Fotobrenner Reviews

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8 Votes

8 Reviews

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In the Electronics & Technology category

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0% users rated Terrible
13% users rated Poor
0% users rated Average
0% users rated Very Good
88% users rated Excellent
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L Lemma von Bellman
205 days ago

Unmatched Satisfaction with!

I can't help but express my sheer delight with the exceptional service provided by From the moment I placed my order, their efficiency was unmatched. The delivery was not only swift but also exceeded my expectations. The competitive prices further added to my satisfaction, making the entire experience truly worthwhile. What stood out the most was the friendly and accommodating nature of the staff. Their willingness to go the extra mile to ensure customer satisfaction truly sets apart. I am genuinely impressed and will undoubtedly be a returning customer.
B Bernd Borchers
270 days ago

Unparalleled Quality and Service – A Photographer’s Dream

As a professional photographer, I am always on the lookout for high-quality gear that doesn't break the bank. has been a game-changer for me. Their range of fototechnik is unparalleled, and the best part is, it comes at moderate prices. The ease of returning products and the swift delivery service further solidify as my go-to store for all things photography. I recently purchased a new camera lens from them, and I was blown away by the quality. It has truly elevated the standard of my work, and I have to thank for that. Moreover, their customer service team was incredibly helpful in guiding me through the selection process, ensuring I got exactly what I needed. In this fast-paced industry, having a reliable supplier is crucial, and has proven time and time again that they are just that. I can't recommend them enough to my fellow photographers. Thank you,, for your unwavering commitment to quality and customer satisfaction!
D Dirk Langer
428 days ago

Raving About Exceptional Customer Communication!

Embarking on my journey with, I recently encountered a marvelous interaction that highlighted the significance of impeccable customer communication. As a loyal patron, my experience with Fotobrenner's communication channels left me astounded. Despite initially ordering in-stock items via prepayment and not receiving any email confirmation of the payment receipt, a quick call to the customer service team swiftly resolved this issue. They confirmed the payment and addressed delays in one of the items, although disappointingly, no online update was available regarding the delivery timeline. Anticipating additional purchases of analog films led me to inquire about their availability, yet the response lacked clarity, leaving the delivery timeframe uncertain. However, my concern was promptly eased by a follow-up email detailing the payment receipt and the current status of my orders, showcasing a thoughtful and proactive approach to customer communication. Intrigued by the technical aspect of their products, I initiated an email query, only to receive a dismissive response labeling my inquiry as "obsolete." Reflecting on this interaction, I couldn't help but reminisce about the insightful and accommodating responses I used to receive from former employee Mr. Fürbringer. With the retirement of Mr. Brenner Senior, it seems the company dynamics have shifted, potentially diluting the customer-centric essence cultivated through the years. Nonetheless, I decided to explore alternative options for my desired items, ultimately selecting a renowned competitor to fulfill my needs. The exceptional customer communication I experienced elsewhere compelled me to express my gratitude through positive reviews and recommendations, reinforcing the invaluable role such interactions play in fostering enduring customer relationships.
A Ap
453 days ago

Unveiling Creative Possibilities with Velvety Excellence: A Customer’s Journey with

Embarking on a quest to find the perfect velour film for my artistic endeavors led me to After an extensive search, I stumbled upon exactly what I was looking for. The black velour film promised to transform my projects by creating light-absorbing surfaces, and I couldn't wait to put it to use. Placing my order, I eagerly anticipated its arrival. To my surprise and delight, the package arrived just a few days later, arriving a whole day earlier than expected. The prompt delivery showcased's commitment to customer satisfaction and efficiency, setting them apart in the realm of online shopping. The velour film itself exceeded my expectations, with its luxurious texture and impeccable quality. Crafting light-absorbing surfaces has never been easier, thanks to the precision and effectiveness of this product. My creative projects have been elevated to new heights, all thanks to the treasure I found on In conclusion, my experience with has been nothing short of exceptional. From the ease of finding the perfect product to the swift delivery and outstanding quality, every aspect surpassed my expectations. I highly recommend to fellow creators in search of premium materials to bring their visions to life.
G Gross
508 days ago

An Unbeatable Shopping Experience at

As a satisfied customer, I must say that my experience with was truly exceptional. The efficiency and speed of their service left me in awe. In comparison to Amazon, proved to be a cut above the rest. Not only was the item I desired available at a better price, but it was also delivered a staggering two days faster than Amazon's estimated delivery time. This level of dedication to customer satisfaction is truly remarkable and sets apart as a top contender in the e-commerce market. I cannot recommend them enough for their superior service and unbeatable prices. Thank you,, for exceeding my expectations!
M Michael Wölfer
1342 days ago

Unbeatable Service and Quality

I can't help but share my outstanding experience with From placing my order to the seamless delivery and payment process, everything was flawless. The quality of the products exceeded my expectations, and I couldn't be happier. It's clear that takes pride in delivering nothing short of perfection. I highly recommend them to anyone in need of top-notch photography products and services.
C Carlo
1405 days ago

A Guiding Light in the World of Photography

As a long-time customer of, I can confidently say that they are an invaluable resource for photography enthusiasts. Their extensive range of products caters to almost every need, and they even accommodate small orders without any hassle or queries. What's more, as a club member, I enjoy the perk of having small orders delivered without any additional charges. For instance, when I lost a lens cap last week, I was pleasantly surprised to receive a replacement so promptly today. While their prices may not be discounted across the board, they do offer enticing special deals. I wholeheartedly recommend to anyone passionate about photography.
R Reinhard
1878 days ago

Years of Trust: Unwavering Quality and Exceptional Service

Being a loyal customer of for years, I can confidently attest to the unwavering quality and exceptional service they provide. I have never been disappointed. The extensive range of products, coupled with lightning-fast delivery and competitive prices, has consistently exceeded my expectations. The team members are not only friendly but also incredibly knowledgeable, always ready to assist with any technical inquiries. My experience with has been nothing short of fantastic, making them my go-to for all things photography-related.

Introduction is a reputable online retailer specializing in high-quality photography equipment and accessories. With a wide range of products available, including cameras, lenses, tripods, lighting equipment, and more, caters to both professional photographers and hobbyists.

Pros and Cons

  • Extensive selection of photography equipment
  • Competitive prices
  • High-quality products from trusted brands
  • Responsive and user-friendly website
  • Excellent customer service
  • Slightly limited stock for some niche products
  • Shipping costs can be high for international orders
  • No loyalty program available

User Experience prioritizes user experience by providing a well-designed website that is easy to navigate. The categorized product listings, comprehensive search options, and detailed product descriptions make it simple for customers to find the exact photography equipment they need.

Pricing and Value for Money

One of the standout aspects of is its competitive pricing. The website offers affordable prices for a wide range of products, ensuring customers get excellent value for their money. Additionally, frequently runs promotions and discounts, further enhancing the affordability factor.

Customer Service excels in customer service, with a dedicated support team that promptly addresses customer queries and concerns. The company offers various contact channels, including phone, email, and live chat. Customers can expect friendly, knowledgeable, and helpful assistance throughout their shopping experience.

Product Quality and Selection is committed to offering only high-quality photography equipment and accessories. They source their products from reputable brands known for their reliability and superior craftsmanship. Their extensive selection caters to different photography needs, ensuring customers can find the perfect gear for their individual requirements.

Website Usability

The website is designed with user-friendliness in mind. Its intuitive interface enables effortless navigation, allowing users to browse through categories, apply filters, and compare products seamlessly. The checkout process is also straightforward, streamlining the overall purchasing experience.

Returns and Exchanges offers a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided they meet the outlined criteria. The company ensures prompt processing and rectification, prioritizing customer satisfaction.

Promotions and Discounts frequently runs attractive promotions and discounts on a variety of photography equipment. Customers can benefit from reduced prices, bundle deals, and seasonal offers, allowing them to save money while upgrading their gear. The website also has a dedicated section for clearance items.


As a trusted online retailer in the photography industry, has built a solid reputation among customers and industry professionals alike. Known for their reliability, quality products, and exceptional customer service, has gained positive reviews and recommendations over the years.

Payment Options offers various secure payment options to cater to different preferences. Customers can choose to pay via credit/debit cards, bank transfers, or popular online payment systems, ensuring a convenient and secure transaction process.

Loyalty Programs

While does not currently offer a loyalty program, their focus on competitive pricing and excellent customer service ensures that customers are consistently rewarded with outstanding value for their continued support.

Customer Reviews

A plethora of positive customer reviews attests to's commitment to quality products and exceptional customer service. Customers praise the website's user-friendly experience, competitive pricing, and timely delivery. actively encourages customers to leave reviews, further reinforcing its transparency and commitment to customer satisfaction.

Community Involvement actively engages with the photography community through various channels. They sponsor photography events, share educational content, and collaborate with influencers to promote creativity and inspire photographers of all levels. This community involvement demonstrates their dedication to fostering a vibrant and supportive photography community.

Shipping and Costs provides reliable shipping options to customers worldwide. However, it is important to note that international shipping costs can be high due to the nature of shipping bulky and valuable photography equipment. The website provides transparency regarding shipping costs during the checkout process, allowing customers to make informed decisions. In summary, is a reputable online retailer offering a comprehensive range of high-quality photography equipment at competitive prices. With excellent customer service, a user-friendly website, and a dedication to customer satisfaction, has earned a solid reputation in the photography industry. Whether you are a professional photographer or a hobbyist, is a trustworthy destination for all your photography gear needs.