Freshnlean Reviews

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20 Reviews

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In the Online Food Ordering Service category

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50% users rated Excellent
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J Judith
49 days ago

Revisiting my Fresh N Lean Experience: Disappointment Turned into Delicious Satisfaction

When I first tried Fresh N Lean, I was seriously taken aback and let down by the quality of their meals. They were bland, dry, and quite unappetizing. I made an effort with four out of the seven meals I had ordered, hoping that things would improve with each one, but unfortunately, they didn't. I eventually made the difficult decision to throw the remaining meals away and cancel my subscription. One particular dish, the Greek Lemon Garlic Chicken, was notably dry and the promised Feta cheese was nowhere to be found. The overwhelming oregano only served to compensate for the lack of other flavors. Similarly, the Garlic Butter White Fish over Creamed Kale & Mixed Squash lacked any discernible taste and failed to deliver on its promised elements. Despite the labeled seasonings, each dish fell disappointingly short in terms of flavor. The difficulty of accessing the meals' contents only added to my frustration with the overall experience. However, after sharing my feedback with the Fresh N Lean team, I was pleasantly surprised by their swift and empathetic response. They went above and beyond to address my concerns and offered to replace the unsatisfactory meals with a whole new selection. To my delight, the replacement meals were outstandingly delicious and a true testament to Fresh N Lean's dedication to customer satisfaction. The revamped dining experience completely changed my initial impression, resulting in a newfound appreciation for Fresh N Lean's commitment to quality and customer service. I'm now a staunch advocate for their meals and am grateful for their proactive approach to turning my disappointment into delicious satisfaction.
M Mark OCEANWAY EMBROIDERY
50 days ago

Exquisite Service and Instant Resolution: My Delightful Experience with Queen B at FreshnLean

Embarking on my culinary journey with FreshnLean, I encountered a minor hiccup that needed attention. Enter Queen B, the epitome of professionalism and efficiency. With seamless grace, she swiftly addressed my concern, leaving me utterly satisfied and content. Queen B's prompt resolution not only rectified my issue but also showcased FreshnLean's unwavering commitment to customer satisfaction. In a world where exceptional service is a rarity, Queen B's attentiveness and expertise shone brightly, elevating my experience to unparalleled heights. Gratitude fills my heart as I express my utmost appreciation for Queen B and the entire FreshnLean team. This encounter has solidified my trust and loyalty, making me a staunch advocate for their exceptional services. Here's to impeccable service, swift resolutions, and a seamless customer experience!
M Maureen
52 days ago

Revitalizing My Routine with FreshnLean’s Nutritious Offerings

As an avid user of freshnlean.com, I can't help but gush over the remarkable impact their fresh and healthy meals have had on my daily life. The food selections are not just delicious but consistently fresh and perfectly portioned, making every meal a delightful experience. The convenience of simply packing a meal in my lunchbox has revolutionized my workday routines. Having tried similar services in the past, I can confidently say that freshnlean.com surpasses them all with their quality and flavor. Thank you, FreshnLean, for elevating my dining experience to a whole new level!
J Jamil
53 days ago

Delicious and Affordable Delights: A Culinary Journey with Fresh N’ Lean

As a food enthusiast with a discerning palate, I embarked on a flavorful adventure with Fresh N' Lean. The dishes, although some may lean towards the milder side, still managed to tantalize my taste buds with their freshness and quality ingredients. Despite my initial uncertainty about the cost-effectiveness of such services, Fresh N' Lean pleasantly surprised me with their competitive pricing that perfectly balanced both affordability and excellence in taste. I would wholeheartedly recommend Fresh N' Lean to anyone in search of good food at a good price, promising a delightful culinary experience that won't break the bank.
M melissa young
54 days ago

Experience a Healthier Lifestyle with FreshnLean’s Plant-based Delights

Embarking on a journey towards a healthier lifestyle, I stumbled upon freshnlean.com, drawn by their enticing plant-based options. Motivated by a desire to improve my well-being after an eye-opening Netflix documentary, "The Twin Experiment," revealed elevated small particle cholesterol levels, I decided to make a change. And what a change it has been! Since incorporating FreshnLean's plant-based meals into my daily routine, I have witnessed a remarkable transformation. Not only have I experienced a surge in energy levels and shed excess weight, but I have also discovered a newfound joy in my meals. Contrary to my initial expectations, I no longer feel like I'm depriving myself of flavorful dishes; instead, I eagerly anticipate each nutritious meal. One of the standout features of FreshnLean's offerings is their convenience. The meals are not only delicious but also incredibly easy to pack and take to work, seamlessly fitting into my busy schedule. Thank you, FreshnLean, for revolutionizing my approach to food and empowering me to prioritize my health without sacrificing taste. I am truly delighted with my experience and look forward to many more fulfilling meals ahead!
L Leah
55 days ago

Embracing Veganism with Flavorful Variety at FreshnLean

Venturing into the world of veganism, I sought a meal delivery service that would not only cater to my dietary needs but also tantalize my taste buds. FreshnLean caught my eye with their promise of vegan options. Upon signing up, I eagerly explored their offerings, only to find a limited selection of 4-7 lunch and dinner choices, some of which featured mushrooms—ingredients I prefer to avoid. Determined to diversify my meals, I opted to include breakfast options in my plan, which opened up a world of culinary possibilities. The flavors of FreshnLean's creations landed at a respectable 3.5 on my scale. While each dish boasted freshness and quality ingredients, there was room for enhancement to truly elevate the dining experience. However, my enthusiasm was slightly dampened when my latest delivery arrived with its box opened and carelessly taped shut. This oversight, albeit minor, left a trail of disappointment in an otherwise promising culinary journey. In my quest for a more robust vegan menu and seamless delivery experience, FreshnLean has become a beacon of potential. With a little fine-tuning, this service has the capacity to cater even more profoundly to the discerning vegan palate, offering a diverse array of delectable dishes that celebrate plant-based living in all its glory. I remain hopeful that FreshnLean will continue to evolve and provide a standout experience for vegan connoisseurs like myself.
R Rick
57 days ago

Transforming My Health, One Bite at a Time

After hearing about Fresh N'Lean from a friend, I decided to take a leap of faith and try their meal delivery service to kickstart a healthier lifestyle. The meals I initially ordered were beyond delicious, a true testament to their commitment to quality and taste. However, my experience took a slight turn when I encountered substitutions in my subsequent deliveries. While each shipment contained some surprises, it was disappointing to find meals I didn't select in place of my favorites. I gave these unexpected dishes a chance, hoping to discover new flavors, but unfortunately, they didn't resonate with my palate. Regrettably, these meals ended up wasted, leaving me disheartened. As a loyal customer, I longed for consistency in my orders, yearning to receive what I had carefully chosen. It pained me to consider canceling my subscription, as Fresh N'Lean had become an integral part of my wellness journey. I fervently wished for better communication regarding stock availability and a more personalized approach to substitutions. Despite this setback, I hold onto hope that Fresh N'Lean will address these concerns promptly. I believe in their mission to provide nutritious meals and empower individuals to embrace a healthier way of living. With a few adjustments, this service has the potential to elevate the experience for customers like me, ensuring that every delivery is met with joy and satisfaction. Overall, my encounters with Fresh N'Lean have been a blend of delightful flavors and unforeseen challenges. As I tread on this path to wellness, I remain optimistic that the team will heed this feedback and work towards a seamless and fulfilling culinary journey for all their patrons.
C Carrie Zelko
57 days ago

Unparalleled Quality and Service: A Game-Changer in Food Delivery

Drawing from my personal experience with freshnlean.com, I can confidently say that their food delivery service surpasses all expectations. The exceptional quality of their dishes is truly unmatched, setting them apart from any other service I've tried. The impeccable customer service provided by their team is nothing short of amazing – it's evident that they genuinely care about their customers' satisfaction. With freshnlean.com, there's a level of support and dedication that goes above and beyond, making every interaction a delightful experience. If you're looking for a food delivery service that not only meets but exceeds your expectations, look no further than freshnlean.com. Your culinary experience will be revolutionized, and you'll never look back.
A ALLISON
57 days ago

An Honest Tribute to the Vegetarian Delights at FreshnLean

Diving into the world of vegetarian cuisine, my journey led me to FreshnLean, and oh, what a delightful discovery it has been! The array of vegetarian meals offered by FreshnLean is nothing short of a culinary adventure, each dish bursting with vibrant flavors and wholesome ingredients. As I eagerly sampled through their menu, I found myself enamored by the creativity and freshness that went into crafting each meal. The zesty salads, hearty grain bowls, and comforting soups spoke volumes of the passion and dedication that FreshnLean pours into their creations. However, amidst this gastronomic bliss, there was a tiny hiccup - the tofu eggs. While the flavors were on point, the microwave seemed to be their nemesis, struggling to do justice to their texture and taste. Despite this minor setback, the rest of the vegetarian fare shone brightly, showcasing a symphony of flavors that danced on my taste buds. FreshnLean has truly won me over with their dedication to quality ingredients, innovative recipes, and commitment to vegetarian excellence. Each bite tells a story of culinary expertise and a deep-rooted love for healthy, plant-based eating. I eagerly look forward to more culinary escapades with FreshnLean, savoring each bite with renewed appreciation for vegetarian delights. Thank you, FreshnLean, for bringing such joy to my dining table!
B banjolina
57 days ago

An Honest Reflection: A Deeper Dive into my Experience with Freshnlean.com

Upon trying the offerings from freshnlean.com, I found that the food tended to be on the watery side, and the vegetables were cooked longer than my preference. My disappointment peaked when I encountered the sirloin in the Sirloin and Potatoes dish – it was tough and reminiscent of shoe leather. This detail saddened me, especially since this meal was one of the rare options without sweet potatoes.
S S Eakle
59 days ago

Transformative Experience with Fresh n Lean: A Culinary Delight Beyond Imagination

Embarking on a journey with Fresh n Lean has been nothing short of a remarkable culinary adventure. The convenience of their categorized selections allowed me to tailor my meals to perfection, ensuring a delightful experience with every bite. From the first taste, it was evident that their dedication to taste, quality, and innovation knows no bounds. Each meal surpassed my expectations, leaving me in awe of how Fresh n Lean manages to infuse such incredible flavors into every dish. The attention to detail and the commitment to excellence shone through in every bite, making each meal a true masterpiece in its own right. I am beyond pleased with my experience with Fresh n Lean and wholeheartedly recommend their services to anyone seeking a gastronomic voyage like no other. Thank you, Fresh n Lean, for redefining my relationship with food and for bringing brilliance to the table in the most delicious way possible.
C Christina
60 days ago

Transforming My Health, One Meal at a Time

Venturing into the world of freshnlean.com has been nothing short of a game-changer for my health journey. The convenience of having mostly organic, ready-to-eat meals delivered to my doorstep has simplified my busy lifestyle while keeping my nutrition in check. The quality of the food is top-notch, and I appreciate the effort put into ensuring a healthy yet delicious menu. However, my only critique lies in the website interface. It would be immensely helpful if all ingredients were listed upfront while selecting meals, providing a transparent view of what I am consuming. This small tweak would elevate the overall user experience, allowing for informed choices tailored to individual preferences and dietary needs. Overall, I'm grateful for the positive impact freshnlean.com has had on my well-being. Here's to more wholesome meals and continued improvements for a brighter, healthier future!
R Roy Jetson
63 days ago

An Unforgettable Culinary Journey with FreshnLean

Embarking on a health-conscious culinary journey with FreshnLean has been nothing short of transformative. As a devoted patron for nearly half a year, I've come to realize that a company's true caliber shines through in how they handle slip-ups and elevate a negative experience into a positive one. While a few errors cropped up in my weekly food deliveries, my perception of FreshnLean took a remarkable turn, thanks to the exceptional service provided by Karen B. Her dedication and personalized care truly turned around any unpleasant encounters, cementing my loyalty as a customer. The quality of service at FreshnLean is unmatched, with Karen's white-glove treatment exemplifying bespoke, top-tier customer assistance. The meals themselves are not only delectable but also genuinely fresh and nutritious. They strike the perfect balance of satisfying hunger without leaving you feeling bloated. Returning home to simply heat up a wholesome meal has been a lifesaver amidst a hectic schedule. While some dishes lean towards the spicier side, ensuring your flavor preferences are noted in your profile can help tailor your meals to perfection. Although the general customer service email may occasionally have a slight delay in response time, the evident efforts towards improvement are reassuring. The fact that FreshnLean is a family-owned company adds a special touch, signifying a sense of support and connection that surpasses that of a typical corporate entity. If you're seeking to endorse a family-owned business that delivers both five-star cuisine and five-star service, look no further than FreshnLean.
S Shaun Mazurek
63 days ago

Delicious Flavors, Disappointing Accuracy: My Experience with freshnlean.com

My journey with freshnlean.com has been a rollercoaster of flavors and frustrations. Let me start by saying their food is absolutely delicious – each meal bursts with taste and arrives impeccably packaged and chilled, a true feast for the senses. The customer service team, I must admit, is top-notch; they are friendly, responsive, and always willing to assist. However, a dark cloud looms over what should be a culinary delight. The accuracy of my orders has left much to be desired. Despite my meticulous dietary requirements, it seems like a game of roulette every time I receive my meals. The absence of clear labels denoting specific diets like “Keto” or “Mediterranean” has added an unwelcome layer of complexity. This lack of labeling has resulted in numerous instances where my meals do not align with my prescribed plan, leading me to double-check every food item and reach out to customer service far too frequently. While the flavors tantalize my taste buds, the constant errors in fulfilling my orders have been a source of disappointment. Freshnlean.com, I urge you to enhance the accuracy of your meal selections to truly cater to all dietary needs effectively.
C Calvin Chamer
64 days ago

An Honest review of freshnlean.com: More than Just Decent Food, Less than Decent Service

As someone who values both convenience and quality when it comes to meal delivery services, my experience with freshnlean.com has been a rollercoaster of emotions. Let me start by saying that the food itself is pretty decent. The flavors are good, and the variety is commendable. However, the shine of their food is dimmed by the shadows of their customer service. From the get-go, I encountered technical issues on their website that made the sign-up process frustrating. But being hopeful, I forged ahead, only to be met with a string of order mix-ups that seemed never-ending. Each time I reached out with a complaint, I was met with requests for pictures and evidence, as if my word wasn't enough. The tipping point for me was when they moved their customer service to offshore representatives. The communication became a nightmare, with misunderstandings and inefficiencies galore. It felt like they had completely lost touch with their customer base and the values of good service. Despite my numerous attempts to address the recurring errors in my orders, the responses remained dismissive and unhelpful. It took nearly a month to receive a reply to my complaint about a wrong item in my latest order. And when Brianna, a supposedly crucial contact in the US team, finally responded, the compensation offered was a mere token gesture, failing to acknowledge the repeated mistakes and the inconvenience caused. It's disheartening to see a company care so little about customer loyalty and satisfaction, especially after investing both trust and finances in their service. The lack of accountability and appreciation for long-standing customers like myself was truly disappointing. In the end, the decent food was overshadowed by the less-than-decent treatment received. In conclusion, my experience with freshnlean.com left a bitter taste in my mouth, not from the food, but from the inadequate service and disregard for customer loyalty. For those seeking a meal delivery service that values its customers as much as its food, I would recommend looking elsewhere.

Introduction

Fresh n' Lean is an online meal delivery service that provides convenient and healthy meals to customers nationwide. With a focus on organic ingredients and chef-prepared meals, Fresh n' Lean aims to make nutritious eating effortless for busy individuals. In this comprehensive review, we will delve into various aspects of Fresh n' Lean, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Convenient way to have healthy, chef-prepared meals delivered to your doorstep. - Variety of meal plan options cater to different dietary preferences and restrictions. - Emphasis on organic ingredients ensures meals are both nutritious and high in quality. - Thoroughly cooked and vacuum-sealed meals maintain freshness and flavor. - Easy-to-follow heating instructions make meal preparation hassle-free. - Generous portion sizes leave customers feeling satisfied. - Flexible subscription options provide added convenience. - Online ordering process is straightforward and user-friendly. Cons: - Limited customization options for individual meals. - Some customers may find the pricing relatively higher compared to other meal delivery services. - Delivery may not be available to all areas nationwide.

User Experience

Fresh n' Lean offers a user-friendly website that allows customers to easily navigate through various meal plan options, view the menu, and place orders. The website provides detailed descriptions for each meal, including nutritional information, ingredients, and heating instructions. The ordering process is quick and seamless, ensuring a positive user experience. Customers can also easily manage their subscription, make changes to their delivery preferences, and track their orders.

Pricing and Value for Money

Fresh n' Lean offers a range of meal plans starting from $8.57 per meal, depending on the selected plan and the number of meals per week. While the pricing may be slightly higher than some other meal delivery services, the emphasis on organic ingredients, chef-prepared meals, and convenient delivery justifies the premium. The quality and convenience provided by Fresh n' Lean make it a solid value for money, especially for those seeking healthy and hassle-free meal options.

Customer Service

Fresh n' Lean prioritizes delivering excellent customer service. Their responsive customer support team is readily available via phone or email to address any queries or concerns. Customers have reported receiving prompt and helpful responses to their inquiries, enhancing their overall experience with the service.

Product Quality and Selection

Fresh n' Lean ensures product quality by utilizing fresh, organic ingredients in their chef-prepared meals. The meals are cooked to perfection and vacuum-sealed to maintain freshness and flavor. The menu offers a diverse selection of meals catering to various dietary preferences, including vegan, paleo, and keto options. With a focus on nutrition and taste, Fresh n' Lean ensures that customers receive high-quality meals designed to meet their individual needs.

Website Usability

Fresh n' Lean's website is designed with ease of use in mind. The intuitive interface allows customers to effortlessly explore meal options, place orders, and manage their subscription. The website is well-organized, ensuring a seamless browsing experience for users. Additionally, the detailed descriptions and helpful visuals aid in making informed meal choices.

Returns and Exchanges

Fresh n' Lean has a clear returns and exchanges policy. If customers receive a damaged or incorrect item, they are advised to contact customer support within 48 hours of delivery to request a replacement or refund. Fresh n' Lean strives to ensure customer satisfaction and promptly resolves any issues with orders.

Promotions and Discounts

Fresh n' Lean offers promotions and discounts periodically, providing customers with opportunities to save on their meal plans. These discounts can be found on the website or through their promotional emails. By keeping an eye out for these offers, customers can maximize their savings while enjoying healthy and convenient meals.

Reputation

Fresh n' Lean has built a solid reputation as a trusted and reliable meal delivery service. Their commitment to using organic ingredients, providing chef-prepared meals, and offering exceptional customer service has garnered positive feedback from customers. With a focus on healthful and convenient meal options, Fresh n' Lean has become a go-to choice for individuals seeking nutritious and hassle-free dining solutions.

Payment Options

Fresh n' Lean accepts various payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. This allows customers to choose the payment method that is most convenient for them, enhancing the overall checkout experience.

Loyalty Programs

Fresh n' Lean does not currently offer a specific loyalty program. However, they occasionally provide discounts and promotional offers to both new and existing customers. Subscribing to their newsletter or following their social media accounts can help customers stay updated on any loyalty incentives or special discounts.

Customer Reviews

Customer reviews for Fresh n' Lean are generally positive, with many praising the quality and taste of the meals, as well as the convenience of the service. Customers appreciate the variety of meal plan options catering to different dietary preferences and the portion sizes that leave them feeling satisfied. However, there are occasional complaints regarding the limited customization options and higher pricing compared to other meal delivery services. Nonetheless, the majority of customers are satisfied with their Fresh n' Lean experience.

Community Involvement

Fresh n' Lean actively supports community involvement and social responsibility. They promote sustainability through their use of organic ingredients and eco-friendly packaging. Furthermore, Fresh n' Lean partners with local farmers and suppliers to source ingredients, contributing to the local economy and supporting environmentally conscious practices.

Shipping and Costs

Fresh n' Lean offers nationwide shipping across the United States. However, availability may vary based on location. The shipping cost is included in the price of the meal plans, eliminating any additional charges for customers. The meals are shipped in refrigerated boxes, ensuring their freshness and quality upon arrival. In conclusion, Fresh n' Lean offers a convenient and healthy meal delivery service for individuals seeking nutritious and chef-prepared meals. With an emphasis on organic ingredients, exceptional product quality, and responsive customer service, Fresh n' Lean ensures a positive user experience. While the pricing may be slightly higher compared to other meal delivery services, the value for money provided by Fresh n' Lean justifies the premium. With positive customer reviews and a strong reputation, Fresh n' Lean is a reliable choice for those looking to simplify their meal planning while maintaining a health-conscious lifestyle.