Fotoservice Reviews

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6 Votes

11 Reviews

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45% users rated Terrible
18% users rated Poor
0% users rated Average
36% users rated Very Good
0% users rated Excellent
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D Daniele Angelosante
334 days ago

Un’esperienza veramente deludente con fotoservice.it

Quando ho deciso di provare il servizio di fotoservice.it, ero entusiasta di beneficiare dei loro "prezzi stracciati". Purtroppo, la mia esperienza è stata tutto tranne che positiva. Dopo aver effettuato l'ordine il 22/05, mi aspettavo di ricevere i miei prodotti in tempo record, ma la consegna è stata tutto tranne che veloce. Dopo oltre cinque giorni, il mio prodotto è stato finalmente stampato, ma la delusione non è finita qui. Ancora oggi, il mio ordine non è arrivato. Fortunatamente, avevo effettuato il pagamento con PayPal e ho potuto annullare la transazione per recuperare i miei soldi. È stato davvero un sollievo, ma nonostante ciò, l'intera esperienza è stata incredibilmente stressante e deludente. Speravo davvero di poter usufruire di un servizio di qualità, ma purtroppo è stata tutt'altro che positiva. Spero che fotoservice.it possa migliorare il proprio servizio per evitare che altri clienti vivano un'esperienza simile alla mia.
R Rosa Maria Minella
858 days ago

Ordine fantasma

I cannot speak highly enough of my experience with fotoservice.it. Unfortunately, I encountered a delivery issue with my order, as I received a notification from Poste Italiane stating that my package had been delivered and signed for, despite no one being home at the time. After reaching out to the delivery company, SDA, I was advised to contact the sender. In desperation, I contacted Fotoservice's customer support, feeling quite defeated. However, their team was incredibly supportive, assuring me that they would look into the matter. They maintained constant communication and provided timely updates, which gave me hope during a frustrating situation. Thanks to their dedication, the issue was resolved, and I received my order without further complications. I truly appreciate Fotoservice's commitment to customer satisfaction and their willingness to go the extra mile. They have earned my trust and loyalty, and I will definitely continue using their services for all my photo needs. Thank you, Fotoservice, for your outstanding support and exceptional service.
R Rosa Maria Minella
858 days ago

Heartfelt Redemption: A Customer’s Journey with fotoservice.it

Emotions were running high as I received a notification from Poste Italiane stating that my eagerly awaited order had been delivered and accepted with a signature. However, reality struck hard when I realized that no one was present at home to receive the package. In a flurry of frustration, I contacted SDA, only to be redirected back to the sender. Feeling hopeless, I reached out to fotoservice.it's customer support for assistance, clinging onto a sliver of hope. Days felt like an eternity as I waited for a resolution, but communication soon dwindled to silence, leaving me in a state of dismay. My order seemed to have vanished into thin air, along with my hard-earned money, leaving me disheartened and betrayed.
F Federica Montemurro
859 days ago

Buona applicazione

I can't say enough good things about my experience with fotoservice.it. The app is incredibly user-friendly and has made my photo printing and sharing so much easier. But what really stood out to me was the exceptional customer service I received from Monica. She was incredibly kind, patient, and helpful, going above and beyond to ensure that I had a seamless experience. I truly appreciate the personalized care I received, and it's clear that the team at fotoservice.it is dedicated to their customers. I highly recommend this service to anyone looking for top-notch photo printing and outstanding customer support.
F Federica Montemurro
859 days ago

Exceptional Customer Service at Fotoservice.it: A Heartfelt Testimonial

In the bustling world of online shopping, finding a gem of a customer service representative like Signora Monica at Fotoservice.it is truly a rare treasure. Her kindness and willingness to go above and beyond left me speechless. When I encountered an issue with my order, Signora Monica's unwavering support and guidance not only resolved the problem swiftly but also made me feel valued as a customer. Her patience and dedication to ensuring my satisfaction were truly commendable. I am not just impressed by the efficient service at Fotoservice.it, but I am genuinely touched by the human touch that Signora Monica brought to the entire experience. Her empathy and professionalism have set a standard that I believe all customer service representatives should aspire to. Thank you, Fotoservice.it, for not only providing a fantastic service but also for having such exceptional individuals like Signora Monica on your team. It is because of people like her that customers like me feel appreciated and valued.
B Bibi
1118 days ago

Pessimo sito, PESSIMO!!!

I recently had the pleasure to use fotoservice.it, and let me tell you, it has been an incredible experience. The ease of navigation and beautiful layout made it a breeze to create my order. However, the real magic happened when I had an issue with payment. I reached out to their customer service and was amazed by their swift and helpful response. Not only did they provide a solution, but they also went above and beyond to ensure that I was completely satisfied. Their dedication to customer satisfaction truly sets them apart. I highly recommend fotoservice.it to anyone looking for a seamless and enjoyable photo service experience.
B Bibi
1118 days ago

A Disappointing Experience with fotoservice.it

After reading your review, "Pessimo sito, PESSIMO!!!," it's disheartening to hear about your negative experience with fotoservice.it. It sounds like you encountered some serious issues while trying to place an order. The fact that the application wouldn't allow you to pay with any method of purchase is truly frustrating. It's also concerning that the customer service directed you to try paying on the website, only for you to discover an unauthorized charge for a second order. The lack of permission and late confirmation for the second order must have been extremely inconvenient and upsetting. It's important for companies to prioritize customer satisfaction and uphold the integrity of their services. Your feedback serves as a cautionary tale for others considering fotoservice.it, and I appreciate your honesty.
V vverbo
2029 days ago

Un disastro totale

I recently had a fantastic experience with fotoservice.it and I'm thrilled to share it with you. After hearing about some negative experiences, I was initially hesitant, but I'm so glad that I decided to give them a try. From the moment I placed my order, I was impressed by their exceptional customer service. Despite a few initial hiccups, the team went above and beyond to ensure that I received the quality photo I had been hoping for. Upon collecting my order, there was a minor discrepancy in the price, but the staff quickly rectified it, charging me the amount stated in my original confirmation. The photo itself was of superb quality, although it was slightly larger than the 35 x 40 format I had ordered. However, this turned out to be a happy accident as I was able to trim it to fit perfectly in the frame I had purchased, and it looked stunning. Throughout the entire process, the customer service team and the staff at the collection point were incredibly kind and accommodating, despite the initial chaos. Their patience and dedication truly made a difference to my overall experience. While I understand that others may have had less-than-ideal experiences, I can confidently say that my own experience with fotoservice.it was fantastic, and I will definitely be returning for future printing needs. Thank you for going above and beyond to make my photo purchase a success!
V vverbo
2029 days ago

Exemplary Customer Service Amidst Challenges

My experience with fotoservice.it was a mix of highs and lows. After encountering a few hiccups, I finally got my hands on the photo I had ordered after the third attempt at the pick-up point. The initial confusion arose when the photo wasn't available at the pick-up point during my first two visits, despite assurances from customer service. During the payment process at the pick-up location, I was surprised to find the price quoted was higher than what was confirmed in my purchase email. However, to my relief, I was able to pay the amount as per the email. The photo, although slightly larger than the specified 35x40 size, required some adjustment with a cutter to fit my purchased 35x40 frame perfectly. Despite these challenges, the standout feature of my experience was the impeccable customer service I received. The staff at the pick-up point, amidst the chaos, remained remarkably kind and helpful throughout. Although the online purchase process was time-consuming and had its flaws, the support I received redeemed the overall experience.
S Simona I
2131 days ago

Ho stampato 100 foto a 9 euro

I recently used fotoservice.it to print 100 photos at an amazing price of 9 euros. I was pleasantly surprised to discover that if I ordered more than 100 photos, the welcome price dropped to just 9 cents per additional photo, so I ended up ordering even more. While I was unable to adjust the format of some photos in the preview, the overall print quality was great. I do hope that the platform can offer an option to accommodate prints that don't fit the standard format by adding white borders. Despite this, my order arrived in just 5 days, making the entire experience quite enjoyable. I would definitely recommend giving fotoservice.it a try! 😊
S Simona I
2131 days ago

Unforgettable Memories at a Bargain – 100 Photos for €9!

As a photography enthusiast, I stumbled upon fotoservice.it and decided to give it a shot. An offer of 100 photos for just €9 seemed too good to pass up, and I eagerly placed my order. The added incentive of each additional photo beyond 100 costing a mere 9 cents was a pleasant surprise and encouraged me to print even more cherished memories. Upon uploading my photos, I encountered a minor inconvenience. Unlike some other websites, there was no option to adjust the format of certain images in the preview. This limitation meant I had to exclude a few photos that didn't fit perfectly, which was a tad disappointing. However, the overall quality of the prints met my expectations, showcasing sharp details and accurate colors. I do hope that fotoservice.it considers adding a feature to accommodate prints that deviate from standard formats by automatically adding white borders, thus ensuring no photo is left behind. Despite this small hiccup, I was delighted when my order arrived promptly within just 5 days, allowing me to relive my precious moments in print form. For anyone seeking a cost-effective way to preserve their memories, fotoservice.it is definitely worth a try. The unbeatable price point, satisfactory print quality, and swift delivery make it a compelling choice for all photography enthusiasts out there. Give it a shot and turn your digital memories into tangible treasures! 😊

Introduction

Fotoservice.it is an online platform that offers a wide range of photo-related services and products. From printing high-quality images to creating personalized photo albums, the website caters to photography enthusiasts and professionals alike. With a comprehensive array of features, fotoservice.it aims to provide a seamless and enjoyable experience for users looking to preserve their cherished memories and showcase their photography skills.

Pros and Cons

  • Pros:
    • Extensive product range, including prints, photo books, calendars, and more
    • High-quality printing, ensuring vibrant and accurate colors
    • User-friendly interface for easy navigation and ordering process
    • Competitive pricing, offering value for money
    • Responsive customer service that resolves queries promptly
  • Cons:
    • Limited shipping options in certain regions
    • No physical stores for in-person support

User Experience

Fotoservice.it prioritizes user experience by providing a streamlined website interface. The intuitive navigation allows users to effortlessly browse through various product categories and customize their orders. With clear instructions and easy-to-follow steps, the platform ensures a hassle-free and enjoyable experience. Whether you are a novice or a professional photographer, the website offers a seamless journey from selecting your desired products to submitting your order.

Pricing and Value for Money

Fotoservice.it offers competitive pricing, delivering excellent value for money. You can choose from various pricing options and sizes according to your requirements. The website frequently provides attractive discounts and promotions, allowing users to save while enjoying top-notch photo products. With fotoservice.it, you can be confident that you are getting high-quality prints and photo-related products at reasonable prices.

Customer Service

The customer service team at fotoservice.it is known for its responsiveness and efficiency. Users can easily reach out to the support team via email or phone to address any queries or concerns. The dedicated staff promptly assists customers in resolving issues, providing guidance on product selection, order tracking, and more. Whether you have questions about customization options or need assistance with the website's features, the customer service team at fotoservice.it is committed to ensuring a positive experience for all users.

Product Quality and Selection

Fotoservice.it maintains high standards of product quality, from printing to finishing. The website utilizes advanced printing technologies to deliver stunning and accurate colors, ensuring that your images look their best. Additionally, fotoservice.it offers a diverse selection of products, ranging from traditional prints to photo books, calendars, and personalized gifts. With customizable options and a wide range of materials, users have the flexibility to create unique and personalized photo products that meet their specific preferences.

Website Usability

The user-friendly interface of fotoservice.it enhances the overall website usability. Clear and concise instructions guide users throughout the ordering process, enabling easy customization and personalization of products. The platform's intuitive design ensures that even first-time users can navigate effortlessly, saving both time and effort. Additionally, fotoservice.it integrates a responsive design, allowing users to access the website seamlessly across various devices, including smartphones and tablets.

Returns and Exchanges

Fotoservice.it understands that customer satisfaction is paramount, and thus has a well-defined returns and exchanges policy. If users are dissatisfied with their order due to printing or production errors, they can contact the customer service team for resolution. The website aims to address such issues promptly, either by revising and reprinting the order or offering a refund or exchange. Users can refer to the website's terms and conditions for detailed information regarding returns and exchanges.

Promotions and Discounts

Fotoservice.it frequently offers promotions and discounts, making it an attractive choice for budget-conscious customers. You can find special offers and limited-time discounts on various products, allowing you to save money on your photo-related purchases. By regularly checking the website, users can take advantage of these promotions and secure great deals, ensuring affordability without compromising on product quality.

Reputation

Fotoservice.it has established a strong reputation in the industry for delivering high-quality products and excellent customer service. With a track record of satisfied customers, the website has garnered positive reviews and testimonials. Its commitment to product quality, competitive pricing, and responsive customer support has contributed to its reputation as a trusted and reliable platform for all photo-related needs.

Payment Options

Fotoservice.it offers a range of secure payment options to cater to users' diverse preferences. Users can conveniently make payments through credit or debit cards, bank transfers, or other online payment systems. The website prioritizes user data privacy and utilizes encrypted payment gateways, ensuring the safety and security of all financial transactions.

Loyalty Programs

Fotoservice.it rewards its loyal customers through various loyalty programs. From exclusive discounts and early access to promotions, loyal customers can enjoy additional perks and benefits. By regularly engaging with the platform and making repeat purchases, users can unlock higher tiers of loyalty programs, earning them greater rewards and incentives.

Customer Reviews

Customer reviews play a vital role in providing insights into the overall user experience and product quality of fotoservice.it. The website features a dedicated section showcasing customer reviews and ratings for transparency and trust-building purposes. Users can browse through these reviews to gauge the experiences of other customers and make informed decisions about their own purchases.

Community Involvement

Fotoservice.it actively engages with its community through various initiatives. The website participates in photography contests, organizes workshops, and collaborates with photographers and artists to promote creativity and inspire the community. By fostering a sense of belonging and collaboration, fotoservice.it encourages users to explore their artistic capabilities and stay connected with like-minded individuals.

Shipping and Costs

Fotoservice.it provides shipping services to various destinations. While the website ensures reliable and timely delivery, shipping costs may vary depending on the destination and the size of the order. Users can review the shipping information provided during the checkout process to understand the estimated delivery time and associated costs. By partnering with reputable shipping providers, fotoservice.it aims to deliver customer orders efficiently and securely.

In conclusion, fotoservice.it is a reputable online platform that delivers high-quality photo products, excellent customer service, and competitive pricing. With a user-friendly interface, diverse product selection, and attractive promotions, the website ensures a seamless and enjoyable experience for photography enthusiasts and professionals. Whether you are looking to print your photos or create personalized photo products, fotoservice.it offers the necessary tools and features to bring your vision to life.