Frames Reviews

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92 Reviews

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In the Home & Garden category

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1% users rated Terrible
1% users rated Poor
2% users rated Average
2% users rated Very Good
93% users rated Excellent
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P Penny Newman
48 days ago

Exceeding Expectations: A Frame-Worthy Experience with

From a cluttered corner to a gallery-worthy display, my experience with has truly been exceptional. Initially burdened with neglected pictures waiting to be framed, I discovered and their seamless online service. The process was not only user-friendly but also remarkably efficient, guiding me effortlessly through mounting instructions and offering a plethora of choices. The swift delivery only added to my excitement, and upon receiving the frames, I was elated. The quality was impeccable, the colors vibrant, and the durability unparalleled. As I assembled my pictures, they were transformed into stunning artworks, adding a touch of sophistication to my space. Notably, when a mounting mishap occurred on my end, the customer service team displayed unwavering support, further solidifying my confidence in this remarkable British business. is not just a framing service; it is a testament to excellence and dedication in every aspect. My heartfelt gratitude goes out to for exceeding my expectations and breathing new life into my cherished memories. If you seek impeccable quality, unmatched variety, and exceptional service, look no further than - where your pictures transform into masterpieces.
M Ms. S Poonwassie
48 days ago

Exceptional Care and Swiftness: A Frame-worthy Experience

My encounter with left me pleasantly surprised by their exceptional care and swiftness. The frame I ordered arrived meticulously wrapped, ensuring its pristine condition upon delivery. The attention to detail did not go unnoticed, reflecting their commitment to customer satisfaction. However, my rating of 4 stars, instead of 5, stems from the packaging materials used. While effective, the presence of non-recyclable plastic wrap left me yearning for a more environmentally conscious choice. Without clear information on recyclability, I reluctantly had to dispose of it in a landfill, a decision that did not align with my eco-friendly values. Overall, the efficient service and quality of the product overshadowed this minor setback, cementing as a reliable provider worth considering for future framing needs.
P Patricia Wilson
48 days ago

Exquisite Customer Service: Delivers Promptly and Perfectly

Purchasing a frame online can be daunting, but shattered my expectations with their exceptional service. Upon placing my order, I was promptly informed that my frame would be custom-made and delivered within 7 to 10 days. To my delight, the frame arrived just a week later, exceeding my expectations. Thank you,, for not only meeting but surpassing your delivery promise with precision and efficiency!
E Elizabeth
49 days ago

Transforming Memories into Masterpieces with

Revisiting for the umpteenth time has always been a delightful journey down memory lane. Each visit is like stepping into an artist's studio, bursting with creativity and possibilities. The user-friendly website effortlessly guides me through a plethora of options, making the ordering process a breeze every single time. The extensive selection of frames never fails to amaze me, catering to every style and taste imaginable. Whether I'm preserving cherished family photos or showcasing vibrant artwork, offers the perfect frame for every occasion. The delivery process is a testament to their commitment, always arriving promptly and surpassing my expectations. The fast track service, true to its name, has consistently left me in awe with its swiftness. With, fast truly means fast! The impeccable quality of the frames and craftsmanship is a reflection of their dedication to excellence. Each frame not only preserves my memories but elevates them into timeless masterpieces, exuding sophistication and charm. My satisfaction knows no bounds with each order fulfilled beyond perfection. It's no wonder I keep coming back for more. has truly become my go-to destination for all framing needs, a testament to their unparalleled service and exceptional products. Thank you for transforming my memories into works of art!
K Katharine Yeo
49 days ago

Unmatched Elegance: A Testimonial for

Enthusiastically, I recount my experience with From the moment I landed on their website, I was greeted with professionalism and elegance. The step-by-step guide for measuring up a bespoke frame and mount was not just clear—it was expertly crafted to ensure precision. The instructions were so detailed that I felt like a professional framer myself! The clarity provided eased any initial reservations I had about measuring accurately. This attention to detail truly sets apart in the world of custom framing. With each measurement I took, I grew more confident in my choices, knowing that the end result would be a masterpiece tailored to perfection. The process was not just practical; it was an enlightening experience that deepened my appreciation for the art of framing. has not only provided me with a frame for my artwork but also with a newfound sense of confidence in my ability to create a visually stunning display. I am grateful for their expertise and dedication to ensuring customer satisfaction. In conclusion, if you are seeking elegance, precision, and unbeatable quality in framing, look no further than Trust me, you won't be disappointed!
49 days ago

Exceptional Quality and Service Beyond Expectations

As a thrilled customer of, I can confidently vouch for the remarkable experience I had with their services. When I ordered my frame mount online, I was pleasantly surprised by the user-friendly automated form that allowed me to input precise measurements and select the ideal color. The delivery process was not only prompt but also precisely on schedule, reflecting their commitment to meeting customer expectations. What truly set apart was their attention to detail in packaging. The frame mount was impeccably secured, ensuring it arrived in pristine condition without any damage during transit. This level of care and dedication to customer satisfaction truly resonated with me, showcasing their commitment to quality at every touchpoint. In conclusion, I am not just satisfied but genuinely impressed with and their exceptional quality products and top-notch service. I wholeheartedly recommend them to anyone seeking premium framing solutions, and I personally look forward to future transactions with them. Thank you for exceeding my expectations and providing a seamless, delightful experience from start to finish.
D Damian Lenihan
49 days ago

Exceptional Craftsmanship and Outstanding Value

From the moment I walked through the doors of, I knew I was in for a treat. The team not only provided expert advice on how to frame my precious medal and certificate but also presented me with a plethora of stylish and quality options to choose from. In just over a week, the masterpiece was ready, and I was left speechless by the final result. The framing not only elevated the visual appeal of my items but also encapsulated their significance, making them stand out like never before. What truly impressed me was the unbeatable value for money. not only exceeded my expectations but also proved that top-notch craftsmanship doesn't have to break the bank. I wholeheartedly recommend to anyone looking for a blend of professionalism, artistry, and affordability. Thank you for turning my cherished possessions into timeless treasures.
K Kate
49 days ago

A Masterpiece Frame: More than Meets the Eye

When I stumbled upon, I never expected to find a frame that would elevate my picture to a whole new level. The mount for my picture inside the frame was not just nice; it was a masterpiece. The attention to detail and precision in measurement truly impressed me, making my picture shine like never before. What truly set apart was their speedy delivery. When I placed my order, I wasn't sure how long I'd have to wait, but to my surprise, it arrived quickly, exceeding my expectations. This level of efficiency added to the overall satisfaction of my purchase. Reflecting on my experience, I can confidently say that I will not hesitate to choose again for any future framing needs. The quality of their products and the speed of their service truly make them stand out in the industry. Thank you,, for turning a simple frame into a work of art.
J Jon
50 days ago

Transforming Memories: A Picture-Perfect Experience with

Let me start by saying, my experience with was nothing short of exceptional. From the moment I unwrapped my package, I knew I was in for a treat. The picture frame was not just visually appealing; it truly embodied the essence of craftsmanship and attention to detail. Every inch, every corner was as described - beautiful, elegant, and just perfect for showcasing my precious memories. But what truly sets apart is their unparalleled service. The reliability and timeliness of their delivery left me impressed. As someone who values punctuality and efficiency, I can confidently say that exceeded my expectations. I received my order right on schedule, without any delays or hassles. In a world where quality and service often take a backseat, stands out as a beacon of excellence. I am grateful for the seamless experience and the opportunity to adorn my home with such a finely crafted piece. Thank you,, for transforming my memories into a picture-perfect display.
S Sam D
50 days ago

Exquisite Beauty with a Price Tag to Match

My experience with was a mix of awe and slight disappointment. The frames I purchased truly lived up to their online portrayal - stunningly beautiful and elegant, especially with the anti-glare screen enhancing their appeal. However, the quality of the frame backing board left something to be desired, not quite meeting the premium standard I expected for the price I paid. While the frames looked perfect in terms of aesthetics, there were small sizing discrepancies that cropped up, slightly tarnishing the overall experience. Despite these minor setbacks, I can't deny the visual impact these frames have had on my space, adding a touch of sophistication and style that is hard to match. Overall, offers a selection of visually captivating frames that can truly elevate any room they adorn. Just be prepared to pay a premium for their beauty, and keep an eye out for any potential quality inconsistencies that may arise.
C Customer
52 days ago

Unparalleled Support and Quick Resolutions – A Customer’s Delight

Upon receiving my order from, I unfortunately discovered that the frame had suffered damage during transit. Understandably concerned, I promptly reached out to their customer service team, attaching a photo as proof of the issue. What happened next truly impressed me. Without any hesitation, the customer service representative not only acknowledged my concern but also offered an immediate solution - a replacement frame would be dispatched right away. The entire process was seamless, efficient, and devoid of any unnecessary hurdles. This level of exceptional care and support is a true testament to's commitment to customer satisfaction. Their swift actions and willingness to resolve the issue promptly have undoubtedly won my loyalty. This experience has solidified my trust in their brand, and I can confidently say that I will be a returning customer for all my future framing needs.
C Customer
52 days ago Delivered Beyond Expectations!

My experience with left me pleasantly surprised and fully satisfied. I decided to order two custom-made frames, and the attention to detail and quality craftsmanship truly impressed me. The frames were not only perfect but also arrived meticulously packaged, reflecting the company's commitment to protecting their products during transit. From the moment I opened the package, I could see the care and dedication that went into ensuring my frames were delivered flawlessly. The overall presentation was impeccable, and it was evident that prioritizes customer satisfaction at every step of the process. Without a doubt, I am more than pleased with my purchase, and I have already decided that will be my go-to choice for all future framing needs. Thank you for exceeding my expectations and providing an exceptional customer experience. I highly recommend to anyone in search of top-notch quality and service!
T Tony Yates
52 days ago

Transformed My Cherished Artwork

Sharing my experience with has been nothing short of exceptional. As an art enthusiast with a collection of original Richard Avedon Beatles posters, I was seeking the perfect frames to preserve and display these nostalgic treasures. The team at Frames truly surpassed my expectations by crafting millimeter-perfect frames that seamlessly complemented the posters' original style. Their attention to detail and precision in customizing the frames were truly commendable, turning my vision into a stunning reality. With each interaction, Frames radiated reliability, excellence, and an unwavering commitment to quality. Thank you, Frames, for consistently delivering impeccable results that have elevated my cherished artwork to new heights.
D Dev Creedmiles-Naraine
52 days ago Delivered Beyond Expectations

As an interior designer, finding the perfect frames is essential to my work. When I came across, I was desperately searching for large frames that seemed impossible to find elsewhere. The user-friendly website and seamless online payment process immediately caught my attention. To my surprise, the communication from was prompt and clear, and the delivery was not only faster than expected but also well within the quoted timeline. Upon receiving the frames, I was delighted to find that they were easy to set up and exuded a sleek and polished look. I am genuinely impressed with the quality of the frames and the efficiency of their service. I am looking forward to using again for my future projects and wholeheartedly recommend them to anyone in need of top-notch framing solutions. Thank you for exceeding my expectations!
S Sheila
53 days ago

Straightforward ordering

My assessment for Used this firm on a number of events when ordering mounts for odd sized frames . They make the ordering really easy in comparison with different websites . By no means been disenchanted and at all times arrive effectively packaged and throughout the time said. Would undoubtedly suggest.

Introduction is an online retailer specializing in high-quality frames for artwork, photographs, and mirrors. With a wide range of styles, sizes, and materials to choose from, aims to provide customers with the perfect frame to enhance and protect their treasured pieces. In this editorial review, we will delve into various aspects of, including pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of frame styles, sizes, and materials - Customizable frames to suit each individual's preferences - Competitive pricing - User-friendly website with intuitive navigation - Secure and convenient online shopping experience - Fast and reliable nationwide shipping - Excellent customer service and support Cons: - Limited physical stores for customers to see frames in person before purchasing - International shipping options are limited

User Experience presents a seamless user experience, thanks to its intuitive website design and easy-to-navigate interface. The site allows customers to search for frames based on their specific requirements, such as size, style, and material. Furthermore, the customization feature empowers users to create personalized frames that perfectly complement their artwork or photographs. The ordering process is straightforward, with clear instructions and helpful visuals. Overall, the user experience is commendable, ensuring a hassle-free shopping experience for customers.

Pricing and Value for Money offers competitive pricing, ensuring customers get excellent value for their money. The prices vary depending on the frame type, size, and material chosen. However, consistently provides affordable options without compromising on quality. Furthermore, the ability to customize frames provides added value, allowing customers to have frames tailored to their specific needs. With transparency in pricing and a wide range of options to suit various budgets, offers great value for money.


While excels in providing a diverse range of frames, there are a few notable alternatives in the market. One such alternative is, which offers a similar selection of frames along with a user-friendly website and competitive pricing. Another alternative is, which focuses on offering high-quality frames and excellent customer service. These alternative options provide customers with additional choices, ensuring they find the perfect frame for their artwork or photographs.

Customer Service boasts exceptional customer service, with a team dedicated to assisting customers at every step of their buying journey. Their representatives are knowledgeable, friendly, and prompt in addressing any queries or concerns. The support team can be contacted via phone or email, and they strive to provide satisfactory resolutions to any problems that may arise. Customers can rely on's customer service for a pleasant and satisfactory experience.

Product Quality and Selection offers a wide array of frame styles, sizes, and materials, ensuring customers find the perfect fit for their artwork or photographs. The frames are crafted with precision, utilizing high-quality materials to guarantee durability and longevity. sources their products from reputable manufacturers, prioritizing excellent craftsmanship and attention to detail. With a vast selection of frames to choose from, customers can find frames that align with their preferences and enhance the visual appeal of their cherished pieces.

Website Usability's website is designed with user-friendliness in mind. The site features a clean and modern layout, enabling customers to easily navigate through the various frame options. The intuitive search and filtering functions allow users to narrow down their choices based on specific criteria. The customization feature is seamlessly integrated into the website, enabling customers to effortlessly design their ideal frames. The ordering process is straightforward, and the site provides detailed product descriptions and visuals for informed decision-making.'s website usability receives high marks for its simplicity and effectiveness.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can return the frame within 30 days of delivery for a refund or exchange. However, it is important to note that the item must be in its original condition and packaging. is committed to ensuring customer satisfaction, and their straightforward returns and exchanges process is a testament to their dedication to customer service.

Promotions and Discounts frequently runs promotions and discounts, providing customers with the opportunity to save on their purchases. These promotions may include limited-time discounts, seasonal sales, or special deals on specific frame styles. Customers can stay updated on the latest promotions by subscribing to the newsletter, following their social media accounts, or regularly visiting the website. Taking advantage of these promotions allows customers to enjoy even greater value for their money.

Reputation has established itself as a reputable online retailer in the frame industry. With years of experience and a track record of satisfied customers, has garnered positive reviews and testimonials. Their commitment to delivering high-quality frames, excellent customer service, and secure online shopping experiences has contributed to their solid reputation. Customers can trust to provide them with reliable, durable, and visually appealing frames for their artwork or photographs.

Payment Options offers a range of secure payment options to accommodate customers' preferences. These payment options include major credit cards such as Visa, Mastercard, and American Express. Additionally, customers can opt to use PayPal for a convenient and secure transaction. ensures the safety of customers' financial information through encryption and data protection measures, giving customers peace of mind during online transactions.

Loyalty Programs

Currently, does not offer a specific loyalty program. However, they do provide discounts and promotions to both new and repeat customers. By subscribing to their newsletter or following their social media accounts, customers can stay informed about these special offers and enjoy further savings on their frames.

Customer Reviews

Customer reviews play a crucial role in gauging the quality of a product and the satisfaction of previous buyers. has received numerous positive customer reviews, with customers praising the wide selection of frames, quick shipping, and excellent customer service. The positive feedback reflects the company's commitment to providing top-notch products and experiences to their customers.

Community Involvement actively participates in community-related initiatives and events. They partner with local artists and organizations to support art projects and exhibitions. By promoting art in the community, demonstrates their dedication to fostering creativity and cultural engagement. Their involvement in the community showcases their commitment to more than just selling frames.

Shipping and Costs offers fast and reliable nationwide shipping across the United Kingdom. The shipping costs vary depending on the size and weight of the order. ensures that frames are securely packaged to prevent damage during transit. The estimated shipping costs and delivery times are clearly communicated during the ordering process, allowing customers to make informed decisions. For international shipping, has limited options, and customers are advised to contact customer service for details. In conclusion, stands as a reputable online retailer offering a diverse selection of high-quality frames at competitive prices. With excellent customer service, a user-friendly website, and customization options, ensures a pleasant and convenient shopping experience for customers. Their commitment to product quality, customer satisfaction, and community involvement further solidifies their position in the frame industry. Whether customers are seeking frames for artwork, photographs, or mirrors, emerges as a trustworthy choice.