Frankanddollys Reviews

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80 Votes

80 Reviews

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In the Big Sales category

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21% users rated Terrible
15% users rated Poor
29% users rated Average
14% users rated Very Good
21% users rated Excellent
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Frank and Dolly's is an online boutique that offers a unique selection of ethically made clothing and accessories. With a focus on sustainable fashion, the website showcases a range of products crafted by skilled artisans from around the world. Frank and Dolly's commitment to ethical production practices and quality craftsmanship sets them apart from conventional fast fashion retailers.

Pros and Cons

  • Pros:
    • Wide range of ethically made products
    • High-quality craftsmanship
    • Unique and stylish designs
    • Commitment to sustainability
    • Easy-to-use website navigation
  • Cons:
    • Relatively higher price range compared to fast fashion
    • Limited size availability for some items

User Experience

Frank and Dolly's website offers a seamless user experience, ensuring customers can easily find what they're looking for. The intuitive navigation system allows users to browse through various categories, filter options, and view detailed product descriptions and images. The overall design is clean and visually appealing, enhancing the user experience.

Pricing and Value for Money

While the price range may be higher compared to fast fashion retailers, Frank and Dolly's products are worth every penny. The premium quality materials, attention to detail, and ethical production methods justify the prices. Customers can expect to invest in timeless pieces that will last longer, both in terms of durability and style.

Customer Service

Frank and Dolly's prioritize exceptional customer service. Their team is responsive, knowledgeable, and dedicated to resolving any queries or concerns promptly. Whether you have questions about sizing, shipping, or returns, their customer service representatives are there to assist you every step of the way.

Product Quality and Selection

Frank and Dolly's shine in terms of product quality. Every item on the website showcases superior craftsmanship and attention to detail. The selection includes a diverse range of clothing and accessories, all crafted in an ethical and sustainable manner. From handwoven garments to unique accessories, their offerings are perfect for individuals looking to make environmentally conscious fashion choices.

Website Usability

The website's user-friendly interface makes navigation a breeze. The search function allows you to find specific products easily, while the carefully categorized sections make browsing enjoyable. The website loads quickly, ensuring a smooth and efficient shopping experience.

Returns and Exchanges

Frank and Dolly's provide hassle-free returns and exchanges. If you are unsatisfied with your purchase, you can return or exchange it within a specified time frame. Their customer service team efficiently handles these processes, ensuring customer satisfaction.

Promotions and Discounts

Frank and Dolly's occasionally offer promotions and discounts to their customers. By subscribing to their newsletter and following their social media channels, customers can stay updated on the latest offers and save some money on their purchases.


Frank and Dolly's have built a solid reputation for their commitment to ethical fashion and sustainable practices. They prioritize transparency and have a strong following of loyal customers who appreciate their dedication to quality and social responsibility.

Payment Options

Frank and Dolly's offer a variety of payment options to cater to different preferences. Customers can choose to pay via major credit cards or PayPal, ensuring a secure and convenient checkout process.

Loyalty Programs

Currently, Frank and Dolly's do not offer a loyalty program. However, they do provide incentives through promotions and discounts that reward their customers for their continued support.

Customer Reviews

Frank and Dolly's have received overwhelmingly positive reviews from satisfied customers. Testimonials highlight the exceptional quality of their products, the personalized customer service experience, and the overall satisfaction with their purchases. The glowing reviews further affirm their reputation as a trusted online boutique.

Community Involvement

Frank and Dolly's actively participate in community involvement initiatives, collaborating with local artisans and supporting fair trade practices. They are dedicated to empowering artisans and promoting sustainable livelihoods.

Shipping and Costs

Frank and Dolly's offer worldwide shipping, and the costs are calculated based on the destination. Shipping fees are transparently displayed during the checkout process, ensuring that customers are aware of any additional charges before finalizing their purchase. The delivery time varies depending on the location, but customers can expect their package to arrive within a reasonable timeframe. In conclusion, Frank and Dolly's excel in delivering a unique and sustainable shopping experience. Their commitment to ethical fashion, exceptional customer service, and high-quality products make them a trusted choice for individuals seeking stylish and conscious clothing and accessories. With their user-friendly website and dedication to transparency, customers can confidently support a brand that values both style and sustainability.