Foundrycastiron Reviews

Voted Good (5/5)

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40 Reviews

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Outstanding Custormer Care

As a homeowner with little experience in DIY projects, I found myself in a predicament after mistakenly ordering the wrong-sized radiator brackets from foundrycastiron.co.uk. However, my frustration quickly turned to relief and gratitude, thanks to the exceptional customer care I received. Upon reaching out to the team at Foundry Cast Iron, I was connected with Mark, who went above and beyond to assist me. He patiently tested out different brackets on a radiator similar to mine and took detailed photos to help me visually compare and determine the best option. Mark's dedication and willingness to go the extra mile truly made a world of difference for me. Furthermore, the promptness with which my issue was addressed was nothing short of impressive. Mark swiftly arranged for the correct brackets to be sent to me the very next day, allowing me to make the necessary exchange without any hassle. The seamless and efficient resolution of my mistake was a testament to Foundry Cast Iron's commitment to customer satisfaction. I cannot thank Mark and the team enough for their outstanding support and understanding. Their exemplary service not only solved my problem but also left a lasting impression. I am truly grateful for the care and attention I received, and I wholeheartedly recommend Foundry Cast Iron to anyone in need of high-quality products and exceptional customer service.

Incredible Support and Swift Resolution

My Experience with foundrycastiron.co.uk I recently found myself in a predicament after ordering the wrong size radiator brackets from foundrycastiron.co.uk. Thankfully, their customer support team, particularly Mark, went above and beyond to assist me in rectifying my mistake. Mark meticulously tested various brackets on a radiator similar to mine and even went the extra mile to send me detailed photographs for comparison. This personalized approach helped me identify the perfect replacement. What's more, Mark ensured that the correct brackets were promptly shipped to me the very next day, all while arranging for the return of the incorrect ones. The level of care and dedication I received was truly exceptional and made the entire process seamlessly efficient. Thank you so much to the team at foundrycastiron.co.uk for their amazing support and for exemplifying what outstanding customer care truly means. I am beyond impressed and appreciative of their unparalleled service.

Transformed my Home with Style and Elegance

When I stumbled upon foundrycastiron.co.uk, little did I know that it would completely elevate the look and feel of my home. My visits to their showroom were not just visits, but experiences filled with inspiration and guidance. The team, led by Mark, took the time to understand my vision and expertly navigated me through a myriad of stunning radiators and finish options. Ultimately, I opted for bespoke Arroll and Multisec radiators along with matching valves, and the result? Simply breathtaking. The installation process was seamless, and now, my home exudes a level of elegance that I never thought possible. This fabulous company has truly left an indelible mark on my home, and I couldn't be more grateful. Thank you to everyone at foundrycastiron.co.uk for an exceptional journey from start to finish!

Absolutely Stunning Radiator Selection!

Crafting a cozy and stylish home was a dream come true, thanks to foundrycastiron.co.uk! Upon stepping into their showroom, I was mesmerized by the array of decorative radiators on display. Mark and his team were a beacon of knowledge, patiently guiding me through the multitude of options available. After careful consideration, I opted for the bespoke Arroll and Multisec radiators, along with coordinating valves. The installation process was seamless, and now, my home exudes an unparalleled allure with these exquisite radiators in place. Every glance fills me with joy, and I cannot thank the team enough for their exceptional service from beginning to end. Gratitude flows from the heart to everyone involved in making my interior design dreams a reality!

Experience from a Dutch customer

A Delightful Journey with Foundry Cast Iron: A Customer's Tale from the Netherlands I was a little hesitant when I placed an order with foundrycastiron.co.uk. Living in the Netherlands, I wasn't sure how smooth the delivery process would be post-Brexit. Nevertheless, I decided to take a leap of faith after speaking with Mark, who assured me of their experience in exporting to the Netherlands. One of my primary concerns was the shipping cost for my 800kg order. Mark not only allayed my fears but also managed to secure a very competitive transport cost quote, which was a pleasant surprise. This level of attention and care for international customers truly set them apart. To my relief, the order sailed through without any delay or unexpected costs. It was clear that the team at Foundry Cast Iron had a firm grip on the ins and outs of international shipping—a testament to their professionalism and dedication to customer satisfaction. Now, let's talk about the real stars of this story—the cast iron radiators. They are not just radiators; they are pieces of art. The craftsmanship and attention to detail that went into creating them are truly remarkable. And the performance? Absolutely wonderful! They have exceeded my expectations in terms of both aesthetics and functionality. I feel compelled to share my experience because it's not every day that a company impresses me to this extent. Foundry Cast Iron has effortlessly turned a potentially nerve-wracking international transaction into a delightful journey, and for that, they have my heartfelt gratitude. To anyone out there contemplating an international purchase from foundrycastiron.co.uk, let my experience be a reassurance. Their professionalism, transparency, and commitment to quality extend far beyond borders, and they will surely take care of you every step of the way. Thank you, Foundry Cast Iron, for not only delivering exceptional products but also for redefining the meaning of outstanding customer service.

Unforgettable Journey with Foundry Cast Iron: A Dutch Delight

In the heart of the Netherlands, nestled in a cozy home, sits a piece of craftsmanship that radiates warmth and beauty – all thanks to Foundry Cast Iron. As a Dutch customer, navigating post-Brexit uncertainties weighed on me when placing an 800kg order from foundrycastiron.co.uk. However, Mark's reassuring expertise in exporting to the Netherlands eased my worries. His impeccable service not only secured a cost-effective transportation quote but also ensured a seamless delivery process. With zero delays and no unforeseen charges, the arrival of the cast iron radiators was a moment of pure joy. Today, as I bask in the gentle heat emanating from these exquisite radiators, I am reminded of Foundry Cast Iron's commitment to quality and customer satisfaction. Each glance at these masterpieces fills my heart with gratitude for a remarkable experience that transcended borders and surpassed expectations. Thank you, Foundry Cast Iron, for brightening my Dutch dwelling with your exceptional products and impeccable service.

A Radiant Experience with Foundry Cast Iron

I recently had the pleasure of engaging with foundrycastiron.co.uk, and I must say, I could not recommend them enough. From the moment I submitted an enquiry, I received a prompt and personal call, guiding me through various options and providing a comprehensive quote the same evening. The representative I spoke with was not only friendly and patient but also incredibly knowledgeable, ensuring that I was comfortable with my final decision. What truly set this experience apart was the seamless communication – I was sent detailed photos via WhatsApp, allowing me to visualize exactly what I was ordering. When the radiator arrived on the scheduled day, it was nothing short of beautiful. The entire process left me absolutely thrilled, and it was genuinely refreshing to interact with a company that not only listens but also genuinely cares about their customers. If you're seeking a company that prioritizes customer satisfaction and goes the extra mile to ensure a seamless experience, Foundry Cast Iron is unparalleled.

Exceptional Service and Stunning Quality

My experience with Foundry Cast Iron at foundrycastiron.co.uk was nothing short of exceptional – I cannot recommend them enough. From the moment I submitted an inquiry, the customer service was outstanding. I was promptly contacted and guided through various options, receiving a detailed quote the same day. The representative I spoke with was not only knowledgeable but also incredibly friendly and patient. He took the time to explain different choices until I was completely at ease with my decision. Additionally, receiving photos of the product via WhatsApp was a fantastic touch, ensuring I knew exactly what I was ordering. When the radiator arrived on the agreed-upon day, I was beyond impressed – it was even more beautiful in person. The craftsmanship and quality were evident, exceeding my expectations. I am absolutely thrilled with my purchase and the level of care and attention received from Foundry Cast Iron. It's truly refreshing to engage with a company that values communication and customer satisfaction as much as they do. Thank you for a seamless and delightful experience!

Very stylish radiators

I can't say enough about the exceptional service and quality products I received from Foundry Cast Iron. When I was in the market for three radiators, I was unsure about the specific rad valves I needed. The team at Foundry Cast Iron went above and beyond, spending time to rig up examples in the showroom and even sending me a picture to help me make the right decision. Their dedication to ensuring I got exactly what I needed was truly impressive. The radiators themselves are not only well made but also incredibly stylish. The raw metal column radiator I purchased looks absolutely stunning in our kitchen, adding a touch of modern elegance to the space. Additionally, the two chrome towel rails are not only functional but also add a touch of luxury to our bathrooms. I was also thoroughly impressed with the swift delivery. All three radiators arrived on a pallet, with extra protection around them, giving me peace of mind that they would arrive in perfect condition. Overall, I am beyond satisfied with my experience with Foundry Cast Iron. Their personalized service, high-quality products, and attention to detail make them my go-to for all things related to radiators. I highly recommend them to anyone in search of top-notch radiators and exceptional customer service.

Aesthetic and Reliable Radiator Heaven

Looking to spruce up our home, we turned to FoundryCastIron.co.uk for a selection of radiators. Our order included two chrome towel rails and a raw column radiator, but we were faced with confusion over the valve type needed. Thankfully, the company's exceptional customer service team went above and beyond to assist us. They patiently set up examples in the showroom and even sent us a photo for clarification. Upon delivery, we were impressed by the quality craftsmanship of the radiators. The raw metal column radiator added a touch of elegance to our kitchen, instantly elevating the space. The swift delivery, along with the meticulous packaging on a protective pallet, ensured that our new radiators arrived in perfect condition. Thank you, FoundryCastIron.co.uk, for not only providing stylish radiators but also for your outstanding customer support and commitment to quality. Our experience with your products and services has truly transformed our home for the better.

Radiators of beauty!! Bathware of dreams!!

I cannot contain my excitement about the breathtaking radiators and bathware from Foundry Cast Iron. The pewter cast iron radiators with gold wallstays have transformed my space into a vision of elegance and sophistication. The tall galvanized radiator in the hallway, paired with matching valves, creates a stunning focal point, and the cloakroom radiator fits like a glove. I cannot wait to show off the complete look with the Heritage toilet, sink, and taps once the wallpapering is done. The entire ensemble is beyond incredible. From our first conversation, Foundry Cast Iron has been an absolute joy to work with. The assistance and support provided throughout the process have been invaluable. I am over the moon with the end result and cannot thank Foundry Cast Iron enough. I wholeheartedly recommend them to anyone in search of top-quality, exquisite radiators and bathware. Thank you for making my home radiate with beauty and charm.

A Testament to Elegance: Foundry Cast Iron Delivers Radiant Bliss

Diving into the world of home renovations, I stumbled upon Foundry Cast Iron and decided to adorn my abode with their breathtaking radiators. Choosing the pewter radiators with gold wallstays was akin to finding a hidden gem – radiators of beauty, indeed! Upon their arrival, my excitement knew no bounds. Installing the tall galvanized radiator in the hallway was a transformative experience. The matching valves added a touch of sophistication, elevating the entire space. And the cloakroom radiator? A seamless integration, fitting like a bespoke piece of a puzzle. As I envision my future evenings wrapped in comfort, gazing upon these stunning radiators, I cannot help but thank Foundry Cast Iron for bringing my bathware dreams to life. Their Heritage toilet, sink, and taps have effortlessly magnified the charm of my cloakroom, promising an oasis of luxury. Throughout this exhilarating journey, Foundry Cast Iron's team has been a beacon of support and expertise. From our initial conversation to the final installation, their commitment to excellence shines brightly. Working with them has been nothing short of a delight, a seamless blend of professionalism and passion. To anyone seeking to infuse their home with elegance and warmth, I wholeheartedly recommend Foundry Cast Iron. Trust in their craftsmanship and dedication – you, too, can bask in the radiant bliss of their exquisite creations. Thank you, Foundry Cast Iron, for turning my home into a sanctuary of beauty.

Remarkable Experience with Foundry Cast Iron!

Unveiling the timeless elegance of a Carron combination fireplace from foundrycastiron.co.uk has been an absolute delight! My interaction with Mark and the Foundry team was nothing short of exceptional. Their seamless customer service and efficient delivery left a lasting impression. Not to mention, the attractively priced fireplace arrived impeccably packaged, showcasing their attention to detail. My home's ambiance has been transformed, and I couldn't be more thrilled with my purchase. Thank you, Foundry Cast Iron, for such a remarkable experience!

Transforming my Home with Foundry’s Cast Iron Fireplace

My recent experience with foundrycastiron.co.uk has truly been exceptional. When I purchased a cast iron combination fireplace from Mark at the Foundry, I was blown away by the outstanding customer service and seamless transaction process. Mark's attentiveness and professionalism made the entire experience not only easy but also enjoyable. From the quick delivery to the competitive pricing, every aspect exceeded my expectations. I opted for the Carron combination fireplace, and I couldn't be happier with my choice. The fireplace arrived impeccably packaged, showcasing the Foundry's commitment to quality and customer satisfaction. Thank you, Foundry, for not only transforming my home with a beautiful fireplace but also for setting a benchmark in customer service. I highly recommend Foundry to anyone looking for premium cast iron products and exceptional service.

Excellent! – Worth visiting the showroom if you can

"I cannot say enough great things about my experience at foundrycastiron.co.uk. My recent visit to their showroom was nothing short of excellent. Being able to see all the options in person was incredibly helpful, and the warm and friendly service from the staff made the experience even better. Despite the challenges posed by Covid restrictions, the staff went above and beyond to help me plan and order everything I needed. The level of knowledge and assistance was truly outstanding. Even after the sale, the communication was top-notch, ensuring that everything was seamless. If you have the opportunity, I highly recommend visiting the showroom. The quality of the products and the prices truly exceeded my expectations. My entire experience deserves a solid 5-star rating. Huge thanks to the entire team for their exceptional service. Sincerely, Mr. Goffey Brighton"