Framebridge User Reviews

Introduction

Framebridge is a custom framing company that allows users to upload their artwork, photos or memorabilia to their website, choose the perfect frame, and then have it shipped to their doorstep. The company aims to make custom framing a hassle-free experience by offering high-quality craftsmanship, expert design advice, and affordable prices.

Pros and Cons

Pros:

• Easy to use website
• Wide selection of frames and mats
• Expert design advice
• Affordable pricing
• Free shipping on orders over $100

Cons:

• No physical locations for in-store consultations
• Not all frames can be ordered in custom sizes
• Limited to standard framing styles

User Experience

Framebridge's website is easy to use, making it a pleasant and hassle-free experience for customers. Their design tool is intuitive and provides users with a wide selection of frames and mats to choose from. Additionally, they offer expert design advice to help users make informed decisions unique to their taste.

Pricing and Value for Money

Framebridge's pricing is competitive, with prices starting at $39, which includes a custom frame, matting, and free shipping both ways. Their value for money is excellent since they don't compromise on quality and offer expert design services at no extra cost.

Alternatives

Framebridge's main competitors are Printique, Simply Framed, and Art to Frames, all of whom offer custom framing services.

Customer Service

Framebridge's customer service is top-notch, offering support via phone, chat or email. They respond promptly, providing professional and helpful assistance to ensure all customer needs are met.

Product Quality and Selection

Framebridge's frames are of high quality, handcrafted in the USA, using high-quality materials. Their frame selection is impressive, offering a wide range of styles to choose from to match different tastes and preferences.

Website Usability

Framebridge's website is user-friendly, providing a seamless experience. Their design tool is intuitive and straightforward, making it easy for users to upload their artwork, choose a frame, and add special instructions.

Returns and Exchanges

Framebridge offers a 30-day satisfaction guarantee. They provide a prepaid return label to make exchanges or returns easy and hassle-free.

Promotions and Discounts

Framebridge runs various promotions and discounts throughout the year. Sign up for their email newsletter to stay updated on seasonal promotions and deals.

Reputation

Framebridge has a great reputation, and they are well-known for their excellent customer service, quick turnaround time and high-quality craftsmanship.

Payment Options

Framebridge accepts all major credit cards, as well as PayPal, Google Pay, and Apple Pay.

Loyalty Programs

Framebridge doesn't offer a loyalty program. However, repeat customers can still take advantage of seasonal promotions and discounts.

Customer Reviews

Framebridge has excellent customer reviews, with most customers applauding their high-quality craftsmanship, expert design advice, and hassle-free experience.

Community Involvement

Framebridge is active in its community, partnering with local artists, galleries, and museums to support the arts.

Shipping and Costs

Framebridge offers free shipping on all orders over $100. Their standard shipping time is 10-14 business days. However, they offer an expedited shipping option for an additional fee.