Fountain-filters Reviews

Voted Good (5/5)

152 Votes

43 Reviews

Vote Now

In the Store category

Pie-Chart Analysis

0% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
91% users rated Excellent
Write a review
B Bill Nixson
51 days ago

Exceptional Customer Service and Savings Galore

I can't help but express my gratitude for the outstanding service I received from Not only did they provide a prompt response to my inquiries, but they also went above and beyond by excluding VAT for orders to the Channel Islands. And to top it off, the free postage was a delightful surprise! The item I purchased was impeccably packed, showcasing their attention to detail. This level of care and consideration truly sets them apart. Thank you,, for your exceptional service and substantial savings. Your commitment to customer satisfaction has definitely earned my loyalty.
C Consumer
51 days ago

Exceptionally Supportive: A Lifesaver for Water Woes

Venturing into the perplexing realm of water filters, I stumbled upon, and boy, was I grateful for their expert guidance! "Extremely helpful, friendly, knowledgeable, and efficient" barely scratches the surface of their sterling service. Their adept advice led us to a new water filter that ticked all our boxes, and lo and behold, it arrived at our doorstep in the blink of an eye. The saga didn't end there; a few moons later, the need for a swanky three-way tap arose. Without missing a beat, we reached out to these wizards again. True to form, their recommendation worked like a charm, gracing our sink with seamless functionality. The phrase "working perfectly" is an understatement; it's become a centerpiece in our kitchen, a true multitasking marvel. In an ocean of options, shines as a beacon of reliability and expertise. Their unwavering support and top-notch products have transformed our water woes into distant memories. My heartfelt gratitude to the team for being the real heroes behind the scenes, making everyday tasks a breeze.
51 days ago

Life-Changing Water Quality Improved by Fountain Filters

From the moment I stumbled across, my quest for the perfect water filter was over. Simon and Lou's exceptional customer service truly set them apart from the rest. Their expertise and willingness to answer all my questions left me feeling confident in my purchase decision. Once I received my filter, the installation process was a breeze. As a DIY enthusiast, I appreciated the user-friendly design that made setting it up a straightforward task. The transformation in the quality of my water was instantaneous and undeniable. Every sip now feels like a luxury, knowing that my health and well-being are prioritized with each glass. Thanks to Fountain Filters, I can confidently say that I have found the best and most affordable water filter on the market. My only regret is not discovering them sooner.
M Mrs B
58 days ago

Unmatched Customer Service and Dependable Products at Fountain Filters: A Personal Experience

When faced with the daunting task of replacing our discontinued Eco3 water filter system, we turned to for a solution. And boy, are we glad we did! Simon, the guru behind the scenes, made this entire process a breeze. From our initial inquiry to the installation of the Fountain Filters Standard replacement system, Simon was there every step of the way. The new system arrived promptly after ordering, and after a smooth installation, we encountered a minor leak. A simple call to Simon provided us with the insight we needed – a quick tightness adjustment was all it took to resolve the issue. The level of customer service we received was unparalleled. Simon's patience and willingness to assist were truly commendable. We now have a fully operational water filter system that exceeds our expectations, and knowing that Simon is just a call away for any future hiccups brings us peace of mind. Thank you, Simon, and Fountain Filters team, for your exceptional support and top-notch products. Our experience with you has been nothing short of phenomenal, and we highly recommend your services to anyone in need of reliable water filtration solutions.
D Daisy
67 days ago

Transformative Experience with

My journey with was nothing short of remarkable. From the moment I placed my order to the swift delivery within a mere 3 working days, I was impressed by their efficiency and reliability. Browsing through their website was an enlightening experience; the wealth of information provided on various filter options, from whole-house systems to single tap filters, was truly exceptional. Unlike other websites I had explored, stood out for their comprehensive knowledge and up-to-date insights on filtration solutions. Through their platform, I gained valuable insights and education on the importance of water filtration, empowering me to make informed decisions for my household. My heartfelt gratitude to for not only delivering a quality product promptly but also for being a reliable source of information and guidance in the realm of water filtration. I wholeheartedly recommend their services to anyone seeking top-notch filters and expert advice.
M Micke
89 days ago

Life-Saver! Exceeded My Expectations

As a homeowner in Sweden, finding a water filter UV lamp seemed like an impossible task until I stumbled upon After scouring various European suppliers, this company was the only one willing to ship to Sweden. Their willingness to go the extra mile instantly made me a loyal customer. The package arrived promptly, and the UV lamp was well-packaged, ensuring it arrived in perfect condition. I'm incredibly grateful to Fountain-filters for their exceptional service and for being a true lifesaver.
M Micke
89 days ago

Life-Changing Water Filter Experience: A Glowing Review

When I embarked on my quest for a UV lamp water filter, little did I know it would lead me to Living in Sweden, the challenge lay in finding a company willing to ship this essential item. Despite the commonality of such products in England, my search was fruitless until I stumbled upon Fountain Filters. The moment the package arrived, I knew I had made the right choice. Not only did it arrive promptly, but it was also meticulously packaged, ensuring that my precious UV lamp reached me in pristine condition. The care and attention to detail exhibited by Fountain Filters truly set them apart in the realm of customer service. Thanks to this seamless experience, my water filter setup is now complete, bringing peace of mind and safety to my household. has not just provided me with a product, but with a solution that enhances the quality of life. If you're in search of reliability, exceptional service, and top-notch products, look no further than Fountain Filters. Their commitment to customer satisfaction shines as brightly as the UV lamp that now graces my home.
J Jacqui Hart
137 days ago

Life-Changing Purchase

Upon stumbling upon Fountain Filters, I couldn't be happier with my experience. Their product exceeded my expectations, and I was pleasantly surprised by the efficient packaging and prompt delivery. Having been a repeat customer, I can confidently say that this company has consistently delivered top-notch filters. I am looking forward to continuing my relationship with this company in the future.
B Bob Ratcliffe
150 days ago

Refreshing Water, Exceptional Service

As a proud owner of a Franke Triflow water filter, I recently embarked on the quest for a replacement filter cartridge. Serendipitously, I stumbled upon, and the experience has been nothing short of exceptional. Not only did I find their prices to be incredibly competitive, but the fact that they are a local, small business truly resonated with me. Upon reaching out to them, I was pleasantly surprised by the instant and personalized service I received. It's rare to come across a company that not only meets your needs but also provides that extra touch of genuine care and attention. I am beyond delighted with my decision to choose and would highly recommend them to anyone in search of top-notch products and unparalleled customer service. Cheers to clean, refreshing water and the wonderful team at!
B Bob Ratcliffe
150 days ago

Alternative filter for Franke Triflow

My assessment for I wished to switch the filter cartridge for my Franke Triflow water filter and got here throughout this firm. Their costs had been aggressive however extra essential to me was that they're native. I used to be much more delighted to search out they're a small firm. I bought on the spot, private service after I contacted them. Simply nice!
S Sue, Cuffley
170 days ago

Enhancing Our Kitchen Experience with Fountain Filters’ 3-Way Tap

As a recent customer of, I am thrilled to share my experience with their 3-way tap. This exceptional product arrived impeccably packaged, accompanied by clear instructions that made installation a breeze. Our plumber, known for their discerning taste, commended the tap for its superior quality and ease of connection to both the water supply and under-sink filter. The sleek design of the 3-way tap has unquestionably elevated the aesthetic of our new kitchen, becoming an eye-catching centerpiece that effortlessly blends functionality with style. It's the perfect marriage of form and function. I must also commend Fountain Filters for their user-friendly website, which provided valuable information and an effortless shopping experience. The seamless and expeditious delivery further exemplified their commitment to customer satisfaction. In conclusion, our household is not only reveling in the convenience of having filtered water readily accessible, but also in the elevated visual appeal that the 3-way tap brings to our kitchen. Thank you, Fountain Filters, for enhancing our daily lives with your exceptional product and service.
S Sue, Cuffley
170 days ago

A Stylish Upgrade: The Perfect 3-Way Tap for Your Kitchen

Let me start by saying this - the 3-way tap from is an absolute game-changer! As the package arrived, I was impressed with the attention to detail in the packaging and the clarity of the instructions provided. Our plumber, usually a man of few words, couldn't stop praising the tap for its top-notch quality and the seamless installation process. Connecting it to both the water supply and the under-sink filter was a breeze, thanks to the well-thought-out design. And let me tell you, the end result is simply stunning. It adds a touch of elegance to our new kitchen that we didn't even know was missing. I must also give a shoutout to Fountain Filters for their user-friendly website and lightning-fast delivery service. They truly went above and beyond to ensure a smooth and pleasant experience for us. If you're looking to elevate your kitchen space with a stylish and functional 3-way tap, look no further. has got you covered. Trust me, you won't be disappointed!
R Royston
174 days ago

Dependable Partner for Quality Fountain Filters

I can't speak highly enough about my consistent experience with Their replacement filters are not only delivered promptly but also at a competitive price. I have relied on them for years, and their reliable service has never wavered. Trustworthy, efficient, and cost-effective – they are my go-to supplier for all my fountain filter needs.
A Anonymous
206 days ago

An Unparalleled Selection and Exceptional Service

I can't say enough good things about! Their wide selection of filter systems allowed us to customize a solution that perfectly catered to our unique sink setup and water needs. The end result not only looks fantastic but also delivers water that tastes absolutely amazing. The service we received was nothing short of superb – from the moment we placed our order to the seamless delivery and impeccably packaged products. If you're in search of top-notch quality, variety, and service, look no further than!
M Matt
268 days ago

Transforming My Home with Doby OneFlow Hard Water Filter

Let me start by saying that the Doby OneFlow Hard Water Filter from has truly revolutionized the way we experience water at home. From the moment I installed this filter, I could feel the expertise and care that went into designing it. The installation process was surprisingly easy, and I appreciated the helpful hints provided for common challenges. The seller's attention to detail made all the difference, allowing me to overcome any obstacles instantly. Now, the entire household enjoys the benefits of soft water without any noticeable drop in pressure. The impact has been nothing short of remarkable, with a significant improvement in our daily lives. From the kitchen to the bathroom, the Doby OneFlow Hard Water Filter has made a lasting, positive difference throughout our home. I am truly grateful for coming across this exceptional product, and I can wholeheartedly recommend it to anyone looking to elevate their water quality at home. Thank you,, for introducing me to such a game-changing solution!


Fountain Filters is a leading online retailer specializing in high-quality fountain filters and related products. With a wide range of options available, the company caters to both residential and commercial customers who value clean and fresh water. With a focus on providing top-notch customer service and superior products, Fountain Filters has gained a strong reputation in the industry.

Pros and Cons:

  • Pros:
    • Extensive selection of fountain filters to suit different needs and preferences.
    • High-quality products that effectively remove impurities, ensuring clean and great-tasting water.
    • Dedicated and responsive customer service team that promptly addresses queries and concerns.
    • Competitive pricing, offering excellent value for money.
    • Secure and convenient online shopping experience.
  • Cons:
    • Limited physical store locations, primarily an online retailer.
    • Some customers may find the range of options overwhelming and may require assistance in choosing the right filter.

User Experience:

Fountain Filters' website is user-friendly and intuitive, allowing customers to easily browse through their extensive catalog of fountain filters. The site provides detailed product descriptions, specifications, and customer reviews, helping users make informed purchasing decisions. The responsive design ensures a seamless experience across various devices, enhancing convenience.

Pricing and Value for Money:

The pricing of fountain filters at Fountain Filters is competitive compared to other retailers in the market. Despite offering high-quality products, the company strives to maintain affordable prices for customers. With the inclusion of additional features and long-lasting durability, the filters offer excellent value for money.

Customer Service:

Fountain Filters excels in providing top-notch customer service. Their support team is knowledgeable, friendly, and readily available to address any concerns or queries customers may have. The company values customer satisfaction and ensures prompt responses via phone, email, or live chat. Furthermore, Fountain Filters offers helpful resources and documentation on their website to assist customers in using and maintaining their fountain filters.

Product Quality and Selection:

Fountain Filters takes pride in offering high-quality fountain filters from reputable brands. These filters are designed to effectively eliminate impurities and contaminants, resulting in clean and healthy drinking water. With a diverse range of options, customers can find filters suitable for various types and sizes of fountains. The products undergo rigorous quality control measures to ensure consistent performance and durability.

Website Usability:

The Fountain Filters website is designed with user convenience in mind. The intuitive navigation system allows for easy exploration of the product catalog. The search functionality enables users to quickly find specific filters based on their requirements. The website also contains comprehensive information about the company, its policies, and frequently asked questions, providing a transparent and informative experience.

Returns and Exchanges:

Fountain Filters has a hassle-free returns and exchanges policy. In the event of receiving a damaged or incorrect item, customers can contact the company within a specified time frame for a resolution. The company ensures seamless returns or exchanges, offering a fair and efficient process.

Promotions and Discounts:

Fountain Filters periodically offers promotions, discounts, and special deals to provide customers with additional savings. Customers can subscribe to the company's newsletter or follow their social media channels to stay updated about the latest offers and promotions.


Fountain Filters has established a strong reputation within the industry for its exceptional products and customer service. The company is known for its commitment to delivering high-quality fountain filters that effectively improve water quality. Positive customer reviews and testimonials further contribute to its solid reputation.

Payment Options:

Fountain Filters offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. This provides customers with flexibility and convenience when making their purchases.

Loyalty Programs:

Currently, Fountain Filters does not offer a formal loyalty program. However, the company occasionally rewards repeat customers with exclusive discounts or offers as a token of appreciation.

Customer Reviews:

Customers consistently commend Fountain Filters' products and services through positive reviews. The testimonials highlight the company's dedication to customer satisfaction, reliable products, and excellent communication.

Community Involvement:

Fountain Filters actively supports various water-related initiatives and charities. The company recognizes the importance of access to clean water and contributes to organizations working towards this cause. Through such community involvement, Fountain Filters demonstrates its commitment to environmental and social responsibility.

Shipping and Costs:

Fountain Filters provides fast and reliable shipping services to customers across the United Kingdom. The company offers various shipping options, allowing customers to choose the most suitable method based on their preferences and urgency. Shipping costs are calculated based on the order's weight, size, and destination, ensuring transparency and fairness. In conclusion, Fountain Filters is a reputable online retailer that excels in providing high-quality fountain filters. With its wide product selection, competitive prices, exceptional customer service, and commitment to customer satisfaction, Fountain Filters is a trusted source for clean and fresh drinking water. Whether for residential or commercial purposes, customers can rely on Fountain Filters to deliver effective and reliable filtration solutions.