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Franco Sarto is a well-known brand of women's shoes, handbags, and accessories. The brand was launched in 1990 by its namesake, the Italian designer Franco Sarto. Today, it is owned by Caleres, a footwear company that designs and produces shoes for various brands. The Franco Sarto website offers a wide selection of products, with a focus on contemporary styles that are both versatile and comfortable.

Pros and Cons

One of the main pros of shopping on is the wide selection of products available. The website offers a variety of shoe styles, from dress shoes to sandals and sneakers. Another benefit is the free shipping and returns policy, which makes it easy to try on and return items that don't fit. One con of the website is the pricing, which can be higher than some other shoe brands. Another potential drawback is the limited availability of sizes, particularly for popular styles that sell out quickly.

User Experience

Overall, the user experience on is positive. The website is easy to navigate, with a simple and intuitive layout. Product pages include multiple images and detailed descriptions, making it easy to get a sense of the product before purchasing. One potential downside is the limited availability of customer reviews. While some products have reviews, many do not, which can make it difficult to get a sense of how the product fits or wears.

Pricing and Value for Money

The pricing on can be higher than some other shoe brands, with shoes generally ranging from $80 to $150. However, the quality of the materials and craftsmanship is high, making the shoes a good investment for those looking for long-lasting, stylish footwear. The website occasionally offers promotions and discounts, particularly during holiday shopping periods. Additionally, the free shipping and returns policy adds value for those who are unsure about purchasing shoes online.


Some alternative shoe brands to consider include Clarks, Naturalizer, and Sam Edelman. These brands offer similar styles and price points, with Clarks and Naturalizer particularly focusing on comfort and practicality.

Customer Service

The customer service on is generally responsive and helpful. The website offers a chat feature for those who have questions or need assistance finding the right product. Additionally, the free shipping and returns policy makes it easy to return items that don't fit or meet expectations.

Product Quality and Selection

The product quality of Franco Sarto shoes is generally high. The brand focuses on using high-quality materials and craftsmanship to create shoes that are both stylish and durable. The selection of products is wide, encompassing a variety of shoe styles and colors. However, as previously mentioned, some popular styles may sell out quickly, leaving limited availability of certain sizes.

Website Usability

The website is designed to be easy to use and navigate. The layout is simple and intuitive, with clear categories for finding specific types of shoes. Additionally, the website loads quickly, allowing for a seamless shopping experience.

Returns and Exchanges

Returns and exchanges are free on The website provides easy-to-follow instructions for making a return, including a prepaid shipping label. Additionally, the returns and exchange process is generally quick and hassle-free.

Promotions and Discounts

The website occasionally offers promotions and discounts, particularly during holiday shopping periods. These discounts can range from a percentage off the total purchase to free shipping.


Franco Sarto is well-regarded in the fashion industry for its stylish and comfortable shoes. The brand has been featured in major fashion publications and is known for its high-quality materials and craftsmanship.

Payment Options

The website accepts a variety of payment options, including credit and debit cards, PayPal, and Apple Pay. The checkout process is straightforward and easy to use.

Loyalty Programs

Franco Sarto does not currently offer a loyalty program. However, the website occasionally offers promotions and discounts for returning customers.

Customer Reviews

While some products have customer reviews, many do not, which can make it difficult to get a sense of how the product fits or wears. However, the website occasionally features customer reviews on its homepage, which can be helpful in getting a sense of the style and quality of the brand.

Community Involvement

Franco Sarto does not appear to have a strong focus on community involvement. However, the website occasionally donates a portion of its profits to charitable causes.

Shipping and Costs

Shipping is free on, with no minimum purchase required. The website typically processes orders within one to two business days, with shipping taking an additional three to five business days. Expedited shipping options are available for an additional fee.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...