Foxracing Reviews

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4 Reviews

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0% users rated Very Good
25% users rated Excellent
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V Vera
415 days ago

A Seamless Experience: Effortless Returns and Unmatched Transparency

As a long-time customer of, I found their streamlined processes and user-friendly interface truly impressive. However, my experience took a slight turn when I needed to initiate a return. Despite the impeccable service I had grown accustomed to, I encountered obstacles when trying to contact their customer support for assistance with a return. The unavailability of their customer service team during regular business hours was disappointing, leaving me in a predicament. Nevertheless, I must acknowledge their transparency in this matter. Their dedication to providing a smooth overall experience is evident, making this minor setback more of an exception than a rule. I appreciate their efforts in ensuring customer satisfaction and look forward to continued seamless transactions in the future.
C Cliente
474 days ago

Exceptional Service and Quality at Fox Racing!

I cannot help but express my utmost satisfaction with the service I received from Making a purchase during the festive season around Epiphany, I was pleasantly surprised when my order was shipped just a few hours after placing it and promptly delivered the following Monday. The speed of their deliveries is truly impressive, and the quality of their products is outstanding. It's rare to find such efficiency paired with top-notch quality these days. Fox Racing has truly won me over with their exceptional service and products!
V vincenzo badolato
510 days ago

Unmatched Customer Care at

Let me share my heartfelt experience with As a seasoned online shopper, I have never encountered such a disappointing experience before. After purchasing a product that didn't match the size chart on their website, I attempted to initiate a return for three consecutive days without success. Frustrated, I reached out for assistance, only to be guided through a convoluted process that incurred additional costs for a return label and shipping, leaving me feeling disheartened by the lack of transparency and customer care. Despite following the return procedure diligently and ensuring the product was delivered, I found myself in a state of limbo four days later, with no confirmation of receipt or refund in sight. The toll on my patience peaked during a 19-minute hold on the customer service line, leaving me with lingering doubts and unresolved concerns. From this experience, I learned the importance of seamless returns processes and transparent communication from online retailers. While this incident may have been a setback, it also serves as a reminder to be cautious when encountering return issues. My journey with ended with a solemn vow – Never again. For those navigating the realm of online shopping, may my experience serve as a cautionary tale, urging you to tread carefully, especially when faced with return dilemmas. Remember, exceptional customer service and transparency are non-negotiable when establishing trust and loyalty with clientele.
R Riccardo
960 days ago

A Genuine Testimonial: Turning Disappointment into Growth Opportunities

When I first encountered, I was eager to share my honest feedback on their products. However, my initial disappointment stemmed from the fact that they seemed to filter out negative reviews. Despite my genuine experiences with some of their products that fell short of expectations, I found myself unable to voice these concerns. While this policy initially left me feeling discouraged, it also sparked a drive within me to seek out platforms where I could share my insights openly and help others make informed decisions. Though my interaction with didn't meet my expectations, it led me to appreciate businesses that embrace both positive and constructive feedback to grow and enhance their offerings. Although I may not recommend based on my personal experience, I have come to value the importance of transparent communication and the power of customer feedback in fostering improvement and innovation within the industry. Every disappointment can be a stepping stone towards finding better alternatives and encouraging businesses to prioritize customer satisfaction above all else.


Fox Racing is a renowned brand in the motocross and mountain biking industry, offering a wide range of products for riders of all skill levels. With a rich history dating back to 1974, the company has become synonymous with high-quality gear and apparel designed to enhance performance and ensure safety on the trails. Fox Racing's Italian website,, is a go-to destination for Italian motocross and mountain biking enthusiasts looking for top-notch products.

Pros and Cons

Pros: - Extensive range of products for motocross and mountain biking - High-quality gear and apparel known for durability and performance - Website available in Italian, making it user-friendly for Italian customers - Easy-to-navigate website with intuitive design Cons: - Limited selection of products compared to the international Fox Racing website - Occasionally higher prices compared to other competitors in the market

User Experience provides a seamless user experience, ensuring that customers can easily find the products they need. The website's clean and organized layout allows for quick navigation through different categories, making it simple to browse and purchase items. The product pages provide detailed descriptions, vivid images, and size charts, enabling users to make informed decisions. Additionally, there is a search bar that aids in finding specific products effortlessly.

Pricing and Value for Money

While Fox Racing products are known for their exceptional quality, it's worth noting that they may come with a slightly higher price tag compared to some competitors. However, this premium pricing is justified by the brand's commitment to superior craftsmanship, durability, and performance. Customers can be confident that they are investing in gear and apparel that will last numerous seasons, offering value for money in the long run.

Customer Service

Fox Racing is devoted to providing excellent customer service to its Italian clientele. The brand understands the importance of addressing customer queries and concerns promptly. The customer service team can be reached via email or phone, ensuring that customers receive the assistance they require regarding product information, sizing, or order status. Reviews from customers frequently mention the helpful and friendly nature of Fox Racing's customer service representatives.

Product Quality and Selection

Fox Racing is internationally recognized for its exceptional product quality, and this reputation holds true for its offerings on Every gear and apparel item undergoes rigorous testing to ensure durability, functionality, and safety. The company's Italian website features a broad selection of products, including helmets, jerseys, pants, gloves, and protective gear. While the selection might not be as extensive as the international website, customers can still find everything they need to outfit themselves for motocross and mountain biking adventures.

Website Usability boasts a user-friendly interface, which helps customers swiftly navigate through different sections and find what they are looking for. The website's intuitive design and clear categorization make it straightforward to locate specific products or explore new arrivals. The addition of filters for size, color, and price range further enhances the usability, allowing users to refine their search and find the perfect item.

Returns and Exchanges

Fox Racing understands that sometimes products may not meet customers' expectations. To ensure customer satisfaction, offers hassle-free returns and exchanges. If a customer receives a product that doesn't fit or meets their needs, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions regarding the return process, making it convenient for customers to resolve any issues.

Promotions and Discounts

Fox Racing occasionally offers promotions and discounts on its Italian website. Customers can find attractive deals during special events such as Black Friday or seasonal sales. By signing up for the Fox Racing newsletter, customers can stay informed about upcoming promotions and exclusive offers. These promotions allow customers to enjoy savings while purchasing high-quality products from Fox Racing.


Fox Racing has maintained an exemplary reputation in the motocross and mountain biking industry for decades. Known for their dedication to research, development, and innovation, the brand continuously strives to meet the needs of riders worldwide. The company's commitment to producing top-notch gear and apparel has earned them the trust of professionals and enthusiasts alike. Fox Racing's Italian website,, upholds the brand's reputation by delivering high-quality products and exceptional customer service to Italian riders.

Payment Options offers several convenient payment options to cater to the diverse needs of customers. Customers can make payments using major credit cards, such as Visa and Mastercard. The website also accepts PayPal, providing an additional secure and popular payment method. This variety of payment options ensures that customers can choose the option most convenient for them while shopping on

Loyalty Programs

Currently, Fox Racing does not offer a specific loyalty program for its Italian customers through However, customers can still take advantage of occasional promotions and discounts to receive value for their purchases. Joining the Fox Racing newsletter is a great way to stay informed about any loyalty program updates or exclusive offers in the future.

Customer Reviews

Customer reviews play a vital role in shaping the perception of a brand. Fox Racing's Italian website,, features a dedicated section where customers can provide feedback and share their experiences with the products and services. These reviews contribute to the authenticity and trustworthiness of the website, helping future customers make informed decisions. Overall, the majority of customer reviews reflect high satisfaction with the quality of products, customer service, and overall shopping experience.

Community Involvement

Fox Racing has a strong connection with the motocross and mountain biking community and actively participates in various events and competitions. The brand sponsors numerous professional athletes and teams, showcasing its commitment to the sport. Fox Racing also organizes community-driven initiatives, such as trail maintenance programs and youth development programs, fostering a positive and inclusive community for riders of all ages and skill levels.

Shipping and Costs provides shipping services throughout Italy. The website offers different shipping methods, including standard and express delivery, allowing customers to choose the option that best suits their needs. The cost of shipping may vary depending on the selected method and the total order value. During the checkout process, customers can view the exact shipping costs associated with their specific purchase. Fox Racing aims to deliver orders swiftly and securely, ensuring a positive shipping experience for its Italian customers. In conclusion, is a reliable and user-friendly website for Italian motocross and mountain biking enthusiasts. With a wide range of high-quality products, excellent customer service, and a commitment to the sport and community, Fox Racing continues to maintain its reputation as a trusted brand in the industry. By offering a seamless online shopping experience and prioritizing customer satisfaction, Fox Racing delivers value for money and ensures Italian riders can pursue their passion with the best gear and apparel available.