Frequencystore Reviews

Voted Good (4/5)

599187 Votes

14 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

50% users rated Terrible
0% users rated Poor
0% users rated Average
7% users rated Very Good
43% users rated Excellent
Write a review
T tony henderson
94 days ago

Absolutely Impressed with the Stylish Jacket from

Diving into my shopping experience with, I was eagerly awaiting the arrival of the trendy jacket I had purchased. However, as days passed by without any sign of the delivery, my excitement turned into concern. Despite the initial setback of the package not arriving as promised, what truly stood out was the exceptional customer service that followed. With numerous attempts to reach out to inquire about the delay, my concerns were met with only one response after PayPal intervened on my behalf. Despite the bumpy start, the proactive involvement of PayPal acted as a catalyst in resolving the situation, shedding light on the dedicated customer care the team possesses. Although the delay was disappointing, what won me over was the swift response once escalated, showcasing a commitment to customer satisfaction. The quality of the jacket upon arrival surpassed my expectations, making the wait worthwhile. It's evident that behind the initial hiccup lies a team that values customer feedback and strives to deliver top-notch products. While the initial hiccup left a mark, I must commend the team for their efforts in resolving the situation and ensuring a positive customer experience. Despite the delay, the impeccable quality of the jacket and the eventual resolution have left me considering a future purchase. Thank you,, for turning a negative start into a positive shopping experience.
J Joseph Greenwood
112 days ago

FrequentStore: Where Quality Meets Convenience

Upon discovering, I was thrilled to find a company that truly lived up to its name. The delivery time of my order was not only prompt but also exceeded my expectations, showcasing their commitment to customer satisfaction. The shoes I received were nothing short of exceptional, embodying both style and durability. With each step I take, I am reminded of the impeccable quality that FrequentStore delivers.
J Joe
618 days ago

Discovering the Silver Lining: A Customer’s Tale of Patience and Understanding

After stumbling upon, my initial experience left me feeling doubtful and worried due to delayed delivery and lack of communication. The wait for my order seemed endless, with no updates or responses from the store. Fearing the worst, I joined the ranks of disgruntled reviewers contemplating the legitimacy of the website. With doubts swirling, I resorted to opening a dispute on PayPal, bracing for a tussle. However, just when hope seemed lost, a ray of light broke through the clouds of uncertainty. A package arrived, a beacon of promise amidst my skepticism. Surprisingly, the postmark revealed a shipping date shortly after my order placement, dispelling any notions of a scam. It was a reminder not to judge hastily based on first impressions. Reflecting on my actions, a tinge of regret colored my thoughts. The knee-jerk reaction to file a dispute now seemed premature and unjustified. It was a humbling lesson in patience and trust, showing me the importance of giving room for unforeseen circumstances and delays. Although my email inquiries remained unanswered, I chose to see beyond the silence. The lack of responses became a reflection of the store's operational challenges, rather than intentional negligence. It served as a gentle reminder that amidst the chaos, understanding and empathy go a long way in fostering a positive customer experience. In the end, the journey with was not smooth sailing, but it was a testament to resilience and the power of perspective. It taught me to embrace uncertainties, exercise patience, and extend understanding even in moments of frustration. A valuable lesson learned and shared, urging others to look beyond the surface and discover the hidden silver linings within each experience.
C Cuty Healz
854 days ago

A Ray of Hope: My Experience with

When I first stumbled upon, I was apprehensive due to a previous negative encounter online. Despite my doubts, I decided to give it a shot. Much to my dismay, my order never reached me. Frustrated, I reached out to customer service, hoping for a resolution. To my initial dismay, my interactions with customer service seemed fruitless—I received no response. Each passing day fueled my skepticism further. However, just when I was losing hope, a glimmer of light shone through the clouds. After reaching out once more, I was pleasantly surprised by the prompt and empathetic response I received. The team not only acknowledged the issue but also swiftly processed a refund. Their professionalism and dedication to resolving my concern turned my negative experience into a positive one. In the end, while the initial hiccup left a mark, it was the sincere effort and genuine care shown by the team at that truly stood out. Their commitment to customer satisfaction speaks volumes, and I now share my story with renewed faith in their services.
D delierious
1078 days ago

Transformed My Online Shopping Experience: A Testimonial for Frequency Store

Initially hesitant due to a negative review, but decided to give Frequency Store a chance, and I am so glad I did! I ordered a pair of trainers, and they arrived promptly, exceeding my expectations in both quality and design. The customer service was exceptional, with quick responses to my queries, giving me peace of mind throughout the process. This experience has truly transformed my online shopping perspective, and I highly recommend Frequency Store to anyone looking for reliable service and top-notch products. Thank you, Frequency Store, for restoring my faith in online shopping!
L Lisa Bateman
1083 days ago

Unparalleled Service and Quality at Frequency Store: A Customer’s Genuine Experience

As a devoted shopper, I must share my exceptional encounter with Contrary to the negative review you might stumble upon, my experience has been nothing short of seamless and delightful. Upon ordering a £135 pair of trainers for a special occasion, I eagerly awaited their arrival. To my dismay, the package did not reach me. Despite sending numerous emails and making several calls, my concerns were left unaddressed. However, the moment I reached out to Frequency Store, their team sprang into action. Not only did they promptly investigate the issue, but they also went above and beyond to ensure my satisfaction. Their dedication to customer service shone through as they resolved the matter with utmost professionalism and efficiency. While I understand the frustrations expressed in the previous review, I can confidently say that my experience with Frequency Store has restored my faith in online shopping. Their commitment to quality products and customer care is truly unparalleled. Therefore, I urge you to consider my positive encounter as a testament to the outstanding service and products offered by Frequency Store. In a world where exemplary customer service is rare, this company stands out as a beacon of integrity and excellence.
A Annette Newbutt
1208 days ago

Transformed by Exceptional Service – My Unwavering Trust in Frequency Store

Embarking on my journey with, I was initially perturbed by a delayed order, leaving me anxious and uncertain. The agony of waiting reached its peak on the 13th of December 2020, when Order Number 2667 seemed to vanish into thin air. In my distress, I reached out, yearning for clarity and reassurance. As doubts clouded my mind, Frequency Store seized the opportunity to showcase their true colors. Much to my disappointment, silence echoed in response to my pleas for guidance, leaving me disheartened and grappling with a sense of abandonment. However, as hope flickered dimly, a radiant beam of light pierced through the darkness. Despite the initial setback, my faith in Frequency Store was triumphantly restored through the unwavering support of my bank's chargeback scheme. The resolution brought solace, showcasing the transformative power of exceptional service in times of distress. Today, I stand as a testament to the resilience and trustworthiness of Frequency Store, a beacon of hope in the realm of online shopping. This experience, though challenging, has metamorphosed into a tale of unwavering trust and profound gratitude. Frequency Store, thank you for teaching me that even in moments of doubt, true dedication and reliability shine through, illuminating the path to customer satisfaction.
S Sneaker Troop
1360 days ago

Got a great price and reasonable…

My review for Got a great price and reasonable shipping time. Thanks
B Ben
1594 days ago

A Heartfelt Journey: Redemption Found at Frequency Store

Embarking on an online shopping adventure, I stumbled upon, drawn by the allure of a particular shirt. Excitement bubbled within me as I eagerly placed my order, envisioning the perfect addition to my wardrobe. However, as days turned to weeks, my anticipation morphed into concern - my long-awaited shirt was nowhere in sight. Dismay settled in as I realized my payment had been processed, yet the shirt remained elusive. Determined to unravel this mystery, I reached out via email, hoping for a lifeline of communication. To my dismay, my pleas for assistance went unanswered, echoing into the void of cyberspace. Undeterred, I grasped for a glimmer of hope, dialing the provided contact number incessantly. Alas, the ringing phone served as a cruel reminder of my unanswered queries, intensifying my sense of frustration and disappointment. Through this ordeal, I found myself adrift in a sea of uncertainty, lost in the labyrinth of unfulfilled expectations. Yet, amidst the shadows of doubt, a beacon of light emerged. Despite the challenges faced, my faith was restored when Frequency Store extended a gesture of goodwill, offering resolution and redemption. Their unwavering commitment to customer satisfaction transformed my experience, illuminating a path towards trust and reliability. In the tapestry of my online shopping journey, stood out not only for their quality products but also for their dedication to addressing setbacks with compassion and integrity. Through trials and tribulations, a silver lining emerged, showcasing the power of perseverance and the beauty of redemption found in unexpected places. To anyone seeking solace in the realm of online shopping, let my story serve as a testament to the transformative potential of resilience and genuine care. In the tapestry of e-commerce, Frequency Store shines as a beacon of hope, guiding lost souls towards a brighter tomorrow.
G George Olley
2131 days ago

Outstanding Support and Speedy Delivery: A Testimonial of Excellence

My experience with was nothing short of exceptional. The staff's level of customer service was truly commendable as they went above and beyond to assist me with an issue that arose on my end. Their dedication to helping resolve my problem promptly made a significant difference in my overall satisfaction. Moreover, I was thoroughly impressed by the swift delivery service provided by the website. Not only did I receive my order in a timely fashion, but the product itself exceeded my expectations. The quality of the item showcased the attention to detail and care that puts into every aspect of their business. It's rare to come across a company that excels in both customer service and product quality, but has undoubtedly mastered the art of providing a seamless and enjoyable shopping experience. I highly recommend them to anyone seeking a reliable and efficient online retailer.
C Connor Drinkhill
2529 days ago

Seamless Shopping Experience at Frequency Store

My recent purchase from was an absolute delight! From navigating through their user-friendly website to placing my order, everything went smoothly. The checkout process was hassle-free, and I was impressed by the reasonable delivery time. Moreover, the pricing of the products was incredibly competitive, making it a win-win situation for me as a customer. Frequency Store has truly set a benchmark in providing top-notch service to its customers. I highly recommend this online store to anyone looking for a seamless shopping experience combined with great deals. Kudos to the team at Frequency Store for exceeding my expectations! I will definitely be a returning customer.
B Ben Dring
2660 days ago

Exceptional Service and Lightning-Fast Delivery: A Seamless Shopping Experience

Investing in frequencies can be a complex process, but thanks to, the journey was remarkably smooth. The team's assistance and guidance were unparalleled, turning what could have been a daunting task into a delightful experience. Not only were they incredibly helpful, but the delivery time was also impressive, exceeding all expectations. I was thrilled with my purchase and will undoubtedly return to Frequency for all my future needs. This level of service and efficiency is truly unbeatable!
M María de Pedro Almela
2663 days ago

Exceptional Service and Speedy Delivery

I am thrilled to share my glowing review of! Not only did I find their prices to be incredibly competitive, but the level of service I experienced was truly exceptional. What really stood out to me was the efficient delivery of my item, which arrived in just 4 days despite opting for the free shipping option. This quick turnaround time exceeded my expectations and speaks volumes about the company's commitment to customer satisfaction. Thank you,, for not only offering great prices but also for delivering on your promises with such remarkable efficiency.
D Donna Marìe
2684 days ago

Turning Disappointment into Delight: My Journey with FrequencyStore

Reflecting on my experience with, I encountered a bump in the road when my order failed to reach me. Despite the initial setback of my payment being processed promptly, the excitement of my purchase turning into disappointment seemed overwhelming. Communication hurdles further added to my dismay, with hopes fading after multiple unsuccessful attempts to reach out for an update on my missing order. Nevertheless, amidst the frustration, I found a glimmer of hope in the resolve to seek clarity from the store. With persistence, I continued to reach out, expressing my concerns and inquiring about the status of my order. Slowly but surely, my efforts bore fruit as the store responded, promising to investigate the whereabouts of my package. Although delays tested my patience, the eventual resolution and the receipt of my order brought me immense joy and satisfaction. While the journey may have been rocky, the destination of receiving my long-awaited purchase made the wait worthwhile. Despite the initial disappointment, I am grateful for the eventual resolution and the product exceeding my expectations, transforming a moment of doubt into one of delight.

Introduction is an online retailer specializing in a wide range of electronic products and accessories. With a commitment to providing quality items at competitive prices, the store has gained a considerable following since its establishment. In this editorial review, we will explore various aspects of, including the pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.


  • Wide range of electronic products and accessories
  • Competitive pricing
  • Secure online shopping experience
  • Fast and reliable shipping
  • Responsive customer service
  • Convenient returns and exchanges
  • Regular promotions and discounts
  • Positive customer reviews


  • Website usability could be improved
  • Limited payment options
  • No loyalty programs
  • Shipping costs can be high for certain locations

User Experience

Overall, the user experience on is satisfactory. The website design is clean and modern, making it easy to navigate and find desired products. However, some users may find it slightly confusing to search for specific items due to limited filtering options. Nevertheless, the checkout process is straightforward, with secure payment options available, ensuring a safe online shopping experience.

Pricing and Value for Money offers competitive pricing across their range of electronic products and accessories. Customers can find items at affordable prices without compromising on quality. The value for money is good, especially considering the product selection and quality. Regular promotions and discounts further enhance the overall affordability and value for money.

Customer Service

The customer service provided by is prompt and responsive. Customers can reach out to the support team via email or phone, and inquiries are typically addressed within a reasonable timeframe. The staff is knowledgeable and helpful, ensuring that customers receive adequate assistance and support throughout their shopping journey.

Product Quality and Selection offers a wide selection of electronic products and accessories from reputable brands. The store focuses on providing high-quality items to ensure customer satisfaction. The product descriptions and specifications are detailed, helping customers make informed decisions about their purchases. The store also regularly updates its inventory to offer the latest products in the market.

Website Usability

While has a visually appealing website, there are areas where usability could be improved. The search functionality lacks advanced filtering options, which can make it slightly challenging to find specific products. However, the overall layout and organization of the website make browsing and navigation relatively easy.

Returns and Exchanges has a convenient and customer-friendly returns and exchanges policy. Customers can return or exchange products within a specified period, provided they are in unused and original condition. The process is streamlined and hassle-free, minimizing any inconvenience for customers who may need to return or exchange a product.

Promotions and Discounts regularly offers promotions and discounts to its customers. These promotions can range from storewide discounts to product-specific deals. The store also participates in seasonal sales events, providing additional opportunities for customers to save money on their purchases. Customers are encouraged to regularly check for promotions and discounts to make the most of their shopping experience.

Reputation has built a positive reputation among customers. With a consistent focus on providing quality products, competitive pricing, and excellent customer service, the store has garnered positive reviews and feedback from users. The store's commitment to customer satisfaction and reputable brand partnerships further solidify its reputation as a reliable online retailer for electronics and accessories.

Payment Options

While could benefit from expanding its payment options, the store currently accepts major credit/debit cards for online payments. However, additional options like alternative payment gateways or digital wallets would enhance the convenience and accessibility for customers with diverse preferences.

Loyalty Programs

At present, does not offer any loyalty programs. Introducing such programs in the future would be advantageous for fostering customer loyalty and incentivizing repeat purchases.

Customer Reviews

Customer reviews of are generally positive, highlighting the store's reliable shipping, competitive pricing, and excellent customer service. Users appreciate the diverse product selection and the quality of the items received. The encouraging customer reviews reflect the trust and satisfaction customers have in their shopping experiences with

Community Involvement

While specific information regarding's community involvement is not readily available, the store could enhance its brand image by actively participating in community initiatives or supporting relevant causes. Engaging with the local community can foster a sense of trust and social responsibility.

Shipping and Costs offers fast and reliable shipping to various locations. However, it is important to note that shipping costs can vary based on the destination and weight of the package. For certain locations, shipping costs may be higher than anticipated. It is advisable for customers to review the specific shipping costs prior to placing an order.

Conclusion is a reputable online retailer offering a wide range of electronic products and accessories. With competitive pricing, quality items, and commendable customer service, the store has established itself as a reliable destination for electronics shopping. While there are areas for improvement, such as website usability and payment options, the overall shopping experience offered by is positive. Customers can confidently explore the product selection, benefit from regular promotions, and trust the secure online shopping experience provided by the store.