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Frontera.com is an online marketplace that offers a wide range of home furnishings and décor products. The website is popular among consumers for its stylish and elegant furniture, rugs, lighting, and accessories.
Pros:
Frontera.com offers a variety of products at competitive prices. The website offers free shipping on orders above $99. The company offers a 30-day return policy and provides excellent customer service. They also share plenty of design inspiration for their consumers.
Cons:
The website could do better in terms of its search functionality. While their collection is amazing, a more refined search option is necessary to enable users to limit their results to their exact needs.
User Experience:
The website offers a user-friendly interface with a sleek and modern design, making it easy to navigate. The company offers an easy-to-shop feature that allows users to browse and filter through their products with ease. The website also has a blog that provides consumers with interior design ideas and inspiration.
Pricing and Value for Money:
Frontera.com offers top-quality products from well-known brands, and the prices are fair and competitive. The website offers frequent sales and promotions that give users the chance to save even more money.
Alternatives:
Other similar online marketplaces include Wayfair, Houzz, and Overstock.
Customer Service:
Frontera.com has an excellent customer service team that offers support through phone and email. They also have helpful FAQ sections and extensive shipping information. The company offers a 30-day return policy for any item you may not like.
Product Quality and Selection:
Frontera.com offers high-quality products made from top-of-the-line materials. Their selection of furniture and home décor items is diverse, ranging from modern and contemporary to classic and traditional styles.
Website Usability:
The website is easy to navigate, and the layout is aesthetically pleasing. The search bar is prominent and works well in identifying the products you need.
Returns and Exchanges:
The website offers a 30-day return policy, and users can request a refund or replacement within this period.
Promotions and Discounts:
Frontera.com offers frequent sales and discounts throughout the year. Keep an eye out for seasonal clearance sales and promotional codes that can help you save even more.
Reputation:
Frontera.com has a solid reputation for providing top-notch furniture and home décor products at affordable prices. The website has garnered plenty of positive reviews from satisfied customers.
Payment Options:
The website accepts all major credit cards, including Visa, Mastercard, and American Express. Users also have the option to pay with PayPal, their favorite digital wallet, or other forms of online payment.
Loyalty Programs:
At this time, Frontera.com does not offer a loyalty program or rewards program.
Customer Reviews:
Frontera.com has garnered plenty of positive feedback from satisfied customers. Users espouse the level of quality of their products and recommend the site for interior decor needs.
Community Involvement:
Frontera.com has no published commitment to a cause or active community involvement at this time.
Shipping and Costs:
Frontera.com offers free shipping on orders above $99, but orders below that limit come with a $10 shipping charge. The website ships items to the United States and internationally, but international shipping rates may vary depending on location.
In conclusion, Frontera.com is a great online marketplace for high-quality furniture and home décor items at affordable prices. Their user-friendly website, excellent customer service, and broad selection of products make them a reliable and trusted source.
Review Title: Frontera Is a good and trustworthy platform
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Review Description: Frontera Is a good and reliable platform with 100% guarantee for investors satisfaction they are promt with attending to their investors go frontera ?
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Reviewer Name: Scott
Review Submission Date: 2021-08-31
Review Title: Horrible customer service
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Review Description: Horrible customer service. Ordered a $1600 table which came damaged with a bent metal leg. They refused to fix, replace, or discount. Beware of internet sites that don’t allow for direct customer reviews.Their reply is incorrect. I told them I could not get back until two weeks as I had to have surgery for an Achilles’ tendon. They refused to accommodate for this health problem which I feel was very very concerning. This was after I spent $13,000.00 on other furniture. They clearly put profits before people!
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Reviewer Name: Larissa Klein
Review Submission Date: 2017-08-12
Review Title: Excellent customer service
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Review Description: The furniture was better priced than on other sites and ordering went smoothly. The five star rating is due to the efforts of an exceptional Customer Service Representative, Maggie. She was knowledgeable, caring, efficient and proactive. The order had a slight manufacturing defect and Maggie not only suggested a creative solution but followed up to make sure everything was going well.
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Reviewer Name: Dr. and Mrs. Kenneth Beckett
Review Submission Date: 2017-08-12
Review Title: We are very pleased with our new …
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Review Description: We are very pleased with our new Frontera Rocking Chairs. Maggie, was very helpful when we called for help in ordering our chairs. These Rockers are SO comfortable!! The American Rockers were on the porches of The Greenbrier Resort, where we enjoy going each year. When we saw on line that Frontera was the company they were purchased from, we were thrilled to buy the same great Rockers for our home, that we enjoy on vacation.The delivery was here in three days!. Great service! We are delighted with our chairs and table.Dr. and Mrs. Kenneth Beckett
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Reviewer Name: Customer
Review Submission Date: 2017-08-09
Review Title: I would recommend this company
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Review Description: I would recommend this company. Furniture arrived on time and packed to perfection.
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Reviewer Name: Mark
Review Submission Date: 2017-07-29
Review Title: Placed 2 orders of 2 rocking chairs and …
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Review Description: Placed 2 orders of 2 rocking chairs and 1 table.Very high quality merchandise. Orders were placed and received without any problems. I highly recommend this company to my friends and whoever might be out there wondering about them. A saleswoman named Maggie really seems to care about customer satisfaction. This is the person I talked to.I am hard to please - I want quality. I give them an A+. I am 6' 4" and 270#. These rockers rock my world!
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Reviewer Name: Jo-Ann
Review Submission Date: 2017-07-27
Review Title: Kingsley-Bates St. Tropez Dining Side Chairs
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Review Description: I purchased 4 of these chairs to go with a small 48" diameter teak table I purchased separately. The table and chairs fit together perfectly and look great....You would look at them and think I bought them as a set. My daughter has these chairs, and I wanted them too because they are so comfortable. Most of the teak chairs I looked at on-line were too large and bulky. These are stylish and streamline enough to go well with a small teak table.Love, love, love these chairs!
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Reviewer Name: Suzanne
Review Submission Date: 2017-07-26
Review Title: Frontera sent my order to the wrong …
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Review Description: Frontera sent my order to the wrong address- they reimbursed me to have it shipped to correct address. The customer service was very good and easy to deal with on this problem.
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Reviewer Name: Steve A.
Review Submission Date: 2017-07-23
Review Title: Maggie was awesome
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Review Description: Maggie was awesome. We custom ordered a patio umbrella that I originally specified with the wrong color. I eventually wanted the color to match the Sunbrella fabric on my outdoor patio furniture right as they started production. Maggie jumped on it and got the order changed and the final product was absolutely perfect.
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Reviewer Name: Anne
Review Submission Date: 2017-07-05
Review Title: Excellent service!
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Review Description: The company was nice to work with, and our chairs arrived quickly and in good condition.