Friendsofthepound Reviews

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74 Reviews

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Friends of the Pound is a renowned website dedicated to animal welfare, specifically focused on finding forever homes for abandoned and neglected animals. With a mission to save and rehome as many animals as possible, the website serves as a platform for pet adoption in Australia. Let's explore the various aspects of


  • Extensive database of animals: Friends of the Pound showcases a wide range of animals available for adoption, including dogs, cats, rabbits, and more.
  • Easy navigation: The website features a user-friendly interface, allowing visitors to search and filter animals based on their location, breed, age, and other criteria.
  • Enhanced adoption process: They ensure that each adopted animal receives proper medical care, including vaccinations, desexing, and microchipping.
  • Community involvement: The website actively engages communities and educates them on responsible pet ownership, spaying/neutering, and the benefits of adopting.


  • Limited coverage: While Friends of the Pound primarily operates in Australia, the availability of animals may vary based on the region.
  • Lack of real-time updates: The website does not provide real-time information on the availability status of animals, requiring potential adopters to contact the organization for the latest updates.

User Experience

Friends of the Pound offers a seamless user experience with its intuitive design and straightforward navigation. The website allows users to easily search for animals based on their preferences and provides detailed profiles for each pet. The adoption process is clearly explained, guiding potential owners step by step. However, the lack of real-time availability updates may create some inconvenience for users.

Pricing and Value for Money

The adoption fees for animals on Friends of the Pound vary depending on factors such as the species, age, and any additional medical care provided. While the fees might vary, they are relatively reasonable and cover the costs associated with vaccinations, desexing, and microchipping. Considering the comprehensive care provided to the animals, adopting from Friends of the Pound offers excellent value for money.

Customer Service

Friends of the Pound prides itself on its commitment to customer service. They offer prompt and helpful assistance to potential adopters, providing guidance on the adoption process, answering queries, and facilitating introductions with the animals. Their friendly and knowledgeable staff ensures a positive and supportive experience for adopters.

Product Quality and Selection

Although animals are not traditional products, Friends of the Pound ensures the quality of the animals they offer for adoption. Each animal goes through thorough health checks, vaccinations, and appropriate medical treatments. The organization also carefully evaluates potential adopters to ensure they can provide a suitable and loving home. The selection of animals available for adoption is diverse, catering to various preferences and lifestyles. This includes different breeds, sizes, and temperaments, allowing potential adopters to choose the perfect companion based on their preferences.

Website Usability

The website of Friends of the Pound is designed to be user-friendly and easy to navigate. The search functionality enables users to filter animals based on their specific preferences and requirements, facilitating quick access to suitable options. The website's layout is clean and uncluttered, making it effortless for users to find the information they need.

Returns and Exchanges

As animal adoption is a lifelong commitment, Friends of the Pound does not facilitate returns or exchanges. They prioritize the well-being and stability of the adopted animals, encouraging potential adopters to carefully consider their decision before proceeding with an adoption.

Promotions and Discounts

While Friends of the Pound does not offer specific promotions or discounts, the adoption fees cover all necessary medical treatments and care provided to the animals. Adopters can be confident that their adoption fee contributes directly to the welfare of the animals and the ongoing operations of the organization.


Friends of the Pound has established a strong reputation over the years by consistently providing exceptional care to animals in need. Their commitment to animal welfare, professionalism, and dedication to finding permanent homes for abandoned animals has earned them trust and admiration from both the community and partnering organizations.

Payment Options

Friends of the Pound offers various payment options to make the adoption process convenient for potential adopters. These options typically include credit card payments and direct bank transfers. However, it is important to check with the organization for the specific payment methods they currently accept.

Loyalty Programs

While Friends of the Pound does not have a formal loyalty program, they greatly appreciate support from the community. Adopters are encouraged to share their adoption experiences and spread the word about animal welfare, helping to build a stronger community around the cause.

Customer Reviews

Numerous positive customer reviews reflect the satisfaction and gratitude of adopters who have found their loving companions through Friends of the Pound. The stories shared highlight the caring nature of the organization, the health and well-being of the adopted animals, and the overall positive experience of the adoption process.

Community Involvement

Friends of the Pound actively engages with local communities to raise awareness about animal welfare and responsible pet ownership. They conduct educational programs, participate in community events, and collaborate with other organizations to make a lasting impact on the lives of animals in need.

Shipping and Costs

As Friends of the Pound primarily focuses on local pet adoption in Australia, shipping is not applicable. Adopters are required to visit the organization's shelter or foster homes to meet and collect their chosen animal. Nevertheless, the adoption fees cover the costs associated with veterinary care, vaccinations, desexing, microchipping, and other necessary services, ensuring the animal is ready to join its forever home. In conclusion, Friends of the Pound is a reputable platform dedicated to saving and rehoming animals in Australia. With a user-friendly website, diverse animal selection, and a commitment to animal welfare, they provide a positive adoption experience. Their customer service, community involvement, and focus on responsible pet ownership contribute to their authority and trustworthiness in the field of animal welfare.