Freightquote User Reviews

Introduction

Freightquote.com is a leading online marketplace for freight services, offering a range of shipping solutions for businesses of all sizes. Founded in 1998, the company specializes in connecting shippers with carriers, making it easy for businesses to move their products across the country and around the world.

Pros and Cons

Pros:

• Easy to obtain quotes
• Competitive pricing
• Wide range of shipping solutions
• Excellent customer service

Cons:

• Some customers report issues with communication and delivery times
• Website can be difficult to navigate at times

User Experience

Freightquote.com provides a simple and user-friendly platform that allows businesses to obtain quotes quickly and easily. The website is well-designed and features a live chat support system, making it easy to get in touch with customer service representatives if you have any questions or concerns.

Pricing and Value for Money

Freightquote.com is known for its competitive pricing, with rates often lower than those offered by traditional freight carriers. In addition, the company offers a range of shipping solutions to fit any budget, ensuring that businesses can find a solution that works for them.

Alternatives

While Freightquote.com is a popular choice for businesses looking for freight services, there are a number of other online marketplaces that offer similar solutions. Some of the most popular alternatives include uShip, Freightos, and ShipStation.

Customer Service

Freightquote.com is known for its excellent customer service, with representatives available around the clock to answer questions and help businesses find the right shipping solutions. The website also features a comprehensive knowledge base, making it easy to find answers to common questions.

Product Quality and Selection

Freightquote.com offers a wide range of shipping solutions to fit any need, including air, ground, and ocean freight services. The company works with top carriers to ensure that businesses receive high-quality shipping solutions that meet their needs.

Website Usability

The Freightquote.com website is well-designed and easy to use, with a simple and intuitive interface that allows businesses to obtain quotes quickly and easily. The website also features a variety of tools and resources to help businesses find the right shipping solutions.

Returns and Exchanges

Freightquote.com's returns and exchanges policy varies depending on the carrier, but the company works closely with its partners to ensure that businesses receive fair and reasonable terms.

Promotions and Discounts

Freightquote.com occasionally offers promotions and discounts to its customers, including special rates during certain times of the year or for certain shipping services.

Reputation

Freightquote.com has built a strong reputation over the years, thanks to its commitment to providing excellent customer service and high-quality shipping solutions. The company has received positive reviews from customers and industry experts alike.

Payment Options

Freightquote.com accepts a variety of payment methods, including credit cards, wire transfers, and PayPal.

Loyalty Programs

Freightquote.com does not currently offer a loyalty program for its customers.

Customer Reviews

Customers have generally had positive experiences with Freightquote.com, citing the company's competitive rates and excellent customer service. However, some customers have reported issues with communication and delivery times.

Community Involvement

Freightquote.com is committed to giving back to the community, and has partnered with a number of charitable organizations to support important causes.

Shipping and Costs

Freightquote.com offers a range of shipping solutions to fit any budget, with rates that are often lower than those offered by traditional freight carriers. However, costs vary depending on the carrier and shipping method, so businesses should carefully review all options before making a decision.