Users Voice for Francagames

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 16 Mar 2019

Last updated by on 08 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 2 5 5 5 5
Jan 2023 5 5 1 2.7 1.8 3.6
Feb 2023 5 1 5 3 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Francagames Review by

Introduction is an online gaming store that offers a variety of games for different gaming platforms such as Playstation, Xbox, and PC. The website aims to provide a convenient and hassle-free way of purchasing games online. From new releases to classic titles, offers an extensive collection for gamers of all ages.

Pros and Cons

  • Wide selection of games for different platforms
  • Competitive pricing
  • Easy to use website
  • Prompt customer service
  • Limited payment options
  • No loyalty program or rewards program
  • Shipping costs can be expensive

User experience

Navigating through the website is easy and intuitive. The website is designed to provide an efficient and user-friendly interface. It offers quick and simple searching of the latest releases and a plethora of classic games. The checkout process is also convenient, and users can easily track their orders using the website's Order Tracking feature.

Pricing and Value for Money

The website offers competitive pricing, and it also provides discounts on various games. Compared to other online gaming stores, offers great value for money. However, shipping costs can sometimes be expensive, so customers should take that into consideration when making a purchase.


If you're looking for other online gaming stores, some alternatives worth considering are Steam, GOG, and Humble Bundle. These websites offer a great selection of games, affordable pricing, and an exciting range of unique features.

Customer Service provides prompt and reliable customer service, and the representatives are friendly and knowledgeable. The website is also equipped with a live chat feature, which enables customers to quickly resolve any issues or queries.

Product Quality and Selection

The website offers high-quality games, and the selection of games is extensive, making it easy for gamers to find their desired title. From new releases to classic games, has a diverse collection.

Website Usability

The website is designed to provide a convenient and easy-to-navigate experience. All buttons and links are clearly visible, and the checkout process is straightforward. The website also offers an FAQ section, which serves as a helpful guide for customers who have any queries.

Returns and Exchanges

The website offers a flexible return and exchange policy. If there is any issue with the game, customers can quickly return or exchange the game by contacting customer service.

Promotions and Discounts

The website frequently runs promotions and discounts on various games. These promotions are a great way of getting games at a discounted price.

Reputation has established a positive reputation, and many gamers rely on the website to purchase their favorite games. Trustpilot rates the website at 4.6 out of 5, which showcases the website's reliability and reputation.

Payment Options

The website offers limited payment options, and customers can only pay via several credit and debit cards. The website could provide more payment options to offer greater flexibility for customers.

Loyalty Programs

Currently, does not offer any loyalty programs, which is a downside for customers who make frequent purchases.

Customer Reviews

Many customers have left positive reviews of, and the website is highly rated on Trustpilot. The website's customer service and rapid delivery have also been applauded by many customers.

Community Involvement

The website does not have an active community involvement program. However, it has social media profiles where customers can follow to stay updated with the latest releases and promotions.

Shipping and Costs

The website ships to several countries, but shipping costs can be quite expensive. Customers should be aware of the shipping costs before making a purchase. However, the website offers fast delivery, ensuring that their games are delivered promptly.


Overall, is an excellent website for purchasing games online. It offers a vast collection of games for different gaming platforms, competitive pricing, prompt customer service, and fast delivery. However, it would benefit from having a wider selection of payment options, as well as a loyalty program for customers. It's definitely worth checking out for gamers who are looking for a convenient way to purchase their favorite titles online.