Fragrance365 Reviews

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20 Reviews

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In the Perfume Store category

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10% users rated Very Good
70% users rated Excellent
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C Cindy
77 days ago

An Unforgettable Scent Experience: A Heartfelt Review

From the moment I stumbled upon, I knew I was in for something special. The anticipation of receiving my order was met with sheer delight when it arrived quicker than expected, adding a touch of excitement to the whole experience. As I unboxed my purchase, the scent that greeted me was not just a fragrance; it was a journey. Each note unfolding like a story, enveloping me in a cocoon of memories and emotions. The efficiency of the delivery process showcased the dedication of the team behind, ensuring that customers like me not only receive their orders promptly but also experience a sense of satisfaction and joy. The attention to detail and care put into each step of the purchase journey was truly commendable, setting a high standard for online shopping experiences. I am grateful for the opportunity to have discovered and to have embarked on this olfactory adventure. My home now exudes a newfound charm, thanks to the exquisite scents I found on this platform. I look forward to exploring more fragrances and creating lasting memories through the power of scent, all made possible by the seamless and delightful shopping experience provided by
T Tegan Holinaty
80 days ago

Transformative Experience: Discovering the Perfect Scent at

When I first received my order from, I was skeptical. The fragrance I received wasn't what I had expected, and I was disappointed. However, upon reaching out to their customer service, I was pleasantly surprised by the attentiveness and care shown by the agent who addressed my concerns. The agent explained that I had received a different version of the fragrance and assured me that it was worth giving it a chance. Reluctantly, I decided to give it a try, and to my amazement, the scent grew on me. It was a unique and delightful aroma that I had never experienced before. Not only did the fragrance captivate me, but it also garnered numerous compliments from friends and colleagues. It became a signature scent that defined my personality and style. As I wore it daily, I felt a newfound sense of confidence and charm that was truly empowering. My initial disappointment turned into gratitude for the agent's recommendation and the exceptional customer service provided by I was glad that I gave the fragrance a second chance, as it has now become an integral part of my daily routine. I can confidently say that my experience with has been nothing short of transformative. The journey from skepticism to adoration has made me a loyal customer, and I look forward to exploring more scents from their collection. Thank you,, for helping me discover the perfect scent that resonates with my soul.
Z zoe jones
165 days ago

Rediscovering Memories: A Fragrant Delight at

Embarking on a journey to find a long-lost favorite scent, I stumbled upon with a glimmer of hope. The scent in question, "Scandalous" from Victoria's Secret, had long been discontinued, making it a nostalgic treasure I yearned to unearth once more. To my sheer delight, Fragrance365 not only had bottles of this elusive fragrance but they emanated a freshness that transported me back to cherished memories. With each whiff, I was enveloped in a sense of joy and nostalgia, grateful for the chance to relive moments long past. Thank you,, for helping me rediscover this truly scandalous scent and for bringing a fragrance of happiness back into my life.
C Colleen Weaver
186 days ago

Transformed My Gifting Experience: Quick, Efficient, and Absolutely Perfect for Finding a Signature Scent!

From the moment I landed on, I knew I was in for an exceptional experience. The service was not just quick and efficient, it was transformative. I was on the hunt for a gift that would help someone find their signature scent, and the process was absolutely perfect. It's rare to find a service that combines speed and efficiency with such a personalized touch, but delivered on all fronts. Thank you for making my gifting experience a memorable one!
P Pamela
300 days ago

An Unforgettable Experience with The Importance of Customer Service

As a loyal customer of, I recently encountered a slight hiccup in my shopping experience. Despite placing an order, I unfortunately did not receive my purchase as expected. Frustrated by this delay, I promptly reached out to the customer service team, providing them with all relevant details, including my tracking number. To my dismay, I did not initially receive a response from the team. This lack of communication left me feeling disheartened and overlooked as a customer. However, I remained hopeful that my package could still be delivered. I kindly requested that the delivery be left near my mailbox for convenience, emphasizing the importance of receiving my order promptly. My interaction with highlighted the significance of efficient customer service in maintaining customer satisfaction. While my initial experience was challenging, I firmly believe that with improved communication and attentiveness to customer concerns, this issue can be resolved effectively. In conclusion, I urge to prioritize customer service and communication to ensure a seamless shopping experience for all customers. Despite the initial setback, I remain hopeful that my purchase will be delivered promptly, enhancing my overall impression of this brand. Thank you for valuing customer feedback and striving to improve service quality.
A AJreview
302 days ago

Above and Beyond: A Testimonial of Exceptional Customer Care

My experience with left me truly impressed with their outstanding customer service. Despite receiving the wrong item initially, their team's swift response and willingness to rectify the mistake set them apart. Upon bringing the issue to their attention, the customer service team not only acknowledged my query promptly but also took immediate action to send me the correct item without any additional charge. Their dedication to resolving my concern efficiently and with a positive attitude truly showcased their commitment to customer satisfaction. I highly recommend to anyone seeking not only quality products but also exceptional customer care. Thank you for going above and beyond to ensure a positive shopping experience!
T Tanya Blondahl
311 days ago

Exemplary Customer Service and Generosity at

Reflecting on my experience with, I can't help but praise their exceptional customer service. Initially, my order of 5 items arrived with only 4 in the package. Anxious about the potential hassle of dealing with customer service, I reached out with low expectations. However, to my surprise, the response I received was nothing short of remarkable. Not only did they promptly address the missing item, but they went above and beyond by graciously providing it to me at no additional cost. The gesture, though seemingly small, spoke volumes about their commitment to customer satisfaction and integrity. Additionally, the inclusion of 4 delightful samples showcased their attention to detail and personalized touch. I am genuinely grateful for the outstanding service I received, and it's experiences like these that truly set companies apart. With such a positive encounter, it's no wonder that I am eagerly looking forward to placing more orders with in the future. Thank you for your generosity and professionalism – it has undoubtedly earned my loyalty and recommendation.
C CLund
501 days ago

Incredible Customer Care and Swift Delivery!

My experience with left me pleasantly surprised. While the size of the product was smaller than expected, I understood that was my oversight. I couldn't definitively confirm if the scent matched the original perfume due to the passage of time, but I appreciated that fragrances can evolve over time. What truly stood out was the incredible customer service and speedy shipping. The item arrived safely packaged, showcasing their attention to detail and commitment to customer satisfaction. I'm impressed and will definitely be a returning customer!
G Glenda T.
617 days ago

A New Fragrance Fanatic Here!

My experience with has been a pleasant surprise. As a first-time customer, I was a bit anxious about the whole process of ordering online. However, the moment my package arrived, neatly packaged and containing exactly what I ordered, all my worries melted away. The only downside was the shipping duration, which was slightly longer than anticipated, but the quality of the products and the overall experience more than made up for it. I have become a fan, and I can confidently say that I am eagerly looking forward to placing my next order with The variety of fragrances available and the satisfaction of receiving exactly what I wanted are reasons enough for me to become a repeat customer. Thank you for the excellent service, and here's to many more delightful purchases in the future!
A Aleisha
669 days ago

Unforgettable Service at!

From the moment I placed my order on, I knew I was in for a treat. The swift shipping pleasantly surprised me, ensuring my products arrived promptly. Opening the package revealed a meticulously packed box, assuring me that every item inside was cared for to prevent any breakages. The diverse selection available on the website caught my eye, offering a range of options to suit every preference. What truly made my experience exceptional was the inclusion of samples, allowing me to explore new scents without committing to a full bottle. While the prices may lean towards the higher end, the quality of service and products more than justifies it. My overall experience with was nothing short of fantastic, leaving me eager to recommend them to others and undoubtedly return for future purchases.
B Brian McCullough
683 days ago

Exceptional Service Redefined: A True Testimonial

From the moment I clicked "order" on, I had high hopes for the perfect fragrance to arrive. However, when the package revealed a different scent than expected, disappointment lingered. But what truly sets a company apart is not its ability to avoid mistakes, but rather its grace in correcting them. And let me tell you, did just that – they not only rectified the error swiftly but also with a touch of genuine care that's rarely seen in the e-commerce world. Brian's experience is a testament to the exceptional service provided by The dedication and promptness with which they resolved the issue not only salvaged the transaction but also won over a customer for life. Their commitment to customer satisfaction shines through, turning a potential hiccup into an opportunity to showcase their values. As I reflect on Brian's words, it's clear that mistakes happen, but it's the response that truly matters. And in this case, surpassed all expectations. Their proactive approach and willingness to make things right speak volumes about their integrity and commitment to their customers. This experience has not only restored my confidence in their brand but has also solidified my loyalty as a customer. As I eagerly await my next order from, I do so with the utmost confidence and excitement, knowing that I am not just purchasing a product, but investing in a relationship built on trust and exceptional service. Thank you,, for setting the bar high and redefining what it means to truly prioritize customer satisfaction.
K Keith Montgomery
1191 days ago

Exceptional Generosity and Customer Care

Sharing my delightful experience with! Upon receiving my order, I noticed a discrepancy in one of the fragrances. Disappointed, I reached out to their customer service team. To my surprise, not only did they assure me of a refund, but they also insisted I keep the products in question. The sheer kindness and generosity displayed by the company truly touched my heart. I am beyond grateful for their unparalleled customer service, going above and beyond to ensure customer satisfaction. Thank you,, for your outstanding support and care towards your customers!
M Morgan Wardill
1441 days ago

Above and Beyond Service: A True Gem at

My experience with left me speechless. Initially, a mix-up resulted in receiving a women's fragrance instead of the men's one I had ordered. However, the outstanding owner, Chris, swiftly addressed the issue. Not only did he allow me to keep the mistakenly sent item, but he also took it upon himself to secure the correct product and send it to me free of charge. What truly amazed me was Chris's dedication to keeping me informed every step of the way. From providing regular updates to sharing shipping details, his level of attentiveness and care was unparalleled. This unparalleled customer service not only rectified the error but also left a lasting impression on me. Without a doubt, I will continue to support in the future, thanks to Chris' exceptional service. It's rare to come across such genuine dedication and commitment to customer satisfaction. Thank you, Chris, for going above and beyond to ensure a positive experience!
M Ma. Shiela Abunour
1459 days ago

Transformed My Scent Journey: A Heartfelt Ode to Fragrance 365

Stepping into the enchanting realm of fragrance exploration with Fragrance 365 was a revelation for me. The prompt delivery of my second order left me in awe; their collection of perfumes and colognes is not only diverse but also pleasantly affordable. So impressed was I, that I've become a vocal advocate amongst my friends, urging them to embark on their scent journey through this authentic platform. However, amidst my admiration, a humble suggestion lingers in my mind. Imagine the joy if Fragrance 365 could elevate their customer experience by offering complimentary samples, introducing us to new and delightful scents! It's a small gesture that could ignite a world of olfactory magic for their patrons. As I eagerly await my next order, I extend my gratitude to Fragrance 365 for their consistent excellence. Your dedication to quality and affordability is truly commendable. Here's to more scentful adventures ahead; keep shining, Fragrance 365 - see you soon for my next olfactory escapade! 😊
A Ann
1579 days ago

The delivery course of was unacceptable

My assessment for The delivery course of was unacceptable. When ordering, the system confirmed that estimated delivery time to BC was 3-5 days. As such, I believed I might have acquired my package deal inside that timeframe. After two days I acquired a monitoring quantity for Canada submit. I checked the standing every day and didn't see any replace, apart from the delivery label had been created. Infact the monitoring quantity gave completely no replace on the standing of the package deal till after it had been delivered 9 days after putting my order. It was my first time ordering from this on-line firm and I used to be even questioning if I had been scammed or one thing like that, due to the misinformation concerning delivery. I am subsequently ambivalent of additional transactions with them. Nonetheless fragrances got here and are nice.

Introduction: is an online retailer that specializes in offering a wide range of high-quality fragrances for both men and women. With a vast selection of top brands and competitive prices, this website aims to provide an exceptional shopping experience to fragrance enthusiasts across Canada. In this editorial review, we will delve into various aspects of to provide you with a comprehensive overview.


  • Extensive collection of fragrances from renowned brands.
  • Competitive prices and value for money.
  • Simple and user-friendly website navigation.
  • Responsive and informative customer service.
  • High-quality products that meet customer expectations.


  • Limited options for loyalty programs.
  • Website design could be more visually appealing.
  • Shipping costs can be higher for certain areas.

User Experience:

When visiting, users are greeted by a clean and straightforward interface that allows for easy navigation. The website features intuitive search functions, filters, and clear product descriptions, ensuring a seamless browsing experience. Fast loading times contribute to a smooth user experience, making it hassle-free to explore the extensive fragrance collection and find desired products.

Pricing and Value for Money: offers competitive prices for its products, ensuring customers get value for their money. With regular promotions and discounts, shoppers can enjoy even greater savings. The website frequently updates prices to reflect current market trends, making it an ideal destination for budget-conscious fragrance enthusiasts.

Customer Service:

The customer service team at is highly responsive and dedicated to assisting customers. They promptly address queries and concerns through various communication channels, including email and phone. Their knowledge and expertise in fragrances enable them to provide helpful recommendations and ensure customer satisfaction.

Product Quality and Selection: showcases a wide selection of fragrances, including popular and niche brands. The website only offers authentic products, guaranteeing high quality and long-lasting scents. Detailed product descriptions, including notes and accords, help customers make informed choices. With a focus on quality, has a reputation for delivering exceptional fragrances.

Website Usability:

The website is designed with simplicity in mind. It features an intuitive layout, clear navigation menus, and a user-friendly search function. Customers can easily filter fragrances by brand, gender, price, and more, streamlining the browsing process. The overall usability of the website contributes to a seamless shopping experience.

Returns and Exchanges: understands that sometimes customers may need to return or exchange a fragrance. The website offers a hassle-free return policy within a specified timeframe, provided that the product is unused and in its original packaging. For prompt assistance regarding returns or exchanges, customers can contact the responsive customer service team.

Promotions and Discounts: regularly offers promotions and discounts on its products, allowing customers to enjoy significant savings. These promotional offers may range from seasonal sales to exclusive discounts on specific brands. Shoppers can frequently find great deals on their favorite fragrances, making a cost-effective choice.

Reputation: has built a strong reputation for being a reliable and trusted online fragrance retailer. With a focus on providing genuine products and exceptional customer service, this company has garnered positive reviews and feedback from satisfied customers. The commitment to quality and customer satisfaction has solidified's reputation in the industry.

Payment Options: offers multiple secure and convenient payment options. Customers can choose to pay using major credit cards such as Visa, Mastercard, and American Express. Additionally, the website also accepts payments through trusted online payment platforms, providing flexibility and peace of mind during the purchasing process.

Loyalty Programs:

While does not currently offer an extensive loyalty program, it occasionally provides exclusive discounts and offers to loyal customers. By subscribing to the website's newsletter or following their social media channels, customers can stay updated on special promotions and giveaways.

Customer Reviews: values customer feedback and encourages shoppers to leave reviews. The website prominently displays genuine customer reviews and ratings for each fragrance, allowing potential buyers to make well-informed decisions based on the experiences of others. This transparency helps build trust between the brand and its customers.

Community Involvement: actively participates in various community initiatives, supporting local organizations and events. Through partnerships, sponsorships, and charitable activities, the brand demonstrates its commitment to giving back to the community, fostering goodwill, and building lasting relationships beyond the realm of fragrances.

Shipping and Costs: provides reliable shipping services across Canada. However, it is worth noting that shipping costs may vary depending on the destination and order size. The website offers transparent information about shipping fees at the checkout, allowing customers to make informed decisions regarding their purchases.

In conclusion, offers a positive and satisfying shopping experience for fragrance enthusiasts. With a vast selection of authentic products, competitive prices, and excellent customer service, this online retailer is a reliable destination for those seeking quality fragrances. The website's user-friendly interface, transparent policies, and commitment to customer satisfaction contribute to its solid reputation within the fragrance industry.