Freedomvoice Reviews

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62 Reviews

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In the Phone and Internet Service category

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E Edith Masao
54 days ago

An Unforgettable Journey of Exceptional Support with FreedomVoice

My memorable encounter with FreedomVoice still resonates deeply within me. I had the pleasure of interacting with their stellar customer service, led by the remarkable individual, Ed. Despite facing health challenges and being inactive on my account, Ed's proactive approach and unwavering commitment turned a potential setback into a triumph. As I sought assistance to reclaim access to my account, Ed's responsiveness and problem-solving skills shone brightly. Our initial call was cut short due to technical issues, but Ed's perseverance and dedication stood out as he promptly reconnected with me to ensure a seamless resolution. To my surprise and delight, Ed graciously extended my subscription by an extra month, a gesture that truly touched my heart. The care and attention to detail displayed by Ed and the FreedomVoice team have not only restored my faith in exceptional customer service but have also secured my loyalty as a customer. This experience serves as a testament to the company's values and unwavering dedication to customer satisfaction. Thank you, FreedomVoice, for a truly exceptional journey!
R Rasny J
55 days ago

Gratitude Beyond Words: Lawerence at freedomvoice.com

Navigating the realm of customer service, I was pleasantly surprised by the exceptional assistance provided by Lawerence at freedomvoice.com. With a heartwarming blend of professionalism and genuine care, Lawerence went above and beyond to meet my needs during our interaction. Their expertise shone through, offering solutions with a touch of empathy that truly set them apart. As I engaged in discussions, I couldn't help but feel optimistic about the service awaiting me, fervently hoping that it mirrors the excellence of Lawerence's customer service. In a world where remarkable service is a rare find, Lawerence at freedomvoice.com stood out as a shining example of customer-centricity. My heartfelt gratitude goes out to Lawerence and the entire team at freedomvoice.com for turning a routine interaction into a memorable experience. Thank you for setting a benchmark in customer support and for making a positive difference in my day.
B Bob
56 days ago

Laurence’s Exceptional Service Shone Bright in My Time of Need

Reflecting on my recent experience with freedomvoice.com, I cannot help but praise Laurence's exceptional service. Upon facing the distressing situation of someone hacking into my credit card, I found myself in urgent need of reactivating my account. Laurence's swift and proficient assistance was a ray of hope in a challenging time. His expertise was evident as he efficiently resolved the issue, reactivating my account within a matter of minutes. Laurence's dedication and skill truly made a difference, turning a stressful situation into a seamless solution. Thank you, Laurence, for your outstanding support and unwavering professionalism.
M Mark_H
65 days ago

Love Freedom Voice

My evaluate for freedomvoice.com I've used Freedom Voice for a number of companies over the previous 3 years - 1 that I owned and three others that I consulted with. The service is simple to setup, cheap, and has all of the options of the large identify companies. The speech to textual content is superior and their buyer assist quick and simple.
H Horizon Towers
68 days ago

Unmatched Support and Service that Exceeded Expectations

From the moment I reached out to freedomvoice.com, I was greeted with unparalleled customer service that truly went above and beyond. The representative who assisted me exuded patience and kindness, making me feel valued and understood throughout the entire interaction. What sets freedomvoice.com apart is not just their cutting-edge technology for call routing and voicemail retrieval, but also their human touch in providing exceptional support. The ease with which my queries were addressed and the efficiency in resolving any issues left me thoroughly impressed. I cannot emphasize enough the difference that outstanding customer support makes, and freedomvoice.com excelled in this aspect. Thank you for setting the bar high and delivering excellence in every interaction. Your dedication to customer satisfaction is truly commendable and makes me a loyal advocate of your services.
D DaShaun Baldwin
69 days ago

Truly Exceptional Customer Service Experience with Fernniiad at FreedomVoice

I cannot emphasize enough the exceptional customer service experience I had with Fernniiad at FreedomVoice. When I started a project that unfortunately didn't take off as planned, I reached out to request a refund for the current month. Not only did Fernniiad swiftly process this refund for the unused service, but he went above and beyond by securing a refund for the last 5 months that I hadn't utilized. His dedication, attention to detail, and genuine care for customers truly stood out. The fact that he took the extra step to ensure my satisfaction speaks volumes about FreedomVoice's commitment to their clients. In a world where exemplary customer service can be hard to come by, Fernniiad's professionalism and efficiency shone brightly. This level of exceptional service is a rare gem in today's business landscape, and I am grateful for the outstanding support I received. I have never encountered such a positive and stress-free interaction with a customer service representative before. Thank you, Fernniiad, for turning what could have been a frustrating situation into a delightful experience.
R RYAN KEITH
72 days ago

Unmatched Customer Service Experience with John at FreedomVoice: A Review Worth Sharing!

I can't help but express my gratitude for the exceptional customer service experience I encountered with John at FreedomVoice. His attentiveness and willingness to go above and beyond to honor my phone plan agreement left me truly impressed. Not only did he provide unmatched assistance, but the phone service itself exceeded all my expectations. Choosing FreedomVoice has truly given me a voice and the freedom to communicate effortlessly. I highly recommend their services to anyone looking for top-notch customer support and superior phone service. Thank you, John, and the entire team at FreedomVoice, for making my experience unforgettable!
M MACro Management and Logistics
74 days ago

10/10

My evaluate for freedomvoice.com At occasions customer support generally is a problem to speak with. For positive the shoppers not all the time proper. I'm a enterprise proprietor myself and i've not all the time been a buyer that has been proper. This survey shouldn't be about any confrontation, I’m doing this survey to precise the extent headed and funky mentality the few buyer experiences I’ve had with the agent. I could not completely perceive the liberty voice system however the buyer companies nicely hearken to your considerations and tackle all misunderstandings you'll have clearly and precisely.
J Jasmine Logan
74 days ago

An Exceptional Journey of Support and Expertise at FreedomVoice

As I embarked on my journey with FreedomVoice, I was fortunate to be guided by a customer service representative who truly exemplified excellence. Their knowledge and expertise shone brightly as they patiently and diligently walked me through every step of the process. Their commitment to ensuring my understanding and comfort was truly remarkable. They not only resolved my queries but also left me feeling empowered and confident in navigating the platform. This level of support is a rare find in today's fast-paced world, and I am incredibly grateful for the exceptional service I received. I wholeheartedly recommend FreedomVoice to anyone seeking not only top-notch services but also a team of dedicated professionals who go above and beyond to assist their customers. Thank you to the outstanding customer service representative who made my experience truly memorable.
C Clayton Best
75 days ago

🌟 Embracing Freedom: A Testimonial of Excellent Service from Freedom Voice

"After 4 years of seamless service from freedomvoice.com, I am pleased to share how invaluable this platform has been for our operations at Liberty Refunding, LLC. The customer service provided has consistently exceeded our expectations. Recently, our experience reached new heights with the outstanding support from Fernando. His expertise and assistance in implementing crucial changes have significantly optimized our workflow, leaving us thoroughly satisfied. We eagerly anticipate the continuing partnership with Freedom Voice, confident in their ability to meet our evolving needs. Thank you for the unwavering support and top-notch service!"
A annette
75 days ago

Unparalleled Simplicity and Affordability: A Seamless Journey with FreedomVoice

Embarking on my professional journey, I stumbled upon freedomvoice.com, and to my delight, it was an oasis of convenience. The seamless setup process and user-friendly interface made me appreciate its efficiency even more. Ease of use was not just a feature, but a way of life with FreedomVoice. What truly set FreedomVoice apart was its affordability. With competitive pricing, I never had to compromise on quality service. It was a relief to find a solution that not only met my needs but also respected my budget. Throughout my experience, I encountered zero issues. The reliability of FreedomVoice instilled in me a sense of trust that is invaluable in the business world. As I navigated the waters of entrepreneurship, FreedomVoice was my unwavering companion, always delivering on its promise of seamless communication. For any aspiring entrepreneur or established business owner, I wholeheartedly recommend FreedomVoice. The peace of mind it offers is priceless. If the opportunity arises, I would undoubtedly choose FreedomVoice again without hesitation. Thank you, FreedomVoice, for making my journey a smooth and successful one.
C Christian Hamilton
80 days ago

Unparalleled Customer Service: A 7-Year Journey with FreedomVoice

I can't help but wax poetic about the exceptional customer service I've experienced during my 7-year stint with FreedomVoice. Their unwavering support has been the cornerstone of my loyalty to their service. Whenever I've reached out, their team has gone above and beyond to ensure that my needs are not only met but exceeded. The consistency and reliability of their service have truly set them apart. I am grateful for their dedication and expertise, and I look forward to many more years of our partnership. Thank you, FreedomVoice, for setting the gold standard in customer service!
B BossNette
82 days ago

An Exceptional Customer Service Experience

I cannot speak highly enough of my experience with freedomvoice.com, particularly the outstanding customer service I received from Jaymil. His professionalism, patience, and kindness were truly remarkable. Not only did he possess an impressive depth of knowledge, but he also went above and beyond to assist me in setting up my new 800 number. Jaymil's dedication to ensuring that I had a seamless experience left me thoroughly impressed and immensely satisfied with the 5-star service I received. Thank you, Jaymil, and freedomvoice.com, for exceeding my expectations and setting the bar for exceptional customer service.
W William Jackson
87 days ago

Life-Saver: Fast and Excellent Service at FreedomVoice!

When I stumbled upon FreedomVoice, I was seeking a reliable communication solution for my business. To my delight, not only did they offer top-notch services, but they also delivered with lightning speed. The moment I reached out, I was astounded by the swift and efficient assistance I received. There was absolutely no waiting involved, and I was connected to a knowledgeable representative in no time. Their commitment to providing fast and excellent service truly surpassed my expectations. I can confidently say that FreedomVoice has become a life-saver for my business, and I wholeheartedly recommend their services to anyone in need of seamless communication solutions.
M Michelle simmons
89 days ago

FreedomVoice Made Number Porting a Breeze for My New Business!

When I decided to launch my new business, I needed a local area code to connect with my community effectively. Thanks to FreedomVoice, I was able to quickly change my number from an 800 one to a local area code without any hassle. The seamless process of number porting made it easy for me to establish a strong local presence and build credibility with my customers. FreedomVoice's efficient service and user-friendly platform allowed me to make this transition effortlessly, saving me valuable time and effort. Their prompt assistance and intuitive system truly exceeded my expectations, and I couldn't be happier with the results. I highly recommend FreedomVoice to any business owner looking for a reliable and hassle-free solution for number porting. Thank you, FreedomVoice, for helping me kickstart my new venture on the right foot!

Introduction:

freedomvoice.com is a leading provider of cloud-based phone systems and virtual phone numbers. With a range of comprehensive features and reliable service, they have established themselves as a trusted name in the industry. In this editorial review, we will delve into various aspects such as user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Comprehensive Features: freedomvoice.com offers a wide range of features including call forwarding, voicemail-to-email transcription, virtual faxing, auto-attendant, and more. These features enhance productivity and communication efficiency.
  • Reliable Service: With a solid infrastructure and advanced technology, freedomvoice.com provides a reliable service that ensures clear call quality and minimal downtime.
  • Easy Setup: Setting up a virtual phone number through freedomvoice.com is a hassle-free process. Users can quickly configure their desired settings and start using the service without any technical expertise.
  • Flexible Plans: freedomvoice.com offers various subscription plans to cater to the unique needs of different businesses. Users can choose from monthly or annual plans, making it easier to align with their budget requirements.

Cons:

  • Limited International Coverage: While freedomvoice.com provides local and toll-free phone numbers for the United States and Canada, their international coverage is limited. Businesses that require global communication may need to consider alternative providers.
  • No Mobile App: Currently, freedomvoice.com does not offer a dedicated mobile app for easy access and management of the virtual phone system on smartphones. However, their web-based interface is responsive and can be accessed through mobile browsers.

User Experience:

freedomvoice.com is designed to provide users with a seamless and intuitive experience. Their website is well-organized, enabling visitors to easily navigate through different sections and find the information they need. The signup process is straightforward, and users can quickly configure their virtual phone numbers according to their preferences. The web-based interface for managing the virtual phone system is user-friendly, with a clean layout and easy-to-understand menus. Overall, freedomvoice.com ensures a positive user experience through its intuitive design and user-friendly features.

Pricing and Value for Money:

freedomvoice.com offers competitive pricing options for its virtual phone numbers and cloud-based phone systems. They provide several subscription plans with varying features and included minutes. While the pricing might be slightly higher compared to some competitors, the value for money is evident in the robust features, reliable service, and excellent customer support provided by freedomvoice.com. The flexibility in plans and the scalability of services make it a worthy investment for businesses seeking a comprehensive phone system solution.

Customer Service:

freedomvoice.com places significant emphasis on customer service and support. They have a dedicated customer support team available via phone, email, and live chat to assist users with any queries or technical issues. The response time is generally prompt, and the support staff is knowledgeable and helpful. Additionally, freedomvoice.com provides a comprehensive knowledge base and FAQs section on their website, enabling users to access self-help resources for quick problem resolution.

Product Quality and Selection:

The virtual phone systems and associated features offered by freedomvoice.com are of high quality and are designed to meet the communication needs of businesses of all sizes. The infrastructure and technology of freedomvoice.com ensure reliable and clear call quality, with minimal disruptions during voice and fax communications. The selection of features covers a wide range of communication needs, including call routing, voicemail, faxing, and more, allowing users to customize their phone system according to their requirements.

Website Usability:

The freedomvoice.com website is professionally designed and user-friendly. The layout is clean, with intuitive navigation menus, making it easy for visitors to find the information they seek. The site is well-optimized for different devices and browsers, ensuring a seamless browsing experience. Essential details such as pricing, features, and customer testimonials are prominently displayed, allowing users to make informed decisions without extensive searching. The checkout process is straightforward, enhancing overall website usability.

Returns and Exchanges:

freedomvoice.com has a clear policy regarding returns and exchanges. However, due to the nature of cloud-based phone systems and virtual phone numbers, there are no physical products to return or exchange. In case of any technical issues, users can reach out to the customer support team, who will promptly assist in resolving the problem.

Promotions and Discounts:

freedomvoice.com occasionally runs promotions and offers discounts on their services. Users can stay updated on the latest promotions by subscribing to their newsletter or following them on social media platforms. These promotions provide an opportunity to acquire the virtual phone system at a discounted price, resulting in cost savings for businesses.

Reputation:

freedomvoice.com has established a strong reputation as a reliable and reputable provider of virtual phone systems. They have been in the industry for several years, serving a diverse range of businesses. The company's commitment to quality, customer service, and innovation has earned them positive reviews and testimonials from satisfied customers. Their consistent performance and dedication to meeting customer expectations contribute to their favorable reputation in the market.

Payment Options:

freedomvoice.com offers flexible payment options to facilitate easy transactions for their customers. They accept major credit cards, such as Visa, Mastercard, and American Express. Users can securely provide their payment details during the checkout process on the website. The secure payment gateway ensures the protection of sensitive financial information.

Loyalty Programs:

Currently, freedomvoice.com does not offer a specific loyalty program. However, they value their customers' long-term relationships and provide ongoing support and assistance to ensure customer satisfaction. Users can rely on their customer support team for any queries or concerns, thereby fostering a sense of loyalty between the company and its customers.

Customer Reviews:

Customer reviews of freedomvoice.com are predominantly positive, reflecting the overall satisfaction of customers with their services. Customers appreciate the extensive features, reliable call quality, and prompt customer support provided by freedomvoice.com. The reviews highlight the ease of use, scalability, and the value for money offered by the virtual phone system provider. These positive reviews further enhance the trustworthiness and credibility of freedomvoice.com.

Community Involvement:

freedomvoice.com is actively involved in various community initiatives and charitable causes. They believe in giving back to society and supporting organizations that make a positive impact. Through their philanthropic efforts, freedomvoice.com strives to make a difference in the communities they serve.

Shipping and Costs:

Since freedomvoice.com offers cloud-based phone systems and virtual phone numbers, there are no physical products requiring shipping. The costs associated with their services are primarily subscription fees, which are clearly outlined on their website. Users can choose between monthly or annual plans, providing flexibility and affordability.

In conclusion, freedomvoice.com is a leading provider of cloud-based phone systems and virtual phone numbers, offering a wide range of features, reliable service, and exceptional customer support. Despite a few limitations, their user-friendly website, competitive pricing, and commitment to quality make them a top choice for businesses looking to enhance their communication capabilities. With their strong reputation and positive customer reviews, freedomvoice.com is a trustworthy option for businesses seeking an efficient and feature-rich phone system solution.