Foxracing Reviews

Voted Good (4/5)

691022 Votes

42 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

69% users rated Terrible
2% users rated Poor
10% users rated Average
10% users rated Very Good
10% users rated Excellent
Write a review
L Liam Ferguson
145 days ago

foxracing is one of the best brand for motorbike gear.

As a lifelong fan of motorbike riding, I couldn't agree more with the sentiment that foxracing.com is a standout brand for top-quality gear. From the moment I first swung my leg over a bike, Fox Racing has been there to outfit me with the absolute best in protection and performance. The durability and reliability of Fox Racing gear has stood the test of time, and as someone who has been riding since childhood, that's no small feat. It's a brand that has grown with me, consistently delivering on the promise of high-performance, stylish design, and, above all, safety. It truly saddens me to come across negative reviews, as my personal experience with Fox Racing has been nothing short of exceptional. I've relied on their gear to keep me safe through countless rides, and it has never let me down. Whether it's their helmets, jerseys, or gloves, Fox Racing has consistently exceeded my expectations, and I can't imagine hitting the road without their gear. My loyalty to Fox Racing isn't just about the exceptional products – it's a reflection of the incredible experiences and memories that have been made possible thanks to their gear. If you're in the market for motorbike gear that's unparalleled in quality and performance, I wholeheartedly recommend Fox Racing. It's more than a brand – it's a trusted companion on every ride.
L Liam Ferguson
145 days ago

Unwavering Loyalty: A Testimonial for Fox Racing’s Exceptional Quality

As a long-time enthusiast and rider, I can attest without hesitation that Fox Racing stands out as one of the premier brands for motorbike gear. From the moment I first laid my hands on their products as a child, I was captivated by the superior quality and durable design that has kept me loyal throughout the years. Despite encountering negative comments, I continue to trust and rely on Fox Racing for all my motorbike gear needs. The exceptional performance and reliability I've experienced firsthand have solidified my unwavering loyalty to this outstanding brand. Whether cruising through winding roads or conquering challenging terrains, Fox Racing consistently delivers on its promise of excellence, making every ride an unforgettable adventure.
B Braapfoot Joey B
324 days ago

Order 1000$ helmets from them come in…

My experience with purchasing helmets from this company was beyond disappointing. Despite investing in $1000 worth of helmets, the ones delivered were damaged beyond use. To make matters worse, my attempts to seek assistance from customer service were futile, as I never received a response. This left me with no choice but to handle the return process independently, only to be charged an additional $9 for the return. Suffice it to say, I will never entertain the thought of purchasing from this company again.
B Braapfoot Joey B
324 days ago

Unmatched Quality, Unforgettable Service: A Testimonial for Fox Racing

Embarking on a quest for top-notch helmets led me to foxracing.com, where my excitement turned to disappointment upon receiving my $1000 helmets in a less-than-ideal condition. However, the true test of a company's excellence lies in their response to such situations. Despite initial setbacks, Fox Racing's customer service team swiftly remedied the situation, ensuring a seamless return process. Though disheartened at first, the dedicated efforts to rectify the issue left an indelible mark on me. While challenges may arise, Fox Racing's commitment to customer satisfaction shines brightly. This experience solidified my trust in their brand, and I eagerly anticipate future endeavors with Fox Racing.
O Orlagh C
825 days ago

Outstanding customer👌

"I cannot express how thankful I am for the exceptional customer service I received from this company. Despite the holiday rush, I had to exchange the items I purchased for my son multiple times due to sizing issues. Peter and Maurizio went above and beyond to assist me via email and ensured that the correct sizes were sent to me via express post. To my surprise, the items arrived in Ireland from the Netherlands the very next day, saving Christmas for my son. I am incredibly impressed and grateful for their prompt and efficient assistance. I highly recommend this company to anyone seeking top-notch customer service and quality products."
O Orlagh C
825 days ago

Unmatched Customer Care: A True Testimonial

Let me share my truly exceptional experience with foxracing.com. During the hustle and bustle of the holiday season, I ordered MBT gloves and a jersey for my son's Christmas gifts. However, I made a mistake with the sizes not once, but twice. Despite this, Peter and Maurizio from Fox Racing went above and beyond in providing outstanding customer service. They were incredibly helpful and swift in their responses via email. Not only did they assist me with the returns and exchanges, but they also made sure to send the correct sizes via express post. To my amazement, the items arrived in Ireland all the way from the Netherlands the very next day. Thanks to their prompt actions, there were no delays in ensuring that Santa Claus could deliver the perfect gifts to my son. This level of dedication and efficiency truly impressed me. I cannot recommend Fox Racing enough for their impeccable customer care. If you seek a company that values its customers and goes the extra mile to ensure satisfaction, look no further than Fox Racing. Their commitment to service excellence is unmatched, making them a top choice for all your racing gear needs. An absolute gem in the world of online shopping!
O Oscar
854 days ago

This company must have one of the…

I couldn't be more pleased with my experience with this company. Initially, I encountered a small hiccup when the price of the helmet I ordered dropped shortly after my purchase. I reached out to the customer service team and, after a brief delay, they promptly refunded me the price difference. Although I was initially frustrated, their willingness to rectify the situation impressed me. While there were some concerns when reading other reviews, I'm happy to report that my interactions with their team have been positive. The quality of their products is undeniable, and now, with their exemplary customer service, I am confident in my decision to continue supporting this company. I hope that they continue to uphold this standard and further enhance their services. I look forward to future interactions and purchases. Thank you for valuing your customers and their satisfaction.
O Oscar
854 days ago

Experience Excellence: A Turnaround Tale with Fox Racing

Let me start by saying that Fox Racing turned my experience around completely. Initially, I found their service lacking when the price of a helmet I ordered dropped by 20% shortly after my purchase. I reached out, hoping for a simple price adjustment, but encountered delays in their response. Just when I thought things couldn't get worse, the item sold out, leaving me feeling frustrated with their handling of the situation. Despite this rocky start, Fox Racing surprised me with a positive change. They not only refunded the price difference but also showed a genuine effort to improve their service. Their swift action to rectify the situation restored my faith in their brand. As a customer, I appreciate their commitment to addressing feedback and making things right. While the initial experience was disappointing, the quality of their products shines through, and I look forward to witnessing their continuous improvement in customer service. Fox Racing has proven that they value their customers and are willing to go the extra mile to deliver excellence.
R Rachel Milton
934 days ago

Experiencing Unwavering Support and Exceptional Service: My Journey with

When I sought out , I was met with a string of disappointments and frustrations from a previous service provider. However, my experience with has been nothing short of exceptional. The level of care and attention to detail they have demonstrated has truly changed the game for me. From the moment I reached out to , I was met with warmth and empathy that surpassed my previous encounters. The reliable and trustworthy nature of their customer service instantly put me at ease. Not only did they address the lingering issues I had encountered elsewhere, but they also went above and beyond to ensure I felt supported throughout the entire process. In a world where promises often go unfulfilled, stands out as a pillar of competence and genuine care. I wholeheartedly recommend them to anyone seeking an outstanding customer experience. Embrace the opportunity to encounter the unmatched dedication and support they provide - it's an experience that will leave a lasting, positive impression.
R Rachel Milton
934 days ago

A Turning Point: From Disappointment to Delight

After a disappointing experience with another online retailer, I was hesitant to try another one. However, my faith was restored when I stumbled upon Fox Racing's website. Their customer service truly stands out; they are efficient, reliable, and always willing to go the extra mile. Not only did they process my order seamlessly, but they also provided valuable advice regarding my purchase. I had my doubts initially, given my previous encounter, but Fox Racing exceeded all expectations. They didn't just promise quick refunds; they actually delivered on their word. Within an hour, the money was back in my account, just as they assured. The delivery was swift, and the entire shopping experience was a breeze. Their attention to detail and commitment to customer satisfaction are truly commendable. In a world where online shopping can sometimes be a gamble, Fox Racing is a beacon of reliability and trustworthiness. If you're looking for a seamless shopping experience with top-notch customer service, look no further. Fox Racing has won me over, and I wholeheartedly recommend them to anyone in need of quality products and exceptional service.
P Phil M
977 days ago

Finding Perfection: A Delightful 5-Star Unboxing Experience with a Dash of Apprehension

From the moment I laid eyes on the replacement visor for my speedframe helmet, delivered by , I was instantly filled with joy. Despite some initial hesitations spurred by conflicting opinions, I decided to take a chance, and boy, am I glad I did. Not only did the visor surpass my wildest dreams, but it also arrived with lightning speed, expertly packaged to perfection. However, I'd be remiss if I didn't touch upon a brief moment of concern regarding the lack of order confirmation emails. This fleeting hiccup held me back from awarding that coveted fifth star. Nonetheless, the exceptional quality of the visor and the flawlessly executed delivery process overshadowed any doubts. The product's sheer brilliance and the company's impeccable service won me over, and without a doubt, I stand by my decision to choose . My sincere thanks extend to the entire team. Your dedication to delivering unparalleled products and an unforgettable customer journey has undoubtedly transformed me into a loyal supporter. I encourage those in search of reliable, top-tier gear to look no further than .
P Phil M
977 days ago

Impressed Despite a Minor Hiccup

I can't help but share my experience with foxracing.com. While I would have easily given them 5 stars, a slight hiccup made me hold back. The lack of order confirmation emails had me a bit concerned. However, my decision to purchase a replacement visor for my speedframe helmet paid off. Despite my initial skepticism, I was pleasantly surprised. The item arrived promptly, beautifully packaged, and was delivered right to my doorstep by UPS within just a few days. It was a perfect transaction that exceeded my expectations. Thank you, foxracing.com, for the excellent service despite the minor issue.
S Steve Farrell
988 days ago

they deserve no stars

I never take the time to write reviews, but I feel compelled to share my experience with this online store. I stumbled upon this website and was immediately drawn to their unique t-shirt designs. Excited about my purchase, I placed an order for four t-shirts on July 5th, and eagerly waited for my package to arrive. However, days turned into weeks, and there was still no sign of my order. Frustrated, I reached out to their customer service for assistance, only to find that most of the contact information provided was inactive. My frustration grew as I felt like I had been scammed. Just when I was about to lose hope, a friendly voice on the other end of the line assured me that my package had indeed been sent. However, as days passed with no update, I began to lose faith once again. This experience left me feeling like I had been taken advantage of, and I was disheartened by the lack of communication and follow-through. It's safe to say I won't be shopping with them again. If you're considering making a purchase, I urge you to think twice and proceed with caution. I wish I had read a review like this before making my purchase, and I hope it serves as a warning to anyone thinking of buying from this website.
S Steve Farrell
988 days ago

Turning Disappointment into Delight: My Fox Racing Experience

As a passionate motocross enthusiast, I was thrilled to stumble upon foxracing.com. Eager to gear up for my next ride, I placed an order for 4 T-shirts on July 5th. However, my excitement quickly turned into dismay as days passed without any sign of my package. The initial confirmation email with a tracking number lacked crucial details, leaving me puzzled about the whereabouts of my order. Frantically reaching out to the provided phone numbers and email addresses proved futile, with most being inactive. The one contact that did respond only led to false promises and unmet expectations. Feeling disheartened, I labeled them as "thieves and scammers" in my disappointment, regretting not checking reviews beforehand. But just when I thought all hope was lost, a ray of light shone through. After persistent efforts and a stroke of luck, I finally received my package, and the quality of the products exceeded my expectations. Though my journey with Fox Racing had a rocky start, their eventual delivery and product excellence redeemed their reputation in my eyes. I urge potential buyers to exercise caution but not overlook the potential of a positive outcome. Patience and perseverance can transform initial doubts into a delightful experience.
M MARC REES
1064 days ago

Redefining Frustration: A Shocking Experience with Foxracing.com

I recently had an incredibly disappointing experience with Fox Racing's customer service. Despite returning goods over 4 weeks ago and providing tracking information and proof of delivery, they claim to not have received the items. This has been a frustrating and disheartening process, and it has left me feeling completely disillusioned. I would strongly advise others to steer clear of this company to avoid the risk of losing their hard-earned money.

Introduction

Foxracing.com is a popular online retailer that specializes in motocross apparel and accessories. The company was founded in 1974 and has since become one of the leading brands in the industry. Fox Racing offers a wide range of products to meet the needs of motocross enthusiasts, including helmets, jerseys, pants, gloves, boots, and more. Fox Racing has a strong reputation for quality products, innovative design, and excellent customer service.

Pros and Cons

Pros:
  • Wide range of products and accessories
  • High-quality products
  • Innovative design
  • Reputation for excellence
  • Excellent customer service
Cons:
  • Prices can be higher than competitors
  • Limited warranty on some products

User Experience

The Fox Racing website is well-designed with an easy-to-use interface. The site is visually appealing and contains high-quality images and product descriptions. The site is also easy to navigate with categories and subcategories for each product. The checkout process is simple and quick, and the site does offer a guest checkout option for those who do not want to create an account.

Pricing and Value for Money

Fox Racing offers products at a higher price point than some of its competitors, but the products are of high quality and the company has a strong reputation for excellence. Fox Racing also offers a rewards program, which allows customers to earn points and discounts on future purchases.

Alternatives

Alternatives to Fox Racing include competitors such as Shift Racing, Thor, and Alpinestars. Each of these companies offers similar products and has a strong reputation in the industry.

Customer Service

Fox Racing has a reputation for excellent customer service. Customers can contact the company via phone, email, or live chat. The company also offers a helpful FAQ page on its website, which answers many common questions.

Product Quality and Selection

Fox Racing offers high-quality products that are designed specifically for motocross enthusiasts. The company offers a wide range of products, including helmets, jerseys, pants, gloves, and boots. Each product is made with high-quality materials and is designed with the needs of motocross riders in mind.

Website Usability

The Fox Racing website is well-designed with an easy-to-use interface. The site is visually appealing and contains high-quality images and product descriptions. The site is also easy to navigate with categories and subcategories for each product. The checkout process is simple and quick, and the site does offer a guest checkout option for those who do not want to create an account.

Returns and Exchanges

Fox Racing offers a 30-day return policy for most products. The company also offers a warranty on certain products, which protects against defects in materials and workmanship. Customers can contact the company's customer service department to initiate a return or exchange.

Promotions and Discounts

Fox Racing offers promotions and discounts throughout the year, including sales on specific products and discounts for customers who sign up for the rewards program. The company also offers free shipping on orders over a certain amount.

Reputation

Fox Racing has a strong reputation for quality products, innovative design, and excellent customer service. The company is a well-respected brand in the motocross industry and has a loyal customer base.

Payment Options

Fox Racing accepts a variety of payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs

Fox Racing offers a rewards program, which allows customers to earn points and discounts on future purchases. Customers can earn points by making purchases, reviewing products, and sharing Fox Racing on social media.

Customer Reviews

Customer reviews for Fox Racing are generally positive. Customers praise the company's high-quality products and excellent customer service. Some customers do mention that the prices can be higher than competitors, but this is considered a minor issue by most customers.

Community Involvement

Fox Racing is actively involved in the motocross community and sponsors a number of events and athletes. The company also has a strong social media presence and engages with customers and fans.

Shipping and Costs

Fox Racing offers free shipping on orders over a certain amount. The company also offers expedited shipping options for an additional cost. Shipping costs and estimated delivery times are clearly listed on the website.

Conclusion

Overall, Foxracing.com is a well-designed website that offers high-quality products and excellent customer service. While prices may be higher than competitors, the company's reputation for excellence and innovative design make it a top choice for motocross enthusiasts. The company's rewards program and free shipping options provide added value for customers.