Francisfrith Reviews

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20 Reviews

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In the Film and Photograph Library category

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W Whittock
59 days ago

Incredible Experience with Francis Frith

Let me start by saying that my experience with Francis Frith has been nothing short of incredible. From the moment I purchased their product, I was impressed by the quality, service, and affordability they offered. The product I received exceeded all my expectations. The attention to detail and craftsmanship was evident in every aspect. Not only was the item of top-notch quality, but it also arrived promptly and was packaged with care. What sets Francis Frith apart is not just their exceptional products but also their outstanding customer service. Whenever I had a question or needed assistance, their team was always friendly, helpful, and responsive. This level of care truly made me feel valued as a customer. And let's talk about the cost – unbeatable! Despite the premium quality of their products, Francis Frith manages to keep their prices competitive, making luxury accessible to all. I highly recommend Francis Frith to anyone in search of top-quality products, impeccable service, and great value. My experience with them has been nothing short of amazing, and I will definitely be a returning customer for years to come.
S Sue DRiver
60 days ago

A Heartfelt Tribute to Exceptional Quality and Service at Francis Frith

Let me share my experience with francisfrith.com, where excellence truly shines. From the moment I received my purchase, I was taken aback by the impeccable quality of the print. The attention to detail, clarity, and vibrant colors exceeded my expectations. Furthermore, navigating through their user-friendly website was an absolute delight. The seamless ordering process, coupled with the intuitive design, made the entire experience a breeze. It's rare to find such a perfect blend of functionality and aesthetics. And let's talk about their delivery service – lightning-fast and flawlessly executed. The framed print arrived promptly, securely packaged with utmost care. It was evident that every step was taken to ensure the safe arrival of my precious purchase. Francis Frith doesn't just deliver products; they deliver an experience of excellence. It's not every day you come across such exceptional service. My heartfelt gratitude to the team for their dedication and commitment to providing top-notch quality and service. If you're looking for a memorable shopping experience, look no further than francisfrith.com. They have truly set the bar high!
J Jan
68 days ago

Reliving Memories: A Heartwarming Gift from Francis Frith

As I stumbled upon francisfrith.com, little did I know that I would embark on a journey down memory lane. The collection of photos portraying a bygone era in Bromley captivated me instantly. Each image spoke a thousand words, preserving the essence of a time long past. When I decided to surprise my daughter, who had recently moved to Bromley, with these nostalgic pictures, I had no idea of the profound impact it would have. As she unwrapped the gift, her eyes lit up with a blend of surprise and wonder. The photos transported her to a different time, evoking emotions and stirring memories that she hadn't revisited in years. The quality and attention to detail in each photo were impeccable, reflecting the dedication and passion of the team at Francis Frith. The thoughtfulness behind this present went beyond material value; it was a tangible link to history, a tangible connection to the roots of a new beginning. Thank you, francisfrith.com, for not just providing photos, but for creating an experience that bridged the past and present. This gift not only made my daughter's birthday special but also enriched our bond, intertwining our stories with the narrative of Bromley's history.
J Julia Chennell
72 days ago

The Power of Professionalism: A Testimonial for francisfrith.com

From the depths of a frustrating problem emerged an unparalleled display of professionalism and efficiency with francisfrith.com. Bestowed with 5 stars, this company swiftly rectified an issue, leaving me astounded by their rapid response and exceptional service. From the initial interaction to the final resolution, their conduct exuded a sense of reliability and trustworthiness that is truly commendable. In a world where customer service often falters, francisfrith.com shines as a beacon of excellence, turning a potential setback into a showcase of top-tier professionalism. Thank you, francisfrith.com, for not just addressing the problem but for doing so with grace and expertise that set you apart.
L Liz a regular CEX customer
77 days ago

Exceeding Expectations: A Joyful Discovery at Francis Frith

From the moment my package from francisfrith.com arrived promptly at my door, I knew I was in for a treat. As I unwrapped the calendar inside, I couldn't help but marvel at the sheer quality and attention to detail that went into its creation. Each page exuded a sense of nostalgia and beauty that instantly captivated me. The value for money was undeniable, making this purchase not only a delight but also a wise investment. Francis Frith didn't just meet my expectations; they exceeded them in every way. The calendar became more than just a tool to keep track of dates; it became a cherished piece of art that now adorns my walls. I am truly grateful for stumbling upon such a gem of a website that offers not just products, but experiences that bring joy and beauty into everyday life. Thank you, Francis Frith, for creating a customer experience that is truly unforgettable. I will be a loyal patron for years to come, eagerly anticipating the next treasure that awaits me on your site.
C Colin MacDonald
79 days ago

Unparalleled Visual Experience at Francis Frith

As a photography enthusiast, my experience with francisfrith.com has been truly exceptional. The feature that allows me to visualize the framed photo with the exact color mount and frame has taken my browsing experience to a whole new level. Before making a purchase, being able to see how the final product will look displayed has been incredibly helpful. It adds a personal touch to the process, making me feel more connected to the artwork I'm about to bring into my home. This attention to detail and commitment to enhancing the customer experience sets Francis Frith apart. Not only do they offer a wide range of stunning photographs, but they also go above and beyond to ensure that their customers are fully satisfied. Thank you, francisfrith.com, for providing such an excellent viewer feature that adds value and uniqueness to every purchase. I can't recommend this platform enough to fellow art lovers and photography enthusiasts!
A Angie Mills
80 days ago

EXCEPTIONAL CUSTOMER CARE AND DIVERSE COLLECTIONS

Sharing my delightful experience with francisfrith.com, I must commend their extraordinary dedication to customer satisfaction. As a history enthusiast looking for unique gifts, I was captivated by the diverse range of photos and images offered. Navigating their user-friendly website, although excellent, could benefit from some minor enhancements for an even smoother ordering process. What truly sets francisfrith.com apart is their swift, efficient, and immensely friendly service. From browsing to delivery, every step was met with professionalism and warmth, making me feel valued as a customer. The company's commitment to delivering exceptional customer care shines through in every interaction. If you seek a memorable shopping experience coupled with top-notch service and a vast array of historical treasures, I highly recommend francisfrith.com. Their devotion to ensuring customer satisfaction is truly commendable, leaving you feeling not just like a buyer, but a cherished part of their community.
D David
85 days ago

Exemplary Customer Service: Turning a Minor Hitch into a Top-Class Experience!

Every great company is not without its occasional hiccup. When I encountered a slight issue with my order from francisfrith.com, I was initially concerned. However, their response was nothing short of exceptional. The way they swiftly addressed and resolved the problem left me feeling truly valued as a customer. Not only did they sort out the problem efficiently, but their communication throughout the process was impeccable. It's rare to find a company that not only delivers top-quality products but also offers top-notch customer service to match. In the end, what could have been a negative experience turned into a 5-star delight! I highly recommend francisfrith.com not just for their excellent products but also for their outstanding customer service. Thank you for going above and beyond to ensure my satisfaction.
M Michael Pratt
86 days ago

Delighted with the Fascinating Retro Calendar and Prompt Service!

As a regular visitor to Sandsend, I was thrilled to discover the captivating collection of vintage photographs on francisfrith.com. The prompt and efficient service made browsing through the plethora of photos a breeze. The calendar I ordered turned out to be a visual delight, offering a fascinating glimpse into Sandsend's rich history. The easy selection process further enhanced my overall satisfaction. Thank you for this wonderful experience!
D David Thomas
100 days ago

Reliving Memories: A Timeless Addition to My Home

Recounting my experience with francisfrith.com, I cherished having a quad historical map print that sparked conversations around my previous postcode. When we relocated this year, it was a no-brainer to invest in a new one for our current neighborhood. Despite ordering right before Christmas, the delivery was surprisingly swift. As I unwrapped the package, the familiarity of quality met my expectations once again. The intricate details, rich colors, and historical significance of the print delighted me just like before. The new addition not only adorned my walls but also added a layer of nostalgia and charm to my home. I am genuinely thrilled with my purchase and wouldn't hesitate to encourage others to explore the magic that these historical prints bring. Francis Frith's exceptional craftsmanship and speedy service have undoubtedly won me over yet again.
S Stuart Holtby
102 days ago

Cherished Treasures: A Testament to Love

In the depths of my heart lies a treasure trove of memories from Easington, encapsulating the essence of moments shared with my beloved wife. When I stumbled upon francisfrith.com, hope sparked within me to immortalize those cherished moments. The picture and display frame that arrived were not mere products; they were a labor of love, carefully crafted to preserve our most precious memories. Every detail exuded professionalism and care, a testament to the dedication of the Francis Frith Collection. As I held the picture in my hands, I felt a flood of emotions wash over me, knowing that this piece would forever hold a special place in our home. It wasn't just a picture; it was a symbol of our life together, a visual masterpiece that would stand the test of time. I wholeheartedly recommend this company to all seeking to capture their memories in a tangible form. Francis Frith Collection goes beyond creating products; they create cherished treasures that encapsulate the essence of love, nostalgia, and the beauty of shared moments. Thank you for helping us keep our Easington memories alive and vibrant.
M Maisiesmum
103 days ago

A Heartfelt Gift of Exploration: A Francis Frith Review

Embracing the spirit of Christmas, I ventured onto francisfrith.com in search of the perfect present for my husband. The map jigsaw I stumbled upon seemed to be the ideal choice, and oh, how right I was! As I handed him the gift, his eyes sparkled with excitement, and his words of gratitude echoed through our home. The seamless ordering process left me pleasantly surprised, with updates on the jigsaw's journey reassuring me every step of the way. When the package arrived, right on time for the festivities, the anticipation was palpable. And as we pieced together the intricate map, discovering new landmarks and reminiscing about old memories, I knew the investment was worth every penny. Although the price tag may have seemed steep at first glance, the quality of the jigsaw spoke volumes. The sturdy pieces, vibrant colors, and attention to detail showcased Francis Frith's dedication to craftsmanship. My heart swells with joy knowing that I made the right choice, and that this gift will be cherished for years to come. Thank you, francisfrith.com, for turning a simple purchase into a cherished memory. Your map jigsaw was not just a present; it was a symbol of exploration, nostalgia, and love.
G Gill Sullivan
104 days ago

Going Above and Beyond: A Heartwarming Tale of Exceptional Customer Care

From the moment I mistakenly ordered a cropped photo instead of the full picture from francisfrith.com, I was filled with regret. However, what ensued was a beautiful display of outstanding customer service that warmed my heart. The team at Francis Frith not only rectified my error free of charge but also ensured that the corrected order reached me just in time for Christmas. The joy and surprise on my sister's face when she received the complete picture she had longed for were priceless. She proudly displayed it to everyone visiting her home over the holiday season, sharing its story and the impeccable service we had experienced. The dedication and commitment shown by the customer service team, even replying to my emails promptly over the weekend, truly blew me away. With deep gratitude, I extend my heartfelt thanks to the entire team at Francis Frith for turning my mistake into a memorable and delightful experience. Your exceptional care and attention to detail have not gone unnoticed, and I will be forever grateful for everything you did. Here's to a company that goes above and beyond for its customers – thank you for making a difference in our lives.
D Deborah Banks
104 days ago

From Order to Delight: A Seamless Journey with Francis Frith’s Framed Photo Prints

As a meticulous shopper seeking the perfect framed photo print, my experience with francisfrith.com was nothing short of phenomenal. The simplicity of the creation process stood out, making it a breeze to customize my order exactly to my liking. From selecting the image to choosing the frame, every step was intuitive and user-friendly. The delivery process was equally impressive. Not only did my package arrive swiftly, but it was also meticulously packaged to ensure the utmost protection for my cherished print. This attention to detail did not go unnoticed and added an extra layer of care to the overall experience. And the best part? The end result left me absolutely delighted. The framed photo print exceeded my expectations, capturing the essence of the image with unparalleled clarity and vibrancy. Seeing the finished product was a truly gratifying moment, and it now holds a special place in my home, serving as a daily reminder of a cherished memory. Thank you, Francis Frith, for providing such an exceptional service. Your dedication to quality and customer satisfaction shines through every step of the way, making the entire journey from order to delivery a seamless and enjoyable one. I wholeheartedly recommend francisfrith.com to anyone looking to transform their memories into timeless pieces of art.
A Anne
122 days ago

A Heartwarming Blast from the Past

As a devoted user of francisfrith.com, I cannot help but share my recent heartfelt experience. In search of a unique Christmas gift for my sister and her family living overseas, I stumbled upon this treasure trove of nostalgia. The website's collection of cherished photos instantly struck a chord with me, reminding me of our hometown and our shared memories. After browsing through the captivating images, I settled on a beautiful photo and a couple of tea towels, mindful of the shipping expenses. To my delight, the ordering process was seamless, and I was treated to swift and professional service, ensuring my gifts would reach Northern France in no time. I am eagerly anticipating the moment my sister and her family unwrap their presents, knowing that these thoughtful gifts will evoke a wave of emotions and create a connection to our shared past. Thank you, Francis Frith, for facilitating this heartwarming gesture that transcends borders and brings us closer together.

Introduction

Francis Frith is a renowned online platform that specializes in historical photography and prints. With over 160 years of experience, the website allows users to explore a vast collection of captivating images showcasing various locations across the United Kingdom. From vintage street scenes to stunning landscapes, Francis Frith offers a unique opportunity to step back in time and discover the rich history of different regions.

Pros and Cons

  • Pros:
    1. A vast collection of historical photographs capturing different eras.
    2. High-quality prints that reflect the true essence of the original images.
    3. User-friendly website interface for easy navigation and search.
    4. Efficient customer service that promptly addresses inquiries and concerns.
    5. Secure and convenient payment options.
  • Cons:
    1. The pricing might seem slightly higher compared to other photo print services.
    2. Limited international shipping options.
    3. Occasional delays in processing and shipping during peak seasons.

User Experience

Francis Frith provides a seamless user experience, allowing visitors to easily browse and explore their extensive collection of historic photographs. The search functionality enables users to refine their searches using specific keywords, locations, or dates. Additionally, the website offers an informative description and background on each photograph, ensuring a more engaging and educational experience.

Pricing and Value for Money

The pricing of prints on Francis Frith may appear slightly higher compared to other competing platforms. However, the value for money lies in the exceptional quality and historical significance of the photographs. Each print is carefully produced using high-resolution scans and premium materials, ensuring that customers receive a truly authentic and visually stunning piece of history.

Customer Service

Francis Frith showcases exemplary customer service. The support team is responsive and knowledgeable, promptly addressing any concerns or queries. They strive to maintain a high level of professionalism, making the overall shopping experience more pleasant and satisfactory.

Product Quality and Selection

The product quality offered by Francis Frith is exceptional. Using advanced printing techniques, they are able to replicate the intricate details and colors of the original photographs. Customers can choose from a wide selection of prints, including black and white, sepia, and color photographs, each portraying a unique era in British history.

Website Usability

The Francis Frith website is designed with user convenience in mind. Its intuitive interface and well-organized categories make it easy for visitors to navigate and locate the desired photographs. The website also loads quickly, enhancing the overall browsing experience.

Returns and Exchanges

In the event of any issues with the product received, Francis Frith offers a hassle-free return and exchange policy. Customers can contact their support team within a specified timeframe to initiate the process and receive appropriate assistance.

Promotions and Discounts

While promotions and discounts on Francis Frith might not be as frequent as on other platforms, the website occasionally offers special deals and seasonal discounts. Subscribing to their newsletter ensures that customers receive timely updates on any upcoming promotions.

Reputation

With over 160 years of experience and a vast customer base, Francis Frith has built a strong reputation in the historical photography market. They are respected for their commitment to preserving and sharing Britain's rich heritage while maintaining top-notch product quality and customer service.

Payment Options

Francis Frith provides secure payment options to ensure a worry-free transaction. Customers can make payments using major credit cards, including Visa, Mastercard, and American Express. Additionally, they also accept payments through PayPal for added convenience and security.

Loyalty Programs

Currently, Francis Frith does not offer a dedicated loyalty program. However, they occasionally provide exclusive discounts to subscribers of their newsletter, rewarding customers for their continued support.

Customer Reviews

Customer reviews for Francis Frith are generally positive, highlighting the exceptional quality of their prints and the historical significance they bring to people's homes. Many customers appreciate the attention to detail, authenticity, and excellent customer service exhibited by the company.

Community Involvement

Francis Frith actively engages with the community, encouraging users to contribute their own historical photographs to their ever-growing collection. By fostering a sense of community involvement, the website creates a platform for individuals to share their personal connections and memories with the wider audience.

Shipping and Costs

Francis Frith offers both domestic and international shipping options. However, international shipping may have limited availability and longer delivery times compared to domestic orders. The shipping costs are calculated based on the weight, size, and destination of the package, ensuring fair and transparent pricing for customers.