Freeplants Reviews

Voted Average (4/5)

9 Votes

9 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

22% users rated Terrible
0% users rated Poor
0% users rated Average
11% users rated Very Good
67% users rated Excellent
Write a review
701 days ago

A Gardener’s Oasis: Where Customer Care Blooms

From the moment I stumbled upon, my gardening journey transformed into a vibrant paradise. Over the past year, I've eagerly placed six orders, each time anxiously awaiting the arrival of my new leafy companions. Without fail, the plants have arrived promptly, bursting with life and vitality, a testament to the care taken in their packaging and handling. However, there was one instance where a delivery mishap occurred, causing some plants to arrive distressed. Despite this setback, the exceptional team at swiftly righted the situation, not only replacing the affected plants but going above and beyond by sending additional replacements. When a subsequent delivery delay persisted, the company's founder, Jack Haffner, personally ensured another delivery was on its way, showcasing their unwavering dedication to customer satisfaction. It is not just the quality of the plants that sets apart, but also their unparalleled customer service. The weekly selection of plants never fails to delight, including the generous offering of complimentary plants that only add to the excitement of each order. In a world where genuine care and service are rare to find, shines as a beacon of excellence, a veritable oasis for any discerning gardener. If you seek a horticultural haven where your gardening dreams can thrive, look no further than Your green thumb will thank you, and your heart will blossom with gratitude for discovering such a gem in the online gardening world.
S Sarah
710 days ago

A Blossoming Experience: Transforming My Garden, One Flower at a Time!

My journey with has been nothing short of transformative. What started as a simple order for chrysanthemums turned into a delightful surprise with the addition of delphiniums, carnations, and petunias. The anticipation of receiving my package was met with lightning-fast delivery, showcasing the efficiency and care of the team. Upon unwrapping my plants, I was greeted with a sight of lush greenery and vibrant colors, each bloom a promise of beauty waiting to unfold in my garden. The plants were not only healthy but generously sized, a testament to the quality and dedication of the nursery. What truly set this experience apart was the thoughtful inclusion of a posting label for returning the packaging for reuse. This eco-conscious touch resonated deeply with me, highlighting's commitment not only to their customers but also to the environment. I am genuinely impressed by the attention to detail and care that went into every step of my purchase. My garden is now a tapestry of colors and scents, thanks to I highly recommend them to anyone looking to add a touch of magic to their outdoor space. Thank you for this blooming wonder!
L lynn jones
714 days ago

Transformative Quality and Value: A Testimonial for

Upon stumbling across, I was initially skeptical. However, after receiving my order of plug plants, I am compelled to share my delightful experience. Contrary to some opinions, the plug plants I received were not only of good size but also incredibly healthy. I was pleasantly surprised by the quality and value for money that provided. Yesterday, as I unwrapped my package filled with vibrant greenery, I couldn't help but marvel at the care taken in nurturing these plants. The freshness and resilience were evident, a testament to the dedication of the team behind As a satisfied customer, I can confidently recommend their products to fellow gardening enthusiasts. Thank you,, for exceeding my expectations and bringing a touch of nature's beauty to my home. - Lynn Jones, Kent
M Mr Andrei
721 days ago

Transformative Growth and Quality Crops: My Experience with

After initially feeling underwhelmed by the size of the flowers and strawberries I received from, I was pleasantly surprised by the outcome. While the seedlings and strawberries seemed small at first, they grew into robust plants with impressive yields within a year. I must admit, the initial investment did not reflect the eventual outcome. Despite this, the quality of the final produce far exceeded my expectations. It's safe to say that the fruits of my labor were truly worth the wait.
A Adrienne Torrance
736 days ago

A Blooming Success: My Experience with

In my quest for quality plants, I stumbled upon, and it has been an absolute delight. The plug plants I ordered arrived in impeccable condition, impressively well-grown and healthy. What sets this company apart is their incredible offer of free plants, with only postage to be paid. This generosity has not only caught my attention but has won my loyalty. What truly amazes me is the diverse range of plants they offer each week. Despite intending to order just the free plants, I often find myself enticed by their extensive selection of good quality, budget-friendly plants. The value for money is exceptional, making each purchase a worthwhile investment in my garden's beauty. has become my go-to destination for all things plants, and I eagerly anticipate my next order. If you're looking for a reliable source of top-notch plants and a company that goes above and beyond to please its customers, look no further. Trust me; you won't be disappointed.
G Glenis
738 days ago

Free Plants – Great Service

My review for Been dealing with this company for the free plants and purchased plants for a long time and never had any problems. If something dies I have contacted them and they have replaced them, no problems, and they usually arrive the next day. Also send back the empty packages so that they can be reused and this keeps the costs down.
G Gail
756 days ago

Transformed my Garden with Vibrant Blooms!

As an avid gardener, I was thrilled to come across for my plant needs. I ordered a variety of plugs, eagerly anticipating their growth and bloom. While the delivery was prompt, unfortunately, I faced disappointment as the plants did not thrive as expected. Despite this setback, I appreciate the opportunity to share my experience. With a heavy heart, I contacted customer service to express my concerns. To my surprise, they immediately addressed the issue with professionalism and empathy. Not only did they offer a refund for the damaged plants, but they also provided helpful tips to enhance my gardening skills. Through their guidance, I learned valuable lessons on plant care and maintenance. Armed with this newfound knowledge, I decided to give another chance. I placed a second order, and this time, the results were astounding! The plugs blossomed into vibrant blooms, transforming my garden into a colorful paradise. Thanks to the support and dedication of the team at, I now enjoy a flourishing garden that brings joy and tranquility to my home. I am grateful for the second chance and the opportunity to witness the beauty and resilience of nature. To anyone seeking quality plants and exceptional customer service, I wholeheartedly recommend Their commitment to customer satisfaction and top-notch products have truly made a difference in my gardening journey.
C Christine Palmer Palmer
933 days ago

Transforming My Garden: A Bittersweet Experience with

As a gardening enthusiast, I was thrilled to discover and placed an order on the 22nd of September. Despite a slight hiccup with PayPal, I proceeded with my purchase using a bank card. However, my excitement quickly turned to disappointment when I noticed that the company had charged me twice for my order. After meticulously reviewing my online banking transactions, I realized that I had been overcharged. While the company promptly refunded me £4.99, they inexplicably kept £6.59 of my hard-earned money. Confusion turned to frustration as my attempts to seek clarification through three email exchanges were met with a myriad of excuses. From claims of absent delivery drivers to shortage of petrol for deliveries, the company's explanations seemed more like a series of unfortunate events rather than genuine reasons. What puzzled me even more was that orders from other online companies, placed on the same day, had arrived without any issues. This entire experience left me disheartened and disillusioned with Despite the promise of a lush garden transformation, the lack of accountability and transparency in their actions painted a starkly different picture. While I have learned a valuable lesson in diligence and caution, I am deeply saddened by the unfulfilled potential of what could have been a flourishing partnership with a reliable company. In conclusion, my journey with has been a mix of highs and lows, ultimately culminating in a decision to part ways. I sincerely hope that my feedback serves as a cautionary tale for fellow gardening enthusiasts, urging them to tread carefully in their online plant purchases and prioritize trustworthiness above all else.
1024 days ago

Unbeatable Quality and Service –

I simply cannot contain my excitement when it comes to! This hidden gem of a website offers free plants every Monday, with a flat-rate postage fee regardless of how many plants you purchase. Let me tell you, my first order from them was an absolute delight – the plants arrived meticulously packaged, and the size of those healthy plug plants was unlike anything I'd seen before from an online order. Having trusted them once, I recently placed my second order, and the anticipation is killing me! I have no doubt that it will be just as fantastic as the first. If you're a plant enthusiast like me, I urge you to check them out. The joy of receiving free plants and the seamless ordering process will make you fall in love with this company – just like I did. Give them a try, and prepare to be amazed!

Introduction is an online platform that offers a wide selection of plants for free to those interested in gardening and landscaping. With a mission to make gardening accessible to everyone, promotes sustainable practices and aims to build a thriving community of gardeners. In this comprehensive review, we will delve into various aspects of, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Offers a wide variety of free plants
    • Promotes sustainable gardening practices
    • Easy registration process
    • Provides gardening tips and resources
    • Active community of gardeners
  • Cons:
    • Limited availability of certain plant species
    • Shipping costs may apply
    • No guarantee on plant survival

User Experience offers a user-friendly interface, making it easy for both beginners and experienced gardeners to navigate through the website. The registration process is straightforward, requiring only basic personal information. The website also provides helpful gardening tips, resources, and a community forum where users can interact with fellow gardeners and seek advice. The platform ensures a seamless user experience, allowing users to easily browse available plants and place their orders.

Pricing and Value for Money

As the name suggests, offers plants for free, which adds exceptional value for money to gardening enthusiasts. However, it's important to note that shipping costs may apply, depending on the location and quantity of plants ordered. Despite this, the affordability and access to a wide range of plants make an excellent choice for gardeners on a budget.

Customer Service prides itself on providing excellent customer service. Their support team is responsive and knowledgeable, ready to assist customers with any queries or concerns. Whether it's regarding plant care, order tracking, or shipping inquiries, customers can expect prompt and helpful responses from the customer service team.

Product Quality and Selection

While offers a diverse range of plant species, it's important to note that the availability may vary depending on factors such as seasonality and demand. The platform strives to ensure that the plants provided are of good quality, but it's worth considering that free plants may not always be as robust as those available for purchase. It is crucial for customers to take proper care of the plants after receiving them to maximize their chances of healthy growth.

Website Usability features a user-friendly website design, allowing users to easily search for plants, browse categories, and place orders. The website's intuitive interface and clear navigation make it convenient for users to find desired information or plants quickly. Additionally, the website is optimized for different devices, ensuring a seamless browsing experience across desktops, tablets, and smartphones.

Returns and Exchanges

As offers free plants, their returns and exchanges policy may differ from traditional online retailers. Generally, the platform does not accept returns or exchanges for plants unless they arrive damaged or in poor condition. Customers are advised to thoroughly inspect the plants upon delivery and contact customer service within a specified timeframe to initiate any necessary replacements or refunds.

Promotions and Discounts

While may not frequently offer direct promotions or discounts, the opportunity to receive free plants itself is a significant benefit. However, it's advisable to keep an eye on their website or subscribe to their newsletter for any upcoming special offers or discount opportunities.

Reputation has built a positive reputation within the gardening community. Their commitment to sustainability, plant variety, and customer satisfaction has gained them a loyal following. Gardeners who have received plants from often rave about the variety and quality of the plants, thereby solidifying the platform's reputation as a reliable source for free plant offerings.

Payment Options offers various payment options to ensure convenience for customers. These options typically include credit/debit cards, PayPal, and other secure online payment methods. The platform employs encryption technology to safeguard users' payment information and ensure secure transactions.

Loyalty Programs

Currently, does not offer a formal loyalty program. However, their active community and engagement opportunities allow users to connect with fellow gardeners and share their gardening experiences, establishing a sense of loyalty and camaraderie within the platform.

Customer Reviews

Customer reviews play a vital role in evaluating the quality, reliability, and customer satisfaction level of an online platform. receives overwhelmingly positive reviews from satisfied customers who have successfully received and nurtured their free plants. These reviews highlight the platform's commitment to sustainability, customer service, and the joy of receiving free plants. It's reassuring to see a thriving community of gardeners sharing their positive experiences on the platform.

Community Involvement actively fosters a sense of community among gardeners by providing a forum where users can connect, share tips, and seek advice. The platform encourages users to engage with one another, creating a supportive network of passionate gardeners. The community involvement aspect of greatly enhances the overall experience, allowing users to learn, collaborate, and grow together.

Shipping and Costs

Shipping costs for orders from may vary depending on the location and quantity of plants. While the plants are offered for free, customers should anticipate potential shipping costs, which are typically calculated based on the weight and volume of the package. strives to provide reasonable and competitive shipping rates to ensure that customers can receive their free plants affordably.

Conclusion is an exceptional online platform for gardeners and plant enthusiasts looking to expand their collection without breaking the bank. The wide variety of free plants, sustainable gardening practices, user-friendly website, and excellent customer service make a trustworthy and reliable source for acquiring plants. While limitations in availability and potential shipping costs exist, the benefits and value for money offered by outweigh these drawbacks. Join the thriving gardening community on and witness the joy of receiving and nurturing free plants today!