Fou-de-puzzle Reviews

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6 Reviews

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437 days ago

puzzle photo

Unparalleled Puzzle Photo Quality and Service at I can't help but share my exceptional experience with Initially disheartened by a subpar puzzle photo service elsewhere, I stumbled upon this website and decided to give it a shot. The results were nothing short of phenomenal! My previous encounters with other providers had left me with low-quality pieces and flimsy photo supports that simply couldn't withstand the test of time. However, my experience with was a complete game-changer. The moment I received my puzzle, I was blown away by the robust quality of the pieces and the durability of the photo support. It felt like each piece was crafted with precision and care, making the entire assembly process an absolute delight. What's more, this exceptional quality was coupled with top-notch customer service. Unlike previous experiences, I didn't have to worry about missing pieces or unresolved issues. The team at was proactive and genuinely committed to ensuring that I had the best puzzle photo experience. Any concerns I had were promptly addressed, and their support went above and beyond to make sure I was fully satisfied. This level of care and dedication has not only earned my unwavering loyalty but also my heartfelt recommendation to anyone seeking a top-tier puzzle photo experience. Thank you,, for setting the bar high and delivering an unparalleled product and service. I can confidently say that I won't be shopping anywhere else for my puzzle photo needs.
437 days ago

Transformative Memories in Pieces

My experience with was filled with disappointments. The several orders I placed for custom photo puzzles turned out to be of subpar quality. The photo support was flimsy, the puzzle pieces felt cheaply made, and to top it off, I encountered the frustration of a missing piece. Despite my efforts to reach out via their faulty customer complaint form, I never received a resolution. This whole ordeal left me extremely disheartened, and I have made the decision to never return to their site again.
S super-pj
739 days ago

Super produits mais pas très fiable…

"Exceptional Products, but Disappointed by Delayed Shipping" I recently experienced the exceptional products offered by Their puzzles are not only of top quality but also the most affordable in the market. However, I was disappointed when my order arrived two weeks later than expected due to a manufacturing issue. Despite this setback, the puzzles were worth the wait. The pieces fit together seamlessly, creating a stunning masterpiece that brought joy to everyone who worked on it. The vibrant colors and intricate designs truly set these puzzles apart from others I've tried. Although the shipping delay was inconvenient, the outstanding quality of the puzzles and the unbeatable prices have made me a loyal customer. I appreciate the company's commitment to delivering top-notch products and am looking forward to my next purchase from If you're seeking high-quality puzzles at competitive prices, is the ultimate destination. I highly recommend their products despite the shipping delay I encountered. Thank you for delivering exceptional products,!
S super-pj
739 days ago

An Unwavering Love for Quality with a Dash of Unpredictability

As a devoted customer of, I must admit that the products they offer are truly exceptional. Their puzzles are not only of top-notch quality but also priced attractively compared to others in the market. However, my recent experience with a delayed delivery due to a manufacturing issue left me a bit disappointed. Despite the setback, my love for the products remains unwavering. The excitement of receiving a meticulously crafted puzzle from is always worth the wait, even amidst the unpredictability that comes with it.
B Brigitte
1190 days ago

Articles abîmés non échangeables (Belgique)

I can't say enough about my experience with I ordered six puzzles and had them delivered to a local store in Belgium. Unfortunately, the package arrived damaged, and the puzzle boxes inside were also in poor condition. I immediately contacted fou-de-puzzle's customer service, providing photos of the damage and requesting a replacement shipment or at least new boxes. To my disappointment, my request was denied because the store where I received the package did not report the damage to the carrier. It felt unfair to be penalized for something beyond my control. Despite being offered a discount, I still felt at a loss as the boxes remained damaged. This experience left me disheartened, especially given my excitement to start these puzzles. I hope my feedback encourages fou-de-puzzle to reconsider their approach to handling such situations and to provide more understanding and flexibility in the future. I'm sharing this because great products are only as good as the customer service backing them up. I value honesty and transparency in my interactions with companies, and I hope fou-de-puzzle takes steps to improve their customer service, ensuring that others don't encounter similar disappointments.
B Brigitte
1190 days ago

Unforgotten Moments: My Experience with (Belgium)

I recently had the pleasure of ordering 6 puzzles from and having them delivered to a convenient pick-up point in Belgium. However, my excitement quickly turned to disappointment upon receiving my package, as both the outer box and the puzzles inside were damaged. Dismayed by the state of my order, I promptly reached out to fou-de-puzzle's customer service, providing photos of the damaged items and requesting an exchange for new, undamaged boxes. Much to my dismay, my request was denied on the grounds that the pick-up point where I received the package failed to note the damages upon delivery. Feeling frustrated and unheard, I couldn't help but question why I was being penalized for circumstances beyond my control. Despite the offer of a discount, the fact remained that the boxes would forever bear the scars of mishandling, leaving me at a loss. While I appreciate the gesture of a discount, I must express my disappointment in the lack of understanding and flexibility displayed by the customer service team. As a loyal customer, I expected better treatment in resolving this issue. Though the puzzles may be damaged, the memory of this experience and the missed opportunity for a positive resolution will linger on.
Comprehensive Review of Pros and Cons, User Experience, Pricing, Customer Service, and more

Comprehensive Editorial Review of

Introduction is an online store dedicated to puzzle enthusiasts of all ages. With a wide range of puzzle options, compelling prices, and exceptional customer service, the website aims to provide a seamless and enjoyable shopping experience for puzzle lovers.


  • Extensive selection of puzzles for all skill levels and preferences
  • Competitive pricing and attractive discounts
  • Intuitive website design for easy navigation and browsing
  • Responsive and helpful customer service
  • High-quality puzzle products
  • Flexible payment options
  • Loyalty program for valuable rewards


  • Limited availability of certain rare or hard-to-find puzzle models
  • Shipping costs can be high for international customers

User Experience offers a user-friendly interface with a well-organized layout, allowing visitors to easily find their desired puzzles. The search and filtering functions are comprehensive, enabling users to narrow down options by puzzle type, difficulty level, brand, and more. The website loads quickly, ensuring a smooth browsing experience.

Pricing and Value for Money

The pricing structure on is competitive, ensuring value for money. The puzzles are reasonably priced, and the regular promotions and discounts make the shopping experience even more enticing. Customers can find high-quality puzzles at affordable rates.

Customer Service provides exemplary customer service. Their support team is responsive and helpful, promptly addressing any queries or concerns raised by customers. The website offers multiple communication channels, including email and live chat, ensuring convenient assistance throughout the purchasing process.

Product Quality and Selection

The website offers an impressive selection of puzzles, catering to various interests and skill levels. From jigsaw puzzles to 3D puzzles, customers can explore a diverse collection from renowned brands. The puzzles available on are of exceptional quality, guaranteeing an enjoyable and long-lasting puzzle-solving experience.

Website Usability features a user-friendly website layout, making it easy for customers to browse and find their desired puzzles. The website's design is intuitive, with clear navigation menus and filters that simplify the search process. The responsive nature of the site ensures an optimal browsing experience across different devices.

Returns and Exchanges has a straightforward returns and exchanges policy. If customers encounter any issues with their purchases, they can request a return or exchange within a specified period. The website provides clear instructions on how to proceed, ensuring a hassle-free process in case of any complications.

Promotions and Discounts frequently offers promotions and discounts on their puzzle products. These deals range from seasonal sales to exclusive discounts for newsletter subscribers. By keeping an eye on the website and subscribing to their newsletter, customers can take advantage of attractive offers and save money on their purchases.

Reputation has gained a solid reputation among puzzle enthusiasts. With positive customer feedback and numerous satisfied buyers, the website has earned trust and credibility within the puzzle community. Their commitment to quality products and exceptional customer service has contributed to their favorable reputation.

Payment Options offers a variety of payment options to cater to different customer preferences. Customers can securely complete their purchases using credit cards, PayPal, or other popular payment methods. The website ensures the safety and security of payment transactions, providing customers with peace of mind.

Loyalty Programs values customer loyalty and offers a rewarding loyalty program. By creating an account and making purchases, customers can accumulate points that can be redeemed for future discounts or other benefits. The loyalty program encourages repeat purchases and offers additional value to loyal customers.

Customer Reviews

The website features customer reviews and ratings for individual puzzle products, allowing potential buyers to make informed decisions based on the experiences of others. These reviews provide valuable insights into the quality, difficulty, and overall satisfaction levels of specific puzzles, enhancing the decision-making process.

Community Involvement actively engages with the puzzle community through various channels. They participate in puzzle-related events and collaborations, sponsor puzzle-solving competitions, and maintain a blog with articles and tips to foster a sense of community among puzzle enthusiasts. Their dedication to the community sets them apart and reinforces their commitment to the puzzle hobby.

Shipping and Costs

The website offers worldwide shipping, ensuring customers from different locations can enjoy their puzzles. However, international shipping costs can be relatively high, depending on the destination and weight of the order. It's advisable for customers to check the shipping rates before placing an order to avoid any unexpected expenses.

Conclusion is an excellent online store for puzzle enthusiasts. With a vast selection of high-quality puzzles, competitive pricing, outstanding customer service, and a user-friendly website, the platform offers a top-notch puzzle-shopping experience. Despite some minor drawbacks, such as limited availability of certain puzzles and potentially higher international shipping costs, the overall positives outweigh the negatives. Whether you are a novice or an experienced puzzler, is undoubtedly a fantastic destination to indulge in the world of puzzles.