Fotocolombo Reviews

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2 Reviews

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In the Photo Shop category

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A Alexander Yablonskiy
597 days ago

Phenomenal Experience with Fotocolombo: A Testament to Outstanding Service!

As an avid photographer, I always seek the perfect balance between quality and affordability. Luckily, my quest led me to Fotocolombo, where I found a gem of a deal that exceeded all my expectations. The seamless experience began with a user-friendly interface that made browsing and selecting products a breeze. The competitive pricing and exceptional quality of their items left me pleasantly surprised. After making my purchase, I was delighted to receive my order promptly the very next day - talk about efficiency! Fotocolombo's commitment to customer satisfaction truly shines through their lightning-fast delivery and exceptional service. I couldn't be happier with my experience and wholeheartedly recommend Fotocolombo to all photography enthusiasts out there. Kudos to the Fotocolombo team for setting the bar high in the world of online shopping!
G Gary Martin
656 days ago

An Honest Experience with Beware of Misleading Practices

After purchasing the Tenba Roadie 21 Air case from, I was taken aback by the misleading description of the product. Despite being advertised as new, the case arrived with visible signs of wear – scratched zips and no protective wrapping. Furthermore, it was packaged in an F-Stop box instead of the original Tenba packaging. This discrepancy in presentation left me feeling deceived and disappointed. The lack of attention to detail in ensuring that the product was truly new and unused was concerning. The attempt to rectify the situation by offering a €50 voucher through WhatsApp felt insincere, almost as if they were trying to cover up their mistake rather than genuinely make amends. Moreover, the issues didn't stop there. The zipper of the case broke on its first use, prompting me to seek warranty assistance from Tenba Europe. It was frustrating to realize that I had been sold a faulty, shop-soiled item under the guise of it being new. The experience with highlighted the importance of transparency and integrity in customer transactions. New items should indeed arrive in pristine condition, wrapped securely, and in their original packaging. The discovery of similar incidents in other customer reviews underscored the need to be cautious when dealing with this company. In conclusion, I strongly advise potential buyers to exercise caution and consider alternative options for purchasing photography equipment to avoid the disappointment and inconvenience I encountered. It's essential to prioritize authenticity and reliability when making online purchases, and unfortunately, my experience with fell short of these expectations.

Introduction is an online retailer specializing in photography equipment and accessories. With a wide range of products and a reputation for excellent customer service, has become a go-to destination for photographers of all levels.

Pros and Cons

  • Pros:
    • Extensive selection of photography equipment and accessories
    • Competitive pricing
    • Responsive and knowledgeable customer service
    • User-friendly website with intuitive navigation
    • Generous promotions and discounts
  • Cons:
    • Limited physical stores, primarily an online retailer
    • Shipping costs may apply

User Experience offers a seamless user experience with its well-designed website. The search feature is highly efficient, allowing users to find specific products quickly. The website's clean layout and intuitive navigation make browsing and purchasing a breeze.

Pricing and Value for Money offers competitive prices on photography equipment and accessories. The company regularly runs promotions and discounts, providing excellent value for money. While shipping costs may apply, the overall prices remain reasonable.

Customer Service prides itself on its exceptional customer service. The staff is attentive, responsive, and knowledgeable. They promptly address customer queries, provide expert advice, and offer prompt resolutions to any issues that may arise.

Product Quality and Selection boasts an extensive selection of high-quality photography equipment and accessories from reputable brands. Their products are carefully sourced, ensuring customers receive reliable and durable items. Whether you're a professional photographer or an enthusiastic beginner, has everything you need to capture stunning images.

Website Usability

The website stands out for its user-friendly design and seamless usability. The intuitive navigation allows users to effortlessly find the desired products, explore detailed descriptions, and make purchases. The website's responsiveness ensures a smooth experience across various devices.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or need to make a change, they can easily initiate the process through the website or contact the customer service team. The company strives to ensure utmost customer satisfaction.

Promotions and Discounts frequently runs promotions and discounts to benefit its customers. From seasonal sales to exclusive offers, there are ample opportunities to save money while buying photography equipment and accessories.

Reputation has built a strong reputation in the photography industry. Its commitment to providing quality products, exceptional customer service, and competitive pricing has earned the trust and loyalty of numerous customers. The positive word-of-mouth and glowing customer reviews demonstrate the company's reliability and credibility.

Payment Options offers various secure payment options to ensure a safe and convenient shopping experience. Customers can choose from credit/debit card payments, bank transfers, or popular online payment platforms, providing flexibility and peace of mind.

Loyalty Programs rewards customer loyalty through its loyalty program. By engaging with the company and making regular purchases, customers can earn points that can be redeemed for discounts or exclusive offers. This program encourages long-term relationships and enhances the overall shopping experience.

Customer Reviews

Customer reviews play a vital role in the success of The majority of reviews praise the company for its exceptional customer service, prompt deliveries, and high-quality products. The genuine feedback from satisfied customers further reinforces's commitment to excellence.

Community Involvement actively engages with the photography community, offering workshops, events, and educational resources. By fostering a sense of community, the company encourages knowledge sharing, inspiration, and growth among photography enthusiasts.

Shipping and Costs ships its products worldwide, ensuring customers from different regions can access their desired photography equipment. While shipping costs may apply, they are kept reasonable considering the value and quality of the products. The company strives to deliver products swiftly and securely.