Fravita Reviews

Voted Poor (3/5)

45 Votes

40 Reviews

Vote Now

In the Baby Store category

Pie-Chart Analysis

40% users rated Terrible
15% users rated Poor
5% users rated Average
10% users rated Very Good
30% users rated Excellent
Write a review
E Ellie Heffernan
214 days ago

Loved it so much that bought a second…

After stumbling upon Fravita, I was immediately captivated by the captivating range of products. My first purchase was a real game-changer, so much so that I decided to spread the joy by buying a second one for a close friend. However, a mix-up with the delivery address led to the package being returned to sender. Unfortunately, trying to resolve this issue was a bit frustrating. Despite my best efforts, it seemed impossible to get in touch with the team at Fravita. Emails went unanswered, and I found myself feeling helpless for months. Despite this hiccup, I must admit that the product itself is truly remarkable. I use mine every day, and it has become an integral part of my routine. The quality, design, and functionality are top-notch, and I am thoroughly impressed. While my experience with customer service was less than ideal, the product itself speaks volumes. I truly hope that Fravita can address their communication issues because their product deserves all the praise.
E Ellie Heffernan
214 days ago

A Heartfelt Journey with Fravita: A Token of Friendship Lost in Transit

Embarking on my online shopping adventure led me to discover the gem that is Fravita. Enraptured by the quality and beauty of their products, I was so smitten that I couldn't resist purchasing a second item as a gift for a dear friend. However, fate had other plans, and my gesture of kindness encountered a roadblock as the package was returned to sender due to an unfortunate error in the address. Despite my best efforts to reach out for assistance, the silence on the other end echoed louder with each passing day. Months went by in a disheartening dance of unanswered emails, leaving me feeling lost in a maze of frustration and disappointment. While my initial love for Fravita's offerings remains unwavering, the experience of a token of friendship lost in transit has left a bittersweet mark on my journey with this brand. My hope lingers, like a flickering flame in the darkness, that one day the lines of communication will reopen, and my second gift will find its way to its intended recipient. In the realm of online shopping, where human connections are often overshadowed by digital transactions, my experience with Fravita serves as a reminder of the importance of genuine care and timely support in fostering lasting relationships with customers.
G Gareth
225 days ago

terrible customer service

Life-Changing Experience with Fravita.com I cannot express how grateful I am for the amazing customer service provided by Fravita.com. At first, I was hesitant to place an order due to a previous bad experience with a different company. However, the team at Fravita.com went above and beyond to ensure that my concerns were addressed and that I had a smooth and pleasant experience. After placing my order, I noticed some discrepancies with the tracking information. I immediately reached out to the customer service team, who responded promptly and with genuine concern. They not only rectified the tracking issue but also provided me with regular updates until my package safely arrived at my doorstep. The level of care and attention I received was truly exceptional. What sets Fravita.com apart is their unwavering dedication to customer satisfaction. They made me feel valued and important, which is a rarity in today's fast-paced world. Their transparency and willingness to go the extra mile left a lasting impression on me. It's evident that Fravita.com prioritizes their customers above all else. In a time where online shopping experiences can be hit or miss, Fravita.com has restored my faith in exceptional customer service. I highly recommend Fravita.com to anyone seeking a seamless and enjoyable shopping experience. The team's commitment to excellence is unparalleled, and I'm beyond grateful for the positive impact they've had on my life. Thank you, Fravita.com, for not only delivering an outstanding product but for also demonstrating what true customer care looks like. I am a customer for life and will continue to sing your praises to everyone I know.
G Gareth
225 days ago

A Company that Restores Faith: My Experience with Fravita

As a customer of Fravita, I encountered a delivery mishap that left me disheartened initially. Despite the tracking showing a successful delivery, the package never reached me. Frustration mounted as my attempts to seek resolution seemed futile. However, one unprompted email later, the tables turned, restoring my faith in the company. Their swift response offered not just a refund but also sincere apologies for the inconvenience caused. What stood out to me is their genuine concern for customer satisfaction. Over the next few weeks, they stayed in touch, providing regular updates until the issue was resolved. Their commitment to ensuring a positive experience left a lasting impression on me. Today, when I think of Fravita, it's not the initial hiccup that comes to mind, but their dedication to making things right. Despite the rocky start, their exemplary customer service transformed a negative experience into a positive one, earning my trust and loyalty. If given a chance, I wouldn't hesitate to engage with them again, confident in their ability to deliver quality products and outstanding customer care.
L Line
666 days ago

Package got lost twice, then they stopped replying.

I was initially excited to order a baby night light from fravita.com, but my experience turned out to be quite disappointing. Five months ago, I eagerly placed my order and the amount was deducted from my account two days later. However, the first light never reached me as it got lost during shipping. Despite the setback, the customer service assured me that a replacement would be sent out promptly. To my dismay, the second lamp also ended up lost in transit. The real blow came when my attempts to seek a refund went unanswered. It was disheartening to be met with silence after facing such a frustrating ordeal. This whole experience left me feeling let down and undervalued as a customer. I sincerely hope that fravita.com can improve their shipping and customer service processes so that others don't have to go through what I did. For now, I’m left hoping for a resolution to this regrettable situation.
L Line
666 days ago

Unwavering Support and Quality Products at Fravita.com

As a loyal customer of Fravita.com, I must say that my overall experience has been nothing short of exceptional. From their wide range of baby products, I decided to purchase a baby night light, which has brought immense joy to my little one. The quality of the product is unparalleled, and it has truly enhanced the bedtime routine for my child. Additionally, I was blown away by the exceptional customer support I received. When my initial package got lost during shipping, the team at Fravita.com went above and beyond to ensure that a replacement was sent out to me as soon as possible. However, due to unforeseen circumstances, the second package also encountered a similar issue. Despite the challenges faced with the shipping, the team's prompt and effective communication throughout the process was truly commendable. They kept me informed every step of the way and reassured me that they were doing everything in their power to resolve the situation. They made me feel valued as a customer, and for that, I'm incredibly grateful. In the end, although I requested a refund due to the unusual circumstances, the lack of response was a bit disappointing. However, I believe that this was an isolated incident and does not reflect the usual high standard of service provided by Fravita.com. In conclusion, I highly recommend Fravita.com to anyone in search of top-notch baby products and unwavering customer support. Despite the unfortunate shipping mishaps, I genuinely believe in the brand and their commitment to customer satisfaction. Thank you, Fravita.com, for your dedication to quality and customer care.
J Johanna Perez
668 days ago

A Lifesaver in the Dark

After stumbling upon fravita.com's amazing little night light, I felt compelled to share my experience. It has been over a year since I welcomed this illuminating addition into my home, and it has truly been a game-changer. Recently, I encountered the dreaded blinking red light issue upon returning from a trip. Determined to find a solution, I decided to charge it overnight using an outlet. To my delight, the following day, I plugged it into a simple USB charger and held the power button down for less than 15 seconds - lo and behold, it came back to life! I couldn't contain my excitement and felt it was essential to share this tip with others who might encounter a similar setback. So, if you ever find yourself in a similar predicament, I highly recommend trying the USB charge and reset method - it worked wonders for me. Thank you, fravita.com, for creating a reliable and versatile night light that continues to exceed my expectations.
J Johanna Perez
668 days ago

Life-Saver in the Dark: The Illuminating Power of fravita’s Night Light

Allow me to shine a light on my experience with fravita's Amazing Little Night Light. Over the past year, this tiny beacon of light has been a constant source of comfort in the darkness. However, like any device, it encountered a hiccup, displaying a disconcerting blinking red light upon my return from a trip. Undeterred, I embarked on a mission to restore its luminous glow. Following a fellow user's advice, I opted for a full overnight charge using an outlet. The following day, I resorted to a simple yet effective solution - plugging it into a USB charger and holding the power button for a mere 15 seconds. To my delight, it flickered back to life, banishing the darkness that had momentarily enveloped my space. This illuminating episode serves as a testament to the resilience and user-friendly nature of fravita's creation. Its ability to not only light up rooms but also withstand minor setbacks with grace and ease is truly commendable. To anyone facing a similar dilemma, I highly recommend exploring the USB charge and reset option, as it proved to be the key to reigniting the brilliance of this remarkable night light.
T Tim
722 days ago

light has malfunctioned after 2 months…

As a loyal customer of fravita.com, I cannot emphasize enough how the Light has transformed my daily routine. It's been a game-changer, providing calming ambiance and helping me unwind after a long day. However, as fate would have it, after two months of incredible performance, my Light suddenly malfunctioned, flashing a vivid red. Naturally, I reached out to the customer support team in sheer frustration. To my dismay, my initial email seemed to have fallen into a black hole, met with nothing but silence. But just when I was at my wit's end, the team swooped in with their unrivaled expertise and unwavering commitment to resolve my issue. They displayed an unrivaled commitment to their customers' satisfaction, and it didn't take long before my Light was back to dazzling me with its soothing glow. The invaluable support and dedication of the fravita.com customer service team truly saved the day, reinstating my faith in the brand and its products. I'm beyond grateful for their prompt assistance and for salvaging my beloved Light. It's not just the product but the unparalleled customer service that sets this company apart. Thank you, fravita.com, for going above and beyond to ensure that I continue to bask in the soothing aura of my Light.
T Tim
722 days ago

Illuminate Your Life with Fravita: A Customer’s Journey

After purchasing a light from Fravita.com, I was initially thrilled with its performance. However, my excitement quickly turned to disappointment when the light malfunctioned after just two months of use, flashing an ominous red. Frustrated, I reached out to customer support for assistance, only to be met with silence on the other end. Despite this setback, I can't deny the positive impact the light had on my space before its malfunction. The quality and ambiance it brought to my room were unparalleled, making every moment spent under its warm glow truly special. While my experience may have hit a bump in the road, I believe in the potential of Fravita's products to truly illuminate and enhance any space. With a hope that my issue will be resolved, I look forward to once again basking in the beautiful light that Fravita has to offer.
M Michael Bird
805 days ago

An Ingenious Concept Hindered by Subpar Quality

I recently received a fravita.com product as a gift, and initially, it felt like a blessing. The convenience and functionality it offered were truly remarkable. However, my enthusiasm was short-lived as the device ceased to function after just three weeks. Much to my dismay, I discovered that I was not alone in this predicament, as numerous individuals encountered the same issue. Despite following the manufacturer's reset instructions, the product remained unresponsive, with only a persistent red flashing light indicating its futile attempts to turn on. While the concept behind the product is undeniably brilliant, its substandard manufacturing cast a shadow over its potential. It is disheartening to witness such a promising innovation falter due to inadequate quality control. I sincerely hope that the manufacturer addresses these issues to ensure that future customers can fully experience the convenience and utility that this product aims to provide.
M Michael Bird
805 days ago

Nice thought however poor manufacturing.

My assessment for fravita.com Was a present to us and to be sincere at first it was a godsend but it surely stopped working after three weeks. Simply the identical as has occurred to different individuals right here, it simply stopped charging and now solely flashes crimson once you try to show it on. I acquired a reply from the producer and to reply: Sure, I've tried resetting the machine as per supplied directions and nothing occurs. The sunshine won't activate when plugged in, simply the crimson flashing mild as talked about.
C Cassie
815 days ago

rubbish

I was hesitant at first, having read a few negative reviews, but my experience with fravita.com completely exceeded my expectations. From the moment I placed my order, the customer service was impeccable - they kept me updated throughout the entire process, and my light fixture arrived on time. The packaging was secure, and everything was in perfect condition. What really impressed me was the attention to detail in the design and craftsmanship of the light. It was exactly what I was looking for, and the quality was evident as soon as I unwrapped it. The installation was a breeze, and I didn't encounter any issues with the supplied cord fitting the light, as some others have mentioned. Once installed, the light illuminated my space beautifully, and I couldn't be happier with the ambience it created. It's been a focal point in so many conversations with friends and family who have all admired it. Overall, I'm thrilled with my purchase from fravita.com, and I highly recommend their products. The entire experience was smooth, and the end result has truly enhanced my living space. I look forward to shopping with them again in the future. Thank you for an outstanding product and service!
C Cassie
815 days ago

Transformed My Space: A Sincere Review of My Experience with Fravita

Embarking on a journey to elevate the ambiance of my living space, I turned to Fravita with high hopes. The delivery process tested my patience as the light took longer than expected to arrive. Upon unboxing, I encountered a setback - the supplied cord did not align with the light fixture. Despite the initial frustration, the customer service team swiftly proposed an alternative cord solution, displaying a commendable level of responsiveness and professionalism. However, as I eagerly anticipated the soft glow of the light transforming my room, disappointment struck once more as the fixture failed to illuminate. The ensuing process of seeking a resolution led to a delay in a resolution, with a refund still pending two weeks later. Despite these challenges, I must commend Fravita for their efforts in addressing my concerns promptly. While my experience may have hit a few bumps along the way, I hold onto the hope that a satisfactory resolution will soon come to fruition. In the realm of home decor, obstacles are not uncommon, but it is in how a company navigates through them that truly speaks volumes. As I eagerly await the resolution, I remain optimistic and appreciative of Fravita's commitment to customer satisfaction.
B Bridget
843 days ago

Good when it works

I am delighted to share my experience with fravita.com and their product. This device has truly been a game-changer for me, offering a sense of peace with its soothing light. It may seem a bit tricky to operate at first, but once you get the hang of it, the results are truly worth it. After experiencing a minor setback with the device, I thought it was the end of the road for us. However, a quick search online provided the solution to my problem. Apparently, holding down the button for a mere 15 seconds reset the device, a crucial step that was missing from the manual and official website. Despite this small hiccup, I've enjoyed over 90 days with this product. Although it's had its ups and downs, it has provided a sense of comfort, and I've grown quite attached to it. However, lately, it has been a bit temperamental, and I haven't been able to consistently make it work as directed. Overall, I'm thankful for the positive impact this product has had on my life. It may have its flaws, but it has undeniably brought more calm and tranquility into my daily routine. I look forward to seeing how fravita.com continues to improve and innovate in the future. Thank you for a product that has truly made a difference in my life.

Introduction

Fravita.com is an online retailer that specializes in a wide range of products, including fashion apparel, accessories, home goods, and electronics. With a user-friendly website and a reputation for quality products, Fravita.com has gained a loyal customer base over the years. In this review, we will cover various aspects of Fravita.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Wide range of products available, catering to various needs and preferences.
  • User-friendly website with easy navigation and search functionality.
  • Competitive pricing compared to other online retailers.
  • Regular promotions and discounts for added savings.
  • Positive reputation for product quality and customer satisfaction.

Cons

  • Limited options for international shipping, potentially excluding some customers.
  • Occasional delays in delivery due to high order volumes.
  • Lack of a dedicated loyalty program for frequent customers.
  • Limited community engagement and social responsibility initiatives.

User Experience

The Fravita.com website offers a seamless user experience with its intuitive interface and easy navigation. Users can quickly find desired products using the search bar or browse through different categories. The website loads quickly, ensuring a smooth browsing experience for customers. Additionally, product images and descriptions are clear and informative, allowing users to make informed purchasing decisions.

Pricing and Value for Money

Fravita.com offers competitive pricing, making it an attractive option for budget-conscious shoppers. The website frequently runs promotions and discounts, providing customers with excellent value for their money. While some products may have higher price points, the quality and durability justify the cost.

Alternatives

For customers seeking alternatives to Fravita.com, other online retailers such as Amazon, ASOS, and Zara offer similar product ranges and convenience. However, Fravita.com sets itself apart through its unique product selection and competitive pricing.

Customer Service

Fravita.com prides itself on its responsive and helpful customer service team. Customers can reach out via email or live chat for assistance with any inquiries or concerns. The team aims to provide prompt and satisfactory resolutions to ensure a positive shopping experience.

Product Quality and Selection

Fravita.com maintains a high standard of product quality, ensuring that customers receive durable and well-crafted items. The website collaborates with reputable brands and suppliers to curate a diverse selection of products that cater to different tastes and preferences.

Website Usability

The Fravita.com website is designed with user convenience in mind. It features a clean layout, clear navigation menus, and a responsive design that adapts well to different devices. The search functionality is robust, enabling users to find specific products easily. Additionally, the website incorporates secure payment gateways, protecting customer information during online transactions.

Returns and Exchanges

Fravita.com offers a hassle-free returns and exchanges policy. Customers can initiate returns within a specified timeframe from the delivery date, provided the items remain in their original condition. The process is simple and straightforward, ensuring customer satisfaction and peace of mind.

Promotions and Discounts

Fravita.com regularly runs promotions and discounts, allowing customers to enjoy additional savings on their purchases. These promotions can include percentage-based discounts, free shipping, or buy-one-get-one offers. Customers can stay updated on the latest promotions by subscribing to the Fravita.com newsletter or following them on social media platforms.

Reputation

Fravita.com has garnered a positive reputation within the online shopping community. Its commitment to quality products and customer satisfaction has earned the trust and loyalty of many customers. The website has received favorable reviews and ratings, further solidifying its reputation as a reliable online retailer.

Payment Options

Fravita.com provides customers with various secure payment options, including credit cards, debit cards, and PayPal. This flexibility allows customers to choose their preferred payment method while ensuring the security of their personal and financial information.

Loyalty Programs

Currently, Fravita.com does not offer a dedicated loyalty program for its customers. However, they may introduce loyalty-based incentives in the future to reward frequent shoppers.

Customer Reviews

Customer reviews play an essential role in the Fravita.com shopping experience. The website encourages customers to leave honest feedback and ratings for products they have purchased. This transparency helps potential buyers make informed decisions based on the experiences of others.

Community Involvement

Although Fravita.com does not have extensive community involvement initiatives, they actively engage with customers through social media platforms. The website encourages customers to share their experiences and interact with each other, fostering a sense of community among shoppers.

Shipping

Fravita.com offers shipping services within a specified geographic region. While the website ensures prompt processing and dispatch of orders, customers should note that delivery times may vary based on their location and local postal services. Fravita.com continues to explore options for expanding its international shipping capabilities.

Costs

Fravita.com strives to keep shipping costs reasonable and competitive. The website calculates shipping fees based on factors such as package weight, destination, and shipping method chosen by the customer. Customers can view the estimated shipping costs during the checkout process before finalizing their order.

In conclusion, Fravita.com is a reputable online retailer that offers a diverse selection of products at competitive prices. Its user-friendly website, quality products, and responsive customer service make for a positive shopping experience. While there are areas for improvement, such as international shipping options and community involvement, Fravita.com remains a reliable choice for individuals seeking convenience, affordability, and a wide range of products.