning Point in My Auto Repair Experience After a disappointing visit to Forstinger Kfz Werkstatt, I was filled with skepticism. During a routine check for the Pickerl in Gänserndorf, they pointed out a serious issue with my parking brake. Feeling uneasy about their diagnosis, I decided to seek a second opinion at another workshop. To my surprise, the new mechanics found no faults with my brakes and reassured me that everything was functioning perfectly. The situation took an even more frustrating turn when Forstinger insisted that I pay for a second inspection before considering a refund. This experience with Forstinger was disheartening, to say the least. However, it opened my eyes to the importance of finding a reliable and trustworthy auto repair shop. The contrasting service I received from the second workshop was a breath of fresh air, allowing me to return to the road with confidence in the safety of my vehicle. Needless to say, I will not be returning to Forstinger in the future. H
Hubert Preyssl
Forstinger Auto Shop – A Disappointing Experience Turned Into a Valuable Lesson
Sharing my recent encounter with Forstinger’s Kfz Werkstatt feels necessary to caution others about the importance of trust in car repairs. Visiting the branch in Gänserndorf for my vehicle's inspection revealed a severe issue with the parking brake, a worrisome discovery. Upon their insistence to fix it immediately on-site, my intuition raised red flags, prompting me to seek a second opinion. Taking my car to another reputable workshop the next day for a thorough brake assessment yielded surprising results – no faults detected, confirming the flawless functionality of all brakes. However, the ordeal continued as Forstinger demanded payment for a follow-up appointment to reevaluate, promising a refund only after a comprehensive inspection, leaving me in a frustrating loop of uncertainty and additional costs. This unsettling experience has taught me the invaluable lesson of discernment and the significance of choosing a trustworthy auto service provider. While the setbacks were disheartening, the clarity and integrity found elsewhere reinforce my decision: I will not be returning to Forstinger for future automotive needs.
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