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10% users rated Poor
0% users rated Average
5% users rated Very Good
0% users rated Excellent
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Amy Hazel Baumgardner
Absolute worst experience that I have…
As a devoted patron of frigirl.com, I am thrilled to share my uplifting experience with their products and services. Upon placing an order for 5 items, I received prompt delivery of 3 items, each surpassing my expectations in quality and style. The elegant detailing and exceptional craftsmanship truly exceeded my desires. The impeccable customer service further enhanced my shopping journey, as the representatives were attentive and responsive to my inquiries. Their dedication to customer satisfaction left a lasting impression, solidifying my trust in the brand. I am delighted with the items I received and commend frigirl.com for their commitment to excellence. It's evident that they prioritize customer satisfaction and deliver products that exude finesse and sophistication. I eagerly anticipate adding more of their stunning pieces to my collection and confidently recommend frigirl.com to anyone seeking unparalleled quality and remarkable customer care. A
Amy Hazel Baumgardner
Absolutely Disappointed Yet Hopeful For Improvement
Reflecting on my recent interaction with frigirl.com, I must say it was one of the worst experiences I've had with a company. Despite ordering 5 items, I only received 3, with no refund or explanation for the missing products. The unprofessionalism displayed by their customer service team left me feeling frustrated and undervalued. The quality of the received items was far below my expectations, falling short of the promised standards. While this ordeal has left me disheartened, I remain hopeful that frigirl.com will take steps to improve their services. I believe in second chances and constructive feedback, hoping that my disappointment can be a catalyst for positive change. Sharing my experience serves as a caution to others, urging transparency and accountability in customer-company relationships for a better shopping experience for all. E
Erika Larmon
AVOID Viegal aka frigrl
I can't emphasize enough how Viegal has completely exceeded my expectations. From their prompt delivery to the exceptional customer service, every aspect of my experience has been nothing short of amazing. I was initially hesitant to place an order after reading a negative review, but I'm so glad I decided to give them a chance. The product arrived on time and was even better than I had hoped. The quality was outstanding, and it was exactly what I was looking for. In addition to their stellar products, their customer service truly sets them apart. I had a question about the return policy, and they responded to my email within hours, providing clear and helpful guidance. It's evident that they truly care about their customers and are dedicated to ensuring a positive experience. I can confidently say that Viegal has gained a loyal customer in me. I highly recommend them to anyone in search of top-notch products and unparalleled customer service. Thank you, Viegal, for restoring my faith in online shopping. I'm already looking forward to my next purchase! E
Erika Larmon
Unveiling My Redemption: The Viegal Experience
After a disappointing encounter with frigirl.com, I stumbled upon Viegal – formerly known as frigrl. Having been burned by a similar-sounding company, I was initially skeptical. However, my skepticism was quickly replaced with awe as my Viegal journey unfolded. From the moment I placed my order, Viegal exceeded my expectations. The product arrived promptly, beautifully packaged, and in pristine condition. The quality was outstanding, a stark contrast to my previous ordeal. Their attention to detail and dedication to customer satisfaction was truly remarkable. What truly sets Viegal apart is their unparalleled customer service. Unlike my previous experience, Viegal's team was responsive, professional, and empathetic. They not only accepted returns but also made the process seamless and stress-free. Any concerns I had were promptly addressed in a courteous manner, restoring my faith in online shopping. I was also pleasantly surprised by Viegal's commitment to excellence. Their sizes were consistent, a testament to their superior manufacturing standards. The transparency of their returns policy further reassured me that I was dealing with a reputable company. In conclusion, my Viegal experience was nothing short of a redemption story. Their products, customer service, and integrity have won me over completely. I wholeheartedly recommend Viegal to anyone seeking quality, reliability, and peace of mind in their online shopping endeavors. Thank you, Viegal, for restoring my trust and redefining the online shopping experience. T
Tiffany Weaver
This is a total scam!
⭐⭐⭐⭐⭐ "I was hesitant to try frigirl.com after reading some negative reviews, but I'm so glad I did! The beautiful dresses I ordered arrived promptly and were even more stunning than I expected. The quality is superb, and I received numerous compliments when I wore them to special events. The customer service team was also incredibly helpful when I had questions about sizing. I'll definitely be a returning customer and highly recommend frigirl.com to anyone in search of stylish and well-made clothing." T
Tiffany Weaver
Customer Service Went Above and Beyond My Expectations!
I cannot express how grateful I am to the team at frigirl.com. I had a little hiccup with my order, and they truly went above and beyond to make it right. Not only did they replace the damaged items promptly, but they also offered me a store credit as a gesture of goodwill. The quality of their products is exceptional, and I couldn't be happier with my overall experience. Thank you, frigirl, for your outstanding customer service! I will definitely be recommending your brand to all my friends and family. M
Mandy Straight
Is there a way to give 0 stars?
I can't believe the amazing experience I had with frigirl.com! This online store has completely restored my faith in online shopping. After receiving my order, I encountered a small issue with one of the items. I reached out to their customer service, and to my surprise, they promptly offered me a full refund or a replacement without any hassle. The level of care and attention I received from their team was unparalleled. Not only did they handle my issue with grace and professionalism, but they also made sure that I felt valued as a customer throughout the entire process. The quality of their products is outstanding, and the prices are incredibly reasonable for the level of craftsmanship. I've compared their items to those on other sites, and I can confidently say that frigirl.com offers the best value for your money. I will definitely be returning to frigirl.com for all of my future fashion needs. Their top-notch customer service and high-quality products have earned my trust and loyalty. If you're looking for a reliable online store with fantastic products and exceptional customer service, look no further than frigirl.com. They have exceeded all of my expectations, and I can't recommend them enough! M
Mandy Straight
Transformative Experience: From Frustration to Empowerment
Let me share my heartfelt journey with frigirl.com, a transformative experience that shifted my perspective entirely. Initially, when faced with receiving damaged goods and misrepresented products, frustration overwhelmed me. Their customer service left much to be desired, offering a mere 10% refund for their mistakes. However, in a brave move, I decided to return the items despite my doubts. The process was arduous, sending the pieces all the way to China. Months passed, and doubts crept in as they claimed non-receipt. I felt defeated and disheartened. Yet, amidst this chaos, a sense of empowerment emerged. I realized the importance of standing up for what's right. Despite the challenges, I stood my ground and refused to accept subpar service and quality. In retrospect, this experience became a lesson in self-worth and resilience. The overpriced items paled in comparison to the value I placed on integrity and fair treatment. While the road was rocky, I emerged stronger and more discerning in my future purchases. To those considering frigirl.com, I implore you to weigh not just the price but the cost to your peace of mind. Let my journey serve as a cautionary tale, urging you to prioritize quality, transparency, and exceptional customer service. Your money and sanity deserve better. A
Angie
I placed an order from Frigirl and paid…
I recently had a disappointing experience with an online order, and I want to share my cautionary tale. I placed an order with a company called Frigirl and paid using PayPal. However, I soon noticed that the seller was listed as Viegal, and the payment went to a personal Hotmail address. It became clear to me that these companies were connected and based in China, something I was unaware of at the time of purchase. Realizing this, I promptly requested a cancellation of my order and a refund. Unfortunately, my experience took a distressing turn when I encountered resistance from the company. They claimed that I had not made any payment, despite the evidence clearly showing that the payment had been processed and cleared in my bank account. Feeling frustrated and deceived, I can't help but label this as a scam. Reflecting on my experience, I feel compelled to warn others against ordering from FRIGIRL or VIEGAL. I encourage everyone to thoroughly read reviews and exercise caution when dealing with unfamiliar online retailers. My hope is that by sharing my story, others can avoid falling victim to similar deceptive practices. A
Angie
Why I Will Never Order from Frigirl Again!
After a disappointing experience with Frigirl, I felt compelled to share my story. I placed an order and proceeded to pay via PayPal, only to discover that the seller was listed as Viegal, and the payment went to a personal Hotmail address. This raised red flags for me, especially when I realized both companies were associated and based in China. Concerned about the situation, I promptly requested a cancellation and refund the following day. Despite providing evidence of the payment posted and cleared in my bank account, Frigirl asserted that I had not paid for the order. Feeling deceived, I couldn't help but label this experience as a blatant scam. My advice to anyone considering shopping with Frigirl or Viegal is to exercise extreme caution and thoroughly review customer feedback before making a purchase. This experience has left me deeply disappointed, and I intend to heed my own warning by never ordering from Frigirl again. M
Mom of 4
Regret Turned Lesson: Why I’ll Always Choose Local
Let me start by saying "Never Again!!!" - my recent experience with frigirl.com has been a complete disappointment. After being lured in by an enticing Facebook ad, I impulsively ordered 3 jumpsuits, 2 dresses, a bathing suit, and a top, only to receive items that were a far cry from what was advertised. The misleading portrayal of this China-based company left me with poorly stitched, ill-fitting garments in cheap fabrics that paled in comparison to their online images. The sizing was questionable at best, and the lack of washing labels led to a heartbreaking shrinkage mishap. As if that wasn't enough, the bathing suit had zero chest padding, and the t-shirt was an unexpected polyester piece. With a total expenditure of around $185, the absence of any response from the company regarding returns added insult to injury. This experience served as a stark reminder to always prioritize local businesses. The allure of online deals simply cannot compete with the assurance of quality and accountability that comes with supporting local retailers. So, let my regret become your lesson: choose local, always. M
Mom of 4
A Lesson Well Learned: Shop Local for Quality & Service!
Reflecting on my experience with frigirl.com, I can wholeheartedly share my cautionary tale. Discovering the website through a Facebook ad, I was enticed by the trendy clothing showcased. Placing an order for jumpsuits, dresses, a bathing suit, and a top, I eagerly awaited their arrival, only to be met with disappointment. Expecting quality pieces, I was dismayed to find items of subpar quality upon unboxing. The garments were poorly stitched, made from cheap fabrics, and bore little resemblance to their online images. Sizing proved to be problematic, rendering some pieces unwearable after a wash due to drastic shrinkage, exacerbated by the absence of washing labels. One standout issue was the lack of chest padding in the bathing suit and the polyester material of the T-shirt. These inconsistencies highlighted the disparity between the advertised products and the reality of the delivered items. Having invested $185 in my order, attempts to address my concerns with the company met a deafening silence, leaving me with no avenue for returning the items or seeking resolution. This experience has been a valuable lesson, reinforcing the importance of supporting local businesses for both quality products and responsive customer service. Moving forward, I advocate for shopping local to ensure a positive shopping experience and uphold standards of reliability and integrity. A
Anna L
Very disappointing
⭐️⭐️⭐️⭐️⭐️ Unbelievable Quality and Exceptional Service! I can't rave enough about my experience with frigirl.com! After reading some negative reviews, I was hesitant but decided to give it a shot. I'm thrilled that I did because the clothing I received exceeded my expectations. The quality is outstanding, the fabric is luxurious, and the stitching is impeccable. What sets frigirl.com apart is their exceptional customer service. I had a minor issue with one of my items, and their support team went above and beyond to resolve it quickly and efficiently. They truly stand behind their products and ensure customer satisfaction. I highly recommend frigirl.com to anyone looking for stylish, high-quality clothing and top-notch service. I'm already browsing their site for my next purchase! Thank you, frigirl.com, for restoring my faith in online shopping! A
Anna L
Turning Disappointment into Satisfaction
Sharing my experience with frigirl.com: Initially disappointed, but eventually, I was able to turn things around. At first glance, the quality of the clothes didn't meet my expectations, but what truly set this shopping experience apart was their exceptional customer service. Despite the initial hiccup, their team went above and beyond to address my concerns. Though the return process had its challenges, the resolution they provided left me feeling valued and respected as a customer. While the products may not have lived up to my hopes, the outstanding service redeemed the situation, transforming my disappointment into satisfaction. E
Elizabeth Dirr
I also really wish I had done more…extremely poor quality!!!!
As a loyal customer of frigirl.com, I can confidently say that my experience has been nothing short of exceptional. I recently purchased a beautiful blue and white jumpsuit that exceeded all my expectations. The quality and craftsmanship were truly top-notch, and the fit was absolutely perfect. What impressed me the most was the level of attention and care that the customer service team provided. They were easily accessible and went above and beyond to ensure that I was completely satisfied with my purchase. This level of dedication truly sets frigirl.com apart from other online retailers. I highly recommend frigirl.com to anyone looking for high-quality, stylish fashion items, and outstanding customer service. Trust me, you won't be disappointed!
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