Frameusa Reviews

Voted Good (4/5)

85 Votes

39 Reviews

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In the Home & Garden category

Pie-Chart Analysis

5% users rated Terrible
5% users rated Poor
8% users rated Average
21% users rated Very Good
62% users rated Excellent
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N Nikki Aaker
72 days ago

Exceptional Service, Quality Products, and Ethical Practices!

From the moment I discovered, I have been consistently impressed with the exceptional service and quality products. Not only have I always received my orders promptly, but I have also been deeply moved by the company's dedication to treating its employees exceptionally well. What sets apart is their commitment to manufacturing everything right here in the US, a value that resonates strongly with both myself and my clients. Knowing that the products are ethically made is a significant factor in my purchasing decisions, and it adds immense value to the items I offer. In addition to their ethical practices, the service I have received has been nothing short of excellent. The team at goes above and beyond to ensure customer satisfaction, and for that, I am incredibly grateful. Thank you,, for your unwavering commitment to exceptional service, quality products, and ethical practices. It's a pleasure to support a company that aligns with my values and consistently delivers beyond expectations!
J Jeffrey
74 days ago

Frame USA Goes Above and Beyond

I cannot thank Frame USA enough for their amazing customer service and willingness to go the extra mile. After mistakenly placing the wrong order, I was unsure of how the situation would be resolved. However, the team at Frame USA proved to be incredibly understanding and accommodating. They worked with me every step of the way to ensure that the issue was resolved to my satisfaction. I am truly impressed by their dedication to customer satisfaction and would wholeheartedly recommend them to anyone in need of top-quality framing solutions. Thank you, Frame USA, for your exceptional service!
M Marcia
77 days ago

From Skeptic to Believer: A Success Story

When I stumbled upon, I must admit, I was a bit skeptical about ordering frames online. But oh, how my doubts vanished as soon as my package arrived! The quality of the frames exceeded my expectations, and it was evident that the team at Frameusa has mastered the art of packing. Everything arrived in pristine condition, and I couldn't be more satisfied. I can now proudly say that I am a loyal customer of The seamless experience from ordering to unwrapping has won me over, and I wouldn't hesitate to make another purchase. Not only will I be returning for more frames for myself, but I will also be recommending Frameusa to all my family and friends. Thank you, Frameusa, for restoring my faith in online shopping and for delivering exceptional products. Your attention to detail and commitment to quality are truly appreciated.
K Kayla H
80 days ago

Unmatched Quality and Craftsmanship: A Testament to American Artistry

From the moment I unwrapped the framed wedding photos ordered from as a Christmas gift from my husband, I was astounded by the sheer beauty and meticulous craftsmanship of each frame. The walnut frames exuded a rich, luxurious color that elevated the photos to a whole new level of sophistication. The barnwood frame, with its rustic finish, added a touch of charm and character that perfectly complemented the pictures. What truly sets these frames apart is not just their aesthetic appeal but also their exceptional quality and the fact that they are proudly made right here in the USA. As I gaze at these stunning frames hanging on my wall, I am reminded of the dedication and skill that went into creating them. Thank you,, for delivering true American artistry at its finest.
H Heidi
81 days ago

Exemplary Service that Exceeded All Expectations

From the moment I reached out to with a request to amend my order, I was met with unparalleled efficiency and warmth. Their response time was nothing short of impressive, and what could have been a stressful situation turned into a seamless experience. The staff's willingness to accommodate my needs effortlessly truly stands out as a testament to their commitment to customer satisfaction. I am beyond grateful for the exceptional service I received from, and I wholeheartedly recommend them to anyone in need of top-tier customer care. Thank you for going above and beyond to make my shopping experience a memorable one!
S Susan Cluck
86 days ago

I requested for one thing a bit particular…

My evaluate for I requested for one thing a bit particular (frames with out glass) and I used to be instantly contacted through electronic mail to get extra data so the frames have been made accurately.
L Lisa Your Personal Trainer
90 days ago

An Unforgettable Experience with

From the first moment of contact via email, my experience with has been nothing short of exceptional. The level of customer service I received was beyond amazing, with prompt responses to all my queries, ensuring a smooth and hassle-free process from start to finish. Not only were all my questions addressed promptly, but my order also arrived earlier than anticipated, adding an element of delight to my overall experience. The quality of the frame surpassed my expectations, enhancing and beautifully showcasing my daughter's wedding picture, making it truly unforgettable. I am thoroughly impressed and satisfied with my purchase, and without a doubt, I will be a returning customer to Furthermore, I have happily recommended their services to friends and family, further attesting to the outstanding experience I have had. Thank you,, for exceeding my expectations and providing such a wonderful product and service.
N N.H.
90 days ago

Above and Beyond Excellence at Frame USA

Let me start by saying that Frame USA is simply the best in the business. Their products are not just frames; they are a testament to craftsmanship and care. When I recently placed an order that didn't quite meet my expectations, I was blown away by the exceptional customer service that followed. The team at Frame USA went above and beyond to rectify the situation, swiftly preparing a replacement and ensuring it was delivered to me promptly. Their dedication to customer satisfaction is truly unparalleled. Every interaction with their staff exuded help, courtesy, and a genuine sense of care. The quality of their frames is outstanding, a true reflection of the passion and attention to detail that goes into their work. It's not just a product; it's a piece of art that showcases their commitment to excellence. Frame USA has not only earned my business, but also my heartfelt gratitude. This level of service and quality is what fosters long-term customer relationships. I wholeheartedly recommend Frame USA to anyone in search of top-notch products coupled with exceptional customer care.
S Steve Shriver
90 days ago

Transforming My Odd-Sized Print Into a Masterpiece with Frameusa’s DIY Kit

Embarking on a quest to find the perfect frame for my unique-sized print led me to the doorstep of After stumbling upon their DIY kit, I took a leap of faith. Although the shipping might have been a tad slower than expected, the meticulously wrapped package exuded care and attention to detail. Upon unwrapping, I noticed that the components were not pre-packaged, ensuring their pristine condition – no scuffs, no scrapes. The inclusion of wire hangers and wall bumpers was a thoughtful touch, though the absence of hanging wire did slightly dampen my excitement (-1 star). As I delved into the assembly process, I was pleasantly surprised by the ease with which the frame came together. The snug fit without the need for glass or excess backing was a testament to the quality of the product. The final result exceeded my expectations, transforming my odd-sized print into a masterpiece that now adorns my wall. Despite the minor hiccup with the hanging wire, I am thoroughly satisfied with my experience and the end product. Frameusa has won me over with their attention to detail and commitment to quality. Rest assured, I will be returning to their virtual shelves for my future framing needs.
A Amy
95 days ago

Transformative Art Piece Unveiled

Reflecting on my experience with, the journey was both inspiring and enlightening. Initially, I encountered a setback as the frame didn't meet my expectations. The delicate black facing seemed vulnerable to tearing, and the joints, though sturdy, hinted at a questionable lifespan. Nevertheless, amidst these concerns, a silver lining emerged. The meticulously protected acrylic frame ensured the safety of my valued art piece, making it effortlessly light for hanging. While the paper-like facing may show signs of wear over time, the frame's functionality shone through. My $100 investment sparked an epiphany - quality surpasses expectations, and true value lies not just in flawless construction but in the emotional connection fostered. This journey taught me to appreciate the craftsmanship beneath the surface, where beauty and durability harmonize. With each glance at my now gracefully displayed artwork, I am reminded that every flaw has a story, every imperfection a purpose., thank you for unveiling the transformative power within a seemingly imperfect frame. It's not just a frame; it's a vessel of memories and a testament to resilience.
S Stacey Cleveland
97 days ago

Rapid Delivery Delight: A Seamless Experience with FrameUSA

Upon receiving my order from FrameUSA, I was pleasantly surprised by the swift delivery. The items arrived promptly, reflecting the company's commitment to efficiency. Furthermore, the quality of the products exceeded my expectations, mirroring the descriptions provided on the website. Each item was carefully packaged, ensuring their safe arrival. Overall, my experience with FrameUSA was exceptional. I highly recommend this service to anyone in need of quality frames delivered promptly. I am eager to continue patronizing this business in the future. Thank you, FrameUSA, for your stellar service!
L lori cargile
101 days ago

Exceptional Service and Quality Craftsmanship

Reflecting on my experience with FrameUSA, I can't help but applaud their exceptional service and quality craftsmanship. The fast delivery surpassed my expectations, ensuring my treasured memories were promptly framed and displayed. Ordering was a breeze, making the entire process effortless and enjoyable. Upon receiving my frame, I was impressed by the attention to detail and the sturdy construction. It was evident that every step of the manufacturing process was handled with precision and care, resulting in a product that exceeded my expectations. Without a doubt, I will be a repeat customer of FrameUSA. Their dedication to providing top-notch service and superior products has won me over, and I look forward to entrusting them with my future framing needs. Thank you, FrameUSA, for your outstanding work!
C Cynthia Mazzeno
102 days ago

Transformed My Space: U-Frame Metal Sections Review

After a disappointing experience elsewhere, I turned to FrameUSA for a solution. The frame I initially received looked horrible - uneven joints and inconsistent sizing left me disheartened. However, their U-Frame metal sections completely transformed my space! The sleek design and flawless craftsmanship exceeded my expectations. From top to bottom, each detail was meticulously executed, adding a touch of elegance to my artwork. FrameUSA not only restored my faith in quality craftsmanship but also elevated the aesthetics of my home. I highly recommend their U-Frame metal sections for anyone seeking top-notch framing solutions. Thank you, FrameUSA, for turning my disappointment into delight!
A Adam
106 days ago

A Pleasant Surprise: Frames Arrived Swiftly, But Quality Disappoints

From the moment I placed my order on, the frames arrived at my doorstep in a swift manner that exceeded my expectations. However, upon unwrapping my purchase, I was disheartened to find the quality falling short of what I had hoped for. The corners of the frames didn't align seamlessly, the wood exhibited warping, and pieces were on the brink of detachment as I gingerly placed my precious pictures inside. Admittedly, the frames hold a visually pleasing aesthetic, but the durability doesn't seem promising for long-term use. Despite these setbacks, considering the affordability, I was willing to settle for the compromise in quality.
F Frank Katusa
129 days ago

Fast shipping…..superb…

I can't speak highly enough about my experience with Frame USA. The shipping was lightning-fast, and the packaging was top-notch. The quality of the frames exceeded my expectations, especially considering the fantastic price. What's more, the customer service was exceptional; they were knowledgeable, friendly, and efficient. I was overseas for almost six weeks, which is why I couldn't express my gratitude sooner. This wasn't my first time ordering from Frame USA, and it certainly won't be the last. Thank you, Frame USA, for consistently delivering a superb experience. I highly recommend this company to anyone in need of high-quality frames and exceptional service. - FJK


When it comes to framing your precious memories or artwork, is a prominent online destination that offers a wide range of quality frames. With a focus on providing excellent customer service, affordable pricing, and a diverse selection, has established itself as a reliable and trustworthy source for all your framing needs.

Pros and Cons

  • Pros:
  • Extensive selection of frames to choose from
  • Competitive pricing for both standard and custom frames
  • User-friendly website with easy navigation
  • Responsive customer service
  • High-quality products
  • Cons:
  • Limited options for international shipping

User Experience offers a seamless user experience with its intuitive website layout and user-friendly design. Finding the perfect frame is a breeze, thanks to the extensive categorization and search options available. The website's responsive design ensures a smooth browsing experience across different devices.

Pricing and Value for Money offers competitive pricing for both standard and custom frames. Their prices are often more affordable compared to brick-and-mortar stores. Additionally, the value for money is evident in the high-quality products they offer, ensuring that your purchased frames will last for years to come.

Customer Service takes pride in providing exceptional customer service. Their representatives are knowledgeable, friendly, and readily available to assist with any inquiries or concerns. Whether it's providing guidance on frame selection or addressing any issues, their customer service team goes above and beyond to ensure customer satisfaction.

Product Quality and Selection offers a wide selection of frames, catering to various needs and preferences. From standard sizes to custom-made frames, their product range is extensive. The frames themselves are constructed with high-quality materials, ensuring durability and protection for your artwork or photographs.

Website Usability

The website boasts excellent usability, making it easy to navigate and find the desired frames. The search functionality allows users to filter frames based on size, color, style, and other parameters. The product pages provide detailed information, including dimensions and available finishes, helping users make informed decisions.

Returns and Exchanges

If you are unsatisfied with your purchase, offers a hassle-free returns and exchanges policy. Customers can request a return within a specific timeframe and receive a refund or exchange for a different frame. The company's commitment to customer satisfaction is reflected in their flexible return policy.

Promotions and Discounts frequently offers promotions and discounts to provide customers with added value. They often have seasonal sales, coupon codes, and bundle deals to help customers save on their purchases. These promotions are regularly updated on the website, ensuring customers can make the most out of their shopping experience.

Reputation has built a solid reputation in the framing industry due to their commitment to quality, affordability, and exceptional customer service. With numerous positive customer reviews and testimonials, it's clear that is a trusted choice among customers seeking reliable framing solutions.

Payment Options accepts various payment options, including major credit cards such as Visa, Mastercard, Discover, and American Express. This ensures convenience and flexibility for customers when making their purchases.

Loyalty Programs

Currently, does not have a specific loyalty program in place. However, they frequently offer promotional deals and discounts, providing customers with opportunities to save on their purchases.

Customer Reviews

Customer reviews play a crucial role in determining the reputation and trustworthiness of a company. has consistently received positive reviews, with customers praising their product quality, range of options, and responsive customer service. These reviews serve as a testament to's commitment to providing top-notch framing solutions.

Community Involvement actively engages with the community through various initiatives. They support local artists and schools by providing frames at discounted rates or through donations. Their commitment to community involvement showcases their dedication to not only being a business but also a responsible corporate citizen.

Shipping and Costs offers shipping within the United States, with both standard and expedited options. The cost of shipping varies depending on the size and weight of the package, as well as the destination. International shipping options are available but may be limited. It's advisable to check the specific shipping details and costs during the checkout process.