Introduction
Forthglade.com is a UK-based online store that specializes in producing natural pet food, made with 100% of the finest ingredients. The company’s main focus is on providing high-quality products that are both healthy and nutritious for pets, presented in a wide variety of flavors, ensuring that there is something to satisfy every pet taste.
Pros and Cons
Pros:
- Forthglade produces natural pet food that is highly nutritious and healthy.
- The company has a vast range of products with different flavors, providing a wide selection for pet owners.
- The company offers free delivery on orders over £40 within the UK.
- If you subscribe to the company’s newsletter, you receive exclusive offers, promotions, and discounts on products.
Cons:
- The pricing is relatively expensive compared to other brands.
- The product range is limited with no options for other pet accessories apart from food.
User Experience
The website is user-friendly, easy to navigate and has an interactive interface that makes browsing through products easier. There are also many filters that help the user to find their preferred product. The website is simple yet elegant, making it more enjoyable to shop for pet food.
Pricing and Value for Money
Forthglade’s products are relatively expensive when compared to other brands in the market. However, the premium and natural quality of the ingredients used to produce the pet food justify the high price, making it value for money.
Alternatives
Some great alternatives to Forthglade include Nature’s Menu, Harringtons, Lily’s Kitchen and Burns.
Customer Service
Forthglade offers excellent customer service, as the company’s customer support team is always on standby to assist customers with any queries they may have regarding their orders, deliveries or products.
Product Quality and Selection
Forthglade offers an extensive range of pet food products that are made using the finest natural ingredients, making them highly nutritious and healthy. From wet and dry dog food to pet treats, Forthglade offers a wide selection of flavors with no artificial additives.
Website Usability
The website is easy to navigate and offers a simple interface that allows customers to make their purchases with great ease. It is also interesting to note that the website has fantastic pictures and product descriptions, making the buying experience more interesting and informative.
Returns and Exchanges
Forthglade has a good returns and exchange policy that allows customers to return defective or damaged items within 28 days of purchase. However, the company has to be contacted first to initiate the return process.
Promotions and Discounts
Forthglade offers its customers exclusive discounts and promotions when they sign up for the company’s newsletter. The company also frequently runs promotions for its products, providing an opportunity for customers to purchase the products at discounted prices.
Reputation
Forthglade has a good reputation in the UK pet food industry, being recognized as a brand that provides high-quality pet food products that are healthy, nutritious and natural.
Payment Options
The website offers various payment options, which include Visa, Mastercard, PayPal, and American Express.
Loyalty Programs
Forthglade offers a loyalty program where loyal customers are awarded points for every purchase they make. When they accumulate enough points, they can redeem them for discounts on their next purchase.
Customer Reviews
The customer reviews of Forthglade are generally positive, with most customers happy with the quality of the products and the level of service they received.
Community Involvement
Forthglade is involved in various community initiatives such as charity donations, sponsorships, and pet adoption programs.
Shipping and Costs
Forthglade offers free shipping within the UK on orders over £40. The company uses courier services for its deliveries, and delivery times vary depending on the location. The delivery cost for orders under £40 is £5.95.