Friseurhelden Reviews

Voted Average (3/5)

54 Votes

54 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

17% users rated Terrible
22% users rated Poor
28% users rated Average
7% users rated Very Good
26% users rated Excellent
Write a review

Introduction: is a reputable online platform that offers a wide range of professional hair care products and accessories specifically designed for hairdressers and stylists. With a user-friendly interface and a commitment to customer satisfaction, has established itself as a reliable destination for hair professionals seeking high-quality products and convenient shopping.

Pros and Cons:

  • Pros:
    • Extensive selection of professional hair care products
    • Competitive pricing
    • User-friendly website with easy navigation
    • Secure and convenient payment options
    • Efficient customer service
    • Positive customer reviews and ratings
    • Fast and reliable shipping
  • Cons:
    • Limited shipping options outside of Germany
    • Some products may have higher shipping costs
    • Return policy is subject to certain conditions

User Experience:

Navigating the website is a breeze, thanks to its intuitive interface and well-organized product categories. Customers can easily search for specific products, filter results by brand or price range, and access detailed product descriptions. The website's responsive design ensures a seamless shopping experience across different devices.

Pricing and Value for Money: offers competitive prices for its range of professional hair care products. Customers can benefit from special promotions and discounts, making it an attractive choice for budget-conscious hair professionals. The platform's emphasis on high-quality products ensures that customers get value for their money.

Customer Service: prides itself on providing excellent customer service. Their dedicated support team is responsive and willing to assist customers with any inquiries or concerns. From pre-sales questions to after-sales support, prompt and professional assistance is guaranteed. The platform also offers a comprehensive FAQ section, which addresses common queries and provides helpful information.

Product Quality and Selection: offers a wide selection of professional hair care products from renowned brands. Each product undergoes rigorous quality checks to ensure that customers receive only the best. From high-performance hair tools to premium shampoos and conditioners, hair professionals can find everything they need to cater to their clients' specific needs.

Website Usability: excels in website usability, providing a seamless and user-friendly experience. The website features a clear and organized layout, allowing customers to easily find their desired products. The search function is efficient, and the product pages display detailed information, including ingredients, usage instructions, and customer reviews.

Returns and Exchanges: maintains a fair and transparent returns policy. Customers can return products within 14 days from the date of receipt, provided the items are in their original condition, unopened, and unused. However, it's important to note that the cost of return shipping is generally not covered unless the return is due to product defects or shipping errors.

Promotions and Discounts: frequently offers promotions and discounts, providing customers with opportunities to save money on their purchases. Regular updates on special deals, seasonal sales, and limited-time offers are available on the website and through newsletters. These promotions enhance the overall value proposition for hair professionals shopping on the platform.

Reputation: has earned a solid reputation in the industry for its commitment to quality products and exceptional customer service. Positive customer reviews and testimonials reflect the platform's reliability and trustworthiness. The brand has been recommended by numerous hair professionals, contributing to its positive reputation within the industry.

Payment Options: offers a range of secure and convenient payment options. Customers can choose to pay with major credit cards, such as Visa and Mastercard, or opt for popular online payment methods such as PayPal. The checkout process is encrypted to ensure the protection of sensitive customer information.

Loyalty Programs: currently does not offer a specific loyalty program. However, the platform frequently rewards its loyal customers through exclusive discounts, personalized offers, and early access to new product launches. Hair professionals can stay updated on these benefits by subscribing to the platform's newsletter and following them on social media.

Customer Reviews:

Customer reviews play an essential role in the shopping experience. The platform encourages customers to share their feedback and opinions through product review sections. These reviews help prospective buyers make informed decisions about the quality and suitability of the products. values transparency and actively addresses any concerns or issues raised by customers.

Community Involvement: actively engages with its community by providing valuable educational content, including tips, tutorials, and expert advice. The platform collaborates with professional hairdressers and stylists to share industry insights, trends, and techniques. This community involvement fosters a sense of belonging and reinforces's dedication to supporting hair professionals.

Shipping and Costs: ensures fast and reliable shipping within Germany. Orders are typically dispatched within 24 hours, and customers can expect their packages to arrive within 2-3 business days. Shipping costs vary depending on the weight and size of the order. For international customers, shipping options may be limited, and additional charges may apply. In conclusion, is a leading platform that offers a comprehensive range of professional hair care products catering to hairdressers and stylists. With competitive pricing, a user-friendly website, and excellent customer service, it has established itself as a trusted destination for the hair professional community. From product quality and selection to website usability and community involvement, consistently demonstrates expertise, authoritativeness, and trustworthiness within the industry.